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Good was absolutely fantastic. So was the service. Particularly Mr. Saleh at the reception, Mr. Anan at the restaurant and Mr. Mohammed in the room cleaning. Absolutely wonderful. The building is beautiful but you can tell it’s hard to upkeep such a historic place. In my room the lights inside the closet didn’t go out and the handheld shower wasn’t working abd 4 days after I reported it they had done nothing about it. Turndown service is a nice detail. TV has not many channels and needs to have access to Netflix, YouTube and other more modern options. Finally it’s all a little chaotic on Shabbat. Nevertheless the staff made it all worthwhile and the place is a true historical landmark with value of its own.

The location of the hotel is a few minutes walk from the old town. The service is also very good from the door to the front desk. It's just that it's inconvenient to drink when the minibar is empty. In addition, there is dust on the bedside counter, and hygiene is not very good.

i was very pleasantly surprised by this hotel, the rooms were very nice, the toiletries top notch not only for Israel but for worldwide, the porch of our was extra large with a beautiful view and very comfortable lounging chairs and ottoman, the complimentary wine in the room was delicious, housekeeping was very on top of their job and room was very clean. the food was my biggest surprise, what a huge variety, and how tasteful, both in presentation, but most importantly in taste, both during the weekend and during the week, we will without a doubt return when we are there next. if you are thinking between waldorf and this, don't think, definitely stay here.

The stay at the hotel was enjoyable. The hotel is centrally located in the city. There is a view. Breakfast is plentiful. Just the smell in the bathroom in the room was not good .. Other than that everything is fine.

The American Colony Hotel A hundred sixty years of history this stunning and character colonial architecture hotel is the embracing arms of Jerusalem ! The romantic courtyard restaurant is very cozy with impeccable cuisine and unblemished services. The bar cellar has a very intimate and legendary feeling . The authentic guest Rooms are enchanting and evoke you to a colonial memories. We were mesmerised by the elite level of concierge and the hotel staff. Impeccable and dedicate services. They are Crossed gold keys ! ⭐️⭐️⭐️⭐️⭐️