4.4/5Excellent290 Reviews
Bac My An Beach Da Nang|3.4km from city center
I’ve stayed in many hostels and hotels across Vietnam and around the world, but this has to be one of the worst experiences I've ever had. Let me start with the positives: the room was spacious, but unfortunately, that’s where the good news ends.
The cleanliness was highly questionable. The sheets were stained, and I couldn’t help but doubt if they’d been washed at all. As a solo traveler, I was given a twin room, which provided the option of using two beds. However, both beds were equally dirty, leaving me with no decent option.
The bathroom, while visually appealing, was let down by the subpar toiletries. The shampoo smelled like an overpowering, generic men’s product, more suited to a budget gym locker room than a guest accommodation. A neutral scent would have been far more appropriate. Additionally, there was no hairdryer in the room—a real inconvenience if you have long hair like mine. The provided slippers were oversized, clearly designed for men, adding another layer of frustration.
While I was glad to have a TV, it was nearly unusable. The YouTube app, which was a primary reason I booked the room, wouldn’t connect, and the TV itself was slow and difficult to operate. All in all, what should have been a relaxing stay was riddled with small but cumulative annoyances.
The worst part, however, was leaving the room and heading to the dining hall. Breakfast was a major disappointment. The options were overwhelmingly carb-heavy and catered mainly to Vietnamese tastes, with dishes like rice, noodles, and curry. For a hostel that presumably caters to international guests, it’s baffling that the breakfast options were so limited and unappealing to a Western palate. The dining hall was also overcrowded, with too many guests at once, including children playing on phones at full volume—a noisy and stressful way to start the day.
Service was inconsistent and, at times, awkward. On one occasion, a staff member greeted me with “Namaste,” assuming I was Indian, which left me taken aback. Some staff were better trained than others, but the overall experience was far from smooth. For instance, I ordered sunny-side-up eggs one morning, which were available, but the next day, I was told they weren’t offered and was given overly greasy fried eggs instead. This lack of consistency and the apparent lack of training among the staff were glaring issues.
The dining hall itself was uncomfortably hot, making meals even less enjoyable. Tissue was nowhere to be found, adding to the overall discomfort.
I chose this place partly because of its location, which is conveniently close to many bars, cafés, and the beach. However, it was also advertised as soundproof, which couldn’t be further from the truth. The constant noise from other guests, particularly children playing with the doorbells and loud voices at all hours, meant I never had a peaceful night’s sleep. Being woken up between 3 to 6 am became a daily occurrence, and it left me exhausted and frustrated.
In conclusion, this hostel was far from worth the premium price. The service, quality, and overall experience fell drastically short of expectations. Here I am, still in my room with blood stained sheets, on the verge of booking another place because I simply cannot stay here any longer. Save yourself the trouble and look elsewhere.
