We have nothing but PRAISE for the entire team at this nearly perfect resort in Danang. Four of us stayed here for 3 nights and we agreed unanimously that this has been one of the most pleasant experience for 4 well-travelled individuals. Read on & you will agree too. The basics first: All the staff we encountered were vibrant, friendly, warm & pleasant. All speak English and some are very fluent. The property itself is not huge, the pool villa we chose was spacious both inside & outdoor with simple & cozy setting. Healthy snacks, herbal teas & fruity water were all complimentary & duly refilled daily. Tlhe rooms were clean & spotless. There is an infinite pool outdoors, a well equipped weight training room and another one with exercise machines. We thoroughly enjoyed exercising there in the morning hours. Though there were quite a lot of guests at the resort, but it never got too noisy or overcrowded. The Spa: our package came with daily spa treatment. The masseuses were well trained and we were happy with all the different treatments we had. However, on the first night, I was told I wasn't able to get the specific treatment I'd chosen as the masseuse got sick , the staff immediately offered to compensate me with an extra free treatment during my stay. I did not choose anything on the spot as I was unsure of my schedule. The following day at my spa treatment, the spa manager approached me right away and asked if I would be interested in making the appt for the free spa treatment. To our surprise, the offer also extended to my roommate as well. We gladly accepted the offer & scheduled the appt. It's not about the free offer, it's all about how the resort lives up to service excellency & the team's commitment in ensuring that their guests have the best of times while at the resort. The Food: We had breakfast, lunch & poolside drinks there. The vast array of healthy yet delicious selection of food was one of the best ones for our health conscious group. Food on the A la carte menu were comprised & refreshing. And again amazingly, the staff remembered who you are the second time you visited. Hats down to their superb staff training of the resort. The People: Everyone there is as helpful and prompt as it gets, with a sincere attitude. All 4 of us felt that the entire team at the resort deserves the best compliment! Special shout out to Mr. Huy who helped me on Day 1 with securing my seat for my return flight, Ms Chung the sweet & skillful masseuse, the staff at the front desk who made us feel like queens of world, Ms Nhi, Ms Thanh, Ms Thach, Mr Son, Mr. Long & Mr Quang. We are already planning our next trip back. We highly recommend Tia Wellness Resort. Come experience for yourself.
- Guest User
Tia Wellness Resort was one of the most amazing places we've ever stayed. The staff are incredibly professional and attentive, the villas beautifully and luxuriously appointed, the breakfast incredible (the buffet was one of the best I've ever seen, highly recommend the Sesame Salmon, and the pastries were so delicious), and the in-room breakfast, the next best thing if you're after a sleep in. The included massage treatments were just what we needed, with professional therapists for all kinds of treatments and the pool area perfect for switching off. The resort is around 10mins walk to a mini-mart, if you want to get provisions (as prices on simple things are quite high at the resort). There's free bottled springwater everywhere in the resort as well as complimentary wellness snacks which are replaced every day in your room. Whole some people complained about the resort being far from town, taxis are quick, safe and cheap (65k VND each way). We'll definitely come back, as this was the perfect way to decompress after four days in Hoi An. The only thing that would have been great, is capacity to stream from our own devices to the TV in the room (HDMI access or mirroring). This seems petty in the scheme of things, but for a luxury resort where you pay a premium, it would have been amazing to be able to watch a film together in the evenings. Thanks Tia team, we'll be back!
- Guest User