So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.
- Guest User
The location of the Westin is top-notch. We used points and stayed two nights in a room with a view of Parliament Hill. The hotel room itself was a little disappointing as we usually love Westin hotels. The room was quite dated and some of the furniture was quite worn. I used to stay here as a kid and my wife stated that it looked like it was the same furniture. Our last issue was with the elevator. I think the hotel was full and one elevator did not work which made the wait quite long sometimes. The staff were excellent and the food was good but for the price of things I don't think the hotel is living up to the Westin brand.
- Guest User