Welland House Map, Address, Transportation & Nearest Stations and Airport

This is a review of two halves Firstly the check in and spa ,met by lovely colleague who checked us in and a lovely man who showed us around (Steven i think) , the spa was amazing (just a suggestion although we couldnt check in till 3pm why not let people use spa from 12pm as we would have had lunch and numerous drinks and spent maybe another £40-50 in that 3 hours). The pool was 1st class and saunas excellent,all in a lovely chilled ambiance to the place Now the not so good hence the 2 star review. Restaurant took our order 4 a drink and took 25 minutes for our bottle of wine to arrive to the table,Restaurant was quiet yet food was 35 minutes after seating before our order was taken. Food was poor quality ordered steak medium and it was rare, the peppercorn sauce was the worst ive ever tasted and like runny brown water,and the veg bland.Then when it came dessert we waiting again 20 minutes for a menu and when ordered after another 25 minute wait someone approached the table and told us it didn't print in the kitchen and asked us again what we had ordered , Faulty Towers springs to mind in the Restaurant. When dessert arrived the cheesecake was frozen solid and was inedible. We did complain and again Steven was 1st class and a credit to the place but the staff in the restaurant were clueless,half were dressed in trainers and no proper uniform and it was chaos. At check out the next day i noticed 2 other people complaining about the restaurant experience. After a 5 hr round trip for a treat for my wife we was very underwhelmed. Shame as the spa is superb.

It’s so hot and red, hahahahahahahahahahaha, red, hot, fire, hahahahahahahahahahaha, red, red, fire, hahahahahahahahahahaha

I booked as a treat for myself and my wife as we were just starting our honeymoon together. She had no idea that I had booked STANBROOK until we pulled into the long driveway that leads to the hotel. It was dark when we arrived but you could tell straight away that it was a beautiful place to stay. We checked in at reception and Jacks dealt with us. She was very pleasant and informative and showed us to our suite. It was absolutely stunning whilst keeping the character of the original features. Jacks had our drinks sent to the room while we settled in and booked us in for dinner. The food was delicious and you could tell it was quality ingredients. The staff were very attentive but not in your face to spoil the meal. We had a lovely nights sleep and arrived for breakfast. Again the staff & food was excellent. We checked out with Jacks who again was pleasant and wished us well for the rest of our journey down to Devon. I would highly recommend a stay here for a special occasion and I’m sure as a wedding venue it would be spectacular for all guests and photos. It’s a long way from where I live in Scotland but I will be trying the hand picked hotel in Edinburgh for sure.

Me and my Husband spent one night here a couple of weeks ago in one of your four poster bedrooms. It was a surprise trip away that my Husband arranged for me so I had no idea I was going until we arrived there, and was our first night away from home without our Daughter. The room was beautiful. We had flowers, chocolates and Prosecco on the table, a large bathroom and a four-poster bed. Everything was spotless. We visited the bar downstairs that evening, which was nice with friendly staff, and we had breakfast in the buffet the next morning, which was all fresh and enjoyable. The bed was comfortable. The only issue we had (not the hotel’s fault as they can’t help where they are situated) is that being in the front of the hotel and above the main door that leads from the main road, it was noisy. However, it was a Saturday night and we were close to Whetherspoons and other pubs so maybe it would not be as noisy during the week. Overall, we had a wonderful time and would definitely stay again if we were in the area. I would just request a room on the back of the hotel.