Das Manadarin Oriental ist nicht das einzige Haus mit (sehr) schönen Zimmern, bemerkenswerten Details, großartigen kulinarischen Erlebnissen und ansprechendem Service. Was das Mandarin Oriental in München so außergewöhnlich macht, sind die Menschen, die dort arbeiten . Das beginnt bereits bei der Reservierung. Die Freundlichkeit, Aufmerksamkeit, Umgangsformen und Kompetenz bzw. Professionalität in der jeweiligen Aufgabe sind bemerkenswert . Perfekt! Das Personal scheint sich am Arbeitsplatz und miteinander sehr wohl zu fühlen. Diese Atmosphäre wirkt auch auf den Gast. Persönlich mögen wir die Größe des Hauses sehr.

Our recent stay at the hotel featured two Deluxe Suites, each over 60 square meters and uniquely laid out with separate living rooms, bedrooms, and dressing areas. The rooms were tastefully decorated with fine details and a well-stocked, chargeable minibar. Notable amenities included custom coffee machines with milk foamer (rare find at hotels) and high-quality Marshall Kilburn sound systems. The suites only had one toilet, but the bathroom towels were plush and luxurious. Additionally, the light and curtain controls scattered around the room and were inconvenient to operate. The hotel's overall service was exceptional, particularly at the front desk and restaurant, with attentive staff and a welcoming atmosphere. However, housekeeping was inconsistent, often overlooking details like cleaning used cups and utensils during turndown service. Also, despite requesting room cleaning via WhatsApp, we returned in the evening to find that one of the suite was not serviced. The initial response from the staff was that the room had already been cleaned at 10 am, suggesting potential operational immaturity due to the hotel’s newness. Additionally, there were oversights in room service, such as occasionally forgetting to replace items like cups and towels. The dining experience was excellent, with all meals, especially dinner. Breakfast was also delightful, despite limited options. Situated in the heart of the old town, the hotel's location was perfect, within walking distance of major attractions and luxury shopping streets. In summary, the Munich hotel was impressive in most aspects, making it a top choice for travelers.

We are here now. Reserved 2 rooms to accommodate 4 people, one for 3 adults, the other for 1 adult. They brought us a roll away bed for the 3rd adult and when I asked the front desk, they said they had no rooms to accommodate 3 adults with 3 proper beds. (Then why offer it as an option?). We were offered to move to a larger room, for the larger price, but would still only get the roll away bed for the 3rd adult. Accommodations…..incredibly dissatisfied. Especially for a 5 star hotel. We were ignored, not exaggerating, when we pulled up with our vehicle. While trying to parallel park to unload, 2 employees stood joking around. A colleague stopped what he was doing, interrupted them, and all but got in their face to tell them to help us! At this point I was pissed! And mind you, i was outside of the car and they had no idea i was with the car……so i was witness to it all. They were kissing the feet of the others (who were not wearing sweat pants) and legitimately IGNORED us. I was PISSED. Not because I’m stuck on myself, but because it’s so true. If you don’t LOOK a certain way, especially at this 5 star hotel, YOU WILL BE IGNORED. Don’t hate on me for my honest review. Just know that if TRUE luxury is what you’re seeking, no matter what you look like or what you drive, you may have better luck down the road. It’s not here. Best of luck and let’s hope I’m one of the few who has had to experience this.

Excellent service from concierge and reception despite Corona measures! Got an upgrade to a larger room. Unfortunately the hotel bar is still closed, but overall I was very happy with my stay.

We booked a 'courtyard deluxe' room, and were very satisfied: spacious, with an ample seating area, and super quiet. The bed was comfortable, the bathroom also spacious, very clean, with high end toiletries. Munich suffered pretty hot weather during our stay, and the a/c was fully up to the task. We paid for in-hotel breakfast, which is somewhat steep, and were rewarded on the weekend with a impressive buffet, including unusual vegetable salads as well as smoked fish and the usual cheeses, meats, and fruit. The coffee was excellent. On the one weekday of our stay, there was no buffet: you ordered individual dishes, which were fine, although not perhaps good value for the price, The location is very central, and the Viktualenmarkt is fun to walk around, to buy provisions at, and to eat and drink in the beer garden.

Shoutout to Sandra and team for making this stay the most memorable stay in our two weeks trip to Europe! Sandra is the most amicable and friendly staff I met. We had 1-2 questions but she went all out to help us with it. She even gave us a little surprise as well. The hotel is just a stone throw away from The Central station. On the way back, you can buy food from Pommes Freunde which is not bad. Overall a lovely stay, will definitely recommend to family and friends looking for a stay in Munich.

We were in Munich for 7 days and stayed at the Maximilian Apartments and Hotel. We had a two bedroom, 2 bathroom apartment in the center of the city. You can’t beat this location. The apartments are top quality and very tastefully decorated. The staff are very helpful and friendly. Highly recommended and will book them again on our next trip to Munich. It’s a 5 minute walk to Marienplatz and great museums. Surrounded by restaurants and bars and awesome shopping options. Lots of public transport options within a 5 minute walk.

The atmosphere is great, the staff very friendly, you feel welcome immediately! The rooms are beautiful and both the breakfast buffet and the evening card are extremely delicious. I will surely come back!