Great hotel. Really nice gym and wellness facility. Check in took a bit longer than expected and communication with trip.com needs improvement. I already had paid and they wanted to charge me when i checked out. Needed to send a copy of reservation to reception. Not a big deal but room for improvement.
We really enjoyed our stay at this hotel. Good breakfast, nice lobby area where you can either have a cup of coffee or a beer. The highlight was definitely the staff. Professional and really kind, they gave us a lot of tips for our stay. Thanks again to Silvester and Dennis !
Located in the Samariter Quarter of Friedrichshain, this hotel is 30 minutes from the famous Alexanderplatz and Brandenburg Gate by public transport. It offers free Wi-Fi, room service and parking.All modern rooms at the Hotel-Pension Insor feature a cable TV, work desk and a hairdryer. Some have a private bathroom and some have a shared bathroom.The Insor is a 5-minute walk from Samariterstra?e Underground Station and 800 metres from Frankfurter Alle City Rail Station, providing good access to Berlin’s main tourist attractions.A variety of bars and clubs in the Samariter Quarter are within walking distance from the Insor Hotel-Pension. Volkspark Friedrichshain, Berlin’s oldest public park, is just 2.5 km away.
We stayed for 3 nights in a double room. Location: East Berlin. Normal neighborhood.About 20 min from center but very convenient.Next to the tram station. You can use easily public transfer. Condition: Big hotel.Spacious rooms.We were given a room at 14th floor with excellent view of the city. It’s not a new hotel but it’s clean and well maintained. Value for money. We had a small problem with hot water but it was restored in few hours. Amenities: Breakfast is ok.As a member we had discount the price.9€/person. The restaurant was big but was often crowded.We also have been offered 2 free drinks at the bar. Staff: Very polite and helpful. In general, it isn’t the best hotel of Berlin but it offers what it promises.A good base to explore the city. If you are willing to spend 20 min in tram to go to the city center, this hotel is definitely recommended.
Will go to spend the night.
Nothing boded ill. As always, quickly registered, received an electronic key and moved to one of the three buildings of this hotel. A surprise was already waiting for me on the ground floor: of the two elevators, only one worked. I had to wait 5 minutes. Fortunately, the room was on the 2nd floor, but I could not find the stairs. Going to the number, I found that I do not have an electronic lock, but there is only the usual lock with a key (in the future I used a magnetic card only to turn on the light in the room). Moved back to the reception. The elevator called .... After 2 minutes of waiting I went up the fire escape. Reception again, took the usual key. The elevator waited again ... for 10 minutes already ... Well, okay.
The room is big. Acceptably clean. Although I requested one bed, as usual, there were two shifted beds. I have not seen such a television for 10 years (even with a kinescope). Soundproofing is poor, especially in the toilet. When someone flushed the toilet from above, everything was heard not only in the bath, but also in the room itself. and since the room was on the 2nd floor, the noise was almost constant - the hotel is high. Parking is very expensive for such an area. Parking in front of the hotel on the street (free), or behind the hotel there are large parking lots (also free).
Overall this hotel is excellent for location , cleaniness , friendly staff. Stayed here on the weekend of the 26th September for the marathon. The main bar was closed maybe due to Covid but main downside was that the restaurant was closed on a Saturday and a Sunday which is not ideal especially the choice of other places to eat are few and far between. At check in we were told the restaurant was open. Thinking of returning to Berlin next year but will we get fed if we stay here again.
Property Location With a stay at Hotel Zarenhof Friedrichshain in Berlin (Friedrichshain), you'll be minutes from Simon-Dach-Strasse and close to Alexanderplatz. This hotel is within close proximity of Mercedes-Benz Arena and East Side Gallery.Rooms Stay in one of 48 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Dining Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Sketch is located near the Warschauer station, which is handy as you can just hop on the S Bahn and get within 5 minutes to Alexander Platz and other well known sights. The property itself, is a little hiden but a sign at the entrance of building 54 shows the 2 entraces. I usually used the elevator, which is located at the 2nd couryard (left). Note that it is the last elevator in the couryard. As soon as I entered the elevator a feeling of excitement arouse. An atmosphere as in industrialized elevator hit me, all rough and iron (in a positive kind sense). As soon as you arrive to the 3rd floor (You press 2 in the elevator), you will need your code which opens you the main door and the door of your room. The rooms seemed very new (probably refurbished), mattresses are comfortable (not too hard and not too soft). Internet was stable and strong and the overall interior practical and nice! Overall, it has been an awesome experience that I will definitely repeat.
The hotel is okay overall, in the Siemens town, next to the subway. Not too much service, some at the front desk are good, some are not smiling, but also charge extra for breakfast. Later, I will go to the exhibition and change places.
Location is awesome. It's almost like living in a park atmosphere. Lots of walking trails nearby, close to downtown and most of the major tourist attractions, but still in a quiet area. Public transit is readily available (bus stop right across the street, and several trams within short walking distance). Front desk staff were incredible throughout our 5-day stay there -- from check-in to check out. As we were in Germany to assist a family member, ours was more like a working holiday than a relaxing one and although our personal circumstances were seemingly constantly in flux, the staff were EXTREMELY courteous and helpful in adapting our reservations several times. The hotel is very clean and well-maintained. There is a nice beer garden in the back where you can get an early start on "the German experience", but don't worry about all-night partying or rowdiness...it closes around 9:00 p.m. so, even though we had a room right above it, the noise was never an issue. Rooms are well-soundproofed so getting a good night's sleep was never a problem either. I would give this place more stars if possible, primary due to the outstanding staff and service provided during our stay. This will definitely be our "go-to" place whenever we are in Berlin.
Because the other room type is set the next day, the housekeeping staff is very helpful to change the room, we do not have to run back specially, the nearby traffic and shops are very convenient! Super recommended
There is a bus stop 7 minutes downstairs, the bus is super punctual, and it takes only 10 minutes to reach the Brandenburg Gate~~ Hotel facilities are great! ! More than 600 nights, five stars really live super satisfied ~~~ just breakfast is too expensive ~ to 25 euros, choose to go to the nearby supermarket to buy German bread drink latte solution ~~~
The location is good, it is very convenient to go to various attractions, and you can walk or take public transportation. Shopping around is very convenient. Reception front desk and doorman service are very good and very polite. The hotel's decoration style is more ancient, and it doesn't matter if it is different from person to person. It is difficult to comment. What the individual doesn't like is the breakfast mode provided by the hotel. The buffet style on the table is only a small variety of bread, butter, cheese, sliced meat, a little fruit, a little juice and so on. Any omelet or egg, or sausage, or hot vegetables, must be ordered in a variety of language menus provided by a single door. Although the speed of serving after ordering is OK, the taste is average and even disappointing. The taste of the drink is average. The overall feeling of the hotel's breakfast quality is not worth the price it sells. In particular, if you are accustomed to eating a self-service rich breakfast, you may not be able to adapt to this breakfast mode.
The location of the hotel is very good, with a subway/tram station next to it, and convenient transportation.
There are many shopping shops nearby, and it is not far from the Haak Market. It is very convenient to eat, drink and play.
The room is large, there is a hidden induction cooker, and there are kitchen utensils in the cabinet, which is very suitable for friends who want to cook for themselves.
I really like the washing and care products in the room. The soap is black, which is very special.
I am a guest of your's. I am very happy here. I sing highly of your service.
First of all, the hotel is so beautiful. It looks like a garden. I enjoy it.
Then, foods are delicious and some of them are amazing. Most important reason
is that the bed is so big and soft that I don't want to get up every morning.
It's wonderful here. I can't believe it that I must leave. I want to live here
again if I come to this city again.Thank you.Sincerely yours a guest.
The twin room of this hotel is equipped with three beds. This situation is rare in China and is more suitable for family and children. The second is that the area that needs improvement is a pot that does not have hot water. But the front desk helped me burn a cup, thank you!
I have seen many hotels in Berlin and this one is by far the cleanest/most hygenic one! Especially now during Corona times, they literally send their cleaning team to sanitize door handles etc. every hour and they have a full no-contact check-in and check-out system that works by a telephone service that is always there for you. The cozy rooms and excellent location at Rosethaler Platz makes the stay just perfect. A secret tip: ask for one of their "signature rooms", created by local Berlin artists (no additional costs charged). Definitely a recommendation for everyone!
Maps.me map is wrong, Google maps are correct. Located on the west side of the main street. It is a little less than 10 minutes on foot from Alexanderplatz. 1 S-Bahn from SXF Airport. Dormitory for 4 people Shower toilet Ensuite. There is a mini locker. There is a locker that can be locked under the bed. Wifi is connected even in the room. The room and the toilet are beautiful. There is also a light outlet and storage at the bedside. If it's hot, fans can borrow a deposit of 20 euros at the front desk. There is a washing machine in the basement. 3 euros for washing dryer 3 euros. Cospa is wonderful in Berlin where the accommodation fee is high.
The hotel is located on the luxury street of Berlin. There are various big-name and traditional German brands, as well as general department stores such as Kadiwei, and also direct stores of Apple and Tesla. Shopping is very good. Go to Charlotten. The Fort Palace is also very close, but the facilities are a bit old.
Ive known Axel Hotels from Barcelona and enjoyed the great atmosphere but this stay was not great. Room was clean enough, small but pleasant, nice features with fancy radio in mirror (didn’t work) and fancy light switches (cool but lit blue all night so not great for people who like dark bedrooms). House keeping didn’t refill shower gel nor shampoo during a 3 day stay and let’s say Covid measures were light hearted… and then the Saturday night 5am party is great for everyone on the corridor. Walls are so thin that we woke up and had to listen to the discussion in front of our door whether they should sleep on this floor or somewhere else - which made me wonder whether it was partying staff or anyone with access cards coming back? No one at reception anyway to handle it. Gym looked impressive- weights, cable machine a couple of cardio machines- but had one disinfectant spray bottle of 250ml from Dm, no wipes, no paper to wipe the spray and also not even the request to guests to make sure people disinfect the equipment used. One gym mat which looked like rice paper it was so worn. Restaurant upstairs with Peruvian kitchen looked nice enough, be sure to brush up on your school Spanish though if trying to order. Checked out this morning and while I noted at check in that this was a business trip, I was still asked to pay tourist tax which I declined. Two hours later, just about to board the plane I see a charge for the tax coming through. Fraudulent.
The location of this hotel is good. There are two Chinese restaurants nearby. Go right and turn left. The first owner of the restaurant called Green Restaurant is more enthusiastic. The front one seems to be Cantonese. KADEWE Shopping The mall is about 10 minutes walk away; it needs to be emphasized: the hotel room is small, Wifi can only connect one device at a time, the speed is normal, the room just entered the moldy smell, originally wanted to change the room, the next day tastes slightly Better; convenient transportation, a few hundred meters in the vicinity is U BUS station or 100/200 station; next time it is estimated that this hotel will not live, because of the taste of the room, wifi, and cost. If there is no special requirement for taste and WiFi, this location hotel is worth considering.
The location is excellent, right next to Berlin's Brandenburger Tor, S Bahn is just off the station and the traffic is very convenient. As the originator of the European hotel industry, Adlon is worth living
If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
Just leaving here as one writes this. Stayed 7-9 march 4 of us. One good thing is the GM and relations manager who i was in contact with prior to staying and as was charged in € and not £ bank charged me but the GM offerrd us free breakfast to compensate this much appreciated although no one checks you in to breakfast so anyone can eat without having to pay. Check in staff were VERY ignorant and rude especially the ladies on check in at 11am on sat 7th shockingly rude and not good customer service at all. Rooms ok water comes through and stinks like sewage not good. Rooms are more like a ibis budget and no tea / coffee facilities which isnt good. The black guy in the evening on sunday julian I believe his name was VERY rude and near on shouted at me and my friend who had separate booking to us , he had email from customer relations manager stating he could have free complimentary drink for his stay AND julians basically said its not valid and he doesn’t care who email from even if was from a high management and shouted at us to speak them not him he is disgustingly rude and said something in german to us and he abd his colleague laughed so cleary wasn’t something nice. Location is good though and some cafe restaurant and bars etc nearby and a lidl 2min walk away. I may stay again if new staff are employed ill be writing to accor to complain may stay at NOVOTEL next time
A great hotel in a central location. The breakfast was great, although the atmosphere was pretty noisy taking into account the huge number of people staying at the hotel. The only disadvantage is that for parking I was not able simply to drive into the parking garage, although it says that no prior reservation is needed, so I suppose I had to call the hotel in advance and tell them I'm coming with a car. So I would advise Ctrip to update this part of the information. Nevertheless, if you want to pay 10€ instead of the 22€ a day for parking in the hotel's parking garage, you can consider the parking area at Gleisdreieck, which is around 5 minutes on foot from the hotel.
It seemed fine at first when we got there, friendly service etc except no one helped with luggage from Taxi. When we went to bed we discovered that the pretty loud ambiant music from the entrance was discoverable from our room 118. The next day it was even louder and we complained and were told that the issue would be forwarded and nothing happened so we called again reception and were once again told that they would lower the volume… once again nothing happened. The noise (mainly the basses) kept us from sleeping. This is not what we expect from a luxury hotel.
The service staff is very enthusiastic. Very clean. The hotel room is small but already prepared. The soundproofing is too bad, the movements in the hallway are clear and clear, and the walls of other rooms will be vibrated. I was scared at night. The mattress didn't seem to breathe, and it was very hot to sleep on, and didn't sleep well at night. Air conditioning is either too cold or too hot to master. I felt that the price was good before I checked in, but I really didn't rest well.
We spent 3 days at Gorki last week, slightly early Valentine’s trip. We love it as it’s just easy here, spacious apartment, clean, modern, great location and in one of the best cities in world! We cooked one day and ate out the rest of the time. With so many bars and restaurants within walking distance, you are spoilt for choice! Regarding the review below, not sure what that’s about, we’ve never had any issues, hence our third visit and not our last. Also, we just loaded the dishwasher ourself, we didn’t need the room attendant to do it! Love the personal service too, when we booked our visit, Constance messaged me the list of rooms to choose from, from the category we had booked. This was great as each apartment is different, no 2 are exactly the same. We are working our away across the different categories :) We asked for a late check out and were told it was €50, we declined that, but we were able to stay in the room until 1pm. We’ll be back in the summer, see you then!
The hotel close to city center and to railway station lies in a perfect location, offers valet service for parking! the personnel is extremely friendly, helpful and professionally working. I got a quiet room with zircon, which is necessary on hot days in German summer. Breakfast was fine!
This place is clearly a Five Star Plus Hotel, and for a comparably low price!
The hotel is generally better, close to the bustling area of West Berlin, and convenient for shopping. Just pay attention to Ctrip's overseas precision killing is very stimulating. It is basically locked up for various price fluctuations, tax calculation, room reservation, etc. There are many traps for orders to be transferred to third-party suppliers. And the order complaint is more difficult, Ctrip overseas service is poor.
Before I comment the hotel, I would really like to mention the Receptionist Mo!! He was at the check in when I got there, and immediately saw his positive energy and vibe and at the same time professionalism, which is very important as it’s the first impression when you step in the hotel. He also speaks couple of foreign languages such as Russian, English, Italian, German... I am working as a GM of Korcula Hill Resort in Croatia, and I have to say that every hotel should have at least one Mo!!! Very smart and polite guy, and really hope he will be soon upgraded to a higher position in the company as I’m sure he’s capable of managing more complexed stuff, situations and business decisions. Amazing guy!! Also, another young receptionist Ane, I loved talking to her on Spanish and we laughed a lot during my stay. Very cool persona and her English, is just brilliant with nice accent! As A Moxy lover, I have to say that this Hotel, again, was very modern, cool, funky, colors and decoration everywhere, the Vespa at the entrance... Rooms were clean, beds comfortable and the view not bad at all. Water pressure in the shower was perfect! Breakfast was good too. The location is great, only 300m to the S Bahn/U Bahn lines, very good connection with the city and Tegel Airport. I believe the Gym is great as well, it must be a stunning view at the area around the hotel... If you want a 5 star service and you don’t want to pay the fortune for it, book immediately this hotel!
Great location, good breakfest. The only problem is that there was not any warm dish during breakfest (like scrumbling eggs or simplu sussages). The staff is very helpful and ther was no problem with check-in even when I came at 13.00. And the free late check out on Sunday (for loyality program members) is the great option after Saturday clubbing. I really recomand this hotel.
Overall, this hotel is still more suitable for business travel, because the location is closer to the Brandenburg Gate, originally chose this hotel, the hotel is very good, the service attitude is very friendly, especially for children. Free breakfast for the children, and the breakfast is very rich, there is a paid parking lot, and the Bodhi Tree Down Street is only over 100 meters. It is also very convenient to go to the Brandenburg Gate. Overall, the room is also very large, the bed is The king size bed is very convenient, with a child of seven or eight years old without any problems.
Very nice hotel located in the heart of Berlin. The room was very clean and spacious, breakfast buffet with a wide choice of food and drinks. Friendly staff, in particular Kevin from front desk, thank you for your assistance and suggestions. We had a beautiful stay in Berlin and we raccomand this hotel.
The Room was smaller than expected so I would have liked a larger space for walking. Overall the beds were comfortable and I got great sleep. Didn’t hear or see our neighbors although we would hear their door open we never heard them. Overall very central and it was easy to get around in that area.
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