0.28km from Aladdin's ExclusiveTwo-night Staycation during Covid-19 Phase 2
We booked our stay with Trip.com a week in advance, noting a request for early check-in and late check out. The day before the stay, we gave them a call to see if our requests were granted, and they advised us to call again the next day after 10am, as they were not sure if the current occupant of the space would be checking out early. When I did call the next day, no one was answering the phones until just before noon. When they did answer though, they said we could already check in as our room was ready :))
Upon arrival, we were of course cleared first with their COVID-19 SOP. I thought check-in would happen on the 25th floor as I read the lobby was there, but probably because of the COVID-19 measures, check-in procedures were completed at the ground floor. I indicated that it was our anniversary in our booking notes, so we received a small welcome package of their signature lotions, lip balms, and bath gels, as well as a nice card - only the card said HONEYMOON :))
Shortly after arriving in the room, we also received the refill of our minibar - it was part of the measures to minimise staff from constantly going back and forth guest rooms. I had to do a bit of maneuvering to fit all the new items in the fridge, but we made it work :) Other items that were replenished upon request was the coffee capsules, tea, and water bottles.
The swivel TV was really convenient, as we were able to comfortably watch from the bed and the corner lounge area while enjoying the 180degree view of the city. The only minor issue was that I expected the TV to be loaded with Netflix, but it only had cable channels. The hotel offered us HDMI cables, which we decided not to get anymore since we were only watching one thing during our stay in the evenings - the election coverage :))
I was a little concerned about the bathroom before we arrived, as I read reviews that the shower area was open and would splash all over the bathroom floor, so I was relieved to see a full glass door that kept the water pretty much confined in the shower. The separate toilet area also had floor-to-ceiling windows - number 1 and 2 with a view if that's your thing :)) If not, they had automatic wooden shutters to keep your business private. There was no hairdryer in our bathroom upon arrival, but we were easily able to request for one.
We spent our next two mornings at their breakfast buffet. The table on our first morning was a little small, but they seated us at a nice sunny area with big table space on the second morning. You can access the menu via a QR code, and make your requests to their buffet staff, who would bring your orders directly to your table - another COVID-19 measure. The food was good, although I felt the options were a little limited, again probably because of the COVID-19 situation.
The pool and the roof top bar, Mr. Stork, can only be enjoyed through reservations, so make sure to reserve as early as possible.
Overall we had a good two-day stay. The gentle daylight from the floor-to-ceiling windows was energising in the morning, which was really great for me as I have been having difficulty with my sleeping patterns lately. A small concern would be that there was some dust in the lounge area, under the sofa and the table, as well as the overhead lighting, which was rectified the next day when we requested housekeeping to go over it. I'm putting the mishaps (dusty lounge area, no one answering the phones sometimes) probably because of a lower amount of staff. All of them were polite and helpful though, particularly the buffet server who kept refilling our drinks every time he saw our glasses empty :))