1.18km from BahnhofsgaststatteHad to stay there in July 2018 due to a corporate event. Was given a SMOKING ROOM!!! as non-smoking rooms were all full!! There was no air conditioning in the room which meant I could try to beat the summer heat in July in a stinking room, or I could open the windows where there was no breeze anyway and have to put up with all the sound coming in from the restaurant in the yard. To top it all, the receptionist who checked me in made wisecracks about the room I was given, as if it were a funny situation having to put up with a stinking room! Interesting was also the fact that I had to check in 3 times :) Once when I arrived, a second time an hour later when I received a call from the reception asking for my surname to check me in, and a last time when I was checking out the next morning!!! When I returned the key and said I wanted to check out, the lady at the reception said I was not even checked in and was happy that the missing key had finally been found :D I mean, what kind of a hotel hands out keys without checking the guests in?!? Also: tried to call the reception many times, alas no luck as the line was always busy. But when they call my room they have no problem getting through. Apparently the phone is left open so as not to have to deal with customers unless they appear at the reception in person? All in all, it was not a nice experience and I will certainly not be recommending this place. There must be better options in Reutlingen, so better stay away from here!