0.99km from Bar Maria 1969This is a perfectly adequate two star hotel. It is a stretch, however, to call this place four stars, and doing so reflects poorly in the Italian hotel industry FOOD Breakfast is offered in the lounge area next to reception. There is also a bar area. There is no restaurant, and no room service. Our room did not have mini bar, though they did provide water. ROOM Rooms are stark, sparsely decorated. No artwork. Tile floors which perhaps help to keep the place cool in summer but in winter make the place feel cold. Rooms are quite small, with no closet or drawers, just a coat rack and a luggage rack and a small desk. Walls are thin and and we could easily hear anyone in the hallway. There is also no coffee maker in the room, which allows the hotel to charge for coffee in the bar. AMENITIES No upholstered chair/couch with side table No place to sit other than the bed Wall mounted TV is small. Internet was less than fully functional. We experienced an internet outage in our room that lasted longer than a day. Heat controls were difficult to understand . PUBLIC AREAS There is a single rickety elevator that can hold a maximum of four people that transports you up to the reception on the third floor. The reception area had a single chair, awkwardly positioned on the staff side of the desk. There was a lounge next to it however with seating. Public areas are cold, because the windows in the public areas either left open or do not close properly. These window in public success appear to be original from when the building was constructed some hundred or more years ago. SERVICE No manager on duty available in the evening or during the day. The receptionist was unable to escalate issues to management, who the receptionist said was out of the country. Staff was generally less helpful than I would have expected for a four star hotel. Receptionist would not even tell me their name. SUMMARY On this trip, I have stayed in three other properties in each of Genova, Torino, and Milano. Each was considerably less expensive and much nicer than the Metro900, which I would not stay at again in the future, no matter what the price. Calling this place four stars is plainly inaccurate. It is nicely painted though sparsely decorated, and by most other criteria would be categorized as two stars, not four. This inflationary practice reflects poorly on Napoli and the Italian hotel industry. It also reflects poorly on Expedia, which seems to not validate the star ratings on it site. Maybe in Italy, the definition of four stars is so flexible as to allow a place like this to call itself four stars, but that is really why internet based review systems exist.