Milan app rental At the airport we booked transportation with Milan Appartment Rental because we arrived at night and we were not allowed to do otherwise. Upon arriving at the airport there was no one at the exit. We were overwhelmed and could not contact anyone. He arrived half an hour later. He didn't give us a taxi bill that cost € 150. For 6 people only 3 sachets of gel and 1 shampoo for 5 nights, they said they were only for the first day, still we are 6, not 4. Scarce and poorly organized. A set of sheets did not correspond to the size of the bed, as it was very late we slept as we could and the next day we said it and they gave us the top sheet of the correct size. The freezer was full of frost, ice. Used and old scrub sponge. Some dishes had traces of food, in the dishwasher there was a dirty pot, the pan was disgusting, the kitchen drawers with many traces of bread from the toaster, which by the way, was very dirty. The washing machine, which we did not use, had stagnant water and traces of floating mold, the filthy door rubbers and the shower and kitchen joints were very damaged and dirty. The quilts, which luckily we do not need, had yellowish spots, like pee. The painting of the walls badly, although it is seen that they have ever painted, yes, the cut is seen in the middle of the wall to save painting from the half up and the ceiling. Although the rules say that they leave a dishwasher tablet, it is not so, I imagine that so you do not use it and do not spend light. We had to take out the trash bags before we left. Rules of use of electricity: € 1 / hour of air conditioning, iron, washing machine ... I think it is abusive. We do not use anything. The deposit, which is charged by card, is not returned on departure, but by bank and they say it can take up to 3 weeks !!! They could ask for it in cash and return it when leaving the accommodation. You leave without knowing if they will return you or not. They told us to take pictures when we left, and also the electricity meter. I find abusive rules. Of course, we took pictures of all this. Booking should return the money.