4.8/5Outstanding43 Reviews
0.21km from Yoronotaki Omori
I stayed here and wrote a positive review about a year ago and just completed another stay recently. Having traveled all over Japan, I would say this hotel is definitely one of the better ones. The room I received during my recent stay, while the same odd configuration, felt newer, slightly remodeled or just better maintained. I find it to be very clean and extremely neat. More importantly, the staff here is just amazing. They are incredibly caring, kind and graceful. While typical of Japanese culture, I would consider the service is above-and-beyond by Western standard and above those of other nearby hotels. The hotel has an unusually large collection of super useful literature in the lobby, including a perfectly illustrated instruction on how to get to/from Haneda airport. Since I am familiar with Kamata, I find the instructions to be spot on and translated in perfect English. Other literature including restaurants and shop recommendations are all translated to perfect English. This is uncommon for other hotels in the Kamata and Ota areas. It really goes to show the exceptional service provided here... I will definitely come back again when I need to be in this area or transit through Haneda airport.