Hotels Near Cafe A La Carte

Hotels Near Cafe A La Carte In Chicago

3.3/542 Reviews
0.02km from Windy City Massage
There are two Westins in Chicago. This one is located at the northernmost end of a gorgeous mile, next to the Water Tower and Chicago 360, and walks to the Red Line subway station for about 10 minutes. Shopping and dining are still very convenient. Hotels in the United States will not provide slippers. This Westin does not have a shower cap. It is best to bring it in advance if you are not used to it. Equipment is slightly outdated, such as a hairdryer in the bathroom and a hotel elevator. The overall service was still in place, and a little problem was quickly resolved by customer service.
FromUS$111

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4.1/5Very Good32 Reviews
0.07km from Windy City Massage
The Drake Hotel is amazing! We had to cancel our wedding due to the pandemic, so we scheduled a stay at the Drake to take our minds off of the wedding date. The staff heard that and upgraded our room! My fiancé and I both work in health care and it was the kindness we so needed! The hotel was so clean and up to my high standards. The staff is amazing and so kind! They make staying in a hotel feel like home! Book a room, you will not be sorry! We are going to stay every year from now on!
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3.2/552 Reviews
0.09km from Windy City Massage
The rooms are small but in the bustling downtown area, the surrounding facilities are particularly convenient. You can see the historical buildings outside the window. For this price, it is very cost-effective and it is recommended for tourism or business travel
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4.7/5Outstanding35 Reviews
0.13km from Windy City Massage
Terrible experience. Booked the hotel with United Hotels Millage plus for my four years daughter to use the pool over a staycation in Chicago. Arriving at the hotel, on the days before Christmas, the manager informed us that the pool was closed due to COVID. The manager was rude and didn't want to solve our issue. She said that we need to call United to cancel the reservation and considered as checked in. We never stayed at the hotel. We left immediately. We informed that on that case we wouldn't stay and found another great hotel with United Hotels millage plus where he had a wonderful experience. Calling United to cancel the reservation they say that they need the hotel approval that recuses to refund the miles used. I have many emails between United and Hilton guest services but according to their policies can never get on the phone with both to solve the issue. Hilton says that United who needs to give us the refund and United says that they can only do with hotel approval. Hilton Guest Assistance Case #79566574 United Award Refunds and Re-deposits (KMM71841782V65117L0KM)”
FromUS$101

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4.6/5Outstanding36 Reviews
0.14km from Windy City Massage
I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.Thank you.Sincerely yours a guest.
FromUS$425

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4.5/5Excellent39 Reviews
0.15km from Windy City Massage
Very nice hotel that sits one building over from the Hancock tower. Which is a prime location to explore downtown Chicago. The lake is also 2 blocks away. The lobby was small but nice. Room 904 was a King deluxe, the room was quite large with a decent size bathroom and view of the aforementioned Hancock tower. There is a small kitchen like area with coffee maker, fridge and microwave. The bed itself was comfortable but the sheets didn't really fit the mattress and kept exposing the mattress pad which I found strange for such a nice hotel. Pillow menu ensures all guests have a pillow of their liking. Large raindrop shower head in walk in shower was nice. The room was also relatively quiet for downtown Chicago. I felt like my grandparents when it came to working the tv, seems you can only watch tv by streaming, but I was too embarrassed to call the front desk to see if there was another solution. The staff was helpful and friendly when I did encounter them. The room was very clean and Covid prices were unbeatable(if only Chicago hotels were always this cheap!).
FromUS$144

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3.5/536 Reviews
0.2km from Windy City Massage
Hard to rate this a 4 star hotel, but I wouldn't say 3 either. Somewhere in between. I got a fantastic rate during phase 4 of Covid reopen so I really can't complain too much but I will give future travelers an honest opinion of the room I had. The location is a HUGE selling point, just steps to the Hancock tower and Michigan Ave. Dining options are plentiful(Gibson's Steakhouse and Tavern on Rush bring 2 of the better known ones) just one block up on Rush in the ever popular Gold Coast neighborhood. Room 312 was a small, dark room directly facing the adjacent building across a narrow alley. To its credit it did lead to the room being devoid of any street noise. Dark carpet with dark furniture only furthered the darkness. No usb chargers and outlets on either side of the bed and outlets were not convenient to access. Small worn out work area. Bathroom fixtures were worn out and featured a shower head that looked like it belonged in a motel. Wall paper seams are starting to peel. Bed top felt worn out but did have a nice pillow menu varying from very soft to very firm. Bed had white linens which is always a plus. Room was very clean despite it's age which is comforting during these times. Checkin was pleasant enough and extremely efficient. I would definitely stay here again.......if the price was right.
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4.5/5Excellent50 Reviews
0.21km from Windy City Massage
Breakfast is not recommended to eat at the hotel, go to the Tempo Cafe next to the hotel to eat very famous frying pan omelet, use the frying pan directly to the egg roll, there are many flavors, recommended "Golden Coast", spinach omelet with fried potatoes, very Fragrant. It is best to share with two people, one person can't really eat. Greek is also good, that is too much chease.
FromUS$80

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4.6/5Outstanding41 Reviews
0.35km from Windy City Massage
I always go to this hotel whenever I visit Chicago. They have spacious, super clean and neat room, and a huge bathtub and the coziest bathrobe! All the staff are helpful and welcoming and in-room dining experience was great. Their gym is not the biggest but really good enough to do some workout with all the fancy treadmills and kettlebells. It also has great restaurants in just a minute walking distance, including my favorite deep dish pizza place in downtown. I also like their house car service - they drive you to anywhere within 2-mile distance at no cost! So it is good to visit millennium park or old town, stroll around, and take a walk back to the hotel! Will definitely visit Waldorf Astoria in my next visit to Chicago!
FromUS$420

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4.7/5Outstanding33 Reviews
0.39km from Windy City Massage
Hugely disappointed. Booked "Lakeview Room" but was put into a crappy room with views of the neighbors rusty air conditioners and empty pool. No in room refrigerator as told there was. No room service available after being told there was. No on-site parking as I was told there was. Room smelled of a foul sweat odor. Room had clearly not been vacuumed as there were plastic water bottle lids on floor and what looked like cookie or dog treat crumbs in plain sight. Ended up moving to another hotel the next day since I was refused a refund or correct room after I arrived. Staff here didn't seem to care why I was moving and had no explanation as to why my reservation clearly showed a Lake View room, yet I was charged more for the crap view room. Entire reservation process was a nightmare which should have been my first indication to go someplace else. Wont make this mistake again.
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4.4/5Excellent41 Reviews
0.41km from Windy City Massage
I’ll start by saying I debated for hours between The Peninsula and The Langham before making a reservation. When I checked in the doorman wasn’t overly helpful and the front desk was a little curt. No one provided an explanation about the property and services and none of the COVID protocols listed were followed. The property and rooms are attractive though it could definitely use a little TLC. There were gouges in the wood workspace, scuffs around the baseboards, and scratches in the leather tech valet. The bigger problem, however, was cleanliness. My first room was not cleaned properly between guests. The amenities were half empty and there was a yet-to-dry moisturizer thumbprint on the bathroom vanity. There was also noticeable debris on the workstation glass and phone. The tech worked well for a hotel, but the bedside tablets were Galaxy A models from 2014 that clearly needed to be replaced. The battery would drain 20-30% in standby mode when not on the charger. Chromecast reset itself every half hour and the remote in the workstation drawer wouldn’t charge; the last is an issue the housekeeper should be checking, especially before putting it on the nightstand during turndown. I get things happen but, at $500 a night, those problems should be few and far between. Extensive room wear is not acceptable at a luxury property; put it out of service and make the necessary repairs. Don’t put guests in a beat up rooms. The biggest problem by far, however, was service. Room service just left my order right inside the door after asking is they should set it up in the room; as someone who had back surgery a few weeks ago, pushing a heavy 35ft from the door to the table wasn’t an easy task (nor enjoyable when you’re paying $100 for lunch). When I’d call the front desk or concierge with basic questions there wasn’t any urgency or even the thought about going the extra mile. I asked where I could find the toothpaste I like; there was an immediate “I don’t know” without any type of “I’ll check into it” follow up—by the way, I found the toothpaste literally across the street so it wouldn’t have been hard for them to grab it and charge my room. Service was an ongoing issue though. I’d use PenChat and it would take 10 minutes for another “I don’t know” type of reply. The phone would ring a half dozen times before it was picked up, and when I tried to call down at check out, I was put on hold for eight minutes and decided to just carry my stuff downstairs on my own—when I got to the desk, there was literally no one waiting. Not really the service I expected. You can tell when a manager is passionate about their property; Staff is happy, service is top notch, and the property is pristine. The Peninsula was none of these. It is in dire need of change. I wouldn’t expect this poor of service and lax standards at a hotel that costs $100 a night; at $500, it’s simply inexcusable. I clearly made the wrong choice on this trip and will
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4.5/5Excellent40 Reviews
0.41km from Windy City Massage
Just one block away from Michigan Avenue. When you walk to Michigan Avenue, you can cross the bridge and reach Millennium Park in about 20 minutes. It doesn't take 10 minutes to reach the water tower on the other side. Shopping is also very convenient, let alone eat. There is a delicious western-style light meal restaurant downstairs. Pizza and pasta are very delicious. There is a trader joe's (organic supermarket) next to it. Fruit and fresh food Quite a lot
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Hotels Near Cafe A La Carte In Chicago Review

4.8/540 Reviews
Chicago Loop
We had pretty nice staycation for Valentine's Day. This is fairly old style traditional, even classic, luxe hotel in the heart of the Loop, close to Union Station, Financial District, Millennium Park and other "go to places" in downtown. Got early check in, and upgraded to very nice and spacious suite, as Marriott Platinum Member. Service was good throughout. Well, of course a lot of stuff is closed due to COVID, including Lounge. Florentine is pretty spot for breakfast and lunch, but the food options are limited, and somewhat mediocre. The pool experience was downright bad, once again, due to COVID regulations. Even after making required reservation for 1 hour slot, we couldn't enjoy the pool. It wasn't our idea to share the pool with a bunch of very noisy kids, even without COVID. Other than that, absolutely no complaints, and the value was good too. Recommend for both leisure and business travelers, especially if moderately priced.
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4.3/532 Reviews
Streeterville
We have stayed at EMC2 3 times in the last year and absolutely loved it each time! We would go as far as saying that it’s been the best city hotel we’ve stayed at in recent memory and would also add it to our top 10 list. EMC2 is close to everything but away from the noise too in downtown Chicago’s core. We found EMC2 to be well located to allow us easy access to the neighbourhoods we wanted to visit. We highly recommend checking out Sawada Coffee. EMC2 is such a treat for hotel design aficionados and was designed with the intent of hiding things in plain sight for your discovery. If you are sharing a room with someone, you might want to be well acquainted as the shower and vanity area are not very private but the shower itself encased in glass is unique and the shower head has good water pressure. We definitely noticed how high quality the bedding and linens were after staying at a Westin prior; you will sleep very well here and be comfortable in the plush robe provided. We also appreciate Leo and Cleo, the hotel’s robots that deliver things to your room when you call the front desk. This fits into the quirky but refined style of the hotel. Breakfast is included for Marriott Bonvoy Platinum and above and we do not agree with reviews that give the breakfast negative reviews; we found the service and the quality/quantity of the food to be quite high. We’ve tried the avocado toast, the breakfast sandwich, and the french toast and everything has been great. We also give them bonus points for making it very clear what is included and what is not compared to other hotels. We also never got her name but one of the servers there has been the best we've ever encountered at a hotel restaurant (and many other dining establishments). We hope to visit again one day when we can travel to Chicago! We visited pre-COVID so we cannot comment on how the hotel is now.
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4.5/542 Reviews
River North
Surprised how convenient the location was to my business and personal travel plans for a short, last minute day stay. Surprisingly good price for the quality of the Room, location and convenience of Hotel Felix. Block off North LaSalle 800 Block and 5 blocks off Ohio\Ontario I-90 Ramp access. I took Metra in with Union Station for $10 Uber ride or 8 Min walk to Quincy Brown Line From Ohara, Blue Line connects Clark Lake station 10-12 blocks from Hotel The Hotel room may be on small-side but matched my needs, especially considering the price, locations and what was available around you in eatery, taverns and even a comedy club 4 blocks away I'm going to take in on my next trip. Ok that's my promo... Don't normally do this... But Hotel Felix was a good deal and I didn't have to spend $100-$150 or more to stay downtown at the last minute (Pricelined 3-4 hours in advance)
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4.6/552 Reviews
Chinatown
Business trip, the hotel is 20 minutes walk away from the meeting place, very convenient, the hotel is fairly clean, hot water is provided. The hotel is close to Chinatown and there are supermarkets and small Chinese restaurants nearby. The consumption is not high. Close to the subway station, a few minutes. The only drawback is that it looks like the countryside, a few kilometers from the city center, but it's a thousand miles apart.
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4.5/531 Reviews
Angela provided incredible service to my family when we were checking in 2/28/20. There was a mixup with my sisters reservation, and Angela was very capable, helpful, and pleasant in helping us have the rooms we needed. Her attitude and service were exceptional, and we were grateful for it. Thanks to her and the hotel for a great family reunion. Tobin Mills
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4.6/532 Reviews
Like many, I've been avoiding hotels since the onset of COVID-19, but my husband and I needed a place to stay once night when there was work being done in our apartment. I was nervous staying at any hotel -- and this is coming from someone who had Diamond status before everything changed -- but I didn't need to be. In my experience, this property did a great job. The front desk staff was accommodating and friendly, and our room was comfortable and, most importantly, clean. We really appreciated the hard work and dedication of this property's staff. I felt more comfortable than I thought I would. Thank you!
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4.7/531 Reviews
Chicago Loop
The sanitation motto of the Kimpton Gray is "So Fresh, So Clean." As far as sanitation mottos go, I'd say that's a pretty good one. I'm not much of an experienced hotel denizen, but my Father definitely is. The Outkast reference was probably lost on him. What he did find during his three-day visit is that he'd never been more honest with his Son. He also figured out how to use the keycard to get into the room pretty quickly, which is a nice touch for us people with geriatric patriarchs in our family who insist on opening the door and tipping 15% when we go out (good luck trying to pay the bill). My stay at the Kimpton Gray wasn't like yours is going to be- or at least I'd hope so. To be honest with you, the internet vagabond reading this Trip Advisor review, I really don't have much to say by ways of critiquing the decor or evaluating threadcount. If you want to hear that stuff, read TanyaB561's review. If you do read it, do you think that Tanya is the kind of person you'd ever like to get advice from? I don't My Dad and I spent a ton of time in the room. I don't think we would have been there for hours on end, catching up and opening up to each other if we didn't feel welcomed by the oeuvre of the Kimpton Gray. We had permission to be ourselves. I'm glad we did. If we didn't, I don't think I would have learned as much about my Dad this weekend just going for walks up and down lakeshore. Although I cannot see him in the same way that only a loving father deserves to be seen by his child anymore, my view of him is clearer than ever. I have a greater understanding of my Dad, and isn't that all we can ask for from our parents? Also the room was so fresh and so clean (clean).
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3.5/536 Reviews
Streeterville
As we are counting down to our 12/11 49th starting 4 months out with 9 trips, The W joined in our playtime by offering (for $) upgrade to WOW suite. It was truly WOW’ing with a full view of Lake Michigan and a long bathtub for Bubble baths. Cleared out for Covid, upon request they brought up frig, coffee maker, wine glasses, plates, and utensils. They were fully at our service. Even when we checked out, we heard “Happy Anniversary.” What a lovely experience at a beautiful and comfortable hotel. Thanks, W!
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4.6/530 Reviews
River North
This hotel is a fine property - but it is NOT set up for people who have cars and intend to valet them. There is no provision for anywhere to stop and go in and check in, no signs indicating that if you are going to valet that you need to drive to another street, and no valet attendants on station when you get there. I have no idea how the management of this hotel has process mapped the customer experience when using the valet is concerned. We got to the hotel location at about 8:00 p.m. and there are obviously not going to be any spots as far as street parking anywhere near the hotel to even be able to walk in. So, having gone around the block twice, I finally decided to pull in to where there was a sign for a valet for another Marriott property (Residence Inn). There are no signs there saying what you should do, nowhere for a car to be parked to wait, and no valet attendants there. Finding my way into the hotel I told the person at the desk that I had a car to valet and she absolutely jumped into the situation, went outside, and coordinated with the valet and ultimately got things under control. However - while this was going on there were people coming up to my wife who was in the car and telling her that if she didn't move it from the alley behind the hotel that they were going to tow the car. As a customer, it appeared to me that that had been not a single thought given to "So, when a guest comes in with a car to valet - what do we expect them to do?" Leaving was a very similar unpleasant experience. I called down at 12:40 to have my car brought around and was told it would be 20-30 minutes. We went down to the lobby a few minutes after one, and were told where the valet staff would come in when the car was there. 20 minutes later (40 minutes after we called down) a valet attendant came in looking for another car that I could hear the front desk staff had taken a call for while we were waiting downstairs and when I asked the valet attendant about mine, he said "Oh, I'll take care of it." So it appeared that my call had never been relayed to the valet staff. At 1:30 (50 minutes after I called down for it) I had my car. The hotel is nice enough, and I'll be the first to admit that as a guy in his 50s with a car, I'm probably not their target demo. I get that it's located in as urban an area as you'll find, and that parking is really, really tough. So just communicate to me that "You know, this might not be the best fit for you if you're bringing your car." That way if I decided to still do so, I'm the one making that call. But either way - if you are going to offer valet parking at your location, it seems to me that you have to put some thought into how your guests are actually going to - you know - USE it. That's the only complaint I have - but it provided a lousy experience both checking in and checking out, and thus taints the entire stay there. If I ever were to return, I would only do so if I didn't have a ca
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4.4/534 Reviews
Chicago Loop
This hotel is just steps away from the main gardens/parks, from the Chicago river and from all the subway/ "L" lines - one couldn't ask for a better location. Anastasia at the front desk absolutely charmed us with her welcoming personality. We only saw her once, but she left an unforgettable impression. Sweet amazing Irvin was there pretty much every day making sure we had everything we needed during the temporary housekeeping restrictions (due to COVID19). The room looked spacious and classy with a large bathroom, the softest pillows, two TVs and a little extra rest area (Anastasia just gave us a little upgrade as it was available). I am also very grateful to this hotel's management for allowing us to easily change the dates of our trip. We had a non-refundable booking, so technically they could have refused, but in light of earlier travel restrictions they were very understanding and accommodating.
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4/539 Reviews
River North
Came with my fiancé for a weekend anniversary vacation and loved the hotel. Super cool atmosphere with great vibes. A shame the bar and stuff were closed due to COVID but definitely going to visit again when they’re open because looked super cool. Also the free CBD gummies the front desk gave us were awesome, thanks again!
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4.5/532 Reviews
Chicago Loop
I had a good two night stay here. This hotel is located in the Loop neighborhood of Chicago less than a block from the Riverwalk. It is a bit of a hike with luggage if you are taking the Blue Line from O’Hare although it is a short walk from the station at State/Lake on the loop elevated lines. Short walks to all of the tourist attractions in downtown Chicago, including Mag Mile, Millennium Park, the Art Institute of Chicago, and the Chicago Symphony. Arrived at the hotel quite early and was able to store my luggage until I was ready to check-in. (The staff does not appear to expect tips for bags. When I offered, the person said he would take the money but would leave it at the front desk.) Everyone who worked at the front desk was really wonderful. Upon check-in, I was told everything I needed to know about the hotel, which I appreciated. I got a room on the 18th floor that faced the front of the hotel. The front faces the loop elevated train. The hotel map shows that nearly all of the hotel rooms face the front of the hotel with two suites on each floor wrapping towards the back. From the 18th floor, you could hear a light rumble but it wasn’t anything that would keep you up at night. In terms of the view, there was an ornate building across the street and I could see the Chicago River down the block. However, the view was mostly of surrounding apartment and office buildings. Great, well-designed room. Hotels know that great design can make guests forget flaws - not major here but being so close to the elevated train is usually undesirable. The room’s toilet and shower are in separate rooms, which I loved. Great shower BTW - truly rain forest with the shower head overhead. There was a sauna-like ledge in the shower that was great as a place to keep toiletries or rest legs while shaving. The room had a huge safe that was large enough to hold an under-the-airplane seat-sized bag or backpack with room to spare. Plenty of places to hang and store clothes although nothing with dark corners that looked like they could be harboring critters. The in-room fridge was stocked with snacks, water, soda, and Moët. You have to remove all that stuff to have room to store anything you may buy and want to put in the fridge. TV remote takes a little getting used to. Press the mouse button and you’ll get a cursor to move around, which makes life easier. Otherwise, the button that moved things to the left on my remote didn’t work and I was about to ask for another one. You can access your Netflix and Hulu accounts with the TV. The main channel for HBO and Showtime are also provided. Very clean and no rowdy guests during my stay. The gym was open although it’s in a fairly isolated location on the 25th floor (the hotel has 26 floors). Decent equipment although I like rowing machines, which it didn’t have. Some other minor criticisms. No USB charging ports in the room although there was one wireless pad charger provided. Whatever detergent is being use
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2/531 Reviews
River North
I can't even say enough about how great the Moxy in Chicago was! We arrived way before our check-in time because we had an early flight. Since our room was not quite ready yet, they held our bags for us while we walked around the corner to get a bite to eat. They had our room ready for us at noon which I believe was 4 hours before our actual check-in time. The atmosphere was fun and casual, which was right up our alley. There are games scattered around on the tables which I thought was fun and there is a 24 hour taco joint attached to the hotel as well. I think I tried almost all of the taco choices and they were great! Kylie at the front desk is so sweet and helpful and so was Ellen, the assistant manager. The bartenders were super fun and always willing to give a suggestion on things to do. When we travel, we typically like to see what the locals enjoy doing and every suggestion they gave us was spot on!! I really wish I could remember all of the bartenders that helped us, but I remember Brandon and JJ right off the top of my head. We will definitely be back to the Moxy next time we visit Chicago!
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3.5/530 Reviews
River North
Recently spent two nights here on a college trip with my daughter. Chose this because i was looking for a place in a neighborhood outside the tourist areas, that was cheap, and relatively well reviewed. Pros: Regular neighborhood outside the tourist areas. Relatively new. Funky sports theme. Fairly inexpensive. Parking outside at not crazy price. My teenage daughter dug ther funky vibe and cafe in the lobby. Content teenager is kinda cool. Cons: Small rooms. This is true of any place in Chicago. We had bunk full beds -- it was fine for two, but would've been crowded fsoor three or more. Housekeeping was odd. When we got in our room their were fitted sheets on the bed but the flat sheets were just folded and left at end of bed. So we had to make the beds. Second night they took away the flat sheets and put on 2nd fitted sheets. Had to call for new flat sheets and make the beds again. The housekeeping thing fits with the general "upscale youth hostel for families" vibe. If you want skyline views, this isn't your place. It's two stories bordered by an alley on one side and the El on the other. Our room faced the alley...we could hear the El but it wasn't a problem. I'd consider staying here again if I was coming back with my teens who would line the non-traditional vibe. It's clean, new and a good option outside the typical high-rise tourist haunts with overpriced parking.
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3.6/530 Reviews
I was recently staying here for a wedding. The rooms were clean, the beds were comfy. It was perfect for what we needed it for and we all slept very comfortably. Best of all, I had family things come up and needed to leave a day early, I did have advanced notice but Expedia fooled me into thinking I could get the last day taken off, but they never processed my request. I know that sounds bad, but the owner stood up for me and refused to charge me for the last night since I was checking out early n before 11am. He was so helpful, and knew that if he didn’t charge me for the night, they couldn’t force me to pay. Thank you so much Heart O’ Chicago and Jawed Imtiaz. You saved me almost $100. I really appreciate it.
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5/531 Reviews
Beautiful property with nice rooms in a quiet neighborhood. We stayed in a kitchen studio suite with 2 queens and it was spacious and comfortable with a large separate living room/kitchen combo area. Variety of restaurants nearby. Due to pandemic, breakfast was a bagged, grab and go muffin, orange, and bottle of water. Limited parking in the hotel building but we were able to get a spot both nights.
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4.4/534 Reviews
Streeterville
We stayed for three nights. the room next to us had a crying baby, that wasnt too bad, but the woman that yelled and screamed the baby needed to just shut up was worse. The screaming was on and off all night, it was a very tense feeling. that was all thru the night on Friday and Saturday. we both did get up and try to sleep on the sofa, but it wasnt great. Additionally on Sunday morning the same room next had a fire alarm that started blaring at about 5 am, and continued until around 1 in the afternoon. we tried to get some rest, but we were wore out and not able to meet our timeed events. so we lost out on a few activities we paid for in advace. we did call down to the desk a few times and requested shampoo, coffe and about the alarm but there was no action taken. we were told someone would be up to scheck it out, but they never arrived, we neded up going and buying our own coffee cups and shampoo, rather than contuniung to beg. we were in town to celebrate our anniversary, but we need a do - over!
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4.5/543 Reviews
Chicago Loop
Location wise this hotel is definitely a good bang for the buck. There are two metro stops within a 5 minute walk (which cater to almost all of the "L" lines except the Blue Line from O'Hare, but that just involves one transfer), lots of fast casual eateries, Starbucks and restaurants nearby, 1 block away from Michigan Avenue (i.e. Magnificent Mile), right nearby the Riverwalk, etc., Like other hotels because of COVID there are only offering "on demand" housekeeping services during your stay and instead of a free buffet they provided Grab 'N Go breakfasts (which consisted of a muffin/danish, yogurt, granola bar, hard boiled eggs, piece of fruit and coffee/tea and a water bottle.) That said, the experience does come at a cost since this is a budget hotel. The rooms are on the small side given the location (fine for me as a solo traveler, but it will be on the tighter side for two adults). You'll hear sirens at night, there was also construction occurring next door which provided a nice "alarm" at 6:30am every weekday morning and the walls are a bit on the thin side, so this is definitely not the best choice if you are a light sleeper. Kudos to the staff, however, for their customer service. I was having issues with the Digital Key on the App and they promptly fixed it for me. I also requested a room change since the guests next door to me left a lot to be desired and the staff got me into a new room in <20 minutes. I do like the Hampton Inn brand, but I wouldn't return to this particular location since I've come to realize I need a hotel that is in a quieter area.
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4.3/534 Reviews
Streeterville
We selected this Fairfield Inn in Chicago for first time and were unpleasantly surprised of the lack of customer service and care. Front Desk agents were pretty much indifferent to any requests or simply ignorant...Our check in was fast, but that's all I can say - being a Gold Marriot Member, I at least expected a warm welcome and more information on the current situation: breakfast, closures, rules...nothing was provided. The Hispanic lady at the desk was doing her job, but that was all about it - nobody checked on us if the room was OK, nobody followed up, nobody provided any information whatsoever. Oh, and guess what ! The hotel was simply out of milk, bottled water and coffee in the lobby - a basic necessity for a hotel in that caliber. We traveled during this pandemic and not a single Marriott would turn us away for a coffee in the lobby. Here, the guy behind the morning shifts gave us the simple answer "We don't have coffee, it is in your room", "We don't have bottle water, we don't have milk"...My goodness, you guys who manage this hotel need to undertake classes again on JW Marriott's simple rules: "Give the customers what they want. Simply provide it, sell it to them"...Stock up that sundry shop with bottled water, milk, regular Pepsi for SALE...Make a profit, make a buck and most importantly make your customers happy. Very poorly managed in this area for sure and left a bad impression. The hotel in general was clean and the room we had on 12th floor was very clean, however the entire floor wreaked of Marijuana smell and made my daughters and wife very upset. You could sense the smell in the room as well. I thought that was a "non-smoking" hotel ? Other that all of that, the location is perfect and in very close proximity to everything. I would have given this place at least 4 or even 5 stars if the customer service showed at least some concern. We wouldn't select this hotel again in the future Chicago visits. I would stay in the Courtyard or in the Aloft right across the street.
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4.5/540 Reviews
Very close to the airport, but it takes 12 minutes to walk from the Blue Line subway station. It is a bit biased. Then the hotel has a 24-hour shuttle bus for 24 hours a day, 15 and 45 respectively. The breakfast is good and the food is very good.
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5/531 Reviews
My brief stay at this Marriott near Chicago O’Hare was worthy of four stars. I must commend the staff for providing top-notch service for me, from hailing a wheelchair-accessible taxi to/from airport, helping with electronic device charging, and everything in between. Special shoutouts to Greta and Rahul for their amazing service!! And thanks for implementing COVID-19 precautions! I requested a quiet room away from traffic, and while I was close to a major highway, the noise was very minimal and manageable. Cleanliness was a big priority, and I was especially appreciative of this amid the COVID-19 pandemic. Everything was essentially perfect except for the available charging outlets at the bedside lamps. Those were really the only easy places to plug in electronics, and, sadly, none sustained a charge. I called down to request help, and a masked maintenance employee came up to assist me in plugging everything in successfully. It worked out in the end, which I’m super grateful for, but it was an initial hassle that could be improved. Like many other full-service Marriotts, there’s a restaurant in the lobby; I dined there my first night. While my server was cordial and welcoming, I was not too impressed with the food I ordered; it was simply so-so. Somewhat overpriced for what I paid, but not too big of a deal. Just want to let my readers know in advance, so as to inform others’ decisions the best way possible. And seriously, though—despite the non-operational electrical outlets and average restaurant food, my stay was super positive and will return whenever I need an airport hotel. Four stars stands today, and I hope to bump that to five when I visit in the future. Thanks for a great experience!!
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4.9/532 Reviews
Chicago Loop
2 night stay in a basic double-double room, expectations surpassed. Appears freshly upgraded- super clean, bright & comfortable. Beds just the right blend of softness with good support. Room on the smaller side but not cramped. Mini fridge & espresso machine in room. Excellent location - within walking distance to many points of interest (Millenium Park, Art Museums, Museum Campus, shopping & good dining options) and affordable. Only down side- no luggage storage or bellhop service during Covid restrictions. Would recommend this hotel & would stay again.
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4.2/562 Reviews
Chicago Loop
It was not convenient for the children to transition for a few days, and the rooms were not bad. More than 400 yuan a night was not cheap, and the price increased to 600 later. But it is cheap for the United States. Breakfast is not included. It's good to arrive early if there is room available to check in early.
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5/531 Reviews
The Willows hotel in Chicago is an excellent option for anyone looking for a clean, comfortable yet safe and quiet hotel room. Staff practiced excellent social distancing and takes safety seriously. Great location there’s so much to check out mainly restaurants and small shops right outside the hotel! Another great plus is you really don’t need a car since access to the cta is a breeze. Shout out to Romario (front desk)for really setting the foundation to this great trip. The second we walked in we were greeted with a smile and felt welcomed, he really did a great job making check in comfortable, easy and quick. Unfortunately at this day and age it’s hard to go to an establishment and receive even decent customer service especially if you’re younger and of a minority group. Marisol and Carlos also deserve a shoutout for outstanding room service. After speaking with the gm at this hotel (Juan) who’s extremely respectful and polite I can see that he really takes pride in his hotel and staff all with great reason. I’m very satisfied with this experience, I will be passing the word along with friends and family!
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4.7/566 Reviews
Chicago Loop
Spending in Chicago in February 2020, [Line] The hotel is located in the center of the city center, in the prime location of S Michigan ave, directly facing Grant Park and directly facing Lake Michigan, the transportation is extremely convenient. Harrison Station (Red Line) subway is nearby. Exit the hotel's main entrance, turn left (go north) (walk or take the subway), cross the river, it is a magnificent mile Magnificent Mile [Living] Hilton Chicago is a long-established, luxurious and individual hotel. Once you enter the revolving door and walk left, you can see the bronze statue of the hotel group founder and the founding philosophy. The Lobby, the second floor, and the eighth floor are all public spaces. I live in a lake view room. The view is fine and exquisite. The interior layout of the room is square. The sound insulation between the room and the next room is barely good. Anyway, everyone knows that you should not laugh and shout at the hotel. [Eat] Exit the hotel's main entrance, turn right (go south) two blocks, and have Yolk brunch From 6:00 to 15:00, the crowds of people lining up to eat are heard. Regarding eating, I don't need to repeat it here. Everyone is a travel expert. [Education] Various museums, symphony concert halls, and libraries are all nearby. Even if your stay is short, at least go out the door and turn left (go north), buy a ticket and enter the Art Institute of Chicago once [Le] The hotel is located in the Loop area of the city center. You can walk around the Chicago Futures Exchange building and take photos. Just a few steps to Willis Tower, you can go up to the 103rd floor and stand at Sky Deck to feel the glass window protruding from the wall of the building. The foot is completely transparent. (Tempered glass, steel frame support). Chicago is a famous wind city, and the power of high winds can be felt more at high altitude. To sum it up, choose Hilton Chicago and you won't regret it or be bored.
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4.8/541 Reviews
Streeterville
The city is coming back, and so is this facility. The hotel is not able to offer its usual food and beverage service. The lounge was available with limited service and guests are encouraged to bring their own food, snacks ( the lounge staff is very accommodating in offering you service ware) or utilizing a food delivery service Butler Menu. The breakfast menu I received had a QR code which gave you $10 off your order, which I utilized. I ordered the breakfast sandwich, which arrived hot, a plain croissant, chocolate croissant, fruit cup (which had pomegranate- I thought a nice touch) , small orange juice. All were at the least, more than adequate. I was impressed with the inclusion of condiments: bottles of Tabasco and ketchup. If you want to use the pool, you have to reserve it - do this early, there is a $20 cleaning fee. I reserved the pool, however, missed my opportunity as we returned from dinner late. Start planning your dining options early. Restaurants are still in the process of re-opening. The staff is very approachable and happy to be of assistance.
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4.7/539 Reviews
Booked this hotel for the weekend. The only saving grace about this hotel is the front staff. - double bed rooms are extremely small. Which is fine, we were only in the room to sleep. There is a microwave and a fridge. - you can hear everything! Surprisingly you can hear the people walking above you. Let’s say I got literally no sleep! - domestic abuse on our floor.. actually right next door. Now this isn’t exactly the hotels fault. However! The front office informed my husband and I that the couple had been there before using a different name and caused a lot of trouble. 1. Hotel knew who they were and still allowed them to check in. 2. Hotel gave me so much grief checking in because I recently got married and my drivers license and name on account was not the same. - location is decent. About 1 mile walking distance to restaurants Overall I would probably not book here again.
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3.9/536 Reviews
Chicago Loop
Myself and a friend took a weekend trip to Chicago. We had always wanted to go and try out a deep dish pizza. Radisson Blu Aqua Hotel was a great choice of hotel. We ended up getting a room with a balcony and the views were awesome. The location was great too, so many things were in walking distance, including a CVS (always handy), restaurants, and even Millennium Park. The pool was awesome too! They had cabanas around the pool area which was awesome to be able to get out of the sun during the summer heat and also have our own space. The staff was welcoming and helpful on our mission for a deep dish!!
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3.3/535 Reviews
Streeterville
Staff went above and beyond to meet any requests or needs throughout my stay. I was upgraded to the highest floor they had available which was a huge surprise! The views from my room were absolutely incredible! The room was perfect with floor to ceiling windows, a spacious and functional layout and the shower was incredible! Although things were a little different around the hotel because of COVID-19 they did an excellent job of maintaining a sense of normalcy and hospitality while still ensuring that all guests and staff were in a healthy and sterile atmosphere. It is perfectly located on the Magnificent Mile and great parking options can be found nearby. I found parking directly across the street for $20 a day using a parking app. I Cannot wait to return to Chicago to experience the Chicago Marriott!
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5/535 Reviews
Streeterville
We only have good things to say about this hotel! I know it's Covid and all, but we're kind of getting used to how hotels are run nowadays. First of all, the location is perfect. It's close to the Magnificent Mile, Lake front trail, River Walk, etc. We parked using an app and chose to use The Streeter Garage on Ohio street. It was just a couple minutes of a walk. We chose this garage because it was the cheapest covered garage near by. Overall the hotel was very clean and comfortable. The pool was closed which was a disappointment to our son, but most pools are in Chicago at this moment. You do have to reserve a spot to use the workout facilities, but we did not find this to be a problem. I'm a runner and prefer to run outside, but we lacked the proper clothing for the chilly morning. However, I found the treadmill to be very nice. And the stunning views made up for running indoors! As for the room itself, the bed was very comfortable, the TV was surprisingly big, and the bathroom was quite modern with a nice shower head. Overall we felt quite blessed to have found this gem of a hotel. We will definitely be back in the future!
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