0.16km from Cafebar Barock SolothurnI arrived at the hotel to check-in only to find that I had mistakenly booked the wrong date and the hotel was full. Furthermore my rate was a non-refundable non-flexible special offer for pre-payment so I was pretty much resigned to my fate and accepting that I was going to need to hunt for another vacant room nearby and pay again. However the lady I spoke to asked me to wait for a short time until someone from the management was available because they may be able to help me secure something elsewhere - which I very much appreciated - so I took a beer and sat on their lovely terrace in the sun admiring the bang in the centre of Old Town Solothurn location. After a short time a gentleman appeared and told me that they actually had an apartment across the street ready and prepared for longer stay guests who would arrive the next day - however I could take it for the night and take breakfast at the hotel in the morning - he even offered that if I'd prefer, he'd prepare a breakfast and bring to me at the apartment! We went to the apartment and it was fantastic - huge lounge/diner, huge bedroom plus bathroom and kitchen - all fully prepared with linen, toiletries and towels for the guests arriving next day. Of course I took up the offer and breakfast next day was superb (I took it in the hotel). Now this all in all is just FANTASTIC customer service. The mis-booking was 100% my fault. However the hotel treated me wonderfully and created extra work for themselves in needing to again clean and prepare the apartment after my unscheduled stay. Even the beer I took whilst waiting for the manager was offered to me complementary. If I ever come back to Solothurn I will be sure to book the correct date ans always stay here - absolutely wonderful.