4.6/5Outstanding10 Reviews
0.76km from Caffe Vita
We stayed at this lovely hotel in the Superior Queen room for two nights. This was my first stay here, but I have stayed at several of the city's better hotels. Upon arrival we were welcomed by the reception and the door man service. In the room a sparkling wine from the hotel was waiting for us which was appreciated after a long journey from Europe. The hotel itself is was upon arrival a little underwhelming but that changed during our stay. The reception area, lounge, lifts, hallways were obviously in the Boutique style and have a less luxurious feeling than expected. We can take the lobby / lounge right away. - it was specatuclar and a quite a vital part of the hotel. Here is a trendy atmosphere all the way. The afternoons are a little busy, there was a constant rush of people outside the hotel who wanted to take a drink here. That meant there was some queue to get refreshments from the bar. The cocktails are very well made, here are obviously knowledgeable bartenders at work. The service on the other hand is a bit slow. Remember to order the bill at the same time you order or it will take a long time. I knew I had to use the lounge at night because of jet lag and work. I was therefore in the Lounge at 0330-0400 AM every day. Quiet comfortable atmosphere and it was eminent to sit by the warm fireplace, with great pot of coffee and do my work. The room was a positive surprise. Large windows let in the perfect amount of light. The view of the low buildings of NOHO was good, although I was hoping for better. (I asked for a good view in advance) The room had a perfect size. The bed was very comfortable. The room was very clean. It was a little heated in the room, but the un-noisy fans in the ceiling helped. The bathroom is brilliant. Large, with hot water all the time. The only negative is the cleaning service. We left the room at 0700 AM and came back at 1400 AM. The room was still not cleaned. I asked the reception 5PM to get this done. In addition, the door man service was sometimes absent. All in all, I am very pleased with our stay and I would recommend anyone to try the hotel. However, I am not entirely convinced that this will be my permanent hotel in New York. There is a little extra work to do in the details and the ability to see their guests. Lobby service should be improved and cleaning must be done on time. I will book a Deluxe room next time to possible get a better view.