Hotels near Cancun Bus Station, Cancun

This hotel is perfect for a one night stay as it is directly across the street from the ADO bus terminal. It was clean, comfortable and quiet. The pool was lovely and well maintained. The property is a little run down and could use an update. Bedspread had a hole, drawer handles were falling off but nothing serious. We took the bus directly from the airport and stayed again prior to returning to the airport after our trip. The hotel restaurant was ok for breakfast and we enjoyed watching the peacocks in the garden. However, the restaurant was very disappointing in the evening. We were given dirty, worn out menus with an entire page of alcoholic beverages listed, only to be told that they only had beer. We then realized that the lobby bar was closed and there were only a few customers in the restaurant. It appeared that they had not recovered completely from the covid closures. I would definitely recommend this hotel if you are taking a bus.

Great place! The staff is very helpful and nice. Close to nightlife and street food. Would stay here again! There’s a very cute dog and we ate an a drank a lot. It’s clean and close to everything. I got a tattoo in the sidewalk behind the hotel. Why does TripAdvisor make you write a minimum of 200 characters?

The hotel room was comfortable. Didn’t really have any amenities available but there are shops and supermarket close by to be able to get some. The shower in my room was very weak for the water coming out and there was not much hot water so the water was not warm at all for showering. Bathroom was spacious and so was the room tho. Overall an ok place to stay for a short time.

I here to report a disturbing experience I had while checking at hotel in Cancun, Mexico. I have never encountered such a humiliating and terrifying situation. I booked a two-night stay at Hotel Parador in Cancun, and I attempted to update the hotel on my late arrival by phone, messages, and emails. Despite my efforts, I received no response from the hotel. On the day of my arrival, both of my flights were delayed, and I landed in Cancun at 2:00 am local time. I immediately took a taxi to the hotel and was relieved to see that I had been able to update my arrival time on the booking to 2:00 am, and the hotel had confirmed this. However, when I arrived at the hotel, the manager informed me that he had canceled my reservation 17 minutes earlier because check-in was only until 7:00 pm. I was shocked and confused since I had received confirmation from the hotel about my late arrival. The manager was extremely rude and unhelpful, and he offered me only one option: to book a room for 1500 Peso, which was triple the price, and to check out at noon the same day (27/4) I explained my situation to the manager several times, but he refused to listen and showed no sympathy for my plight. He eventually changed the booking price to 1500 per night after 20 minutes of discussion, but I was left alone in the streets of downtown Cancun in the middle of the night, afraid for my safety. I extremely ask from everyone to avoid this place - not because the room or the price but because the un humanity attitude of this manager. In the middle of the night, he even didn't let me use the bathroom. They aren't deserve customers money - they first need to know how to treat people. It's a shame!