We came here for 3 nights recently and the room we stayed in was lovely. Very well presented, quiet, comfy and a nice powerful shower. On arrival we were met by a receptionist (Andrea - or very similar name) She was shockingly rude. She was very blunt and abrupt and when she couldn't read my handwriting she barked at me "how dare you, this is a document, how am I meant to read this" It wasn't even that bad so sounds like a reading issue she needs to work on herself. She then aggressively slid the room passes to us and didn't let us get another word in before moving on to the next customer. In every hotel I have stayed in I have never received such terrible customer service. Reading other recent reviews if seems like this is a common issue here. For clarity, this was Andrea who seemed to be the lady on reception in the evening. The different lady who checked us out in the morning was great. For the room alone I would give this hotel a 5 star. Due to Andrea's shocking customer service I have to downgrade it to a 2. Round of applause for Andrea.
Just a 5-minute walk from the Kurfürstendamm shopping street, the Hotel Savigny has a 24-hour bar and free Wi-Fi. Konstanzer Straße Underground Station is a 2-minute walk away.All rooms at the Savigny include satellite TV and a private bathroom with hairdryer.A large breakfast buffet is provided each morning at the Hotel Savigny. In warm weather, guests can relax on the terrace.Free parking permits are available to guests at the Hotel Savigny.
We stayed for 6 nights at the hotel,the building was historic with wooden stairs and old elevator. These maked this stay as a fun. It must be said that reception attendants were warm and supportive. Breakfast was generous and the saloon was memorable. The rooms were clean. Hotel location was close to metro station. The hotel was not well equipped for air conditioning in hot seasons.even a simple fan may help but it was not foreseen. Also the hotel was close to cross road which caused noisy nights with opened windows. All together it was a good hotel and memorable stay.
A big room. very well equiped, a lot of lights and an excellent wi-fi. The U-Bahn station is 3 minutes walk, and although it takes some time to get bto the city center, the great price of the room worths it. There are a lot of stores 5 minutes away. For Jewish guests: Chabad hause in 10 minutes walk away and you can gind vwgan bakery in Bio Company. Mostly friendly and helpful staff. On the downside: There is only one english TV chanell and the pillows are way too soft.
Featuring elegant suites and a spa area with indoor pool, this hotel is located on the Kurfürstendamm shopping street in Berlin’s Charlottenburg district.Louisa’s Place offers spacious suites with a fully equipped kitchen and a seating area with satellite TV and DVD player. Other features include a coffee machine, hairdryer and free WiFi.A modern fitness room and a beauty parlour can be found at Louisa’s Place's stylish spa. Massages are available on request.The Balthazar Restaurant serves gourmet European and international cuisine. A hearty breakfast buffet can also be booked here. Fine cocktails and a selection of whiskeys can be enjoyed at the Vesper Bar.Adenauer Platz Underground Station is just 100 metres away from Louisa’s Place, providing connections to all parts of Germany’s capital.
From the first glance, it looks modern and nice but if you look closely, the hotel is wearing down. Though it's in a good location close to buses and restaurants, it's also close to the Ambulence center so you hear sirens all day / night. Some staff were friendly and helpful, some were not. Pros: - nice fully towels - bar (reception was open most of the night) - baby crib provided Cons: - Room gets warm (no A/C) and window is away from bed - Tiny elevator - Very noisy streets - No neck pillows avail - Room is not thoroughly clean, needs more dusting
Europe is very hot this year and the hotel is not air conditioned. If you live on the second and third floors, and on the quiet side, okay. The sun on the side of the street is very strong, and it is very noisy at five o'clock in the morning. However, next time I go to Europe, I will choose an air-conditioned hotel.
The Faces Berlin is an ideal spot for travelers wanting to discover the city. The Faces Berlin offers a pleasant stay in Berlin for those traveling for business or leisure. The hotel is conveniently located just 2km from Messe Nord/ICC (Witzleben) and 20km from Berlin Brandenburg Airport. Being just minutes away from Konstanzer Straße Metro Station allows guests to explore the city with ease. Keeping busy is easy, with Chabad Lubawitsch Berlin, Hans Carl von Winterfeldt statue and R3 Massage Studio all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing.
The location of the hotel is very good, it is a little old equipment, there is a subway 100 meters next to it, the traffic is particularly convenient. At the time of check-in, the hotel elevator had a problem that was broken for 3 days, and the bulky luggage had to be carried up by itself. This is especially inconvenient. The spit guarantee was paid at the end of August, and the guarantee money has not been refunded until now. I asked Ctrip customer service not to deal with it. Is it really that my money is not in a hurry?
The location is very good, but we haven't had a Room service for five nights. The good place is to have a kitchen. It is very convenient to eat and eat, but the bed is uncomfortable. Every night, I have to wake up many times... I can't sleep hard. Careful...
We are still inconceivable, my grandson, today's birthday child! and I, the grandmother, arrived at the hotel whose room we booked and paid months ago. With visa card. The man at the reception asked me to pay the room again and he would have to book back my already paid amount because I had not the visa card (what?? ) I had been called before arrival and it was not pointed out that you must bring the visa card!! )... And he can't know if it really is my own to book back on him (???) ...da I refused to agree with this dubious transaction (incredibly this wickedness to submit to me, I would have paid with a foreign visa card!!!?)...da I had no confidence of the money I'd booked back ....After I've paid the room for the second time on the site ... Long speech short sense: we didn't have to check in! I called the police but there I received the information that only one lawyer can help in civil matters. My grandchild with his Happy Birthday air balloon and I had to look for another hotel and have lost almost €50!
The hotel is okay overall, in the Siemens town, next to the subway. Not too much service, some at the front desk are good, some are not smiling, but also charge extra for breakfast. Later, I will go to the exhibition and change places.
Location is awesome. It's almost like living in a park atmosphere. Lots of walking trails nearby, close to downtown and most of the major tourist attractions, but still in a quiet area. Public transit is readily available (bus stop right across the street, and several trams within short walking distance). Front desk staff were incredible throughout our 5-day stay there -- from check-in to check out. As we were in Germany to assist a family member, ours was more like a working holiday than a relaxing one and although our personal circumstances were seemingly constantly in flux, the staff were EXTREMELY courteous and helpful in adapting our reservations several times. The hotel is very clean and well-maintained. There is a nice beer garden in the back where you can get an early start on "the German experience", but don't worry about all-night partying or rowdiness...it closes around 9:00 p.m. so, even though we had a room right above it, the noise was never an issue. Rooms are well-soundproofed so getting a good night's sleep was never a problem either. I would give this place more stars if possible, primary due to the outstanding staff and service provided during our stay. This will definitely be our "go-to" place whenever we are in Berlin.
Ocak (January) was a very pleasant surprise for our 4 days stay in Berlin. My wife’s criteria for choosing it was the bath tube and the private parking. And as we arrived we realized that was a wonderful choice. The rooms are spacious, queen size bed comfortable (much appreciated the extra pillows), more than decent wardrobe, a small kitchenette that we didn’t use, cozy living area and a generous bathroom with a pretty big bath tube. Everything clean & tide. Also a safe is available for your valuables. Parking place was the other surprise. As we were traveling all the way to Finland, our car was loaded with luggages. And Ocak has a perfect safe place in the i underground parking in which the access is done by elevator (the whole process takes about 4-5 minutes). The elegant restaurant was the perfect place for the variated breakfast (delicious and fresh). U fortunately it was not opened for dinner, and same for the bar (that had a good selection of drinks) because of the Covid situation. In less that a km you will find restaurants, a shopping mall and also a train and underground train station which makes the access to the touristic attractions (plenty) l very easy. We were delighted to find out that the hotel is owned by a turkish living in Berlin (and you can see in this in the attentions for details, architecture and guest oriented attitude) and that the employees - extremely helpful, kind & friendly are also turkish (delighted as Turkey is our souls home country, and if Covid kept us away from it, Ocak did a great job to makes us feel a little bit like being there). If there is something more that I would like from this hotel, that would be a balcony (as a smoker) and a minibar. But this won’t keep us away from returning here very soon and to highly recommend this wonderful location. Thank you Ocak for existing and for making us feel like home!
There is a bus stop 7 minutes downstairs, the bus is super punctual, and it takes only 10 minutes to reach the Brandenburg Gate~~ Hotel facilities are great! ! More than 600 nights, five stars really live super satisfied ~~~ just breakfast is too expensive ~ to 25 euros, choose to go to the nearby supermarket to buy German bread drink latte solution ~~~
The location is good, it is very convenient to go to various attractions, and you can walk or take public transportation. Shopping around is very convenient. Reception front desk and doorman service are very good and very polite. The hotel's decoration style is more ancient, and it doesn't matter if it is different from person to person. It is difficult to comment. What the individual doesn't like is the breakfast mode provided by the hotel. The buffet style on the table is only a small variety of bread, butter, cheese, sliced meat, a little fruit, a little juice and so on. Any omelet or egg, or sausage, or hot vegetables, must be ordered in a variety of language menus provided by a single door. Although the speed of serving after ordering is OK, the taste is average and even disappointing. The taste of the drink is average. The overall feeling of the hotel's breakfast quality is not worth the price it sells. In particular, if you are accustomed to eating a self-service rich breakfast, you may not be able to adapt to this breakfast mode.
The location of the hotel is very good, with a subway/tram station next to it, and convenient transportation.
There are many shopping shops nearby, and it is not far from the Haak Market. It is very convenient to eat, drink and play.
The room is large, there is a hidden induction cooker, and there are kitchen utensils in the cabinet, which is very suitable for friends who want to cook for themselves.
I really like the washing and care products in the room. The soap is black, which is very special.
I am a guest of your's. I am very happy here. I sing highly of your service.
First of all, the hotel is so beautiful. It looks like a garden. I enjoy it.
Then, foods are delicious and some of them are amazing. Most important reason
is that the bed is so big and soft that I don't want to get up every morning.
It's wonderful here. I can't believe it that I must leave. I want to live here
again if I come to this city again.Thank you.Sincerely yours a guest.
We always tend to stay here when in Berlin as the location is perfect for the gay area. Hotel staff are very friendly & accommodating. Room was warm & comfy but some of the furnishings are looking a little outdated now. Cleaner didn’t automatically come every day which was disappointing - no doubt another ridiculous Covid19 rule. The fridges with minibar seem to have been removed from the room which is a little annoying - shall we blame covid19 for that too?! The hotel also expects you to wear face masks which is a bit unnecessary as you can walk round any bar, restaurant, or shopping centre now without the need for a mask. I don’t blame the staff In the hotel for this rule but the company needs to get a grip & realise that most travellers are fully vaccinated now. How else could we have got to Germany in the first place? Having said that, we would stay here again as overall the facilities & location are good.
The twin room of this hotel is equipped with three beds. This situation is rare in China and is more suitable for family and children. The second is that the area that needs improvement is a pot that does not have hot water. But the front desk helped me burn a cup, thank you!
I have seen many hotels in Berlin and this one is by far the cleanest/most hygenic one! Especially now during Corona times, they literally send their cleaning team to sanitize door handles etc. every hour and they have a full no-contact check-in and check-out system that works by a telephone service that is always there for you. The cozy rooms and excellent location at Rosethaler Platz makes the stay just perfect. A secret tip: ask for one of their "signature rooms", created by local Berlin artists (no additional costs charged). Definitely a recommendation for everyone!
Maps.me map is wrong, Google maps are correct. Located on the west side of the main street. It is a little less than 10 minutes on foot from Alexanderplatz. 1 S-Bahn from SXF Airport. Dormitory for 4 people Shower toilet Ensuite. There is a mini locker. There is a locker that can be locked under the bed. Wifi is connected even in the room. The room and the toilet are beautiful. There is also a light outlet and storage at the bedside. If it's hot, fans can borrow a deposit of 20 euros at the front desk. There is a washing machine in the basement. 3 euros for washing dryer 3 euros. Cospa is wonderful in Berlin where the accommodation fee is high.
The hotel is located on the luxury street of Berlin. There are various big-name and traditional German brands, as well as general department stores such as Kadiwei, and also direct stores of Apple and Tesla. Shopping is very good. Go to Charlotten. The Fort Palace is also very close, but the facilities are a bit old.
Ive known Axel Hotels from Barcelona and enjoyed the great atmosphere but this stay was not great. Room was clean enough, small but pleasant, nice features with fancy radio in mirror (didn’t work) and fancy light switches (cool but lit blue all night so not great for people who like dark bedrooms). House keeping didn’t refill shower gel nor shampoo during a 3 day stay and let’s say Covid measures were light hearted… and then the Saturday night 5am party is great for everyone on the corridor. Walls are so thin that we woke up and had to listen to the discussion in front of our door whether they should sleep on this floor or somewhere else - which made me wonder whether it was partying staff or anyone with access cards coming back? No one at reception anyway to handle it. Gym looked impressive- weights, cable machine a couple of cardio machines- but had one disinfectant spray bottle of 250ml from Dm, no wipes, no paper to wipe the spray and also not even the request to guests to make sure people disinfect the equipment used. One gym mat which looked like rice paper it was so worn. Restaurant upstairs with Peruvian kitchen looked nice enough, be sure to brush up on your school Spanish though if trying to order. Checked out this morning and while I noted at check in that this was a business trip, I was still asked to pay tourist tax which I declined. Two hours later, just about to board the plane I see a charge for the tax coming through. Fraudulent.
The location of this hotel is good. There are two Chinese restaurants nearby. Go right and turn left. The first owner of the restaurant called Green Restaurant is more enthusiastic. The front one seems to be Cantonese. KADEWE Shopping The mall is about 10 minutes walk away; it needs to be emphasized: the hotel room is small, Wifi can only connect one device at a time, the speed is normal, the room just entered the moldy smell, originally wanted to change the room, the next day tastes slightly Better; convenient transportation, a few hundred meters in the vicinity is U BUS station or 100/200 station; next time it is estimated that this hotel will not live, because of the taste of the room, wifi, and cost. If there is no special requirement for taste and WiFi, this location hotel is worth considering.
The location is excellent, right next to Berlin's Brandenburger Tor, S Bahn is just off the station and the traffic is very convenient. As the originator of the European hotel industry, Adlon is worth living
If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
A great hotel in a central location. The breakfast was great, although the atmosphere was pretty noisy taking into account the huge number of people staying at the hotel. The only disadvantage is that for parking I was not able simply to drive into the parking garage, although it says that no prior reservation is needed, so I suppose I had to call the hotel in advance and tell them I'm coming with a car. So I would advise Ctrip to update this part of the information. Nevertheless, if you want to pay 10€ instead of the 22€ a day for parking in the hotel's parking garage, you can consider the parking area at Gleisdreieck, which is around 5 minutes on foot from the hotel.
The hotel isn’t cheap but then you get what you pay for We had a suite and a double room for the boys this weekend just gone to celebrate my 50th Everything done very well Stylish decor Smells great Staff very friendly Spacious rooms Superbly equipped Great bar with great service, drinks and snacks Breakfast was included in our room rate and was good Honestly didn’t rate the fine dining restaurant as much (different review) Nice pool Ok fitness room Ok spa Helpful concierge Great setting on the southern side of the Tiergarten overlooking the zoo We used the hotel bikes quite a bit as Berlin is pretty spread out! We really enjoyed our stay and would recommend Minor criticism was AC wasn’t up to the job in the large suite
The service staff is very enthusiastic. Very clean. The hotel room is small but already prepared. The soundproofing is too bad, the movements in the hallway are clear and clear, and the walls of other rooms will be vibrated. I was scared at night. The mattress didn't seem to breathe, and it was very hot to sleep on, and didn't sleep well at night. Air conditioning is either too cold or too hot to master. I felt that the price was good before I checked in, but I really didn't rest well.
We spent 3 days at Gorki last week, slightly early Valentine’s trip. We love it as it’s just easy here, spacious apartment, clean, modern, great location and in one of the best cities in world! We cooked one day and ate out the rest of the time. With so many bars and restaurants within walking distance, you are spoilt for choice! Regarding the review below, not sure what that’s about, we’ve never had any issues, hence our third visit and not our last. Also, we just loaded the dishwasher ourself, we didn’t need the room attendant to do it! Love the personal service too, when we booked our visit, Constance messaged me the list of rooms to choose from, from the category we had booked. This was great as each apartment is different, no 2 are exactly the same. We are working our away across the different categories :) We asked for a late check out and were told it was €50, we declined that, but we were able to stay in the room until 1pm. We’ll be back in the summer, see you then!
The hotel close to city center and to railway station lies in a perfect location, offers valet service for parking! the personnel is extremely friendly, helpful and professionally working. I got a quiet room with zircon, which is necessary on hot days in German summer. Breakfast was fine!
This place is clearly a Five Star Plus Hotel, and for a comparably low price!
The hotel is generally better, close to the bustling area of West Berlin, and convenient for shopping. Just pay attention to Ctrip's overseas precision killing is very stimulating. It is basically locked up for various price fluctuations, tax calculation, room reservation, etc. There are many traps for orders to be transferred to third-party suppliers. And the order complaint is more difficult, Ctrip overseas service is poor.
Before I comment the hotel, I would really like to mention the Receptionist Mo!! He was at the check in when I got there, and immediately saw his positive energy and vibe and at the same time professionalism, which is very important as it’s the first impression when you step in the hotel. He also speaks couple of foreign languages such as Russian, English, Italian, German... I am working as a GM of Korcula Hill Resort in Croatia, and I have to say that every hotel should have at least one Mo!!! Very smart and polite guy, and really hope he will be soon upgraded to a higher position in the company as I’m sure he’s capable of managing more complexed stuff, situations and business decisions. Amazing guy!! Also, another young receptionist Ane, I loved talking to her on Spanish and we laughed a lot during my stay. Very cool persona and her English, is just brilliant with nice accent! As A Moxy lover, I have to say that this Hotel, again, was very modern, cool, funky, colors and decoration everywhere, the Vespa at the entrance... Rooms were clean, beds comfortable and the view not bad at all. Water pressure in the shower was perfect! Breakfast was good too. The location is great, only 300m to the S Bahn/U Bahn lines, very good connection with the city and Tegel Airport. I believe the Gym is great as well, it must be a stunning view at the area around the hotel... If you want a 5 star service and you don’t want to pay the fortune for it, book immediately this hotel!
Overall, this hotel is still more suitable for business travel, because the location is closer to the Brandenburg Gate, originally chose this hotel, the hotel is very good, the service attitude is very friendly, especially for children. Free breakfast for the children, and the breakfast is very rich, there is a paid parking lot, and the Bodhi Tree Down Street is only over 100 meters. It is also very convenient to go to the Brandenburg Gate. Overall, the room is also very large, the bed is The king size bed is very convenient, with a child of seven or eight years old without any problems.
We had a family stay in Berlin one week in this hotel. We got a great deal and that's why we chose this hotel. Pros: great staff, super location, very clean, good breakfast, nice lobby with games, free soft drinks minibar, great bar. Good beds. Cons: air conditioning set to minimum at the lobby, not cooling the the room (5th floor), noisy fire station near (we had room with street view where fire trucks). Why not again if we could choose the room.
The Room was smaller than expected so I would have liked a larger space for walking. Overall the beds were comfortable and I got great sleep. Didn’t hear or see our neighbors although we would hear their door open we never heard them. Overall very central and it was easy to get around in that area.
The courtyard view room where I sleep alone is very uncomfortable except that it is dark without the overhead lights. Is everything OK? The trash can in the bathroom is not particularly good, and I hope I can fix the small lamp in my room. The environment is very nice and quiet
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