Property Location A stay at Opera House Hotel places you in the heart of Bronx, convenient to Bronx Museum of the Arts and Yankee Stadium. This hotel is within close proximity of Randall's Island and Schomburg Center for Research in Black Culture. Rooms Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and LED televisions. Cable programming
Property Location With a stay at Sheridan Hotel in Bronx, you'll be close to Bronx Zoo and Yankee Stadium. This hotel is within close proximity of Bronx Museum of the Arts and Fordham University.Rooms Make yourself at home in one of the 65 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.Dining Take advantage of the hotel's 24-hour room service.Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Free self parking is available onsite.You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
The Best Western Plus City Line Hotel is one of the newest hotels in New York, having been renovated in 2021. Boasting a convenient location, the hotel is just 6km from Metro North Railroad - Highbridge Yard and 15km from LaGuardia Airport. Transportation around the city is also convenient, with Brook Avenue Metro Station within walking distance. Keeping busy is easy, with "If Walls Could Talk" Mural, I'm Walkin' Here! and The Bronx Brewery all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site.
The Wingate by Wyndham Bronx/Haven Park was recently opened in 2021, making it a fantastic choice for those staying in New York. The hotel is only 5km from Metro North Railroad - Highbridge Yard and 17km from Teterboro Airport, giving guests a number of convenient transportation options. Being just minutes away from 138th Street – Grand Concourse Metro Station allows guests to explore the city with ease. There's plenty to do nearby, with Spa Boutique 2 Go, Pregones Theater and Schomburg Center for Research in Black Culture all within a short distance. When guests have some time on their hands they can make use of the onsite facilities. This New York hotel offers parking on site.
My nephew fell ill and was hospitalized and on life support for almost two weeks. Some of his friends reserved us a room before we arrived. Although this was not a pleasure trip in any way, the staff and the stay at the Comfort Inn certainly helped make the trip pleasant. The staff was very accomodating, as our travel plans changed daily. Once the staff found out our reason for being in NY, they accomodated our stay as we ourselves made plans as to who was staying, who was going on a daily basis. Rooms were clean, beds comfortable, good complimentary breakfast, and again staff was both accomodating and instrumental in helping us navigate around NY. I wish I knew names. Even though they were all kind and accomodating, there was one morning desk clerk that was mostly responsible for our reservations that went above and beyond. I thought I my nephew was going to be discharged and when I got to the hospital, they had trouble with equipment and couldn't get last test done. He had to stay until Monday. This was the weekend before New Year's and I knew hotels were filling up. I called back and she remember me and assured me that she would hold a room for me until I returned later that evening. With all I was dealing with, that was a major relief. I don't know her name but she is an adorable little chocolate drop with a straight blunt hair style. She is a gem and was a huge blessing to me during my stay. Thank you to all the staff!
The Global Luxury Suites at The Arches is an ideal spot for travelers wanting to discover the city. Visitors to New York will find that the Global Luxury Suites at The Arches is a fantastic accommodation choice. The hotel is only 6km from LaGuardia Airport and 24km from Plauderville Station, giving guests a number of convenient transportation options. The closest major public transportation, 138th Street – Grand Concourse Metro Station, is only 400m away. Guests will find Kelly Temple, Park Avenue and National Jazz Museum in Herlem just a short distance from the hotel. In their spare time, guests can explore the hotel's surroundings. This New York hotel offers parking on site.
Property Location With a stay at Best Western Plus Stadium Inn in Bronx (West Bronx), you'll be minutes from Yankee Stadium and close to Floating Pool. This hotel is within close proximity of New York Presbyterian Hospital and Apollo Theater. Rooms Make yourself at home in one of the air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include coffee/tea makers and irons/ironing boards, and you can also request cribs/infant beds (surcharge). Amenities Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access. Dining For your convenience, a complimentary breakfast is served daily. Business, Other Amenities Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Cabana Hotel Yankee Stadium in Bronx (West Bronx), you'll be within a 5-minute drive of New York Presbyterian Hospital and Yankee Stadium. This hotel is 3.3 mi (5.4 km) from Columbia University and 3.7 mi (6 km) from Bronx Zoo.Free self parking is available onsite.Make yourself at home in one of the 35 air-conditioned guestrooms. Bathrooms with shower/tub combinations are provided. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
I was in NYC for medical reasons. Needed a convenient location since we’d be ride-sharing to and from the medical center daily for 10 days. We stayed in a 2 bed with private bath. Nice sized room. Desk/counter, 1 chair, nightstand, Bench, good sized mini fridge and a coffee maker. Free WiFi. Walk-in shower. Bath: Tile floors. Room: Hardwood floors, no Carpet! Air conditioned and a heater was provided. We had 1 Large sized Twin and 1 Large sized Full/Queen bed. Hotel sits at the corner. There are STEPS, maybe 10 stairs to get to the main door. Coded entry and a Tap feature for your room. After hours check-in/check-out. Outside relaxing area. No Smoking inside the property. We were a block or two away from the city stores and eateries. Maybe a 10 minute ride to Central Park. Each ride was about $7-$10 one-way. The Staff and Housekeeping were very nice. Since we stayed longer, we opted for no housekeeping. It is available, if you like. The room was very neat and clean. We brought along a electric skillet for our meals. The freezer held 3 bags of the frozen bag meals. They also provided black washcloths to prevent staining. I liked that. Storage shelf in the bathroom. Room: Storage shelf with hangers and hooks. There was a Safe to use. I really enjoyed my stay. When I do return to that area, I Will stay there again. Cons: Not ADA accessible Steps-only because I had surgery. TV-though it was mounted, it doesn’t have a swivel. So it just faces the large bed. Overall, I Did enjoy my stay. 100% There was 1 issue, a guest was smoking inside, but it was handled. No other issues. Nice lighting in the room and bathroom, if your wearing makeup or tryin to get a smooth shave.
Located in Bronx (West Bronx), GWB Hotel is within a 10-minute drive of Floating Pool and Central Park. This hotel is 10.1 mi (16.2 km) from Times Square and 10.2 mi (16.4 km) from Broadway.Featured amenities include a 24-hour front desk and an elevator (lift).Stay in one of the guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.
The Alden Hotel is an ideal spot for travelers wanting to discover the city. The Alden Hotel is an ideal choice for travelers who want to take in the sights and sounds of New York. The hotel is conveniently located just 4km from Metro North Railroad - Highbridge Yard and 16km from Teterboro Airport. Transportation around the city is also convenient, with 182nd–183rd Streets Metro Station within walking distance. With Arthur Avenue, Gould Memorial Library and Crotona Park all within a short distance, there is no shortage of things to do in the area. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
No breakfast at the hotel. The hotel is an express hotel next to the airport. The price is too expensive, that is, for the morning shift night flight. The twin beds are all 1.3 m beds. We passed the check in at 2 o'clock in the middle of the night, took the airtrain to the memorial circle, called the hotel front desk, and arrived in 20 minutes. Fortunately, the phone number of Ctrip's note is correct. Since it is a fast hotel, if the conditions are similar, it is recommended to choose the Holiday Inn directly, their car has been waiting there.
This hotel and its facilities were one of the most-talked about topics on our week-long visit. There are some aspects of the hotel which are great - some which you dont encounter in some other hotels. Then there are some aspects which simply let the hotel down. The hotel should just give up on Breakfast.. there is no restaurant, and there are only three dining tables and a low coffee table which means that there is not a lot of room if all guests arrive at the same time for Breakfast. "Continental Breakfast" it is advertised on the hotel website - it is nothing of the kind. Consisting of tea, coffee, cerals, croissant, juice and toast it is very minimalist. In the latter part of the stay there were no Croissant or Juice 'because of covid'. Given the number of shops around it would not have been difficult to have sourced these elsewhere, but the staff decided it was too much trouble. There are a few places for breakfast within a short distance from the hotel, though As with no restaurtant, there is no bar either... but there is one two doors down, and behind the hotel. And there are some really good points to this hotel: There is plenty of hot water for the shower, and the temperature doesn't fluctuate as it does in some other hotels in this part of NYC. There are plenty of towels, the bed is comfortable, and the rooms are soundproofed from other rooms (but not from outside). I would have liked a security eye hole in the door so you can see who is at the door before opening it
Great hotel to stay at when your gets cancelled at La Guardia. The night manager was courteous & all about taking care of us after a long day & not having our luggage. The guy single-handedly & calmly handled a steady stream of people with cancelled flights needing rooms, and always maintained a smile & positive attitude the entire time. Rooms were clean & with plenty of modern conveniences like USB plugs & TVs to broadcast from your phone. Breakfast was good. Airport Shuttle runs every 30 minutes & starts at 0400. If you’re hungry when you get there in the evening best to use Grub-Hub or Uber-Eats to deliver food, not much within safe walking distance.
It's okay to stay alone for one night, the room is not large, the breakfast is not much, and it can barely cope. This hotel is not suitable for a few days; the security is OK
[Advantages]: Very close to the airport, there is a microwave in the room! !! !! !! And a kettle! !! The hotel provides a free bus to take you to the airport, every 4 hours from 4 am to 11:30 am; every hour from 12 noon to 2 pm.
However, there are many black people in this hotel. Among the five or six hotels I have stayed in, there are more black people. The composition of the people in the hotel is about 70% to 75% white Asians and 25% to 30% blacks. I only stayed for one night. It feels safe for me, but it is best not to stay for a long time. no problem
This was my 2nd time staying at this Hampton LGA property. Upon arrival during my 2nd stay and after 4 calls to the hotel for the hotel shuttle, it finally came 35 minutes later to the upper departure level at door 16. I checked in and had to ask for water as the blonde did not give it to me nor did she ask if I wanted one or two keys, I got one. The snack bar/soda case had barely anything in it. You would think a hotel that does not have a restaurant would ensure that snacks/drinks were available to purchase. Sunday morning I awake to take a shower and the water is ice cold. I call the front desk and I'm told I need to wait at least 5 minutes. Okay, 15 minutes later the water is still cold. So, no morning shower. At check-out I informed the lady (didn't get her name, but she's short with dark hair) about the water not turning hot after 15 minutes of running and she offered me points. I asked how many she said 10 thousand. I'm still waiting on the points as I honestly believe she just wanted to brush me off. I also called and left a voicemail for the hotel manager as he seems to be very busy and can't answer or return phone calls. All this to say, I was okay after the shuttle situation, but to have no shower and be offered something only to find out its not true, is so WRONG on SO many levels. I would be wrong if I did a charge back on my stay. Very upset/disappointed in this property. You really need to do better and follow with your word and train your employees better. All to say, still no return call from this property or points.
The first night was terrible, we were in room 805 directly opposite the elevator. As the other reviews say there is a lot of noise generally as there is almost no insulation between rooms but being next to the elevator we heard people coming and going all night with lots of shouting and late night partying. The bed was awful and creaked with the slightest movement. There was a strong smell of **** all night. We ended up getting up at 5am and speaking to the night manager to complain. We were then moved rooms later that day, but the smell of smoke was so bad that we were moved for a 3rd time. We settled in room 1002, the remote control for the TV didn’t work, the bathroom door was almost impossible to slide open and closed, and for another night we had noisy neighbours. The last 2 nights were quieter thankfully. We had decided to stay out the city for once, we didn’t really like the location but that’s our fault rather than the hotels. The manager was helpful and did the best he could. We had another booking their for end of June with some friends and decided to cancel and look elsewhere.
My wife and I stayed three days at the Equinox Hotel in Hudson Yards, an it was a great experience! The hotel is obviously quite new, and it was amazing. The people at the front desk made us feel home right away. We got a room upgrade, and got what I believe is called a Skyline Room. The room was very elegant and spacious. The bed was great, and so was the bed linen. It felt new and crispy. We had enough room to stash away our luggage, and that always makes it feel less of a travel and more of home. We tried out the their SPA. Both of us had the infra red sauna, and my wife tried a drip treatment. She was a little jet lagged, but it all went away after the drip treatment. I went for a swim in the outdoor, but heated lap pool. The pool was long enough to actually get some exercise out of it. We ate at the restaurant, Electric Lemon, and the food was great. The location of the hotel is perfect to check out the new Hudson Yards. We walked the High Line which is located right by the hotel, and which is a great thing to do in NYC. It took us right down to Chelsea Market. The hotel staff looked out for our luggage the day we checked out, so that we could enjoy more of what the area has to offer. All in all a great experience which is recomended.
Check in during the 2020 Chinese New Year. The hotel is located next to the Central Station, about 15 minutes walk from Times Square, and check-in is fast. In addition, each room will have to pay an additional $ 45 destination tax per night (of which 15 per night) The US dollar can be used at hotel convenience stores, and the other 10 US dollars can be used at hotel bar counters. The elevator speed is very, very fast, and generally does not need to wait long. There is 2 pieces of free luggage storage in each room, and the baggage of more than 2 pieces is charged at USD 3 each. Also remind, when checking out, remember to let the front desk print a detailed consumption list to check the specific charges. It is very common for hotels to charge more!
There are not many people who comment on it. The hotel is on 49th Street between 7th and 8th Avenues. The roads in Manhattan are easy to recognize, just right and street. Start on Fifth Avenue and then sixth, seventh, Broadway and eighth. In the middle is the street. The Port Authority's main station (that is, the coach station) is on 42nd Street, Times Square is on 47th Street, and the subway can be a 50th Street station, very close. A lot of food nearby (Ichiran Ramen, Shake Burger, Michelin Steak House). The hotel is not a well-known brand in the chain, it is relatively small and not luxurious, but the price is not cheaper than the surrounding Marriott or the like. Last year, I stayed at Marriott very large. The exterior looks larger and more luxurious than this. After all, his infrastructure is very early. But this good place is closer to Times Square than the quiet Marriott there, rooms have microwaves, coffee machines, free fruit and apples, bananas, potato chips, ice water for 24 hours downstairs. There is coffee and tea on the second floor, and friends can sit there. There are slippers, umbrellas and toiletries in the room. L'Occitane. These are not available in American hotels. Dental appliances are not. I booked an agent's twin room at Ctrip at first, which was 500 yuan cheaper than the official website. There are two types of twin beds on the official website. One is ordinary and the other is a barrier-free room with a handrail. The difference between these two types is 500. The double bed marked on Ctrip did not say that it was an accessible room. I booked Ctrip for a small farmer. The fact that I got the room was a barrier-free room, and that 500 was not bad. And it was very low on the third floor. It was super dark in high-rise New York. I went to the front desk to upgrade the suite. The front desk gave me a good discount and added me 50 dollars a day. Hall, bedroom with double bed, double sofa bed in the hall, both bath and shower, and 3 cloakrooms with bathrobe hangers. Ctrip's hotel booking is really very metaphysical, the price and official website are not bad, the room type is difficult to determine, I have learned lessons before. Anyway, the hotel location is convenient and the facilities can be serviced or not. The price is not bad. People do not look at their choices. There is a parking lot on the side of the hotel, and you can also park on behalf of the guests. On the side is the Ambassador Theater staged by Ryoko Micura of Chicago, which is opposite the Mormon Theater.
The Marlton hotel is a beautiful, old style boutique hotel. The lobby and restaurant are both upscale and yet comfortable . The room was tiny, but had everything we needed. The bathroom was almost as big as the room…lol…The towels and sheets were very high quality, but the bed was too hard for me. We were glad that there was space underneath the bed, as that was the only place for suitcases. The staff was friendly and helpful. Breakfast was either a grab and go yogurt/granola and coffee or a meal in the restaurant. There are three choices for breakfast that are included, but you can order off a menu as well. We loved the location, being close to both the West and East Village. It’s one block from Washington Square park. Lots of restaurants nearby.
Good stay. Would stay again. Pros- * Very very friendly staff. I encountered many of the Front Desk agents and they were all fantastic. They really want to please you. They helped me with dining suggestions, locating a small fan for the room, as well as getting me in early. I feel terrible I do not know their names but all five stars. I want to say Katie/Keli and Vince were who I encountered the most. * good location if you do not want to be in the main tourist area. Near subways, basic shopping, and numerous dining options. Even a small massage parlor across the street which was great. * good size room for NY. Our room on the 11th floor had a very high ceiling which was a nice touch and made the room feel large. * Room was spotless. Cons- * The Front Desk is cashless and cannot make change. Very annoying for all parties especially as I was trying to get change for gratuities. They need some sort of change bank. * The room needed some more light. Very dark. * I requested a taxi to the airport. The taxi they ordered us more than twice the cost of yellow cab. I wish I knew that before he got there as I couldn’t refuse service once he arrived. Not sure if it was a taxi or a car service. Bottom line- Great hotel. Caring FD.
You might see unhappy reviews from previous visitors. I observed this hotel made a big effort to get back to normal from the covid dates, (it sounds like this is used as emergency shelter, like all other area hotels at some point based on the others' review) First, the front entrance and lobby area has modern design interior with professional and friendly attitude staff. member. My room seems like renovated, new floor and clean wallpaper. all modern interior. Comprementaly breakfast is resumed with hot egg/sausages. the breakfast room is run by a dedicated lady who keeps the items stocked throughout the breakfast time. Overall, I do not have any complaint, I would definitely use this place again.
Hotel room is small, fairly clean, but the surrounding environment is not very good, there are many Chinese living and doing business around, the price is still relatively expensive, hotel service is OK, front desk Chinese service, just parking too expensive: 29 dollars / day It is more convenient to go to the city center and walk to the subway station for about 5 minutes.
very good. I did not expect that hotels in the United States could achieve this level. Arrived at the peak of the stay on Friday afternoon, I was told that I had to wait an hour to go to the restaurant next to my lunch. When I asked again, I was upgraded to a suite. It is much better than the St Regis service in Florence, and the breakfast is just fine. The typical American breakfast, which can eat 50%, is very good. Oh. Breakfast is a single point~ Shopping for a meal is recommended to go to the northeast for 3 minutes to Madison Ave, better than Fifth Avenue, too few people.
Celebrating a milestone birthday, we didn't want just another hotel. The Beekman did not disappoint. From the moment we arrived by the welcoming doorman to the front desk, bell man and bar/restaurant staff, our stay was fantastic. If you are looking for a hotel with character and history this is it! Situated in the Fi Di in lower Manhattan, the subway is a 3 min walk away, The Beekman is easily accessible and a 40 min trip by cab from LGA. Plenty of good restaurants and breakfast places in the area as well as Seaport Museum and dock with view of the Brooklyn Bridge. We ate at the hotel restaurant and it was excellent. Rated sleep quality 4 out of 5 cos it's the middle of NYC not a mountain resort!
We stayed here during our trip for five days. This was our first time in New York City and it was exceptional. Since it was the first time visiting, I spent weeks researching hotels looking at neighborhoods, reviews, room types, everything! I’m so happy we decided on The Gotham! From the front desk to the restaurant there were no issues. Everyone was very helpful, attentive, and kind. The pictures are exactly like the rooms. We stayed in the king balcony room on the back side of the building which was really cool and quiet. We also stayed in the queen balcony room because we didn’t do our dates correctly lol and thankfully they had a room open. Looking out on the balcony in the queen room was awesome. We are returning over Christmas and have rebooked the queen balcony room and I can’t wait! This room is noisier but it’s not to the point of not being able to sleep. My husband and I live in the country surrounded by cow fields so if I can sleep with the noise level anyone can!
PROS: Fantastic location adjacent to the Rockefeller Centre and Radio City. 10 min stroll to Times Square, very safe area. The staff are helpful and very pleasant to interact with. Emmanuel was who we interacted with most and he is very friendly and easy to deal with. There is no resort fee which is rare in NYC and the facilities are quite good. There is a fitness room with weights and Peleton bike. There are also amenities such as a washing machine with free detergent is available to use, vending machines, computer and printer, free tea and coffee area and free filtered water and re-usable bottles located on each floor. There is a deposit on check-in but again this is common and no issue. We stayed in a Deluxe room which was quite spacious for a room in New York, the photos do not do justice to the space. We also had a fridge, microwave and coffee machine in the room. The temperature of the room was easy to control via control panel. The television has lots of channels but also you can cast from your phone so you can watch Netflix etc and the wifi signal is strong. We booked through booking.com and got a free taxi from ELife from Newark directly to the door. On our return journey we got a bus from Bryant Park direct to the Airport. This bus stop services all airports and makes transfer easy. CONS: The light switch in the bathroom did flash/spark at times which would need to be fixed. The internet dropped off service twice but if you phone reception they reset it and it does come back immediately. Rooms are not serviced due to COVID restrictions, you can phone and request anything you need but you would miss the automatic replenishment of the coffee supplies, fresh towels and having the bed made etc. When we did request more bathroom supplies they were dropped to the room very quickly so not a big issue. Overall I would highly recommend the hotel for value for money and location and I hope to stay there again.
I read a lot of comments and chose this hotel. I really didn't choose the wrong one. The location is very good, whether it is a long-distance bus or subway, or take the airport bus to the airport, or want to go to the Grand Central Railway Station, very close. . . There is also Times Square. . . At the intersection of 41st Street and Madison Avenue, the door is small, mainly the name on the door is written in a special font, which made us not notice when we first went there. 200 meters away from the New York City Public Library, which is not 200 meters away from Fifth Avenue, it is not necessary. There are three types of rooms in the hotel, which are about 19, 25, and 33 square meters, and 19 is relatively small. I booked 25 for the second night, but the order information sent by Ctrip to the hotel was wrong. The first night I checked in was the 19 room. It was very late to react. The size of the room was wrong. I coordinated with the front desk and Ctrip. Ctrip immediately found the problem and made compensation, and moved to the largest room of 33 the next day. If it is a single person, the room of 19 is enough. For two people, the baggage can't be opened, and it can only be put to the bedside. In addition, in particular, after the store, the hotel charges a fee of 20 US dollars per day. This fee is breakfast, all-day coffee snacks, afternoon tea, which is very worthwhile. Especially afternoon tea, with cheese, fruit, a variety of small snacks, red and white wine and champagne. . . . In addition, this location is on 41st Street, when the 99th Street in Central Park in New York is basically a full 2km. I ran in the morning and ran another 10km in Central Park. I am very happy. Central Park is a must-see for everyone who loves sports. Running, cycling, and dog-walking are all very good. . .
I guess booking.com should be realistic in giving details especially room details because the photo being published on their site is totally different in real life. I booked pod51 because when I saw the photo there was a whole body mirror in the room and there was also a little sofa. We were so shocked when we arrived in our room because the room was so tiny. It seems like the bed is good only for one person and my husband is tall and big. We have 4 luggages and it’s even more difficult to display our stuff. At least you should provide a whole body mirror for your guests because I presumed all guests are tourists people. It is so difficult when we can’t even check ourselves in the mirror. And also, booking.com should be real in publishing photos. It was so misleading. Over all we’re not happy! And I cannot recommend this to all of my friends!
I had high expectations, this hotel came highly recommended and so I took the chance with a week's stay. The good: The staff is all very nice and welcoming, everyone was kind and friendly. I got a room upgrade (Queen) and was able to check in early (11am), which was really nice and helpful. The room is spacious and the bed is large with plenty of comfortable pillows, I was able to get a good night's sleep. The view was exceptional from my room, not sure all rooms are the same though. Location is great, very close to the river on one side and Chelsea market on the other. Plenty of food options close by. Speaking of food, the burgers from room service are excellent, though the fries are a bit too salty, but overall food quality was great. The bad: The safe malfunctioned, took 3 calls to the front desk and an hour to get someone to come fix it (30 seconds for the actual fix). The manager told me it's another department so there was nothing she could do about it (what??). The water faucet was dripping constantly, one drop every second like clockwork, the whole week. No way to shut it off. That was not fixed by the time I left even though I complained about it. One of the evenings I came back to the room to take a shower before going out to see a show. All ready to go, I turned on the water, only to find out there was no water coming out of the shower. I was later told there was a problem on the floor above and the water was shut off, yet there was water in all other faucets except for the shower. And how about telling your guests about it so they don't get surprised? After speaking to the manager I was offered a 100$ credit for food and beverages as compensation. She forgot to update it in the system, but on checkout I asked for it and somehow that was approved.
The location is perfect. The price is acceptable. The only downside is waiting time for elevators during busy hours. Ridiculous at times. Also, asked for a “black car” to airport but got a mini van. No big deal, juat not what was agreed to.
All in all a great hotel with great location at an acceptable price for NYC and location.
There are not many traditional Chinese hotels in the empire. They are not many Chinese, hidden in the downtown, but they are prosperous when entering, quiet, comfortable bedding, rich breakfast, especially convenient transportation. Just around the corner, Broadway Theatre is waiting around, Times Square is brightly lit, and the World Fashion Center is in full swing. Because it suits my preference to stay for three consecutive days, it is highly recommended that people of the same taste stay.
This hotel has advantages and disadvantages. The disadvantage is that the room is too small, the bathroom is very simple (like a small hotel), the cup is a disposable cup, the first time I saw it. There isn't even a towel rack. Is it so cool? Fortunately, the shower was very comfortable and the water temperature was very good. The air conditioner in the room is very noisy. If you turn on the air conditioner, it is like being on the construction site. One day in the morning, the machine roared out of the window. Another day, the pump room was broken, and the water was stopped early in the morning, and there was no way to wash it. The advantage is that the nearby neighborhood is relatively wide and there is no crowding in the lower city of Midtown. There is a bar downstairs in the hotel. There is a variety of West Point coffee in the morning and a bar in the evening. A holiday tax is paid at check-in, a coupon for the bar is given, and one free drink per person. In addition, there is also a restaurant on the corner of the ground floor. It is convenient to dine in the morning and evening. If you go to the 79th Street subway station, there are also breakfast shops on the road, hamburgers, muffins, etc., which are delicious and have a large amount of weight. Opposite the hotel is the CVS supermarket chain, 24 hours, you can also buy sandwiches and the like. Health products, food and daily necessities are very complete. I also bought a stamp at CVS and mailed the postcard to the front desk of the hotel. A total of seven nights, familiar with the adaptation, gradually increased satisfaction, check-in and check-out are fast and efficient. Check-out time is 11 o'clock and the luggage is free. Last compliment, when leaving the hotel to the airport, the staff recommended that the hotel have a car, 75 dollars, is a 7-seat, very comfortable, about 50 minutes to the airport. The hotel is very close to the 79th Street subway, less than 5 minutes. You can go to Uptown to Columbia University and head to Downtown for other subway lines to many of the attractions in the Lower Midtown. It takes 20-30 minutes to walk through the Central Park from the hotel to the Metropolis, because it is easy to get lost, look at Google Maps at any time, and get tired! On the last day, I went to Guggenheim and didn't want to walk anymore. I took a taxi directly through Central Park and arrived at Guggenheim in 10 minutes. There are roadways in Central Park that can be crossed. Figure 4-5 is the breakfast at the downstairs corner restaurant. Figure 6 is the breakfast shop on the subway station road. Figure 7 is the breakfast on the ground floor of the hotel. It is delicious. The rest of the picture is the 79th Street subway station, near the hotel street view, Central Park.
I have visited NYC once before and stayed in a very busy commercial mid-town Manhattan hotel with no character. This time I wanted to stay in a less busy location in a hotel where the staff welcomed you with a smile. We were not disappointed. We were very pleased with choosing the Beacon. Our room on the 25th floor had all the facilities we needed and as it was a corner suite we had a view of both central park and of the cityscape to the south. The view was quite mesmerising (room 2512 for information). The hotel staff were very friendly as were the other guests we spoke to. The Viand cafe next door served excellent breakfasts and the fairway supermarket across the road was handy for anything we needed for the kitchenette. The Owl’s Tail cocktail bar around the corner made an excellent Manhattan cocktail and the Red Farm asian restaurant a block’s walk up cooked some delicious asian cuisine and also had cold beer on tap. The nearest subway was in sight of the hotel on 72nd street. We would definitely stay here again if we came back to New York.
Overall, the hotel was very nicely decorated and the beds were very comfortable, with hot running water and blackout blinds. What we strongly disliked was that our room was located directly opposite the 4 elevators A-D and there has been no efforts to soundproof the rooms. This meant we could hear every person coming up and down the elevators throughout the day and night. Secondly, the air conditioning came on during the night and was so loud it woke up both up several times, despite us turning it off. Thirdly, the elevators really need to have a better schedule. 8 elevators and we were often left waiting 10+ minutes for one to arrive, and often stopping at several floors on the way down even when the elevator was full with people. I can't believe that the most efficient method of elevator scheduling is used here. I note that this hotel is a 4 star, and that is why the above negatives are written. Had the hotel been given a 3 star rating I would have genuinely accepted the above negatives of our stay. However, I strongly expected more from a 4 star hotel. We would come back but would recommend they soundproof the rooms near the elevators as well as arranging their elevators more efficiently.
Pros: *affordable & good value *great location *clean *mini-fridge in room Cons/Areas for improvement: *room décoré is dated and in need of a renovation to make it more modern *little to no ventilation in bathroom *very weak/low power hairdryer in 1204 *front desk employees won’t accept outgoing mail, not even postcards…really? At any hotel I’ve ever stayed it is common to give outgoing mail to the front desk. *no area for luggage storage, another common feature hotels offer…because of no luggage storage, I had to drag my luggage around Manhattan for 5 hours as I went sight-seeing before my evening flight. However, Juniors Restaurant near Times Square offers luggage storage for patrons. In closing, I’d gladly stay at this hotel again given the pros. However, there are areas hotel management should consider improving.
First of all, Ctrip information is inaccurate. All the guests of the hotel provide free breakfast. The Ctrip room type is written without breakfast. I have encountered similar problems several times, Ctrip should pay attention to it.
The front desk of the hotel will also increase taxes and service charges. Nearly $ 30 a night, which is quite expensive.
The hotel is in a good location, within walking distance of Times Square, Fifth Avenue and several subway lines. And there are many popular restaurants nearby, which is a good choice for tourists. In Manhattan, where the land is so rich, the rooms are not small.
The disadvantage is that it is too old, the facilities are very aging, and the hotel is poorly soundproofed. In addition, hygiene is also very scribbled. The free breakfast at the hotel is bread slices, muffins, fruits, yogurt and oatmeal. It is very simple. The only hot food is toast the bread slices. The Chinese stomach still can't eat ...
Newsflash: Welcome to the Grand Renovation of the W’s Flagship in NYC ….for 2023 They have closed down both restaurants, Irvington (my favorite breakfast place in the city) and The Living Room, with a discreet plea to “pardon our appearance.” Oh, and no room service. None. You can't even get a cup of coffee, or make one in your room. Wait, there IS a selection of Pringles at your mini-bar if you need stimulants. (Seriously who is eating Pringles in 2022?? like sawdust tossed with MSG. ) And uhm - almost no elevator. They are down to one elevator for the next six weeks. With over a dozen floors to service, you can expect to wait 10 minutes to get on the elevator, and when you do, there are several other people on it with you. That's not even legal under NYC Covid guidelines. But it's fine for the W. I'm a generally satisfied gold (or platinum?) member, and I booked twelve nights here in January, over the phone with a Bonvoy agent; might have been nice if that agent mentioned that there would be not a scrap of food available on the premises during my marathon stay…or that getting up to my room would be like the rollercoaster line-up at a busy amusement park. I would not have booked if I’d been informed in advance. What's even more irritating is that if you do order food, from Doordash or the like, you need to hoof it down to the lobby to deal with it when it arrives. The W Union square, a ‘Category 7’ hotel, is not ‘set up to manage it’, or to arrange it's delivery up to your room. They are too busy renovating. And did I mention the lobby is always freezing b/c the door just opens and closes all day to the January cold for all the renovations? Sometimes employees at the front desk are wearing winter jackets? So by the time you get down there with the elevator delay - the food is cold. I mean, isn’t hospitality about making the guests feel at home, rather than like there’s been a power outage? Maybe it's a Covid thing. Hard to hold much against anyone these days with all that uncertainty. There is always a bright side to any hotel stay. I do give a shout out to the staff here at the W Union Sq., all who seem smart & super nice and really helpful and apologetic. They are the reason to stay here, (and corporate should thank them by better considering their well-being!) ) Also, the beds are really comfortable, the location is perfect, the view is dynamite, and the place is VERY clean. I suppose all those things are equally important...just less so when you're uncaffeinated at 8am, or starving at 8pm, or get Covid from a crowded lift ride up to your room. And as the last reviewer states, they have the audacity to charge a random $30 'destination fee'? We should be charging the W a "deception fee!" It may appear I have too much time on my hands writing such a long review, and I do realize there are bigger problems in the world than room service, but the W Union Sq. is renovating and asking you to foot the bill, and I thought
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