1.18km from West Park CafeWe just couldn't gel with this hotel. I believe there are some great exterior views but one third of the hotel looks down on the motorway, If you are in the unlucky one third it is a tease, you go to breakfast, look out of the window there and realise you got the booby prize view. Now, the law of averages say this will happen occasionally but other redeming factors often make up or even alieviate. Not here as it just seems a sterile place with never rude but slightly awkward staff, the type that make you feel the place would run better without guests. The breakfast are cosy and good food, both Japanese and international. Very detailed selection. The teppanyaki restauarant simply isnt that - you dont see the cooking, just shown to a table / booth to which you are served - aviod. You can get a Mt. Fuji view from the top floor viewing area, but again what a sterile place. nothing on the walls, bench seating, two vending machines, think classroom. What a lost opportunity when you could have a small coffee area or evening bar. How this hotel is rated so high remains a mystery to me. How the room rate can be so high is just dowright confusing.