0.9km from Dolce Zena PasticceriaHad an awful experience in this hotel due to the manager's behaviour - the room we booked (a double room with a private ensuite) was not the room we were given (not very nice twin room, shower at the foot of the bed, no private toilet - this room is not even advertised on the travel company's website). I spoke to the manager, who started shoving his phone in my face claiming it was the travel company's fault not his, even though I showed him proof of my exact booking. He was rude, unprofessional and kept insisting that I had to agree with him (I repeatedly told him I did not). I then phoned the travel company to complain, they phoned him to sort the issue out but they got nowhere with him as he kept giving them the wrong reference number apparently. They said he would move a queen bed into the room in the morning but this didn't change the fact that we were in a room which was not very nice with no private toilet (which is what we had paid for) - I was so tired and upset by this point that I let it go. Then, overnight I received 4 separate messages from the hotel manager through the travel company - all claiming that I was lying about the room and that I could go and stay in another hotel if I didn't like his. I was shocked by this. The tone of these messages was not pleasant, even more so because we were staying in his hotel and he was clearly a nasty, dishonest individual - we felt very unsettled by his behaviour. I phoned the travel company again to inform them and to forward the messages to them. They phoned the manager again. I was then told by the travel company that they would try to find us another hotel. While waiting for this to happen, I received an email from the travel company stating that the hotel had just told them that they had overbooked and that they no longer had room for us(!) - it was really absurd. The travel company thankfully quickly relocated us to a lovely hotel at no extra cost. Please avoid this hotel - don't put yourself through what we went through. The manager's behaviour was shocking and from other reviews I have read on the travel company's website, this is not the first time he has behaved like this.