Hotels Near Dos Puertas In Mexico City
0.42km from Dos PuertasGreat stay
Very Good10 Reviews
0.91km from Dos PuertasI arrived at 11.45 pm from Chicago and was really too cheap to pay 200 us for a check in at 1 am so I took this one. I caught the last metro tp Misterios Station and there I walked like 8 Minutes to the hotel. Only like 4 stops from the Airport, no need to change the line. Perfect. For the value 5 stars, but don’t think it is a five star hotel. If you don’t know Mexico better get a cab, should be aroun 5 us. The hotel was quiet, the room huge and the mattress firm. Unbeatable at that price. I actually cancelled a 4 star hotel for next week just to stay another 4 days. Nothing to complain . Clean and even the wifi was fast. Don’t expect the St.Regis at this price, but it does the job,is clean and people are fruendly. Btw, when you walk to the next parallel bus there is a skybus station fir 7 pesos that gets you directly into the centre and even to Chapultepec Park and Castle (walk). The bus station is Mercado Beethoven. There is no AIrcondition and no refrigerator in the hotel, so it might get hot in summer. Now in winter it was perfect. Have fun, no need to spend 200 us a night in Mexico. I do that in Tokyo ,but Mexico is so much more economic...
1.09km from Dos PuertasGood breakfast, not many varieties, but delicious and fresh, the room is very clean
1.4km from Dos PuertasHotel Universal is located 1 km from the Plaza de las Tres Culturas Archaeological Site and 10 minutes’ drive from the Basílica de Guadalupe Church. It features free Wi-Fi in public areas and free parking.The rooms offer basic décor, flat-screen cable TV, telephone and carpeted floor. The bathrooms are private.Guests at Hotel Universal will find a variety of food places within 1 km and a restaurant is located just in front the hotel.The property is 15 minutes’ drive from the Mexico City Zócalo Square and 4 km from the Garibaldi Square, famous for its mariachi performers.The Benito Juárez International Airport is a 20-minute drive away.
2.3km from Dos PuertasOne Cuidad Mexico de la raza its very conveniently located close to the airport for the scale of a such megapolis like CDMX .All the staff was cordial,polite and nice ,the room that we stayed was all the time maintained clean and fresh and even though the place isn’t anything special I highly recommend it solely for couple reasons-provides you with all you need while being all day getting to know the best places to visit and second off and more important they work with a tour/transportation company called “One Million Tours”-legit the best thing that happened to us .Not only that Hugo and his team alleviate the stress of being constantly ordering uber and taxi,because they were partial to us exclusively,but as well Hugo went above and beyond and was excellent assembling our schedule around what we wanted to do and see,so we didn’t waste even a second!!!Honestly haven’t seen such a awesome service for very,very long time-Kudos and keep up the good work! P.s.Still wondering what we would do without them...maybe we will be still stuck in traffic ...just for reference for short two days we were able to see ,The museum of Frida Khalo,Xocikmilko,la Basilica de la Virgen de Guadalupe,Coyoacan and its fabulous church ,las piramides de Teotihuacan,Paseo de la Reforma and we ate in various great places!!!
2.92km from Dos PuertasMy stay at the MX Lagunilla hotel was very pleasant, upon arrival the check-in was very efficient and they gave us a better room than the one I had reserved, the service was very attentive and the staff is friendly, the facilities were impeccable, they looked very clean and frequent maintenance, but nevertheless we went on hot days to Mexico City and the rooms did not have a fan or air conditioning (we asked and no account with this service) also the water could not be regulated (or it was very hot or it was very cold) the internet is bad.
Finally, I would like to point out that the street in front is being fixed, so there is no vehicular passage but a few meters away there is a group of bad-looking people in a canvas house on the sidewalk who smoked marijuana and gave a bad feeling .
Despite this, if we analyze quality-price, the hotel offers a lot in exchange for little, many thanks to the staff and much success.
I would stay at MX hotels again but in another location
Very Good5 Reviews
2.99km from Dos PuertasWe had the best time. The place is amazing, so many beautiful details. "My Place Santo Domingo" is the representation of Mexico; color, originality, quality, nice people, amazing service, detail, and so on. I would recommend this place 100% if you want to experience the city and culture in every possible way. Thank you!
3km from Dos PuertasThe study abroad life in Mexico is coming to an end in the epidemic. I spent my warm last night here. I booked a simple single room. The room is not big but very clean. The heartwarming thing is the service of the hotel, downstairs. There is a free coffee machine and hot water. The front desk and service staff are very friendly and warm. The service staff can communicate in English, so guests who do not speak Spanish can rest assured. There is also a lovely lady at the front desk who can speak simple In Chinese, the hotel check-in was done very quickly, and the front desk also prepared the check-in form of the passengers in advance. Although Ctrip wrote three o’clock to check in, but I arrived at less than two o’clock and checked in smoothly. The room has a big bed. When I arrive, I can sleep four or five people. Hahaha. In short, I am very satisfied with the stay. The hotel should be located in the center of the city, but it is still safe. Downstairs is a small square. There is continuous patrol by gun police. There is also an ooxx not far away. It’s a small convenience store, and the ubereats is also full of takeaways. It takes about 20 minutes to reach the airport and the taxi fare is less than 100 pesos. It is recommended! Oh, by the way, the hotel does not have toothbrushes and slippers. It is recommended to prepare by yourself. In addition, the hotel does not get too much rain. If you take a bath earlier, otherwise the hot water may not be hot enough! Okay, I'm over. As an international student who has been in Mexico for a year, I am deeply in love with this eager and simple land. I hope everyone can have a pleasant journey here!
3.16km from Dos PuertasGood and good
3.22km from Dos PuertasIt's not a top hotel but it's not bad either. Staff are friendly and helpful. Food is good. Prices are low and it's not far from downtown where most tourists go (twenty minutes to ancient maya site on foot) but it's not a very good neighborhood. It's safe to walk in that neighborhood in daylight but be careful at nights.
3.28km from Dos PuertasThe Amigo Hostel is in a very good location. It is within walking distance of most of the city's attractions. It is also very convenient for buses to the airport and suburbs. It is a good choice for free travellers. Especially worthy of recommendation: the front desk service of the store is very warm and thoughtful, questionable, very patient; the room rate also includes breakfast and dinner, although not very rich, but in terms of housing prices, it is very satisfactory.
3.28km from Dos PuertasThis is a charming, stylish, comfortable boutique hotel in the historic center of Mexico City. Easy walks to: Palacio del Bellas Artes, Plaza Mayor, Templo Mayor. Also, Allende and Bellas Artes Metro Stations. Jorge - the manger - and his staff are wonderful. Here’s an essential tip: The breakfast, which is included, is excellent and ample: Sliced fruit, juice (orange or grapefruit), toast (with butter, honey, or dulce de leche), a pastry, coffee, eggs (sunny side or scrambled), and ham or bacon. Additionally, it is served on the sunny terrace with a lovely view of the square next store. It is also served by a friendly and efficient staff. This place is a gem.
Hotels Near Dos Puertas In Mexico City Review
Located in downtown Mexico City, overlooking Nezahualcoyotl Street, just one block away from the Isabel La Catolica Subway Station, 8 minutes from the Zocalo and 15 from the Alameda Central. Very clean and well kept hotel. Front desk staff are nice, attentive and watch who comes and goes. Felt safe. The immediate area around the hotel can look/feel a little sketchy at night, however the hotel is in a safe area. We stuck to walking down Isabel La Catolica street at night and never felt in danger. There's a huge police presence in the Centro of Mexico City and on Isabel Catolica to help ease your fears (if you have any). An Oxxo convenience store is right at the corner, as is several places to eat, including one of our favorite breakfast spots; Donde Isabel & the empanada/pastry shop (Pastes Y Empanadas Cacharelo). The Zócalo and several metro train stops are all within walking distance as well. Wifi signal is good and strong in the rooms. Room has lots of AC plugs & even USB ports for your cellphone. Very soft and comfortable beds. Great hot shower and clean bathroom. All for $24 a night! Great value and highly recommend. We had room 119. They also have complimentary luggage storage.
Cute and conveniently located. The room and bathroom were small but clean. We arrived in CDMX a little later than planned, but checking in at midnight wasn't a problem. If you are looking for a big chain hotel with a workout room and room service, this isn't it. If you are looking for a moderately priced room in a safe and cool neighborhood within walking distance to a bunch of great restaurants, this is the one.
Location is amazing! Old catholic cathedral just in front of it, 2 min to Maya museum, 1-2 min to stores, 30 sec to tour bus stop, 10 min to bar streets. Not bad breakfast, like a bonus - nice bar on rooftop. Friendly and helpful stuff. A room is not so clean, no outside windows, you can feel a lack of air a little, but there is a fan in a room. Hot water, locker. What else do you need for such price)) oh, there is a public kitchen, public coffee maker and fridge are available.
My husband and I had a great stay at Mumedi Hotel! Would definitely recommend it to others, as always, comes with some pros and cons, but the place can't be beat. Pros: - Amazing staff. Once you're there, you can send them messages through What's App. Room service, wake up call, coffee, tips on where to get an uber, just shoot them a message and they respond within a couple minutes. -Beautifully Designed. All the furniture and fixtures fit perfectly. Loved little touches, like how the shampoo and soap were in built in dispensers as opposed to wasteful tiny bottles. -Location. You cannot beat the location. Hands down. Right in the centro historico. Easy to get to and from the airport, taco tours, and other neighborhoods. The street it's located on is great because it's pedestrian only. - Soundproof windows. We were there on a saturday night and there was tons of noise in the square. Our room was right on the street and with the windows shut we barely heard anything. We are also from Chicago so a little noise is normal background noise to us. - Filtered water dispenser in room. Cold and hot water. Amazing. Cons: - Our room was pretty dark. We were in King suite and because the ceilings were so high (which I loved) the light didn't really hit the room enough. For example, we put our clothes in the armoire, but it didn't have enough light inside so you couldn't see what you brought to wear. - Pillows were the kind that are super thin/no support. If you're used to a medium or firm pillow then ask for extra, which they accommodated! :) -Complimentary breakfast was included with our rate, but the breakfast wasn't available till 8am. 2 out of the 3 days we had to leave before 8. Wish the hotel could have had breakfast, like just fruit and pastries or something available at 7am for those who had things to do early in the day. Great boutique hotel with a bed and breakfast feel. Would recommend this play to anyone wanting to stay in centro historico!
Superó mis expectativas,servicio excelente de limpieza,trato personal humano de cinco estrellas !Me sentí como en casa! El desayuno y limpieza no los esperaba,es lo que hace la diferencia en este hotel,lo agradezco. Seguridad excelente tanto dentro como en el perímetro de afuera, transporte inmediato. Mención especial para la jefa de recepción,la señorita Rocío,sin duda un trato cinco estrellas. Sin dudarlo,mi próximo viaje a esta ciudad elegiré este mismo hotel.
Not bad, the room is clean and tidy
Nice location, and for car people there is a Mclaren dealership literally next door! The problem is that I dont stay at hotels to look at cool cars. My family was there for a family wedding. My son and GF flew in from Northern California and my wife, my younger son and I flew in from Colorado. The room for my older son was really small and as basic as you can get. For us the issues were: Booking a King size bed suite with a fold out couch for our younger son and receiving a Double, not even a queen and a couch that was so small and so uncomfortable that it was not usable. I am talking about a mattress that was basically a piece of thin cloth over really hard and uncomfortable springs. i would not ask my dog to sleep on that. Then no Blankets or pillows in the room or basic amenities like water in bottles? Nothing. When we called to ask for these things it was as if we were asking for the moon? We ended up getting a minor discount but I won't stay there again.
I’ve been staying for 2 weeks in Mathias Viadora Boutique Apartments and it was from the beginning the very best stay I’ve ever had in an apartment hotel!! The location is excellent, very quiet in front of a little park and at the same time right in the center of the city, very close to Angel de la Independencia and Reforma with all the shops and offices (5 minutes walking down a little, quiet road). You can also find many nice restaurants, cafes and bars around Rio Lerma within 5 minutes or less of walking. Some coffee bars and a super market are just around the corner. You will reach the historic center Zocalo and the posh area Polanco within 10 minutes driving by Taxi or Uber which won’t cost you more than 3-5 USD. And you can leave your car in the garage if the premises. The apartment itself is very nice and spacious and offers you from coffee machine, electric dish washer, plates, cups and glasses and a washing machine really everything you need during your stay! You will find super cozy, big and stylish rooms with 2 separate bedrooms (with very comfortable beds and each with huge wardrobes), 2 separate bathrooms, and a huge living room with the kitchen included. All apartments (apart of apartment #1) have a long terrace surrounding the apartment and huge window doors which makes the apartment very bright and light. What really makes the difference is the decoration of the apartment and the outstanding and very kind service of the staff! The furniture, the pictures on the wall, the washing facilities with marble stone - everything is top notch!!! And the guys at the front desk really went above and beyond to make our stay as comfortable as possible!!! I truly can recommend Mathias Viadora Boutique Apartment to everyone who is planning to spend some time in Mexico City!! I’ve been in a couple of 5-star hotels in Mexico City (Hyatt, Marriott, Marquis Reforma) as well and I’m very glad I discovered Mathias Viadora Boutique Apartment which has much more to offer!!! Especially when you’re looking for something individual with much space, luxury and an outstanding service - this is for you!
My partner and I had high expectations for our second trip to Ignacia (IGH) and we were somehow still blown away. Our return felt like visiting dear friends who we hadn't seen in too long. Right off the bat we were back at home. First, the team is as strong as ever. Owner, Gina, assembled a great group at the start and we were delighted to see so many familiar faces; Magda, Leo, Rosa and Ine are all integral pieces of the IGH puzzle. The new addition, Romi, is a perfect fit. She had great recommendations and nailed our taste and demeanor right off the bat. It's so wonderful to be able to bounce ideas off the team and get reliable info and, in most cases, improved options or positive confirmations. Our fave moments still revolved around the amazing breakfasts. Not only was I able to chill in the kitchen and watch the magic happen, but we had special requests like eggs & salsa and anything with the verde salsa and of course Leo and Rosa brought the flavor. Yummo! Room comparison: last time we were in the yellow room and I would have booked the same but it was taken, so this time we were in the black room. It was great to have the extra space all around. Bed was massive, double shower (yes!), massive closet space (whew!), and a lovely sitting/foyer area. My partner and I are torn already when debating our next visit. Personally I feel like the yellow room offers a bit more privacy and quiet, and as a New Yorker I don't notice the smaller size. My sweetheart is sold on the black room's size, overall lux feel and location in the main house. These are good problems to have though and I think any room at IGH is still the best room in CDMX. Bottom line: we'll be heading back to IGH for as long as they'll have us, it really our home away from home.
Highly recommended. This small hotel complex is right off the main center- you can easily walk to any part of the historic center. It's also near other cool neighborhoods, Roma Condesa, and the airport. The 24-hour reception adds a sense of security. The roof deck is really pretty! One note, the receptionists didn't speak a lot of English. There was some confusion about which room was ours and if I hadn't spoken Spanish, it may have been frustrating. I would recommend writing down your room number to show when you check in to hopefully avoid confusion.
This is a really nice hotel, with a very comfortable bed and hot shower (my top two desires in a hotel room!). The room is "smart," with the TV remote turning on lights and opening/closing blinds. The front desk staff are helpful (though they speak little English - no reason they should, of course, but good for non-Spanish-speaking guests to know). The food in the restaurant is tasty and the fitness center is well-appointed (and open during the pandemic!). Not much within immediate walking distance, but Uber cars are ubiquitous and cheap. The location is very close to the airport - in fact, every few minutes, I could see a plane descending just outside my windon, with landing gear already deployed. However, remarkably, there was no noise to speak of. If I could make one request of the hotel, it would be to put a coffee maker in the room. For early risers, it is less than ideal to have to get dressed and stumble down to the restaurant (though, to their credit, even when I did that at 5 am, they quickly gave me a cup of coffee - at no charge, at that!)
The location of the hotel is very good. It is very close to the airport and can be reached directly on foot. The environment is good and the service attitude is very good. The overall implementation can also be worth staying in the transit family.
A unas cuadras de Masaryk y del museo Soumaya. Es una residencia adaptada a Hotel, pero con muy buenas instalaciones y muy buena atención. Excelente calidad/precio. La habitación muy amplia y contaba con una pequeña terraza. Excelente opción si vas a la zona de Polanco.
If you come to Mexico City with sightseeing in mind, consider this hotel. It’s incredibly central, in a safe neighborhood and will provide an wonderful jumping off point for your adventures. This is an older property but it’s clean, safe and functional. Not fancy but if you’re in CDMX you probably won’t be spending a ton of time in your room anyway. They can arrange tours at the front desk, I found the prices they offered me to be somewhat cheaper than booking online through tour websites (trip to the pyramid was offered at 500 mxn, far far cheaper than online prices). Juan at the front desk was kind and friendly and went above and beyond to make sure I had an amazing stay. I’ll definitely book at this hotel for future visits.
The most important thing for people staying here this is a hotel inside a hospital what it means it is designed on purpose for people who is visiting or for people that need to be close, if you see things that way it’s a perfect hotel to be with the ones you love, downstairs they have varios restaurants like “Frutos Prohibidos” “Starbucks” and “wings” Very clean, affordable prices/location/value Recommended 😊 (Médica Sur is de Hospital and is one of the best)
This hotel is a block and a half from the Alameda Park and the Palacio Bellas Artes ideally positioned between the Historic Center and La Reforma. From here you can easily walk to the Zocalo and the Cathedral through historic and picturesque areas. Excellent value since the Hilton La Reforma, just around the corner will cost you 5 times more (yes, I realize it is not the Hilton). Staff was friendly, room was clean and well serviced. I read reviews that it was noisy, but I requested a quiet room and had a room on the top floor (5th) away from the street. It was very quiet and peaceful. Breakfast was not included in the price (at these rates, hard to complain) but for about $9, you can eat your heart out at the buffet. The reason I highly recommend this is that it is one of the most complete buffets I have encountered and includes a choice of juices (I loved the mango and the peach), a variety of Mexican dishes (chilaquiles, a main dish of meat, sopes, huaraches, black beans, omelets, and oddly, hot dogs), cereals, fresh sliced fruits (papayas, watermelon, pineapple, cantaloupe), cold cuts, cheese, bread/toast, and more. I was able to eat my main meal of the day and be totally satisfied. Staff at the hotel was very friendly (I speak Spanish, so I can't tell you if English speakers will have the same experience). I highly recommend first timers to CDMX seek out the Turibus (open top city tours) which has a main stop just at the top of the street at the Park. They have a package deal that gives you an all-day tour of the Teotihuacan Pyramids and they a two day pass on the City tours for less than $60. Both were outstanding.
I booked this hotel because it was a recommendation from a friend, it looked attractive and it is the boutique type. The same price as staying at luxury hotels such as the W hotel. I decided to give it a try. Cons: 1) I first stayed in room number 4 but it doesn’t have space for a table so they kindly moved me to room number 2. One of its windows is shut and has solid white glasses as it seems to have a employee’s kitchen/space behind it, which generates noises. The room is big and without natural light, it turns to be way too dark. I would recommend the hotel to put this employee’s space somewhere else and have this window functioning as a proper window, with proper external light and maybe plants outside to make it cozier. 2) The reception desk is in the hall of the house. So rooms close to the reception (like mine) will suffer with the noises from the reception. Why not move the reception to a place as the entrance after the gate, for example? Maybe shutting that part with glass or any other allowed material, and making a room for the reception would be the best solution I think. It is wrong to make the guests hear all the conversations that go on at the reception. So the hall could maybe be a place with chairs, books, etc and be a proper hall/ entrance-living room. 3) Breakfast is just ok, despite the fact it goes until 12pm. It is not appealing for the high standards the hotel claims to have. For the price paid and for the advertising they make about it, I really expected better options for breakfast. 4) If you stay in the rooms downstairs, you will surely hear people walking upstairs. 5) Not having a library, or an office, somewhere we can read, study, etc. is a downside for me. 6) The hotel does not have room service. I hoped to have a snack or dinner at the hotel. It does not offer that. 7) The blond lady at the reception didn’t know how to manage my situation when I presented myself frustrated for not having a clear information about when the energy would come back in the first day as I wouldn’t stay in a room paying that price with no air conditioning. I believe she could have made some sort of time agreement with me but all she could do was to say it was not her fault. Guests expect solutions, not to feel pity for the situation. I can surely say that her attitude was not the best example of what is taught in hospitality’s best practices. 8) Some staff person won’t stop walking around the house wearing heels, making noises since early morning until late night. Pros: 9) The reception guy Angel (or maybe Anrel) was the nicest guy. Polite, willing to help, professional. 10) The bathroom is tidy and nice, with good shower. Good appliances. 11) Beds are super comfortable. 12) The location of the hotel is great. 13) The lady chef during breakfast is helpful and super friendly. Try the omelette with the typical mexican sauce (it is an orange one).
The hotel itself is really clean. But the size of the rooms are somewhat small. Not very impressed with their service. The lady in the receptionist are was not very responsive. I had to have her make me a new hotel card key like 5 times. They were having issues with their elevator sensors. Also I did not like their gym was closed, computer room, some of the waiting areas, and the amenities were not the best.
I literally was super thirsty all night! They ran out of bottled water, and in the morning they also had no water, and breakfast was pretty much gone when I arrived around 9a.m..
Overall its a clean place, but not the best customer service.
Also for $15 dollars more you can book a hotel for twice the size a couple of blocks down.
Just in the T1 International Terminal, there is an escalator near Exit 8, and you can see the hotel sign below the escalator. The soundproofing of the hotel is the best in the airport hotel I have stayed at. Breakfast is a little bit less, but the breakfast abroad is basically the same level. It is worthwhile to note that the beef slices are good.
This is a great place. I'm mad about the time I've spent staying on/near Reforma. For the same price or less there is the amazing hotel. It's sleek and modern. The rooms are very quiet from the city noises below, even on a Saturday night. You can see the entire skyline from my 4th floor room. There are a few different forms of public and private transportation available. There is general entertainment provided next door at the Forum. It's also not far from many attractions. Honestly, my only complaint is they don't respect do not disturb signs. They started knocking on every door around 9am. This is the only noise I've heard since arriving. I couldn't tell they were tapping on my door but it was opened and quickly closed. This has happened 2 more times about an hour apart. Apparently, it's to check who's in their rooms. I would hate to think they'd check us out simply because we went out to breakfast or something.
The breakfast is good, I moved here because of it. There are usually 4 to 6 hot dishes. Fried eggs and scrambled eggs are not considered yo. I encountered stewed pork ribs for two days. The taste is very Chinese.
We stayed here just one night prior to the start of an organized tour, and wish we were able to have stayed longer! Our room was extremely spacious, clean, and comfortable, decorated and furnished in a stylish contemporary decor. The kitchen was larger than many apartment kitchens. It is evident that a lot of money has been put into the construction of this hotel. The man at the reception desk was exceptionally friendly and welcoming and happy to assist. As others have noted, the location is excellent, just a few steps from Paseo de la Reforma and convenient to some very good restaurants. One tip might be to try to get a room that does not face the street. Calle Rio Lerma is not exceptionally busy but what traffic there is (especially motorcycles) can be noisy in the wee hours. Wash cloths are provided in the bathroom, which is not always a given in foreign hotels. I would absolutely stay with MX Grand Suites again if ever in CDMX.
I arrived at 11.45 pm from Chicago and was really too cheap to pay 200 us for a check in at 1 am so I took this one. I caught the last metro tp Misterios Station and there I walked like 8 Minutes to the hotel. Only like 4 stops from the Airport, no need to change the line. Perfect. For the value 5 stars, but don’t think it is a five star hotel. If you don’t know Mexico better get a cab, should be aroun 5 us. The hotel was quiet, the room huge and the mattress firm. Unbeatable at that price. I actually cancelled a 4 star hotel for next week just to stay another 4 days. Nothing to complain . Clean and even the wifi was fast. Don’t expect the St.Regis at this price, but it does the job,is clean and people are fruendly. Btw, when you walk to the next parallel bus there is a skybus station fir 7 pesos that gets you directly into the centre and even to Chapultepec Park and Castle (walk). The bus station is Mercado Beethoven. There is no AIrcondition and no refrigerator in the hotel, so it might get hot in summer. Now in winter it was perfect. Have fun, no need to spend 200 us a night in Mexico. I do that in Tokyo ,but Mexico is so much more economic...
The breakfast is very hot, rich, with a lot of meat, you can also make waffles yourself, there are many styles of fruit, all the food is sufficient, until 11 o'clock at noon, breakfast is eaten, even lunch does not have to eat
The rooms are large and the front desk is good. The location of the hotel is very close to the WTC. The hotel called the car to the airport at three o'clock in the morning, which was very safe.
Firstly I will go to the worst part, we were laying in bed at 12am about to go to sleep when our door opens and a random man walks in as he had a key to our door! he quickly realised we were in there and slams the door shut! I open again to find him smickering to then say ‘excuse me this is how our room’ , he replies ‘sorry sorry’ then quickly hurries away. Also I guess he might not of spoke much English. Now what I’m wondering is how does someone get a hold of a key to your room?! Was the hotel in on this aswell? It was a bit difficult as none of the hotel staff spoke English but we went down to reception to alert them as we were very frightened (translating on the phone via an app) which the staff on duty replied ‘yes, we will keep an eye on that...’ well all night I did not sleep a wink as I was scared for all of our safety, not to mention we heard a man and women screaming at each other on and off throughout the night, constantly going into the hallway, up and down the stairs and out on the street! Also other random men walking up and down the hallway knocking on other doors, going into other rooms (I know this because every time I heard something I went to the door to look in the peep hole). it was honestly one of the most terrifying nights of my life. The hotel is in a very bad area but I was willing to give it the Benefit of the doubt as we had already paid and we had to give the hotel itself a chance and not go by where it is situated in. Despite the fact when we checked in the girl on reception was very rude, didn’t speak English (I know she is not obliged to) but when I tried to translate didn’t converse with me straight away and was constantly on her phone looking annoyed and bored! Tried to show her my reservation on the phone but she shook her head?! I showed her my passport, again went back on her phone, then eventually got the book out and sorted everything out. After that night we checked out first thing the next morning, they refunded us a bit of the money for the remaining 2 nights we were meant to stay but not all. So if your reading this, please take my advise and AVOID THIS HOTEL AT ALL COSTS.
This is a modern designed hotel where the decor is in good condition and common areas and rooms are clean. The rooms have floor to ceiling windows and there is a large walk in shower, which I like. There is even a small fridge in the room which is whisper quiet. As the Hilton Garden is connected to a Doubletree (the share the same driveway) the hotel is full service, including room service, which was prompt and the food hot and wine from the Doubletree’s collection. There are numerous restaurant options just down the hill. Of course, you will then need to walk back up the hill at altitude! There is a large and pleasant breakfast area on the lower level and snacks can be purchased in the lobby. The only negative during my stay was a TV which was virtually unwatchable. After about ten minutes that picture became pixilated and the sound intermittent. It did not appear to be the feed, but my particular monitor. The front desk said they did send a technician to repair it, but I never saw any improvement. So, I could only watch by turning it off, waiting a few minutes and turning back on. That would buy me another few minutes of viewing time. Anyway, although the guide said there was CNN in English, there was not. Only Fox (which I could not watch for more than a minute anyway 😊) or the BBC, which repeats itself hourly it seems. Aside from the TV, which I suspect is a one off, I will return.
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