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<h1>Hotels near Emporium Melbourne in Melbourne</h1>

Hotels near Emporium Melbourne in Melbourne

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Best hotels near Emporium Melbourne, Melbourne

4.2/5117 Reviews

Urban Apartments Melbourne on Elizabeth

4.2/5Very Good117 Reviews
Melbourne Central Business District
Melbourne
|0.09km from Emporium Melbourne
Our experience was the total opposite of some who rated this hotel poorly. We were very happy with everything at this hotel. The location is central to everything and is surrounded with great shopping outlets and complexes. The tram system runs close by & it is easy walking distance to the Chinatown area which was very interesting with great restaurants. Our room was much better then expected with separate living & sleeping areas. The kitchen is self contained and had everything you could want. A clothes washer/dryer was in the bathroom along with a good sized shower with plenty of hot water. The room was clean and serviced on request. There is that advice on their website and also at the front desk. explaining that it was due to Covid & lack of staff. Those reviewing less favourably must have missed that. Our room was serviced very well when we requested it each 2nd day. That was more than acceptable. Praise to all staff including the reception area where we found staff to be extremely helpful. Well done them all.
3.9/514 Reviews

Quality Apartments Melbourne Central

3.9/514 Reviews
Melbourne Central Business District
Melbourne
|0.09km from Emporium Melbourne
This was our second time staying in a loft apartment on level 5. The temperature in Melbourne hit 34 degrees and the loft area that contained the bedroom did not have the air conditioning reaching the area, so it made an uncomfortable 28 degrees for the night to sleep. The premises does not advertise the opening hours for reception and I asked on Saturday what time they opened on Sunday and was advised 8am, when in fact they open at 9am. Through my own oversight, I left my keys in the room and had left the room cards in the express locked box. When I discovered the keys weren’t with me I returned thinking they opened at 8am, this was also confirmed by another guest stating they were told they opened at 8am as well. We missed our flight home. Will not be staying in this establishment again.
4/5292 Reviews

Mercure Welcome Melbourne

4/5Very Good292 Reviews
Melbourne Central Business District
Melbourne
|0.1km from Emporium Melbourne
Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all
4.2/5123 Reviews

Pullman Melbourne City Centre

4.2/5Very Good123 Reviews
Melbourne Central Business District
Melbourne
|0.15km from Emporium Melbourne
We booked a quick trip to Melbourne for the footy. Because it was only 1 night we booked only a basic king room, and I also wanted to avoid a noisy 09 room. Arrived at reception to be informed they had upgraded us to an 09 room. I told the check in agent I did not want that room, despite it being an upgrade, and would be quite happy with the original room booked. She insisted on contacting the manager and they eventually moved us to an executive suite. This was a large and comfortable room, excellent bathroom and shower and comfortable bed. We did not notice any loud noise from Swanston Street from this suite. Quick trip up to the club lounge for a few drinks and nibbles before footy. Drink selection improved since our last visit and now a selection of spirits is available. Club lounge has nice staff. Breakfast there in the morning was also good. The club lounge has very nice decor. Will be back for 3 nights in August so hopefully will be as enjoyable.
4.1/52 Reviews

The Town Apartments

4.1/5Very Good2 Reviews
Melbourne Central Business District
Melbourne
|0.18km from Emporium Melbourne
The location is very good, in the middle of Chinatown. There are many restaurants in Southeast Asia, the price is fair, and it is convenient to buy things. There are shopping centers and supermarkets next to it, almost walking to the main attractions in the city. The hotel has a Golden square parking lot. The hotel can get a discount price of AUD 30 a day, otherwise it is 69 a day. The internal facilities of the room are cramped and just enough. There is an open-air bar around, it will be noisy at night, but the room has earplugs. I have to check the email before I travel. I missed the email, so when I checked in, I needed to call the password to get the key. The hearing was limited and the signal was not good. It took some time. If I checked the email, I would save these troubles.
3.5/50 Reviews

Causeway Inn on the Mall

3.5/50 Reviews
Melbourne Central Business District
Melbourne
|0.19km from Emporium Melbourne
The transportation is very convenient. The place to live is exactly the center of the city center. It is very convenient to go to all places. The large shopping mall is located at the corner of the hotel, which is the free tram. It is less than ten minutes walking distance from Chinatown. , The only bad place, the hotel entrance is in Hengjie, it is difficult to find the first time you stay.
4.1/5134 Reviews

YTI Garden Hotel

4.1/5Very Good134 Reviews
Melbourne Central Business District
Melbourne
|0.23km from Emporium Melbourne
Very budget accommodation. My room was on the 5th floor and had a good comfortable bed. There was an old wardrobe with only 4 coat hangers. I was staying for 7 nights so really coathangers are very cheap so a few more shouldn’t hurt the bottom line. There was a sink, kettle and tea & coffee supplied. There was also a small bar fridge which unfortunately completely froze my orange juice and milk. Asked reception to do something but nothing happened. Bathroom was clean and shower was good. Room was not serviced at all for the full week. Although 2nd top floor quite a lot of noise from establishments in the nearby lane at times, very very late including a few huge arguments. No drawers provided but a few shelves for clothes etc and a small table. Overall quite basic and only suitable if you are only going to sleep and clean up there but offset somewhat by the cheap rate. Probably look for a little better next time.
4.4/5291 Reviews

voco Melbourne Central, an IHG Hotel

4.4/5Excellent291 Reviews
Melbourne Central Business District
Melbourne
|0.23km from Emporium Melbourne
This is a nice modern hotel. It can be difficult for a taxi driver to find but the is a sign on Lonsdale St. Get out of the taxi/Uber and walk up Timothy lane and go to the 6 floor for reception. Reception were very good and I had a small but fully equiped standard room on the 19th floor with a good view. The room have a variety of pillows a comfortable bed and I had a good nights sleep. The room was very quiet. Breakfast is on the 7th floor and was standard with a cook to cook omelet’s or your style of eggs. The staff were very pleasant providing you with a nice coffee or tea. Across the road is many restaurants in Hardware lane. The hotel’s restaurant was also good and I had a nice meal. Checkout was easy. I did not use the car park so no details. The hotel is close to Transport trams, buses and Melbourne central station for the Metro. A nice hotel in the mid price range
4.5/5250 Reviews

Brady Apartment Hotel Hardware Lane

4.5/5Excellent250 Reviews
Melbourne Central Business District
Melbourne
|0.24km from Emporium Melbourne
I stay in hotels A LOT! But except for one other occasion, I've never bothered to leave reviews. But this place is one of the more questionable hotels I've stayed at for several reasons. The hotel: - they charged my credit card the full fee a day BEFORE I checked in. They have a 24 hr cancellation period with minimal one night charge yet they still took it upon themselves to charge me before I actually checked in - very unethical - they want a photo of government issued ID. Weird, with all the crazy data breaches occurring, it's recommended private entities DO NOT store this unnecessary data, yet they still expected a copy. I didn't provide it, just let them sight it upon check in - the pics used to promote the apartments are stretched out and misleading. The actual apartment is small, very small if you consider the costs incurred - photos online make it look like there is a bathtub, (and when I called the hotel to check, the person I spoke to told me there was a bathtub) but there actually isn't any which is VERY inconvenient when travelling with a companion who can only use a tub (for accessibility reasons) - they don't do housekeeping every day. You can ask for fresh towels but goodluck getting a vacuum or dirty bin emptied. The actual apartment - there is no ducted air conditioning. On a hot day (was 35° when I checked in) I needed to blast the AC at 18° (we froze in the living area) just so cool air can seep into the bedroom and cool it down so we can sleep - the actual apartment was very dirty. Tiles had previous occupants hair on the floor, carpet is stained in multiple locations, glass doors and outside balcony railing dirty with hand prints and smudges - minimal crockery and cutlery provided. Only one drinking glass provided - no tea towel provided - phone in room not set up. Had to call reception from my mobile to report issues - oddly there are very few electrical ports in the living area. Difficult to charge devices - there is no shelving in the wardrobe, and it's difficult to tidy anything up or pack things away. Only one storage shelf and you need a ladder to access it - the railing for the wardrobe is so high, one needs to be over 7 foot to use it - to access the bathroom, one needs to go through the bedroom so it's really hard to have one person stay up while another sleeps - the bathroom doesn't have a drain so any access water needs to be mopped with the towels to avoid a slip hazard (problematic as they only give you 2 towels and don't do daily room service) - there are NO clothes hooks in the bathroom The positives: Overall the staff were pleasant and friendly. Every staff member I spoke to in person was hospitable, helpful and very kind. The blockout blinds were good and the sound proofing was great. They also accommodated late check out. I felt very disappointed as I travel to Melbourne monthly and was very disappointed to pay premium costs for accommodation but get what I consider inadequate facilities. I'd only recommend s
4.5/5214 Reviews

Ibis Melbourne Central

4.5/5Excellent214 Reviews
Melbourne Central Business District
Melbourne
|0.3km from Emporium Melbourne
Overall, very satisfied with the stay. The room I got was pretty spacious. There was CCTV on the room floor and hotel guests can only access the level that they stay. The hotel is also within walking distance/free tram ride from many tourist sights. Would have been better if they have a drinking water refill station.

LV42 High-rise condo CBD panoramic city view

0/50 Reviews
Melbourne Central Business District
Melbourne
|0.31km from Emporium Melbourne
4.4/559 Reviews

The Howey

4.4/5Excellent59 Reviews
Melbourne Central Business District
Melbourne
|0.31km from Emporium Melbourne
I stayed for 3 nights from 30 May 2024. I've sent the email in advance and let them know that I will arrive there in the morning by the early flight. I didn't expect to be able to early check in, so I was going to ask them to keep my luggage. However, they prepared a room for check in early and it was a nice surprise that they provide me un upgraded room! My key didn't work at the lift, but the receptionist lady was very helpful and come with me to the room and swiped the key and checked the key worked in the room. The room was clean, spacious, two wide screen TV and modern and cozy atmosphere. I really relaxed to watch a good selection movie and I enjoyed T2 tea. The location was great. The Royal Arcade is just cross the road and I really enjoyed walking to grab coffee every morning around Little Burke Street and Flinders Lane where are just 5 minutes by walk. They arranged one delay check out, plus kept my luggage until the time of my flight. It was a great customer service. This is a small boutique hotel. However, it seems they try to provide a flexible service and meet the customer's need. Overall, it was very enjoyable stay!

Reviews of Hotels near Emporium Melbourne in Melbourne

Park Regis Griffin Suites
4/573 Reviews
St Kilda Road
Melbourne
|4.38km from city center
Can make simple meals, the room is clean and there is a washing machine
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From$84
Parkside Inn Motel
2.5/516 Reviews
Kingsbury
|0.91km from city center
OK it has not good reviews and looks pretty shabby outside. But this place was very pleasant to stay at. $90 for a night and the bed was comfy, very quiet, big spacy room (no 5), very clean, great modern look with appliances, situated in good location. Service on check in was very friendly. Plenty of secure parking. Definitely stay again. Only negative was the water pressure was so slow. That's all
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From$78
The Mulgrave Motel
4.1/544 Reviews
Mulgrave
|1.77km from city center
I just checked in today and it’s good for the price, the hotel receptionist Sarah was lovely and kept me well informed. I’m staying for 3 days and everything seems to be in shape. I read a review detailing hotel guest with drug problems, it’s a MOTEL you are going to get good and bad and everything in between in any of these places. There’s drug addicts at the five seasons difference is that they can afford it. Lol
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From$84
YTI Garden Hotel
4.1/5134 Reviews
Melbourne Central Business District
Melbourne
|0.17km from city center
Very budget accommodation. My room was on the 5th floor and had a good comfortable bed. There was an old wardrobe with only 4 coat hangers. I was staying for 7 nights so really coathangers are very cheap so a few more shouldn’t hurt the bottom line. There was a sink, kettle and tea & coffee supplied. There was also a small bar fridge which unfortunately completely froze my orange juice and milk. Asked reception to do something but nothing happened. Bathroom was clean and shower was good. Room was not serviced at all for the full week. Although 2nd top floor quite a lot of noise from establishments in the nearby lane at times, very very late including a few huge arguments. No drawers provided but a few shelves for clothes etc and a small table. Overall quite basic and only suitable if you are only going to sleep and clean up there but offset somewhat by the cheap rate. Probably look for a little better next time.
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From$51
Nightcap at Monash Hotel
4/559 Reviews
Clayton
|0.86km from city center
It's a motel, and there's also a restaurant and bar next to the front desk. Don't order breakfast. Breakfast is just juice bread that you can buy in some supermarkets. You might as well eat it yourself. The room is huge.
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From$80
Roamer Melbourne - formerly Selina Central Melbourne
4.3/548 Reviews
Melbourne Central Business District
Melbourne
|0.47km from city center
Stayed in a single room, which was very comfortable, with large windows and enough lighting. Below is the famous coffee shop street, which is very lively. There are also many places to eat nearby, including train stations, tram stops, 24-hour fast food, etc., which is very convenient. The accommodation is co-living and there are activities every day. The shared bathrooms are usually wet after every use, but cleaning staff are often seen cleaning them. The location is right in the city center, very convenient to go anywhere.
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From$29
Clocktower Apartment Hotel
3.8/533 Reviews
Carlton
|0.11km from city center
It is equipped with a stove, a refrigerator, a washing machine, a bowl and a pot. It is very convenient. I bought six boxes of eggs in a small supermarket and burned them myself. The hotel has no breakfast to eat on the street, in the supermarket.
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From$110
Chateau Yering
4.3/571 Reviews
Yering
|2.1km from city center
It's convenient to drive by car. Follow the white road, Maroon*** HWY, and turn left to Victoria RD. Then turn left at Melba HWY and you will be left. It's perfect to avoid the high-speed route for navigation. Hotel facilities feel old, especially the pool is a bit disappointing! The hotel provides a big bed room according to my request! The welcome letters are all in Chinese :) The hotel has a free 3 boxes of instant noodles (although we have not eaten) and three bottles of Italian mineral water! Surprisingly, the four small pieces of chocolate are delicious! All breakfast, lunch and dinner are served at the hotel, full western food! Breakfast is included in the room rate, lunch and dinner for two big ones for nearly $300! The nearest winery is just a 2 minute walk from the hotel. After the hotel reception has received the voucher, you can go there for free 5 kinds of wine! The tasting staff just happened to be a little girl from Shanghai. I was very kind. I bought 6 bottles of wine (can pay Alipay or WeChat). The next day I took a baby to go to the Wildlife Nature Reserve, which is 18 minutes drive from the hotel. !
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From$243
Sofitel Melbourne on Collins
4.5/563 Reviews
Melbourne Central Business District
Melbourne
|0.84km from city center
The hotel itself is a very tall building, and the rooms are located on very high floors. The windows overlook the cityscape, which is very sunny! The room design is stylish, with a touch of French style! The room is quite spacious, especially the executive chair in the room, which is very comfortable! The only drawback is that there is not enough countertop to put items in the bathroom! Special praise for the front desk staff. When I checked in, they were very friendly and sincere. They took the trouble to solve my problems and efficiently!
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From$214
Jasper Boutique Hotel
4.2/5136 Reviews
Melbourne Central Business District
Melbourne
|0.81km from city center
The only good thing about this place is location: it is within the free tram zone and right next to the Victoria market (there's a great Indonesian restaurant nearby). The rest is full of problems: 1. They don't respond to emails. If they do, they don't answer the questions properly. I had to chase them up quite a few times. 2. The rooms are rather worn out. The arm chair looked too dirty and old that I could not bring myself to put my clean clothes on it. Shower doors are poorly designed - the whole bathroom gets flooded. The holder for the shower head can't be fixed - and difficult to reach. 3. The rooms are noisy (the ones facing the main street). 4. Most importantly however - when I thought I lost my door key (the electronic one) I went to the reception and asked them to cancel it and reissue me a new one. I told the receptionist that the electronic key had a sleeve with the name of the hotel and the my room number so if he did not cancel it, the key could be used to locate and access my room very easily. He then told me he had cancelled my old key and reissued me a new one. I was not convinced the electronic key code for the room had been reset but went to my room in the hope that he was right. I found my original key the next morning and of course it was working. So he had lied to me. If I had lost my key, someone could easily have come in to my room and steal my things or even worse come in when I was there. The key sleeve had all the info - hotel name and room number. He put my life and goods at risk. NEVER STAYING HERE AGAIN!!! Terrible reception staff. Their front desk staff are either poorly trained or inexperienced - this is surely a major management issue. I have work visits planned for Melbourne. Will not be returning to this badly run hotel.
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From$104
Amora Hotel Riverwalk Melbourne
4.3/5103 Reviews
Richmond
|1.39km from city center
fantastic hotel, staff super friendly, rooms were clean and modern. location is fantastic and everywhere is easily accessible on public transport which stops directly outside.
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From$127
Nesuto Docklands
4.3/5136 Reviews
Docklands
|0.79km from city center
Our whole family loved our stay at Nesuto Docklands and we wished we could have stayed longer. We stayed in a 2 bedroom apartment and it was lovely. The bathroom was modern and had a large bath which was great for a toddler. Beds were comfortable, kitchen was well equipped. I liked being able to stream to the TV's from your own device. The location is great being right above a Woolworths. Perfect for any event at Marvel Stadium. The price was also very reasonable given the quality. The carparking was cost effective and easy to find as the hotel sent very good instructions on how to find it. The only slight issue is the hotel reception is a little hard to locate from the carpark and from the street as it's on level 2. Some better signage from the carpark might be beneficial. Overall would definitely stay again.
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From$102
Ciloms Airport Lodge
4.3/5127 Reviews
Melbourne Airport
Tullamarine
|1.72km from city center
Great location & excellent to be notified of shuttle to airport departure gate. Service was excellent & lovely to know it's still as good as our last visit. Facilities were good but bathroom a little outdated. Would definitely stay again.
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From$92
Quest St Kilda Road
4.4/5103 Reviews
St Kilda Road
Melbourne
|3.38km from city center
Was actually really happy with our stay, the bed was very comfy which was a surprise for a hotel. Had Netflix on the TV and a nice balcony on 3rd floor. Thought the room was very nice for the price we paid. Reception people were helpful and polite. Will definitely stay there again in the future
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From$100
The Kinson
4.4/5121 Reviews
St Kilda Road
Melbourne
|2.98km from city center
This hotel is a hidden gem! The tram is at your doorstop, which takes you straight into the city. If walking is your thing then it will only take you 25 minutes. I was lucky enough to get a room with a view of Albert Park. My room had plenty of space to set up a work station as well as relax. The team on the front desk were welcoming and faciltated a speedy check in and out.
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From$78
Hotel Grand Chancellor Melbourne
3.9/557 Reviews
Melbourne Central Business District
Melbourne
|0.59km from city center
Good location in which close to everything. The staffs are very friendly and helpful. Room and bathroom are very spacious and clean. The only minor downside is the ironing board is a bit dusty.
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From$64
Best Western Airport Motel and Convention Centre
4.4/5180 Reviews
Melbourne Airport
Attwood
|0.85km from city center
Arrived at the airport at midnight and stayed here just for a night on arrival. The room was more spacious than I expected, kind of too big for one person. Clean enough, comfortable bed, enough amenities. One thing, when I got to the hotel, the door was locked because the receptionist was out for the airport to drive some guests. I was waiting outside for like 15 min and it was quite chilly. This is the only problem here. Yet, the receptionist was nice and helpful so I’m satisfied with the stay. Thank you.
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From$105
Yering Gorge Cottages
4.6/548 Reviews
Yering
|2.9km from city center
This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
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From$205
Miami Hotel Melbourne
4.4/5118 Reviews
West Melbourne
|1.9km from city center
We chose the Miami because it was very close to the venue we were going to see a live show at. What a gem. Right from our arrival, staff were helpful and friendly. Nothing seemed too much trouble. We were given an upgrade that gave as a fabulous view of the city. Our room was large, bed very comfortable, bathroom well appointed (they even had shaving cream), couple of chairs to sit on and, one thing we love, mugs for tea or coffee. Everything was spotless. WiFi was good. There is parking on site at a fee. Some undercover but also spaces for those higher vehicles that can’t fit underneath. There is a guest kitchen which would be great for longer stays. We stayed on a Friday night and had no noise issues. Cafes, pubs and restaurants are all within walking distance and a tram stop is just down the road. On our trips into town, we usually stay at a much more expensive hotel but from now on the Miami will be our go to property. Very reasonably priced, great staff and comfortable beds, what more could you ask for?
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From$62
Sandown Heritage Motel
4/556 Reviews
Noble Park
|1.18km from city center
This place was a breath of fresh air compared to the last 4 places I've stayed in the area. The place very very clean and tidy, the pictures are very accurate which is rare. Bed was comfy. The lady at the desk even gave me the choice of room if I wanted a room towards the back that would get less traffic noise or one in the middle She even opened them up and showed me. Both were very as clean. Super impressed would 100% come back.
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From$70
Mantra on Little Bourke Melbourne
4.3/5107 Reviews
Melbourne Central Business District
Melbourne
|0.38km from city center
Convenient location, close to Chinatown and shopping malls. The kitchen can meet basic needs, but the sanitation is a little poor, and no one has cleaned it for 4 days.
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From$110
Mantra Melbourne Airport
4.2/545 Reviews
Melbourne Airport
Tullamarine
|0.78km from city center
With an early flight the next morning from Tullamarine and 2 young kids we decided to try the mantra and save the early morning drive and it was great. Great service and staff the facilities are exceedingly and we’d definitely recommend staying there.
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From$117
Sixty Two on Grey Serviced Apartments
3.8/547 Reviews
St Kilda
|0.63km from city center
My wife and I had a nice stay here a few weeks back. It is pretty centrally located and reasonably priced which are the redeeming features. The location and rooms definitely look nicer in the photos, the rooms whilst large and well appointed are very old and worn… dented fridges, damaged furniture, bedside lights that don’t work etc. it’s all perfectly liveable it’s just not what I expected from the photos. Staff were friendly but the place just needs some TLC. If you think this is a nicely restored boutique hotel you’ll be disappointed, but if you’re seeking conveniently located, reasonably priced accomodation with low expectations it will be perfectly suited.
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From$81
Beaumont Kew
3.8/5106 Reviews
Kew
|0.77km from city center
I don't know why this hotel is rated 4 stars. It is 2 stars at best. We stayed for four nights, and our room was never cleaned. We had to ask for fresh towels on the third day. We emptied the trash ourselves as it became apparent the property does not offer cleaning service. There isn't a coffee maker in the room, and just a couple of forks and a couple of plates. The room itself felt dirty. The main areas of the building, including the entrance and walkways, were littered with leaves and other materials. We informed a cleaner the area needed to be vacuumed and he said it wasn't his job. We informed the front desk, and they simply nodded their heads. There is a language barrier with the front desk staff. I would not stay here given the lack of cleanliness and service. There aren't many choices in Kew, but I would look in Hawthrone or Richmond, which are relatively close to Kew.
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From$68
InterContinental Melbourne The Rialto
4.2/561 Reviews
Melbourne Central Business District
Melbourne
|0.66km from city center
Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.
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From$177
Sailaway Beach House
4.5/51 Reviews
Seaford
|0.69km from city center
Very nice and comfortable
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From$0
Pan Pacific Melbourne
4.5/5229 Reviews
Melbourne Central Business District
South Wharf
|0.09km from city center
Before returning back home, we spent another 3N here and was upgraded to Yarra River view. Requested for them to change the bedsheet as we felt it was a little dusty. They changed it but the housekeeping forgotten to provide us with a bathroom mat and also left our used spoon on the sink. Overall a pleasant stay but I don’t really have that five star hotel feel in terms of the room comfort level and service quality.
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From$175
Seasons Heritage Melbourne
3.5/5120 Reviews
St Kilda Road
Melbourne
|3.97km from city center
We were given the impression our stay was in the tower behind the old building however that wasn't the case. Nevertheless the room we were allocated was lovely & clean with lots of space. A couple of issues I had #1: No lift, I'm a Chronic Asthmatic & tried to explain to reception staff that the stairs will be challenging the woman responds ”Oh my it's only on the 2nd floor so it's not that far”. I wasn't sure wither to slap her face or cry but ultimately my partner had to calm me and supported me on the climb. Issue #2 Upon arrival we were advised the front desk is mand 24hrs, not the case at all. When checking out I waited 30min for someone to show, a cleaner turned up & advised us to leave the key on the desk unattended & to call a certain number, I called just to be told my extra $100 that was paid will be reimbursed in 5 days if not take it up with my bank, her lack of pple skills pissed me off coz she also added ”I'm not at the desk right now Because I'm doing another job in the other motel sorry just leave the key card on the desk please” ... How the F#@* is that my problem i asked myself??. I better get my money back & hopefully not get charged extra if the key go's missing!!🥴.
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Pullman Melbourne Albert Park
4.4/549 Reviews
Melbourne
|4.19km from city center
I booked 10 nights at Pullman Albert Park, and got upgraded into privilege room. It was a pleasant stay. It shares the same facilities (restaurant, gym, pool etc) with Mercure, but it felt more like you're in Mercure than in Pullman. The hotel is a short tram trip to CBD. The tram stop is within walking distance, so it was convenient. I love that it is facing the Albert Park lake, such a vibe! The building is a bit old, but the room was still comfortable. The service was very good, everyone was really friendly. The only downside was that they looked understaff. I had to carry my own luggage when I left, and not many staff were present especially in the restaurant. But, everyone was very helpful! This hotel offers good value for longer stay. It's a perfect place if you want to explore more local activities such as: visiting the markets, exploring the surrounding (you can go to Royal Botanic, National Gallery of Victoria, Shrine of Remembrance), or going to the beach. Thank you for the pleasant experience!
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From$115
Next Hotel Melbourne, Curio Collection by Hilton
4.4/5154 Reviews
Melbourne Central Business District
Melbourne
|0.62km from city center
The only shortfalls - My room did not service on the first night and requests took more than 20 minutes after second follow up calls. However, I appreciated the Duty Manager organizing the amenities and ensuring my room receives service on the next day. However, the next day I placed a card on the bed to request changed linen. But linen did not get changed, glassware has been removed from the room and did not replenish tea bags. Took 3 times to get it right. Positive side - i love design, location and cleanliness. It is a very challenging time for the hospitality industry to hire the right person for the right job. keep it up good work - Housekeeping. I hope my next visit will experience better service.
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From$157

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