1.1km from Fio Cookhouse and BarI had booked 2 rooms at Casa Royal for my parents and in-laws, who are in their 60s. I have never regretted anything this bad. They could not stay for more than one night. The staff were so inhospitable. The whole place looked more like a brothel than a guesthouse. The staff were not attending to the guests. The rooms were not well kept, with used bedsheets stuffed in the cupboard. Drinking water was not provided. The stairs were damaged. My father fell down and injured his knee, and the staff were not in the least bit apologetic about it. They rather picked up a fight over the phone when we complained via MakeMyTrip customer care. I had to find a decent guesthouse on such a short notice, and move all our luggage there which caused us all quite a lot of tension and inconvenience ruining what otherwise would have been a memorable trip. I would warn anyone planning to book their stay here, especially if you are travelling with aged people or children. The staff and owner (Sanju and A*** respectively) were outright rude and insisted that my father was at fault for using the stairs! Thanks to MakeMyTrip for hearing our complaint and processing the minimum refund we could get. Though we had booked for 3 nights and stayed only 1 night, they charged for 2 nights (1 as penalty!). I would suggest this place be blacklisted and removed from any travel websites who consider themselves to be credible.