Very Good10 Reviews
0.88km from Flims Dorf, VallorcaFrom the second we set foot in this hotel, the staff was adorable until we left. All friendly and helpful, they even offered to help us make dinner reservations in case we wanted not to dine at the hotel. The hotel is perfectly located in a quiet area and just a few minutes away from the beautiful Cauma lake. We had a room in the main building just under the roof. It was very hot. The beds were too soft for my liking and the pillow very thin, so I had trouble sleeping as I felt like leaning backwards. The bathroom was was very outdated with a definite 80’s style and both the sink and bathtub were clogged. They have two pools, a natural one which looks like a charming pond and a second heated one that is part of their spa facilities. I tried bathing but had to leave after not even 10 minutes as it was full of misbehaving children with no adult supervision. I even assembled my little German to remind them they were not alone but they did not seem to care. The restaurant was serving a single menu, I suppose due to the COVID-19 as it was the case in another hotel during our holidays. Food was forgettable. And so was the breakfast. Customers were in general very loud as well, full of families. Overall, I was disappointed with this hotel. For ~230 CHF (230$) a night, I was expecting more. Unfortunately hotels in Switzerland rarely are a good value for money.