4.7/5Outstanding23 Reviews
1.73km from Gaia Bistrot
We stayed at this hotel located next to the Mercedes show room in Berlin as it was a Holiday Inn branded hotel. This was our mistake, as it has NOTHING to do with Holiday Inn / IHG and we will never return to this particular hotel. Breakfast was terrible, zero choice of food, cold food instead of hot, not taken care of and food rests everywhere, waiters rushed and not friendly and coffee was a water rather than real coffee. The croissants were acceptable mind you. Our room was generally clean, but very simple and walls are wafer thin as we heard the room next door. There was no internet provided and we asked the reception, just to get a shrug and heartless apology. The bathrooms are very very small and full of glass, so be careful. My husband nearly slipped in the shower into the glass water bubble barrier. the lift we used was dirty and smelled of smoke for some reason, and this is anon smoking hotel, so it might be from a previous guest and no ventilation. Overall there is no love in this hotel, and a hotel with no love or caring staff is a hotel with no staff or management.