Very Good10 Reviews
1.85km from Gin Long CanteenWe missed our first night due to our daughter being admitted to hospital and had tried to notify the hotel via email to which we received no reply. We arrived for our second night to be told our room was no longer valid and had been cancelled and we would have to pay their room rate if we wanted to stay the night (despite having paid for both nights upfront). In the end they admitted their fault in not getting back to us and offered us a room, but it made what was meant to be a relaxing weekend away, into more stress, and upset given the circumstances.
The hotel was nice. The rooms were quite small and costly for what you get. There was no mini bar in our room or it hadn't been set up (probably a good thing), the pool was closed under maintenance, and the buffet was fairly small and you needed a staff member to help to serve your food because you weren't allowed to access it yourself (because of COVID).
Overall, they did try to help us out, and we were able to get one of our nights in, but it did dampen our experience by starting out to a disappointing start. However we would stay again, but wouldn't be a regular place we would like to stay compared to some of the other options around Adelaide.