Hotel Telegraph Singapore is an iconic luxury boutique hotel conveniently situated at the heart of the city-state’s Central Business District – 35 Robinson Road, making it the perfect choice for business and leisure guests. Coupled with exceptional hospitality and state-of-the-art amenities, each of our bespoke rooms and suites is exquisitely designed to provide you with an elegant yet comfortable stay.Built in 1927 and designed by F.G. Lundon from Singapore’s oldest architectural firm Swan and Maclaren, this 4-storey heritage building played an influential role in Singapore’s telecommunications history for nearly a century. Accorded conservation status in 2000, it has housed numerous corporations and government entities, such as the Eastern Extension Telegraph Company, the Telecommunication Authority of Singapore, Singapore Telecom, Singapore Post, and advertising agency Ogilvy & Mather.Today, the building has been beautifully restored and refurbished into a luxurious boutique hotel, whilst still retaining much of its captivating neo-classical façade and architecture. Be it on a romantic weekend staycation or an important business trip, indulge yourself at Hotel Telegraph Singapore – where you will get to experience old-world allure blended with a contemporary twist at this quintessential city escape.
very disappointed and upset during our 2nd day stay onwards because the aircon wasn't working!! we adjusted the temperature to the lowest (16 degrees) and highest fan level but it was still so warm! you can feel the heat as you leave the room and even in the lift. but ironically the hotel lobby wasn't affected - in fact it was very cold! we kept calling up the concierge and all they did was apologised and told us that they would check with the aircon technicians but nobody came back to us regarding this ridiculous aircon maintenance that was going on. yes there was a memo written - we found it in the suite after we checked in. but so appalled that we weren't informed prior to checking in. we had guests and babies in the suite, it was just so warm. we had to ask for 2 fans and guess what, 1 of the fan couldn't oscillate! seriously.. i purposely chose to have my daughter's birthday party in the biggest suite because we love how spacious and comfortable it is yet it was an unpleasant experience with no aircon!
The rooms are awesome! Very oriental for some of the furnitures but also sleek at the same time! Rooms are big and spacious! Rain shower and normal shower provided!
There is also a radio/bluetooth speaker that you can connect to but the tv doesnt have smart tv. And the thing i love the most is the BREAKFAST! Most hotel breakfast plain eggs and bread and they look pathetic but their breakfast is awesome! Wide range of drinks and mains to choose from!
I have to say i love everything except the service there. The service was quite disappointing... when i check in, they didnt bother to check that i had breakfast for 2 and tell me the location or the timing for it. They didnt provide me the wifi sheet either. I had to remember and go back to ask them on the way out.
I love to sleep in bathrobes too so when i book this hotel i checked and made sure that there was bathrobes in the description. When i check in there wasnt any so i went to ask them for it and they told me all the rooms dont have bathrobes. If you dont have it, you should not have it in your description for amenities. Suddenly 20mins later when i was asleep they came knocking with bathrobes so now im confused if they do have it and did not put it or i dont know, i have no clue.
Lastly even when checkout, no one was there either. I didnt know where the checkout box is cause other hotels would have a huge sign or at least put it visible. Theirs was near the counter so i didnt see it there. Waited for awhile before looking and found a basket at the side with a small sign. Would be nice if there was someone there to guide
The room & toilet is very clean. The hostel is well organize and provided very local breakfast during the stay. The hostel location is great. Nearby 2 MRT stations and there are plenty of local food at the surrounding area. I like the building itself which is a renovated hostel in an old building. Recommend travelers to stay here if you do wants to enjoy solo trip.
- Grand lobby with an expansive sea view.
- Rooms with bathtub next to the window overlooking the gorgeous city skyline or sea.
- Complimentary birthday cake upon request via email.
- Room and bathroom are clean and neat.
- White Tea toiletries smell great.
- Complimentary use of steam room and whirlpool in Heavenly Spa for in-house guests.
- Staff are courteous but overall service lacks warmth.
- Room 3821 filled with the smell of cooking fumes during restaurant operating hours. As a a result, my partner could not stop sneezing. Would suggest the hotel to inspect the room and ventilation system.
- Not many food options around the area on weekends and public holidays.
- Breakfast is limited to one set per person.
- The interior design of the room (except for bathroom) is of a business hotel concept, which did not give me a relaxing feel for a much needed staycation.
Our stay was overall quite pleasant as we got a free upgrade to the bay view room. Soon after, we discovered a bed bug on the bed and was switched to a new room at a higher tier(?) almost immediately. I was pleased by the staff's efficient response. There is no doubt their standard of service is very high. I am still perplexed at the presence of the bed bug though. Perhaps it is time they call in pest control as the situation could be way worse if the bed bug proceeds to bite their guests. I would visit again as I loved the view and interior decorations. Oh, and we had $200 dining credits as well, and I enjoyed the best lamb chop I have ever tasted in Singapore, with their in-room dining service.
(+) Located very near the MRT Chinatown and its area, so tourist can easily walk in many famous attractions in the Chinatown area. The amenities are basic, and meet personal standard. The hostel also offer free breakfast from 8-10 AM
(-) noise. no water provided in the room.
Great location with food all around - Maxwell hawker centre in front, Tanjong Pagar Korean eateries beyond that, Chinatown on the right, Amoy food centre on the left.
The room was comfortable with attached toilet, adjustable aircon temperature, and it was quite brightly lit. Toiletries were provided including shower gel, shampoo, conditioner, body lotion, toothbrush & toothpaste, shower cap, shaving kit, bedroom slippers, bathrobe, hair dryer. Just bring your own comb and facial toiletries.
Mini bar was free and restocked daily with canned soft drinks, Tiger Beer and mineral water.
I would stay again if the price drops. It is quite pricey.
No parking available but it’s easy to get to, midway between 3 MRT stations - Tg Pagar, Chinatown and Telok Ayer. Maxwell MRT is under construction down the road, but there was no noise or dust.
I been staying in this hostel for 3 times, everything's is ok . It just 3 times ,2times TV doesn't work asked them they also don't know . Nevermind it really get to me is 3 times TV again didn't work. Why I asked them they told becos long time no people used it that why. Can u accept this reason. I believe they should do something about the TV . N pls leave book on how to on n etc. Even people never watch TV . If really all TV there spoil pls take them aways. So people will know here no TV.simple.hope the lady boss will look into this small problem that may becum your nightmare. Thks just a suggestion.
Fantastic location, room size and cleanliness. Just that I booked suite for my friend’s bachelorette party and unable to get early check in / late check out. So far, this is the only hotel until to fulfil either one of it. Pretty upset but other Than this, all is good.
The decoration is very old and has some smell. You need to let the smell go in every day; the hygiene is quite clean; the sound of the air conditioner is a window machine, and the sound is relatively loud: the quilt is a layer of cloth, and there is a separate thin blanket; the location is in a pedestrian street, taxi It’s not very convenient. Many drivers don’t know it. There are subways and buses nearby. In general, the traffic is convenient; there are shopping places such as bugis around; the service is good; breakfast is relatively simple, and there is a Yabo Center nearby that is good for eating; Sim Lim Square nearby It is said that the water is deep, so please be cautious when shopping; there are no dental appliances, there are fewer charging ports, and no water is provided.
The check in was very smooth. The location is great as it’s linked to Raffles City shopping mall and walking distance to City Hall MRT station. The room was spacious and there’s a balcony. Unfortunately the hotel don’t provide complimentary parking.
Nightmare. Avoid this place at all costs. Worst hostel I've ever stayed in. It's filthy, squalid, and shockingly bad. I have reported the hostel to the Singapore health authorities, and have followed up on the report. I hope that Singapore government shuts it down. It's beyond scary. It is by far the filthiest hostel I have ever stayed in. The common facilities are disgusting. The urinals are broken and covered in plastic bags. The floors and surfaces were filthy with brown or black sticky substances and mold. The sink was clogged. The male washroom door was perpetually held open with a string cord so that some guests could dry their clothes, thereby violating any sense modesty of those using the showers as well as women passing by the door. The soap dispensers are broken. There was a pile of vomit on the table which was left overnight. There were guests / squatters sleeping on each of the couches throughout the hostel; I saw at least 4 squatters. The room itself had a leaky aircon pipe which dripped ice water on me as I tried to sleep. There were used bandaids wedged into the shower and a used rusty razor blade shoved into the shower's water heater. The hostel attracted the worst people, and most inconsiderate roommates. I've been hosteling for over 20 years and it's almost always been a positive experience. This was the hostel from hell. I hope Singapore health department does the right thing and shuts this down.
Location is good for no lack of food. Near coffee shops, hawker centres and shopping mall(bugis). Have many selection and varieties of local food.
Amenities not so fantastic. Bare minimum and there is no in-house slippers. Only have body towels.Shower area is very small, enough to house a 70 kg adult COMFORTABLY. Air con control is of the old type,non digital. 4 pillows and quite comfy plus mattress is quite firm. Only minus point is that side table is quite far from the bed on one side. The mini sofa is not for lying. Awkward shape (see photo with bag). Though many TV channels, very old shows like Harrison Ford in Indiana Jones and the Net by Sandra bullock. has Chinese language channels and local ones
HDB blocks are very close by so need to draw curtains for more privacy.
No water heater as hot water is from roof top tank. Have to wait for hot water to come on after switching on like 5 minutes.
Reception staff was very polite and chirpy when we checked in. Staff name is Xiao Xuan and she gave us extra room cards when we requested. Didnt spend too long at the counter as she was efficient. Great service!
The moment we drove into the basement carpark, we knew it would be an amazing staycation. We parked next to their iconic vintage rolls royce.
Check in was seamless, although their customary welcome drink was absent. No more welcome drink?
During our stay, we enjoyed the quiet and less crowded swimming pool. (as compared to the crazy crowd at other hotels). Breakfast and evening canapés were good as well. We absolutely enjoyed the complimentary snacks and drinks throughout the day as well.
Service was top-notched - friendly staff who made us feel at home.
We have been to countless staycations, and Barracks Hotel is definitely ranked 1st. Will be back again.
As an Ascott group member, there are decent expectations of an Ascott experience in all the properties in which I had once stayed (Ascott, Somerset, Citadines). Citadines Rocher (recently opened in 2020) was one of my top choices in having a local staycation because of its location and price range. However, it was an overall disappointing experience, and here’s why: 1. No daily housekeeping service 2. Our bathroom door could not close. It was completely off the ledge. 3. Reception is busy all the time. Phone calls are often not answered 4. This hotel was most probably a designated hotel used for both Malaysian citizens who were unable to return home due to locked borders, as well as returning Singaporeans to serve their mandatory 14-day Stay-Home Notice (SHN). There were confirmed COVID-19 cases within my period of stay. We were notified by a letter from the management. The least the management could do was to provide a mask or sanitizers to guests. We also chanced upon 2 medical workers fully donned in PPE escorted a guest to the ambulance. Scary stuff. 5. We took our own trash out of the room since day 1 of check-in. It was not cleared even upon checking out. Dear Citadines Rocher, please review your services. I had absolute faith and would like to continue giving my support to Ascott despite this awful stay.
My first stay in YWCA Fort Canning. Located in the quiet side within close vicinity of Orchard Rd and quite close to the National Museum, Methodist Church, Fort Canning Park etc. Parking is free but needs to get the parking voucher at the reception area. Only 1 person at the Reception to handle all the check-in and check-out but he is quite efficient and very polite. The family room is spacious and clean, has basic amenities and comfortable beds. The toilet has bidet which is one of the key reasons for our choice as this is not found in many other hotels, including the premium ones. We had an issue with the noisy air-cond due to faulty motor which was replaced within 2 hrs w hile we were out for dinner. We like the responsiveness of the staff. Overall, we had a pleasant stay at YWCA Fort Canning.
Located right next to a bus stop and a 5-minute walk from a MRT station, this budget hotel screams value. Two restaurants right at the ground floor of the premises and a very famous Indian restaurant (A2B) within 3 minutes walk away, good food is very close by. Mustafa centra is a 5-minute walk. A no-frills, impeccably clean hotel in a great location - excellent value for money. We stayed there for 9 nights and every morning the cleaning team was prompt to leave our room blushing clean. My request for extra towels were immediately taken care of and seen through all 9 days. 24-hour hot water and air-conditioning were top-notch. Special shout-out to Ms Pam and Richard at the front desk who gave us wonderful tips about their country and made us feel right at home. The room cleaning persons (sorry, I missed taking their names) did a fabulous job every single day! I was travelling with 2 young kids and had requested a room on a higher floor with a double bed. They were able to accommodate me on their 7th floor (not noisy at night) but could provide me with only twin beds. This was a minor blip in the otherwise exceptional service provided my the hotel. Rooms near the lift tend to be a bit noisy throughout the day. Room # 710 was great - 7th floor and far from the lift. I'd recommend this place again to anyone looking for a no-frills budget hotel in a great location.
Clean.. comfort... water preassure is very good.😋. Room is quite spacious... if you travel with a family like me and on budget... this is my kind of place... will come here again and next time i will extra comforter.
Forgot to bring charger, they're able to borrow me. Hotel staff quite friendly, they're willing to help me to collect my grab food and send it to my room. Thanks for your help and service, I appreciate it.
I'm really not satisfied with their service, keep waiting and waiting, I stay 3days 2nights,wasted my time alot,when I request for makeup room ,I wait for around 5hours,keep calling front desk only answer will follow up,also cut my phone very fast yet I'm haven't finish my talk, at last still nobody coming over,haiz,until I going down chat with the another front desk only doing something ~~
Anyway Breakfast are great 👍
Ya that is true according to my wording if you dont have any other option then you can stay here othere please avoid. i stayed here for 1 night, but almost not comfertable, before i checked in a room when i layed down on my bed, it is keep on moving i asked to change my room and they did it but the room is not same like before but bed still moving some time. the cleanness of also not up to the mark. and they charged for wifi to heard, i was socked and the funny things is that you can use only one device with one password so you you would like to use aother device you have to buy another password. thats all ok but still after paying the wifi is not woking good. staff also lalking bit rude. At last for me sorry to say but not value for money. will never back with this property.
~ Cosy room with various different TV channels
~ Only 2 halal hot food w/o cross-mixing options available: brown rice porridge with condiments & baked beans, the rest will be bread, cereal, raisins, dried apricot, salad, pastries, fruits & yoghurt during breakfast
~ Shuttle to Orchard available during weekdays
~ Bus stop is just a few steps outside the entrance
Pros: Our staycation started on a good note as the service was good from the minute of check in. The Front Desk staff was friendly and was patient with our enquiry. The cute tiger plush made my girls happy. We requested for an extra bed and it came within 30 minutes. As we have 4 pax in the room, we requested for extra bath towels and the Housekeeping team promptly delivered not only the towels but extra bottles of drinking water and lotus biscuits.
Cons: The water tap at the bath was so tight, so difficult to turn off. Can certainly do with more food choices for in- room dining. If only the pool has slides, else it's quite boring for children.
I booked the wrong location and date and named to get the staff to change it for me. I did not stay at this branch, but moved to the Chinatown branch.
The whole hotel smells good.
The room is basic, the shared bathroom is ok, not fantastic clean. It is ok for solo travellers who want a private space. There is Netflix on TV. Walls are a little thin. Nice to have self-check in.
Well located, really nice staff for everything, including informations. Bed was comfortable, good shower, breakfast simple but ok. The 2 biggest problems are the travellers who don't respect the sharing room after 23h00 (need a corfu or to be advise) and the room on the street side with a restaurant open 24/24, are to to noisy. You just get little sleep. Coming from Airport, with MRT get off at Jelan Besar exit B, turn right, walk to Dickson Road. To take the bus via Malaysia, walk via Jelan Besar, turn left and right on Weld Road, it will be on your right (3.5MYR)
The location is abit outskirt of orchard road. However the hotel did provides free shuttle service on half an hour interval to orchard area. Rooms are clean, and newly renovated as the hotel is new. The buffet breakfast is normal. But they do service quality premium coffee and teas. I was v surprise that there are no toast breads and pancakes/waffles provided for their breakfast spread. Breakfast serving is more catered for Asian where there are noodle soups and dim sums such as buns and lotus glutinous rice. The hotel has put all guests from Novotel and Mercure in the same restaurant for breakfast where it sometimes gets v crowded especially at peak hours between 8-9am. So be early for your breakfast if you do not want to wait for a table. It seems like both hotel guests get the same amenities such as accessible to infinity pool @ Novotel tower except with different room’s category. Where I think previously, Mercure guests are not allowed to do so. As both hotel charged at different room rates, I think it is a little unfair for people who stays in Novotel as both Novotel and Mercure are at different class of hotel categories.
Superb location just 5mins walk from clarke quay mrt station. The staffs are very friendly and many nice dinning restaurants around. Recommend to try the food at Alco Vault just beside the hotel. Their food are really delicious.
This was an overnight stay and we (two mature aged Australian couples) arrived from India very early on the first day (around 7.25 am). The hotel staff allowed us to check in very early. There were two couples and two people were unwell. So if we had needed to sit around for many hours awaiting a room it would have been painful. But the hotel counter staff said ”It is very early but we are flexible here and we will try to get your rooms ready ASAP”. One couple were in their room by about 8.30am and we got ours about 9.45am. This was excellent service and above and beyond normal expectations. The rooms are small but everything works: clean, nice bathroom, air-con, comfy beds, safe, tea making facilities, hairdryer, Wifi etc....all inclusive and working well. Very pleased and we would definitely recommend this hotel to anyone on an overnight stay or a short stay in Singapore and not wanting to spend a fortune on expensive hotels. They ring taxis for you and the cost to the airport was only about $10AUD.
The check in is slow on that day cause that white shirt lady take time to check our detail even I aready paid online booking and request a higher floor and connection room for 2 but after by 2pm check in she given us a family of 4 2 room is not connected and we found difficult in taking our shower or daily use need to call or press bell to look for item.
The morning breakfast on Sunday is good and delicious and the part time Chinese lady is hard working and good service to attend us.
Had a great time staying here for three nights during an extended trip to Singapore. Each cubicle is spacious enough that you won't feel too cramped and the bathrooms were extremely clean and well-kept. Location is a 5 minute walk from one of the MRT stations (Bendemeer I think) and there is a 7-11 and other conveniences right across the street. Extremely well-kept common area and the wifi was very good. Overall enjoyed it and would no doubt choose it again if I end up in the Lion City in the near future.
The overall feeling is very small, the carpet is very damp, and there is no mineral water provided. The bathing place is in the bathtub. I don't like the layout of the room very much. I should have stayed here once and would not want to live again, but the lady at the front desk is worthy of praise. good service attitude
Location is good, conveniently located near Jurong East MRT station and bus interchange. There are also three shopping malls nearby. Convenient for shopping and many food choices. With a few fast food places and donki which operates for 24 hours, a blessing for foodies!
Room is also clean and spacious, would be better if there could be an additional chair and small coffee table.
The self-check in kiosk not that user friendly though, many room for improvement.
Brought my parents for one day staycation. I decided a place where we hardly go to have that away from home feel. We stay Jurong West. There are many choices near Arcadia but it was Arcadia family room (with window) that attracted me. However, was disappointed as the reception informed that there only 1 of such room and was taken. Felt cheated and that the money was not well spent.
If you love to read in a breezy, quiet and serene place, then Club room in Oasia Hotel Downtown is definitely the place to be in! Awesome services from the staff working at the front desk and club lounge. Really appreciate their attention. Good location. Train station and supermarket are just nearby. Probably the only minus point is the variety of food in the lounge. Hoping that they will add more in time to come!
The four of us stayed here on our visit to singapore. The front desk lady charged or room deposit instead of merely taking a credit card number to charge later in case of damages (this was against policy I discovered later). We stayed in a room with a queen bed and two bunk beds, ensuite bathroom, plus a small balcony. The room was clean and comfortable - all features functioned properly. The location is far from the main areas of the city and on the other side of singapore from the airport. A subway station is about 10-15 minutes walk away. A bus stop is directly in front of the guesthouse. It's a solid 30 minute trip away from little india or little china. Being a hostel we had concerns about noise at night but were not bothered by any. We did not utilize the breakfast option but did eat at the restaurant across the street and found it acceptable. On checkout I found that they could not refund the deposit. After working with the manager over the next several days she refunded the deposit to me via paypal instead of a credit to my original card. That was not desirable at all, but was the best she said she could do. On the whole this was a nice stay, I only advise you to be cautious about your room deposit.
Service is so so not very up to standard but cannot expect much as it's a budget hotel,staffs are accommodative to our request that's the good part about it ,other than that the place is a bit small and table not big enough to put food etc ,tv had no remote control ,bathroom was much too small
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