0.48km from Highland AnnexeMy friend and I (2 females in our 30s - from Argentina and UK) traveled to Kenya last month. We made a reservation for this hotel through booking.com a month or so in advance. This hotel discriminated against us based on both our gender and our, presumed, sexuality. We are deeply concerned about the safety and experience of other travelers, and therefore we share our experience here. When we arrived at the hotel, we were told that we needed to upgrade our room as the room we had booked via booking.com was for one person and therefore we had only ordered one breakfast. We queried this and pointed out that the booking confirmation clearly showed that we had requested a double room for two people (females). The receptionist repeated that we had made a mistake and only ordered one breakfast. At this point, she then said we needed to talk to her booking manager -on the phone. The booking manager then said that we had to pay an additional $10 in order to upgrade to a twin room. When we queried this, she said that it was hotel policy that two people of the same gender couldn’t share a double room and that because of this policy we had to pay more money to get a different room. When we pointed out that were perfectly happy to keep our original booking – which clearly stated that we were two women who wanted a double room – the booking manager said that this was a mistake on their part in accepting the booking and that they were going to update their profile on the booking.com website to clearly state this in the future. [We’d like to point out that, looking at the booking.com website this hasn’t been updated by the hotel – and so future female bookers would be in exactly the same dangerous and very distressing situation.] She then continued to claim that we needed to pay more. She got very frustrated with us for not be willing to pay more. At this point the receptionist suggested that we could share two rooms with two men who were also in reception instead of staying in a room together - as they felt it was more appropriate that we share a double room with men we didn’t know than share a room together. Because we didn’t want to pay the additional money and after being told to share a room with men in reception that we didn’t know, the hotel refused our booking and told us we couldn’t stay there. At this point, we were now in Nairobi without somewhere to stay. We had to [at that point in the evening] book a night at a hotel that we had stayed at before [and that we knew to be safe for us], given the traumatic experience we just had. We then had to wait 40 mins for a taxi at night on the street. As a result, we incurred additional costs to get to another hotel. This was a horrible experience that no one should have to go through.