Hotels Near Highland Pavilion In Hiram Review
We stayed here for a week during the final stages of my husbands terminal heart failure (he’s only 40 and we have a six year old son - so this is about the most difficult thing we’ve ever been through). The staff at the hotel no matter who we dealt with or what time of day it was (24/7 - bc there isn’t much sleeping at this stage) were absolutely fantastic and went out of there way every single time to do whatever they could to help us out/ accommodate us/ make our stay as pleasant as possible. We’ve had to be somewhat Gypsy like over the last three years since he fell ill and we both were eventually unable to work due to his illness/caretaking needs and I can honestly say that the week we spent here was by far the most ‘at home’ we’ve felt in a long time even though his health had reached new lows we hadn’t been well prepared for. In addition the rooms were spacious, clean, modern, very well kept (as a bonus we even had windows that opened [with screens], which as anyone who’s been stuck in a sickroom before knows can be a Godsend - fresh air makes such a huge difference. And the air conditioner worked better than any I’ve ever seen before (at a hotel, at home, etc) - we stayed during the hottest part of July and were able to keep the room at a frigid 61 degrees almost the entire time (I didn’t even know that was possible - but my husband greatly appreciated it as one of the main side effects of the medication keeping him alive during this final stage is that it makes him constantly overheated and subsequently horribly uncomfortable. Staying here truly made a world of difference for him that week. And the price, while not something we were able to maintain past the five nights we stayed, was extremely reasonable especially considering we were able to get a suite with a bedroom in the back and a living room in the front with a pull out couch - two separate TVs and a closing door between the two rooms so that when my husband got really bad I was able to set our six year old up in the front room watching cartoons and close the door to the back room so that he was not ever as aware as he would have been otherwise of his Daddy’s suffering (which is always very upsetting to him). Had we been able to afford it we would’ve happily stayed until the point in time which my husband had to go to inpatient hospice - recommend to anyone. Fantastic hotel
Awesome place to stay for decent prices in Nashville!! Love the Millennium Maxwell House Hotel!!!
From the time we checked in until the time we checked out 4 days later, we had a perfect stay. We were greeted by Alexis T. when we first arrived at 9:00 a.m. and even though our rooms weren't available that early, she provided PERFECT customer service. She offered to hold our luggage for us so we could begin to explore downtown.....she did it with a smile and could not have been more welcoming. She also told us that breakfast was still being served and if we would like to partake to please do so. She set the bar very high and is a perfect "face"for the hotel! Our rooms were very clean at check in but we did not ask for our rooms to be cleaned after that. We only asked for clean towels and the housekeeping staff were gracious in giving us the amount we requested. We enjoyed the evening reception (provided 7 nights a week/4:00-7:00 p.m.)held in the lobby one evening. That night they had complimentary chicken wings, chips with artichoke dip and cubed cheese......all hot and very tasty! There was also an acoustic guitar player in the lobby providing very nice music (low volume). The morning breakfast was very well presented as well.....one morning they ran out of bacon - no big deal! This hotel is located a 10 minute walk from all the action on Broadway. Super location! I would 100% stay and recommend this hotel to anyone in need of a hotel while visiting downtown Nashville!
My wife and I were celebrating her birthday last week, and Nashville was where she wanted to go (I certainly didn't mind though). We checked in on Wednesday March 4 for three nights. My first thought of the lobby area was it reminded me of the Contemporary Hotel in Disney World minus the monorail running through it. Our early check-in went smoothly as our room was already available, and it was one facing the park, as we requested. Regarding the room itself, it was overall clean and spacious. Next door at Bridgestone Arena, there was a concert the first evening, a hockey game the next evening, and another concert the last evening. We did hear their noise, but glad we didn't also hear all the music from the other side (rooms facing Broadway). Our check-out experience went well too with no discrepancies in our final bill. For breakfasts, we enjoyed the buffet in the lobby. It was nothing spectacular, but still had all the usual breakfast foods. Our only issue came with the coffee shop where on Thursday March 5, it didn't open until after 7am. It was an issue as we are early risers and were specifically told they opened 6am weekdays. Regardless, I would certainly consider staying here again the next time we're in town.
We spent two nights a week ago traveling for fun as a couple. It was a fantastic experience from our initial contact (the hotel actually called to see if we needed anything for a smooth trip or arrival about a week before we got there, which was a nice touch), to the check in with Elliot who was very helpful and friendly, and then all the way through our stay to our check out. Ellington's has a terrific happy hour and outdoor deck - Wonderful cocktails and appetizers (go for the pimento cheese to wash down with a nice dry martini!). The room is absolutely fantastic. We stayed in a Cherry Suite which is a big larger and has everything you will need. The beds and pillows are very comfortable, and the bathroom large. Morning coffee is excellent in the lobby. The location is terrific - right next to Painter's Alley and a few blocks from Broadway and other sites. The developer and designer did a great job of making a new hotel feel truly vintage. Valet parking is a great way to go. We even had to leave around 5:30 am for the airport, so we called the night before to make sure we could access our car, and they had it pulled up waiting for us. Overall, you can't go wrong staying here. We will make The Fairlane our Nashville hotel for sure!
My husband and I stayed here for our tenth anniversary, and it was definitely memorable! We had to change rooms twice, once because the AC didn't work, and once because the ceiling was leaking. However, the beds were super comfortable, and the atrium, pool, and fitness rooms were great. The restaurant has very good food and great atmosphere. Everyone, especially the lady that worked the front desk in the mornings, was very nice, and we got moved quickly and easily both times. I would recommend staying here to anyone, though it seems the hotel could really use some updating. We would stay here again.
The hotel is wonderful and the staff was exceptional. Emily at the lobby bar, Phyllis and Barbara in the cafe to name a few. Faults: no concierge on staff to help Nashville newbies on local dining venues or sights. Front desk staff very kind but called upon to fill this position and not really good at it. Also when checking in the front desk staff were constantly being interrupted to answer the phone which was a bit rude. Last but not least the valet parking situation! We waited almost one hour for our car Sunday morning to be delivered. This can only be attributed to poor planning on the part of management. We were told our car would be available in fifteen minutes so we proceeded down and joined at least another fifty to seventy five families waiting. It had to be known how many would be checking out that morning and should have been planned for. Not Marriott standards.
First the good- we loved the location and would stay here again because of that. Plus, We actually liked the minimalist rooms. They felt very clean. We had read reviews so we booked a larger room with windows. Now the not so good- very unhelpful desk staff. We requested housekeeping but it didn't happen. Next, they checked us out a day early. When I stopped to ask about it, I was met with argument and insistence that our reservation ended now. I showed my emailed confirmation and then it was, Oh, Ok, I'll check you back in. Of course, when I got my final receipt, they charged me the now higher price than what I booked in January, for that last night. I emailed (no response) and called but it was again just argument, and my mistake somehow. Finally, the AC quit working that day. We reported it but the whole day passed without anyone taking action. When we checked back in the afternoon. They said, they couldn't work on it because we had our stuff in the room. They had not given us another room or said that was a problem in the morning but now just kept saying , they couldn't fix it because of us. Just to stop that argument I finally said, "OK, what now?" They then offered us another room for our last night. I don't expect any response to any of this. I see their canned response to every negative review. It's just a full disclosure to those choosing. We'd stay here again for the location and we were comfortable until the AC situation. If service and hospitality is important though, stay somewhere else.
I flew to Nashville to pick up my daughter from Belmont University at the end of the semester and decided to stay at the Graduate for one night. What a delightful hotel! From the friendly staff to the fun yet elegant decor it was a joy from check in to check out! I cannot wait for a longer stay at this hotel on my next trip to Nashville!
We had a wonderful time in downtown Nashville. The Holiday Inn was beautiful. We had a delicious drinks at the bar and the room was beautiful! Mina and Los were very helpful at the valet! Mina gave us directions to our restaurant and was very nice!
I was in Nashville for a business convention and stayed at the Hyatt Place Nashville Downtown due to its proximity to the convention center. The staff was very kind and welcoming. The hotel was clean and rooms are nice size. we had an issue with the hair dryer and GFI outlet in the bathroom and the hotel fixed both issues in 5 minutes. Great Customer experience. The breakfast buffet in the morning is nice, but NO restaurant in the hotel. Fortunately the hotel is surrounded by restaurants. Parking is $40 per night FYI. The only problem with our room was the view was covered by an A/C unit.
My first time staying at an Aloft hotel, but not my last. This property was quirkier than the typical Marriott properties I stay at, but happened to be the least expensive at the time of booking so I gave it a try. I was there for 3 nights with my son (17) visiting Vanderbilt University. The hotel had a very urban feel to it, the room was very spacious, including a sitting area. The bathroom was also spacious, however I didn't like the door-less shower. While it looked interesting, practically speaking you end up getting water all over the floor. The beds, pillows and bedding were comfortable and there were two TV's in the room allowing us to watch different channels. Amenities included a small gym, pool table in the lobby, lobby bar, and a place for a small band to perform (however no one performed during our stay), and a refreshment area. I was least impressed with the refreshment area. While there was coffee available, no breakfast was laid out each morning. We found out later (after complaining about the lack of breakfast) that you had to order your food from the bar and they would make it for you. Since I don't go to the bar that early in the day I never knew, equally my underage son would have never walked up to the bar to order something. In my opinion, this is awful planning on their part. But, aside from the food issue this was a great hotel at a good price.
From the moment I walked in I was greeted by the friendliest women Andrea & Heather they didn’t miss a beat! They were hilarious and told us all of the must see’s in Nashville and all of the best restaurants to go to etc. They were everything I pictured when I think of Nashville.They should REALLY be recognized for the customer service they provide.I have traveled many places and have never experienced a check in like the one at the Indigo.They put us in what they quoted OUR FAVORITE ROOM and when we walked in we knew EXACTLY why.It was huge very clean and modern looking.The lobby was beautiful and the drinks were top notch as well.We are planning to come back to Nashville later on this summer and we will definitely be back and the main reason for that is to visit Andrea & Heather!!!!!!!!!!!See ya soon ladies your favorite New Yorker’s !!!
Short walk to Broadway but if you are looking for great BBQ, look no further than across the street at Martin's. Valet is $40/day so if staying for a few days perhaps look for parking nearby. Our room's AC was not fully functioning, and we asked to have it looked at twice to no avail, but we are not squeaky wheels so we just dealt with it. The Staff at the front desk was super friendly and would have moved us if we asked, but we had unpacked everything and settled in before we noticed, so we didn't ask.
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