Hotels Near Kotra Hanoi In Hanoi

4.5/5Excellent118 Reviews
0.07km from KOTRA Hanoi
It is inevitable that a certain period of time can be felt because the facilities are a little before, but it was a hotel where there were many rooms and high-quality works were used, and it was a satisfactory hotel. The reception was also satisfied with a firm response. There were many Korean tourists, but the TV in the room was mainly aired in Korea. It was a hotel that I felt was specialized. There is a large store of Super VIN MART in the adjacent shopping center, and a large shopping center on the other side of the road It is a convenient hotel with many shopping options. I ate only breakfast, but there were many kinds that could be satisfied.
FromUS$62
3.3/510 Reviews
0.11km from KOTRA Hanoi
I stayed here on two occasions in February The staff is friendly and the rooms are great value for the money. Located in Korean quarters close to restaurants and close to shopping mall Big C. Don't hesitate to stay here. Unless you demand luxury hotels Stefan
FromUS$27
4.2/5Very Good10 Reviews
0.12km from KOTRA Hanoi
Violin Hotel is situated in Hanoi within 5 km from Hanoi Railway Station. Rooms are luxuriously furnished and spacious. Guests also enjoy complimentary WiFi access and free parking facilities.The hotel is 2.9 km from Giang Vo Exhibition Centre. Nearby attractions include Vietnam Museum of Ethnology and the Vietnamese Air Force Museum, both located within 4 km away. Noi Bai International Airport is 23 km away.Featuring elegant décor, each room comes furnished with a comfortable seating area, a minibar and large windows offering ample natural light. Stylish en suite bathrooms feature premium toiletries.The warm and friendly staff at Violin Hotel’s 24-hour front desk will be happy to assist you with travel arrangements and laundry/ironing services.Tasty and authentic Vietnamese-style meals will be served at the on-site restaurant.
FromUS$28
0/50 Reviews
0.15km from KOTRA Hanoi
The 3-star Jeju Hanoi Hotel offers comfort and convenience whether you're on business or holiday in Hanoi. The property has everything you need for a comfortable stay. To be found at the property are 100% non-smoking. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Jeju Hanoi Hotel combines warm hospitality with a lovely ambiance to make your stay in Hanoi unforgettable.
FromUS$22
0/50 Reviews
0.15km from KOTRA Hanoi
FromUS$18
0/50 Reviews
0.19km from KOTRA Hanoi
FromUS$21
0/50 Reviews
0.19km from KOTRA Hanoi
Property Location With a stay at Wonderful Sunny Apartment in Hanoi (Trung Hoa Nhan Chinh), you'll be within a 15-minute drive of My Dinh National Stadium and Ministry of Science and Technology. This apartment is 3.9 mi (6.3 km) from Temple of Literature and 4.3 mi (6.9 km) from Ho Chi Minh Mausoleum. Rooms Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis. Business, Other Amenities Featured amenities include luggage storage, laundry facilities, and an elevator (lift).
FromUS$26
2.2/512 Reviews
0.22km from KOTRA Hanoi
I booked this place after opening a large room. Light meals can be cooked. Hotel staff are friendly. Good value for money. Clean and good condition It's close to Minghua and near Vincom Center Big C Mart.Lotteria is also close
FromUS$13
4.5/5Excellent87 Reviews
0.24km from KOTRA Hanoi
Property Location Located in Hanoi (Trung Hoa Nhan Chinh), IStay Hotel Apartment 6 is minutes from Ministry of Science and Technology and Charmvit Tower. This aparthotel is within close proximity of Embassy of the Republic of Korea and Hanoi Museum. Rooms Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily. Amenities Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Dining Take advantage of the aparthotel's room service (during limited hours). Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
FromUS$17
0/50 Reviews
0.25km from KOTRA Hanoi
One of our best sellers in Hanoi! Located in Hanoi, 1.7 miles from Vincom Center Nguyen Chi Thanh, SPOT ON 919 Khanh Hung Motel features views of the city. This 2-star hotel offers a 24-hour front desk, room service and free WiFi. The hotel has family rooms.At the hotel the rooms are equipped with a desk, a flat-screen TV and a private bathroom.My Dinh Stadium is 2.6 miles from SPOT ON 919 Khanh Hung Motel, while Vietnam Museum of Ethnology is 3.2 miles from the property. The nearest airport is Noi Bai International Airport, 18 miles from the accommodation.
FromUS$10
0/50 Reviews
0.25km from KOTRA Hanoi
The Seoul Hotel provides a great place for travelers to relax after a busy day. The Seoul Hotel offers a pleasant stay in Hanoi for those traveling for business or leisure. Traveling to the hotel is easy with Hanoi Railway Station located approximately 7km away and Noi Bai International Airport roughly 28km away. Seeing Hanoi's sights from this hotel is easy with Hanoi Museum, Keangnam Hanoi Landmark Tower and Sky 72 Observatory all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
FromUS$14
3.9/51 Reviews
0.28km from KOTRA Hanoi
Adeline Apartment & Hotel Hanoi in Hanoi provides adults only accommodations with a shared lounge, a garden and a casino. This hotel offers room service, a concierge service and free WiFi. The property has a 24-hour front desk, a shared kitchen and currency exchange for guests.The rooms comes with air conditioning, a flat-screen TV with satellite channels, a fridge, an electric tea pot, a bidet, a hairdryer and a desk. Rooms come complete with a private bathroom equipped with a shower and free toiletries, while certain accommodations at the hotel also feature a seating area. All guest rooms have a closet.Adeline Apartment & Hotel Hanoi has a terrace. The area is popular for hiking and cycling, and car rental is available at the accommodation.Adeline Apartment & Hotel Hanoi provides an ironing service, as well as business facilities like fax and photocopying.Vincom Center Nguyen Chi Thanh is 2.9 km from the hotel, while My Dinh Stadium is 5 km from the property. The nearest airport is Noi Bai International, 29 km from Adeline Apartment & Hotel Hanoi, and the property offers a paid airport shuttle service.Cau Giay is a great choice for travelers interested in coffee, old-town exploration and budget-friendly traveling.
FromUS$14

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Hotels Near Kotra Hanoi In Hanoi Review

5/51 Reviews
The staff here is friendly and helpful although there is no reception area, but a small & comfortable cafeteria right at the lobby (on the second floor). The breakfast is just acceptable, so don’t expect something special to eat. Actually they served us the instant noodle (phở) with chicken for our first morning and egg with bread for the second one. The room is so quite new, with modern facilities and nice decoration. And this apartment is located at somehow in a quiet and peaceful area so I highly recommend it to people who like the not so crowded environment.
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FromUS$28
4.4/514 Reviews
Hồ Hoàn Kiếm District
Hanoi Centre Hostel is in a great location! Super easy to walk to restaurants and interesting locations in the old quarter. Free breakfast was really good and there were lots of options like banana or chocolate pancakes and Vietnamese breakfast. All the staff were super friendly and helpful and special thanks to ‘Thi’ for going above and beyond with his service.
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FromUS$13
4.3/510 Reviews
Hồ Hoàn Kiếm District
Superb location in the heart of the Old Quarter and great room with extremely comfortable bed. All staff, especially Lúóng, really welcoming and so helpful. They will arrange taxis, flights, boat trips for you, you name it.... Breakfast was great too! Thank you Hanoi Old Quarter Homestay for getting my trip off to an amazing start!
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FromUS$26
5/55 Reviews
Ba Dinh Square
Stayed here for three nights in total as part of a north to south tour or Vietnam with Swallow Travwl(seperate review) Check in was very efficient and staff very informative. We stayed our first night in a beautiful double room on the 10th floor I think it was, the same floor as the terrace. Unfortunately there was some noise from the roof on that first day after we arrived after 24hrs of travel. I believe, having spoken to reception staff, that as there was some work going on for the emergency stairwell. We checked out the following morning to go on a tour of Halong Bay. We returned the following day and although our new room was on the same floor it was much larger. The bathroom was huge with a wonderful shower &huge comfy bed. Breakfast buffet was also very nice with a good variety of local dishes, pastries and eastern style food. Plenty of options to set you up for a day of sight seeing. All the staff here are amazing and I believe they are one of the hotel's best asset, along with its location and cleanliness. Every one of them from the doorman to receptionists to the ladies& gents in the restaurant at breakfast always have a smile and a greeting for you.(sorry I can't remember names!) Would have no hesitation in staying in this hotel again and/or recommending it to friends or family. Well done to all involved, they made our stay in Hanoi wonderful. On a side note there is a lovely backery directly across the road too!
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FromUS$38
4.2/510 Reviews
Ba Dinh Square
The staff here are really helpful. First, we arrived 12 midnight in Hanoi and our 3rd party transfer service was not in the meet and greet area. They helped us contact the company of our 3rd party service provider and we got to the hotel around 3am. We stayed here for 2 nights on a bedroom good for 3 persons. The room and the comfort room were clean. Toiletries are complete. You can request for ironing service on a very cheap price. Ice cubes for your tumbler can also be requested for room service without charge. Breakfast got a lot of choices. From fruits, salads to proteins and cards. Good for carnivores and vegetarians. Their are side street restaurants and convenience stores near the hotel. You can also use Grab app if you want to go around the old quarter. Friendly receptionists will welcome you to the hotel and they are also able to speak in good english. Will definitely go back! :)
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FromUS$23
5/55 Reviews
Hồ Hoàn Kiếm District
We had a wonderful time in Hanoi - although Corona crisis gave us a hard time - just because we had the chance to find this cute and cosy and so welltreated house in Old Quarter, Hanoi. Anne cared for us all the times, even during the days when we tried to travel countryside. When the crisis even forced us to change our flights - and you remember that all flights were later stopped at a certain stage of the pandemy - she found a way to bring us home to Germany by personally fighting for new tickets for us! Remarkable lady! Furthermore, her auntie is a wonderful cook and surprised us with tasty dishes. And Hannah and Jen were very helpful and so friendly, too. The house is very clean, the coffee is super tasty, the concept with food from locals for breakfast is really smart, the location is perfect and the rooms are cosily designed and well equiped. We will definitely come back!
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FromUS$22
3.5/510 Reviews
I stayed in this nice hotel in April during my business trip for a couple of days and really enjoyed being here. Comfortable, clean, quite place, owner is very friendly person. Highly recommend! :) :)
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FromUS$16
3/55 Reviews
Hồ Hoàn Kiếm District
Nestled in the Old Quarter. 200+ years old building houses different sleeping quarters for a comfortable stay. We had the Garden View Room. Top floor. Spacious room, comfy bed and shower. Room had the amenities needed for a comfy stay. You’re surrounded by many places to eat and a plethora of spas for a great massage. Waking distance from Hoan Kiem Lake. Highly recommended.
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FromUS$192
5/51 Reviews
Was caught in a rainstorm and the Omerta came up om google tp save me. Long the owner meet me as I arrived and took care of me amazingly well. Long speaks great English and pointed me to the local places to eat. Very nice, clean and well appointed hotel with great service.
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FromUS$16
5/52 Reviews
Hello, I've been here for 3 nights, beds are very good, and place is clean and functional. But the best part is the owner, a young and dynamic guy always ready to help you with everything. He gave me a great help with my trip. Highly recommend
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FromUS$7
1.5/511 Reviews
Hồ Hoàn Kiếm District
My favorite thing about Golden Time Hostel 3 was the staff. Every member of the staff was helpful, kind, courteous and made me feel as though I was a member of the family. In particular I want to acknowledge the receptionist Na. She was amazing. She helped me book tours for: Ha Long Bay & Sa Pa (both of which were absolutely fantastic and fun!). She also helped me book buses to Ha Giang as well as a flight to Da Nang. When it came to Na she really went above and beyond to help me have the best time in Vietnam. I was actually quite sad to say goodbye to Na when I finally left Ha Noi. Aside from the staff the hostel itself is great. The rooms are very clean. The beds are memory foam which were super comfortable. The location is right in the heart of Old Town Ha Noi - everything seems to be within walking distance (the lake, the church, the War Museum, the memorial to Ho Chi Minh were all accessible by foot). I stayed in 3 or 4 different rooms while in/out of Ha Noi and each room had a fan, AC, TV. Golden Time Hostel 3 really met and exceeded all of my expectations regarding how a hostel should operate. If I'm ever in Ha Noi again (which I hope in my lifetime I do get to come back to Vietnam) this will be the ONLY place I consider staying. Thank you to everyone @ Golden Time Hostel 3 for making my Northern Vietnam experience so special. (Again, shout out to Na!)
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FromUS$8
3.9/510 Reviews
Unless you have business/work to do in this neighborhood, you can skip this hotel and pick a good one in a better part of the city. The Hospitality of the staff and smiling faces is what adds the 3 stars to this hotel and they make you feel at home from the time you enter until you leave. LOCATION: Bit far away from the city center or old town and not the finest neighborhoods and nothing much to do around. DINE + DRINK: Nice Rooftop Restaurant on the 10th floor with sweet views of the cityscape and serving local and international food. ROOM: I stayed in 202, so this review is based on that; VIEW: Sweet view of the arterial road outside and traffic which is actually cool in the night; SIZE: Reasonably spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Not great, Bring your own! FACILITIES: NO Gym or Pool. Just chill out Asian Style! SERVICE: Friendly staff that took care of all my needs with a smile and made us feel pampered and well taken care of. Special Shout out to LISA at the front desk HOW WIRED YOU WILL BE: Free high speed Wi-Fi that works well all over the property. Good Plasma TV screen dishing out very limited set of channels spanning sports, news, music, movies and entertainment in a few languages
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FromUS$57
4.2/517 Reviews
Hotel is very ageing but well-kept and clean. Bathroom lighting a little dim, furniture on the vintage side. Bed and linen was clean and very comfy. Pillows were especially inviting, Gym is stuffy but you can use the brand new gym next door at its sister hotel. And the pool as well. So it's a good deal. Staff are so kind, they show you to your breakfast, they are eager to help with the luggage. asked about your well-being. Feels like home!
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FromUS$25
3.2/510 Reviews
Hồ Hoàn Kiếm District
To tell the truth, we were totally satisfied with their service. From the hotel guard, who took out package to our room, to the receptionist, who explained our booking here. Actually, we ran out of a hotel nearby, which was very dirty and moistured. The furniture inside the room had rather high quality, with nearly all stuffs you need like in your house. About the price, we didnt book at first on the webpage, we just came and ask for available room, and luckily, there was one room for us after a customer had checked out. The price was cheaper than the one on booking.com, 540k to 670k, respectively. Highly recommend
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FromUS$25
4.5/55 Reviews
Around there are many good restaurants, many caffe bars, ... near the market Hom, Vincom Center, Trang Tien Plaza, ... very convenient for shopping Rooms are clean, nice, friendly staff. The choice of value for money.
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FromUS$21
4.5/55 Reviews
Hồ Hoàn Kiếm District
We initially stayed for a few days at another lovely place we'd chosen before leaving NZ. However for a more intimate experience, for even better value, for the gem that others described, we chose the charming, boutique Ladybug when we retuned to Hanoi and ended up staying on two occasions with Hanoi as our base. We noticed it tucked down a little alley we passed on walk to our original hotel and thought it looked cute and worth looking into. We agreed with every positive review we read. And would unhesitatingly chose french quarter over noisier old quarter. The latter is an easy walk or cheap, cheap taxi ride away from Ladybug. In addition to everything else that makes Ladybug fabulous e.g. the bathrooms, decor, comfortable beds; one evening I asked for poached eggs instead of the sunnyside option. My request was not on the menu, despite all sort of other lovely options and I felt I was unwittingly putting them to too much trouble. I was unsure what I was asking for had been understood and asked them not to worry. Well next morning breakfast seemed to take slightly longer... not much mind... the delay, for which our lovely host apologised profusely, was due to the fact that the eggs were poached perfectly and in hollowed out toast. Very artistic and delicious. Eggceptional. I was embarrassed and touched that the lady had gone to so much effort and apparently this was her first time making them! They were a masterpiece and caused a bit of a shared laugh as these were not ordinary poached eggs. The staff really were great. The young guy's English is particularly good and they were all so friendly we would absolutely stay there again on our next visit to Hanoi. Thank you everyone at the Ladybug.
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FromUS$36
5/54 Reviews
Hồ Hoàn Kiếm District
Incredible customer service. The staff here went above and beyond during our stay. Rami, and her sisters, truly made our time here amazing. Rami helped us with booking tours, buses and more. She truly embodies what customer care is. Along with the great staff, the rooms are incredibly clean, A/C, and it’s in a great location that is walking distance from everything we needed. One thing to note is that it is on a busier street so you will hear traffic, but being in the Old Quarter you can’t really escape that anywhere. Highly, highly recommend anyone to stay here- we did, multiple times throughout our journey in Northern Vietnam! :)
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FromUS$13
1.7/511 Reviews
Hồ Hoàn Kiếm District
Our original plan in Hanoi was to stay for only one night and then travel to Halong Bay but we liked the city so much we asked our hotel for more vacancy, which they did not have (this actually turned out to be a lot better).... Walking around Hanoi all hotels were full, until we arrived Au Cœur de Hanoi Boutique Hotel and we found the friendliest staff ever. They offered us the Au Cœur de Hanoi apartment, helped us get a Grab to get our luggage at our previous hotel and take us to the apartment. At first it was not easy to find the property because it is located at the end of a dead end alley (it sort of looked a bit sketchy but after all it turned out being pretty safe) We were a family of 5 and my sister and nephew and I fit perfectly in one room and my brother and his wife in the other one. The kitchen in the middle with its table and sofa were not big but worked out perfect for what we needed. We stayed for 2 nights and then went to Ha Long Bay. I had kept the contact of the staff in my phone and since our flight was not until midnight from Hanoi airport I asked them through WhatsApp if it was ok to leave our luggage at the Boutique Hotel while we went shopping for souvenirs and then come back to pick up our luggage to fly for our next destination. If I ever come back to Hanoi I will definitely stay either at this apartment or boutique hotel.
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FromUS$30
5/51 Reviews
This is the best serviced apartment I have stayed in Vietnam. Located in Cau Giay and very convenient with the best pho gai within a few minutes. The Staff have been most wonderful in their service and always attentive to our every request. Room facilities are of high quality. Not surprising when these apartments are built by developers themselves. Highly recommended for any type of traveller. Best value for money staying in these apartments!
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FromUS$23
3.9/58 Reviews
Ba Dinh Square
Santa Barbara Hotel reminds me of some old hotels in Italy - quiet and quaint. If there were tiny verandas with flower plant boxes, the similarities would have been complete. Although there was indeed a nice garden up the 6th floor where we had breakfast - munching on some noodles while watching the typical Hanoi street scene below was precious. In a place where store front space is prized (and heavily taxed, that's why most Hanoi buildings are narrow front and up but built deep across), Santa Barbara occupies quite a space - add the Highlands Cafe at the ground floor and the building seems to wrap around two streets! We checked in at around 3am (CebuPac's schedule is really something), found the tiny front lobby in darkness and thought the hotel was closed (we're so used to bright lights at night that this was a pleasant surprise). Of course, hotels are always open and the bright (for that time of day) reception staff (Mr. Bing, sorry if I didn't get the name right), had us checked in in a jiff! Our room had a window that opened directly above the front door. Surprisingly, it wasn't all that noisy and we still had a good four hours of sleep as we needed to be ready before the 8 am pick up for the Halong Bay tour that I've been dreaming of or years. Loved the huge headboard spanning the twin beds, with tacked foamed faux leather that was perfect for my feet as I needed to put them up after walking long hours touring and shopping! Just this is enough reason for me to come back. I remember I also did this in our Beijing hotel after walking more than 20,000 steps at the Great Wall, but my feet only encountered cold concrete! Ouch! The good stuff kept coming - they have nice toiletries, fluffy towels, bathrobes, comfy comforter, and a tub! I love bath tubs! And the one at Santa Barbara was very good for the price we paid for the room. Then there's the service level - friendly and efficient, just like most in Southeast Asia. Cleanliness was excellent - good for sometimes OCs like me. Breakfast fare was modest but filling - loved the mantao, tho they should be always steamed to maintain their fluffiness. The noodle dishes were also very yummy. The location is prime - we walked in any direction and we reached interesting restos, spas, convenience stores, little shopping areas, cafes, etc. The night market is just a walkable distance away - esp. if you're young with lots of excess energy. Don't worry if you get lost, the locals are very friendly and they will use their smart phones to point you in the right direction without fail. We greatly enjoyed our stay, albeit short, in this hotel. On our last day we met some pinoys who also booked this hotel by luck! We'll definitely be back - in Hanoi and Santa Barbara!
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FromUS$17
4.5/55 Reviews
Hồ Hoàn Kiếm District
Visited Gecko with my partner whilst on a travelling holiday in Vietnam via Hà Nói. The food was fantastic, great value for money and arrived in a timely fashion, was clean a very small restaurant but plenty of room between tables We were served by the wonderful Nihan she was amazing and very attentive. Her customer service was exceptional. She definitely is a employee any employer would be proud of, what an amazing asset Gecko have with her! The waitress make the experience that little more exciting. Definitely would recommend to anyone wanting a bite to eat whilst out and about in Hà Nòi
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FromUS$31
5/55 Reviews
Hồ Hoàn Kiếm District
The location is superb, its within walking distance to most attractions and the nightlife, but still in a calm area at night. So you dont have the mambo jambo of the bar/backpacker street. The whole facility is really clean, the beds were exceptionally clean and comfortable. There is a nice rooftop terrace, to enjoy a coffee or a drink, SpeakEasy also offers happy hours and the drinks were exceptional. I had one of the best whisky sours in a long time. Last but not least, the staff and the managers go the EXTRA mile for their customers. If you need something, just make sure you talk to the staff, they will assist or guide you in the best way possible. Just one prime example: I needed a place to store my motorbike, as I was planning to do the Ha Giang loop and traveling up north by bus. They helped me out by letting me park the motorbike at their grounds. MUCH appreciated!! Last but not least, in your price, you also have a breakfast included, which is decent and totally fine for the price you pay. Its simple but fresh and tasty, eggs with slices of toast bread. I will definitely come back to stay with Tabalo SpeakEasy.
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FromUS$8
5/513 Reviews
Hotel you want to find again Korean and Vietnamese are available in English and It is the best hotel for Koreans. Every time I go to Vietnam, the reason I visit is as comfortable as Korea Always because of the friendly staff Breakfast is served with Korean-style alum and everything is served except for the service.
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FromUS$56
4.8/599 Reviews
Hồ Hoàn Kiếm District
A taxi to the hotel as soon as it landed, & # 127976; the distance is a bit far, but the housekeeper will arrange check-in after entering the hotel, there will be a welcome drink and wet towels, the housekeeper is very good, will help you solve all problems, but will recommend an additional 100USD Upgrading a large room can have administrative treatment, but we are out for tourism. Administrative services are completely unavailable, so we refused. The hotel has a very large environment, and there are almost no Chinese. What makes me feel most charming is the small corridor where the hotel introduces its history. The history of more than 100 years is really meaningful, which is why I chose it during my trip. , Let me have a new understanding of Hanoi. The only drawback is that the shower in the bathroom must be in the bathtub. It is very unsafe and it can be dangerous if it slips. Next time I go to Hanoi, I will continue to choose this hotel ~ The design style is also very distinctive ~
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FromUS$123
4.4/5192 Reviews
Hồ Hoàn Kiếm District
Breakfast is ok, the front desk service is very good, the door is not large, there is an ATM at the door, Chinese and English Vietnamese, convenient for travel , It is worth staying at this store next time, three ⭐️ level has surpassed 4 ⭐️ level hotel service, the front desk also provides RMB exchange business, taxi service, good, good, good
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FromUS$19
1/56 Reviews
Hồ Hoàn Kiếm District
Stayed for 2 nights recently at the end of our trip in Vietnam. Had a great welcome by the staff, all very friendly and willing to do anything to help your stay be as comfortable as possible. We did their laundry service which was fabulous, a good price and came quickly. Breakfast was mediocre, not much available but the Pho was delicious. We were offered an upgraded room for an extra $5 dollars but had to change to next door the following night. They claim it has a lake view but we couldn’t see the lake at all. We didn’t care for the view anyway, but there is not point lying about it to future customers. The last room we had had dark mud stains all over the light curtain and stains on the bed. When asked to write a review at the end of our stay, we are watched until finished writing it. After all the positives we had written, we were made to feel uncomfortable about the little things that weren’t great about the room, I feel they really push for great reviews. We have now moved on to another country backpacking, and my partner receives several whatsapp messages from one of the staff members at the hotel. She retrieved his number via booking.com to communicate first off about whether we need an airport transfer. However this time they are continuing to push for a good review which is now getting annoying. She sends heart emojis to him and says she misses him so much. Which may be their version of customer service lost in translation, but it is a little inappropriate to message your customers this way. This hotel would’ve received a lot more stars, but after how much of a big deal has been made about our tiny comments about the stains and how much we’ve been pestered to leave a good review, it has ruined the experience for us.
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FromUS$14
4.5/588 Reviews
Hồ Hoàn Kiếm District
The environment breakfast is actually very good; the location area is also very convenient to several museums and attractions, and there are banks and various small shops in the surrounding area, which is very convenient as a whole; the only disadvantage is decoration, but this one can also be considerate. It ’s already finished when my friend goes
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FromUS$85
4.5/590 Reviews
Temple of Literature
The hotel is good, but Ctrip really, I do not know how to say. The subsequent itinerary also helped a friend book another hotel, and the written confirmation was immediate and cannot be cancelled. After the payment was submitted, the confirmation time was 24 hours, and the customer service was urged N times. After a few hours, I was told that I had no room. Also tell me what room status, what agents have delays ... never again believe Ctrip's room left. No credibility! !! !!
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FromUS$63
3.9/531 Reviews
Hồ Hoàn Kiếm District
The location, the price is perfect, the hotel is clean and tidy. However, the narrow room is hmm. The restaurant is also on the 7th floor, so the view is good, but the chef came to work late the next day, so breakfast was delayed. The restaurant staff is different, but the hotel lobby staff is always friendly... When it rains a little, they even lend an umbrella and guide them when taking a taxi * Thanks for staying well.
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FromUS$16
5/51 Reviews
Hồ Hoàn Kiếm District
The hotel is very nice and clean In the center of the old town, it is very convenient to travel. The receptionist is very welcoming and hospitable. I will definitely come back next time, thank you
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FromUS$18

Hotels Near Kotra Hanoi In Hanoi FAQ