1.58km from La Pizza in BoccaWorst hotel experience ever! Be careful with this hotel and don't be misled by the well crafted photos, it really doesn't feel like a 4 star hotel. After looking at the images for Locanda Dell Angelo, we decided to upgrade to 2 superior rooms for 2 nights. On arrival at 2.30pm, we had to carry our luggage up two flights of stairs - no lift. One of the rooms was not ready and the other room smelt like it had just been fumigated and had no curtains. After looking around at the general poor condition of the room, I requested a room change or a refund, but was told there were no other rooms available and a refund was not possible. We went out for dinner and returned around 8.30pm. When we returned, the second room had been made up with one flat pillow for each bed. After requesting two additional pillows, we were told extra pillows were not available. Very poor customer service and lots of rules in this hotel, like no room service and dinner served in restaurant between 8.15pm-9.30pm. After being bitten by mosquitoes on the balcony, we decided to keep the old wooden single glazed balcony door closed and keep the AC on, even though it was noisey and smelly. After a very uncomfotable night, we decided to leave straightaway so not to spoil the rest of our holiday. Best decision ever to checkout early, even it did cost the the additional night's stay.