1.31km from Malimatoc Elementary SchoolWe stayed at Casita Ysabel for 2 nights at the end of our trip having read good reviews about the hotel and location. But I have to say I’ve never had so many mixed feelings about a place like as to what we experienced here. A place with so much potential but that looks run down by time and lack of guests over the years. On one hand the location was perfect, the snorkelling and island hopping was dreamy and all to ourselves, we even spotted turtles and sharks amongst all sorts of colourful coral and fishes. We’ve enjoyed relaxing and reading by the sea, kayaking and even our room’s view overlooking the sea in between tall trees was a delight. It had everything to be perfect. On the other hand, hotel management and staff was the utmost disappointing experience. We were the only guests there and I’m not even sure when someone last checked-in. To the point the staff (consisting of 2 mothers carrying their children around and a few other who all live on site apparently) seemed surprised and not knowing what to do with us, it doesn’t help either they barely speak English. They made us feel as if they were doing us a favour by being there. There’s no price lists on sight so you have to rely on verbal monetary agreements on the spot which might change as they please. As we had our meals they were just hovering around speaking loudly with each other and making us feel awkward, waiting for us to go up to our room to shut everything down for the evening (at 8pm...). This meant that we were completely restricted in what we could do after dinner and also if we needed anything there was no one to assist us. For instance, dinner had to be served at 6pm because the chef had to go home. Probably because of the lack of guests, there was barely any food/drinks at the hotel, to the point that there was no food options and you have to eat whatever they give you, always a 3 course meal of basic soup, meat/fish with rice and desert. At breakfast, when I asked for fruit, the waiter looked surprised as there was none in the hotel!?!?!? We had 2 slices of bread and coffee instead. I luckily managed to make them buy some fruit for the next day. On the last day they decided to give us tuna steaks for dinner and for that we had to pay for an “upgrade”, of course we had no say in it. And they run Our room wasn’t cleaned whilst we were there and there were no amenities on the room either. The running water in the bathroom smelled of rotten eggs. Considering we were paying £80 a night, the standards of the hotel were very poor and extremely disappointing. I’m going to report this to lower their rating to a 2 star hotel.