Hotels Near Mantra In Chicago
Very Good12 Reviews
3.67km from MantraThis was probably the worst Marriott property I have ever stayed at. This hotel is selling rooms with club level access when in fact there is no club level available. Instead of charging the room rate without club access we were offered a $10 voucher for the market and TWO breakfast vouchers for two adults and two children. Yes, breakfast for two people when there were four. We were never actually given these vouchers. In the morning I called the front desk to inquire about the breakfast. Apparently, the restaurant in the hotel is not even open and the breakfast was good for a coffee and sandwich at the Starbucks located in the hotel. Unfortunately, the Starbucks was out of almost everything. I booked a club level room to have the convenience of drinks, snacks and breakfast during my stay with my grandchildren. We were told we would have complimentary water in the room. There were none of the amenities that were listed in the website. No robes or slippers. No water. Nothing. I would have brought snacks and water from home had the hotel bothered to inform me there was no club level. The room had a “pullout” sofa with no sheets. Just a pancake thin nasty mattress. It took over 1/2 hour and two phone calls for sheets and the sent a thin comforter to try and cushion the mattress. It didn’t work. The kids could feel the metal. Staff was less then friendly at check in. The people working there can definitely make or break your stay in a hotel. I was told points would be added to my Marriott account but that has not happened. Probably never will. Do not stay here. There are many other options near the hotel.
Very Good31 Reviews
3.76km from MantraThe location is convenient and the room was clean. A decent deal for the price. Having Bar Louie open downstairs for carry-out was nice. The good points end there though. I've stayed in a handful of hotels since the pandemic, including two other Holiday Inns, and this was the first one where the staff didn't explain the reduced services at check-in. They didn't explain that there would be no breakfast, even though there were ads for breakfast in the elevator. The next morning, I was disappointed to find that the only option for breakfast was to pre-order the night before. The shop in the lobby wasn't open, and the staff at the front desk had no idea when it would open for the day. Eventually the front desk was able to get us the grab and go breakfast after all, but it was just very confusing. My room didn't have a coffee maker when I checked in. They brought me one later, but only one coffee pod, so I had to ask in the lobby for more. There was no tea available, just the Keurig coffee. The hit-and-miss service from staff (even the one friendly helpful woman didn't seemed unhappy and frustrated) coupled with not offering an amenity/points for being Platinum member, and having a mystery charge on my credit card bill that I haven't been able to get reversed yet makes me think that there are some bigger management issues at play here. It's obviously fine for a short stay, but bring your own food/instant coffee and check your bill carefully.
3.87km from MantraMy brief stay at this Marriott near Chicago O’Hare was worthy of four stars. I must commend the staff for providing top-notch service for me, from hailing a wheelchair-accessible taxi to/from airport, helping with electronic device charging, and everything in between. Special shoutouts to Greta and Rahul for their amazing service!! And thanks for implementing COVID-19 precautions! I requested a quiet room away from traffic, and while I was close to a major highway, the noise was very minimal and manageable. Cleanliness was a big priority, and I was especially appreciative of this amid the COVID-19 pandemic. Everything was essentially perfect except for the available charging outlets at the bedside lamps. Those were really the only easy places to plug in electronics, and, sadly, none sustained a charge. I called down to request help, and a masked maintenance employee came up to assist me in plugging everything in successfully. It worked out in the end, which I’m super grateful for, but it was an initial hassle that could be improved. Like many other full-service Marriotts, there’s a restaurant in the lobby; I dined there my first night. While my server was cordial and welcoming, I was not too impressed with the food I ordered; it was simply so-so. Somewhat overpriced for what I paid, but not too big of a deal. Just want to let my readers know in advance, so as to inform others’ decisions the best way possible. And seriously, though—despite the non-operational electrical outlets and average restaurant food, my stay was super positive and will return whenever I need an airport hotel. Four stars stands today, and I hope to bump that to five when I visit in the future. Thanks for a great experience!!
Very Good574 Reviews
4.28km from MantraThe hotel was great location wise, but extremely expensive as the only in-airport hotel. Fairly easy to find too. Rooms could do with a revamp, as they feel and look like a hotel straight out of the 80s, plus there was a rather large gap underneath the door so sound travelled through very easily. Nice big room, but there was nothing in the minibar and was only given a small bottle of water during check-in (close to midnight). Only stayed out of convenience, but was comfortable to say the least.
4.35km from MantraI stayed here due to its proximity to the NBOME national testing center, where osteopathic medical students go to take their COMLEX Level 2 PE practical board exam. The hotel is located just down the street, no more than 5 minutes away from the NBOME. Springhill offers a free airport shuttle pickup and our driver, Kimball, was absolutely wonderful. On the ride from O’Hare to Springhill, Kimball answered all of our questions, told us about the area, offered restaurant and travel tips, and was just so pleasant. He detailed, step by step, the process I would go through the next morning to take the hotel shuttle to the testing area. This really meant a lot to a nervous student before one of the most important exams of their academic career. The rooms were large and comfortable, with a living room area, kitchen area, and bedroom section. One of the major assets of the Springhill is having an Outback Steakhouse located right within the hotel. We took advantage of that by dining in one night and getting takeout the next. If you want to dine out, the hotel shuttle runs anywhere within a 2 mile radius. The front desk workers were very friendly and helpful, going well out of their way to make their guests feel welcome and comfortable. The hotel breakfast each morning was nice, with a great selection, I just wish that there was bacon on the hot bar, rather than sausage every morning. I had a wonderful stay at Springhill and would definitely recommend it if you need something close to the NBOME or if you just want a hotel that puts their guests first.
Hotels Near Mantra In Chicago Review
There is a very popular restaurant for breakfast on the first floor of the hotel. The taste is good. You can watch the night view of Chicago on the top floor and take photos. It feels good to stay. I have stayed twice and walked to the surrounding attractions. Trump Hotel across the river
Let me start by saying that I was so looking forward to our stay at the Swissotel Chicago - for a very special occasion. And it was off to a great start when the bell man greeted us and escorted us to the front desk. But that was the end of our pleasant experience with Swissotel, even though I had called in advance to let them know this was a special occasion. We were greeted at the front desk by a cold and unwelcoming individual named Nicole Thompson. She was horribly rude and unfriendly. When I inquired about the bill because I was surprised it was more than anticipated from my online reservation, she seemed bothered with my questions and made me feel like I was being problematic, instead of just trying to get clarification. We left the front desk feeling very unwelcome and it left a bad taste in our mouths, but I wasn't going to let it damper the day and instead, looked forward to our pre-booked city view room... instead, Ms. Thompson put us in a room on the 4th floor directly in front of the elevator, which is neither a river view or a city view, but a concrete view of a roof of a building next door - and in the distance, a little sliver of the lake. Even thinking about it now upsets me so much. So we were left with a room without a city view, paying more than I expected, and didn't get the $10 per day credit for not using housekeeping service. I am so disappointed with my stay at the Swissotel and will never recommend it to anyone.
Stayed here for three nights with my son while he looked at colleges. The location is great - right next to a CTA stop, so even on a freezing night in January, it was easy to get places. The neighborhood has lots of affordable places to eat and shop. It is a residential neighborhood as opposed to a touristy one. Our room faced a brick wall, but that meant no street noise. I liked that the room was a real suite with a door between the bedroom and living room. Too often places say they are a "suite," but it really just means there is a couch. I could get up earlier than my son and not bother him. And I love any hotel that provides robes. So great to have one to wear after taking a shower! The breakfast is basic - just coffee, juice, boxed cereal, toast - but enough to keep you going while you wait for your teen son to wake up (are you sensing a theme here?) Lots of places within a block or two to get a heartier breakfast, though. There are few amenities here. No business center, no place to use a computer or printer, no exercise room, no restaurant. But it is a very good basic hotel. Because the rooms are suites, there seemed to be a lot of rooms with a lot of people in them. When we arrived, there were several rooms on our hallway with their doors open and people running between them drinking wine and yelling to each other. I think the front desk said it was a bridal party. On the next two nights, there was a huge group of people in the lobby playing games and drinking beer. There is no way anyone else could have just hung out in the lobby. The staff did an excellent job at getting people to keep the sound down and get out of other guests' way, but still, a lot of big groups, so maybe not the best hotel if you want a sedate atmosphere. I imagine it is a lot quieter if you stay mid-week. I was supposed to stay at this hotel again in March, but had to cancel at the last minute because my event was cancelled the night before due to the growing threat of the COVID-19 pandemic. Although I had passed the cancellation deadline, the staff happily gave me a refund. As soon as this lockdown ends, I hope to get to Chicago and stay in this hotel again!
If you are staying to visit someone in Rush hospital, this is the place to stay. There is a parking garage 50 feet from the hotel with overnight rates cheaper than the hospital hourly rates. I walked two blocks to the hospital through a good neighborhood with no issues. They also had a shuttle if the walk is too much or weather doesn't permit.
I recently visited The Blackstone for my second stay. Since I was alone this time, it allowed me the chance to focus on the quality of my stay in itself. During such a strange time as the COVID-19 pandemic in the US, and searching for a new home in the Chicago area, comfort and solace is hard won. I was able to have it, in part, because of the beauty of the hotel as my lodging. The rooms at the Blackstone are comfortable and even luxurious. If you can, try to stay in one of the rooms that allows a view of the Lake. The sunrise from the hotel is magical and truly relaxing. The amenities of the hotel are also fabulous. Restaurants, shops, Navy Pier, museums, Grant Park, Millennium Park, and other activities are all comfortably walkable from here. The Blackstone is artsy and gorgeously whispers its significant Chicago history to its guests. The staff in the hotel are its best secret, though. At each service point, the Blackstone staff was professional, helpful, friendly...even to the point of conversation about the local scene. In particular, I would like to thank Lilly for her help on the day I checked in, times I came to the desk for snacks and information, and even on the day I checked out. Her work is an asset to the hotel and its brand. Thank you for a great stay!
The hotel was good and had everything we needed for our stay. The location was great and ideal for exploring the city. John in particular on the front desk was really helpful and friendly throughout our stay. My only real criticism was that the hotel has a long was to go in terms of sustainability. In our rooms the coffee cups were disposable and even at breakfast the plates, cups and cutlery were all disposable. This is really unnecessary. It would be absolutely be possible to make these all things that can be washed and reused. In addition we were told that if we were happy to reuse our towels we just had to hang them up. Despite doing this, they were replaced every day, We would have been happy to use the towels to be more enviornmentally friendly but weren't given the option.
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