Hotels Near Mereke

Hotels Near Mereke In Almaty

4/5Very Good6 Reviews
2.31km from downtown
Located in Almaty, Kazakhstan’s largest city, this hotel offers free Wi-Fi, room service and a 24-hour front desk. Almaty Train Station is about 1.5 km away.All classic-style rooms at the Royal Petrol Hotel are comfortably furnished and feature a flat-screen TV, minibar, safe and telephone. Modern bathrooms offer a bath or shower, with hairdryer and bathrobe.A rich, continental breakfast is served every morning in the Royal Petrol’s dining hall or in the guest rooms. A variety of drinks can be enjoyed at the hotel bar.The historic Ascension Cathedral, Abay Opera House and Almaty Central Stadium are all within a 15-minute drive from the Royal Petrol Almaty. Just 8 km away on Koke Tobe Mountain, Almaty TV tower offers scenic views of the city.
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4.7/5Outstanding57 Reviews
2.72km from downtown
The hotel environment is very good, the tower layout, good ventilation, breakfast is particularly rich, the restaurant waiters are very handsome, took a bite, the front desk staff is very beautiful, the living is comfortable, the bathroom is large, the bed is a bit smaller, and it almost rolled underground Haha
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5/5Perfect17 Reviews
2.72km from downtown
Excellent hotel in the central part of Almaty. Tasty breakfast, good sauna and low price!
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4/5Very Good2 Reviews
2.75km from downtown
I think goood hotel ^^
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3/57 Reviews
3.11km from downtown
Property Location With a stay at Sacvoyage Hotel in Almaty, you'll be close to Almaty Central Stadium and Republic Square. This hotel is within close proximity of Presidential Palace and National Museum of Kazakhstan. Rooms Make yourself at home in one of the 37 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls. Amenities Enjoy recreational amenities such as a sauna and a 24-hour fitness center. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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5/5Perfect42 Reviews
3.27km from downtown
We had a lovely stay at Hilton Almaty over the Christmas and New year period! The spa and facilities are incredible and the family guest room was large. Thoroughly recommend it for families and access for skiing. The spa after a full day skiing makes it so worth the travel! The reasons we didn't give 5 stars were the breakfast - nothing wrong except no fresh bread and a bit basic compared to the rest of the hotel, the room was hot and the fridges didn't work but we didn't report this. The service was lacking it's hard to pin point why but we've just had better elsewhere (outside of Kazakhstan). All in all we would recommend! The children loved it!
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3.8/510 Reviews
3.47km from downtown
There is a parking lot, breakfast is average, there is a market around, and there is a restaurant opposite
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3.3/522 Reviews
3.54km from downtown
pertama-tama ini adalah kota yang indah, pengalaman saya dengan hotel ini dari hari 1 adalah staf positif, sangat curious, kamar suasana bagus cukup baik dan bersih, harga tidak terlalu tinggi, layanan kamar juga melakukan bagian yang baik, bagian paling santai saya tinggal adalah ketika saya pergi ke GO - SPA, itu luar biasa, fasilitas fantastis di spa, staf yang sangat positif dan kolam itu bersih dan semua emminities diperbarui, bagian kebersihan dirawat dengan sangat baik, semua yang saya berikan 5 dari 5 untuk AISER hotel, dan akan merekomendasikan kepada teman-teman saya juga.
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4.8/5Outstanding37 Reviews
3.54km from downtown
This hotel is very good and extremely accommodating. The front desk staff speaks excellent English and will go the distance to ensure terrific customer service. Breakfast is included (630-1030) when you book direct with the hotel and there’s plenty of offerings. The hotel is not very central to Almaty however there are plenty of bus routes that stop about a 5min walk away. Or, you may download the Yandek taxi app (central Asian Uber) and get around that way. Fares are very cheap. This hotel is popular with tourists from India. I was originally given a room on the 3rd floor and it was a disaster. Late night yelling, screaming and general disrespect for neighboring guests. When I told the front desk what was going on, they were very quick to apologize, investigate the issues and get me moved up to a higher and more quiet floor. Turns out, they group the Indian tourists together on the same floor (3). If you want a peaceful night’s sleep, make sure when you check in that you’re not assigned a 3rd floor room.
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3/55 Reviews
3.6km from downtown
If you want to explore Almaty, Reni Ozlik Hotel is a great place to stay. Almaty 2 Train Station is just 4km away. Sightseeing in the area is easy, and The Museum of Arts of the Republic of Kazakhstan, Monument to Chokan Valikhanov and Akhmet Baitursynov's House Museum are nearby. The hotel offers easy access to many of the city’s top attractions, including the Kazakhstan National Science Academy, the Literary and Memorial Museum Complex and the Central Museum of Railway Transport of the Republic of Kazakhstan.
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5/5Perfect12 Reviews
3.84km from downtown
Our wedding party ( family & friends) almost booked out the whole of the Hotel. It offers an airport pick up and return service that is reasonably priced and punctual. I was taken aback when I checked in at 2.30a.m. and after a long flight, to be asked for payment in full for our 6 night stay. I wasn’t expecting that. Our room on the third floor was spacious and had a wonderful view of the distant snow-capped mountains. The shower room was large with a heated towel rail that could not be turned off. The hairdryer was in a cupboard beneath the washbasin and fixed in position. As I am quite tall, I had to really stretch the cord to reach my head but I managed. The bed was very comfortable and the Hotel was quiet during the night. Breakfast was interesting with a vast array or cooked foods that varied every morning. There was yoghurt and lovely fresh fruit, particularly the cherries and apricots and a side table groaning with sweet pastries and cakes and also bread. This was disappointing because most times the bread was very dry although the Black Bread ( rye) was delicious. The coffee machine churned out a tasteless concoction so I had to experiment to get a cup with any decent taste. I ended up drinking tea. We ate in the restaurant on two evenings and the service was appalling. We were a party of 10 and one of our friends did not receive her meal until the rest of us had finished ours. No explanation was given. The poor waiting staff were clearly very embarrassed but then everyone disappeared and I had to go and cause a fuss to get our friend her dinner! On the second time it was just my husband and I and we had to wait over an hour for a simple pasta dish. When we enquired where our dinner was we kept being told “5 minutes” until again, I got fed up and went to find the manager and complained. Our meal arrived in short order afterwards but my pasta arrabiata now contained chicken that I did not order so it was sent back. My husband’s carbonara was very dry and the mushrooms were undercooked but he ate it and then my dish arrived but with hardly any sauce. I guess they just scraped the chicken out of it. As a “sorry” our waiter brought us a plate of fresh fruit which was good of him. The most disappointment was caused by the bar running out of gin and then out of tonic that they know as Schweppes. We said that we were all gin drinkers and to please stock up the bar but they ran out every night and also there were never enough glasses either for the G&T’s or for the beers that had to be ordered. For an Hotel this is most unusual. The staff at times, did not seem to know what they were doing and I feel that this is a training issue for them especially if they are trying to attract more Western visitors. The best part of the downstairs area was all the very comfortable settees and lounging chairs where we could gather in the evenings or when waiting for our transport. Also the receptionists were generally very good although one young lady repeatedl
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1.2/525 Reviews
3.94km from downtown
Featuring an à la carte restaurant and bar, Grand Voyage Hotel is located in Almaty. Free WiFi, parking and a 24-hour desk are available at the hotel.The air-conditioned rooms are equipped with a flat-screen cable TV and a private bathroom with a bath or shower and free toiletries. There is a daily maid service and room service is available for an extra cost.Grand Voyage Hotel offers a tour desk and luggage storage. There are also meeting facilities, and laundry and ironing services can be arranged for an extra cost.Alatau Metro Station is just 5 minutes’ walk and Kasteev State Museum of Arts is a 10-minute drive. Almaty International Airport is 18 km away and an airport shuttle can be arranged for a surcharge.
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Hotels Near Mereke In Almaty Review

3.2/513 Reviews
Гостиница понравилась. Интерьер, чистота,еда всё хорошо. Одно НО. Это персонал. Ни здрасти, ни досвидания. Первый раз были в феврале, второй в марте. В феврале брали на пол суток.заехали в районе 19 часов. Задал вопрос, во сколько мы должны освободить номер. Нам ответили до 12 часов. Странно, получается более полу суток. Ещё раз переспросил, мне подтвердили. Мне понравилось. До 2 ночи погуляли, пришли в номер и спать. В 6 утра звонок, администрация сообщает, до 7 часов освободить номер. Шок, не выспались. Подошёл на ресепшн, попытался разъяснить ситуацию, персонал начал с нами спорить и огрызаться. Хотя говорил спокойно, без наездов. В итоге пришлось съехать. Буквально вчера, посетили ещё раз данное заведение. Также на пол суток. По времени все уточнили. Все взяли номер. Нас проводила девушка. Поднялись на этаж, а там музыка гримит. Спросил у девушки, это что? В ответ, не беспокойтесь, скоро выключат максимум 2 часа, на верху банкет. Ладно, уже вымотанные, по терпим. В итоге музыка орала до 3 ночи, сопровождалась цоконьем каблучков и передвижением мебели. В итоге поспать не удалось. На ресепшне, даже не извинились. Ужасно.
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4.9/524 Reviews
Не так далеко от аэропорта. Можно заказать трансфер, приезжает водитель на микроавтобусе. Сама гостиница более-менее. По приезду – бутылочка воды в номер. В номере достаточно уютно, красиво. Белоснежные постельные принадлежности, халат. Тапочки. Душ со всеми принадлежностями, фен. Есть сейф. Платный или нет, не подскажу, не пользовался. Телевизор. Включить не удалось. То ли батарейки севшие, то ли пульт неисправный. Времени и необходимости разбираться не было. Wi-Fi и интернет довольно стабильны. Огромным минусом стало отсутствие доступной розетки в районе стола. Ноутбук либо что-то еще не подключить. Только на тумбочке в изголовье кровати. Что не очень удобно. Мини-холодильник-бар набит полностью под завязку. Завтрак организован на «-1» этаже. Представляет на выбор 5-ть комплексов, мало чем отличающихся между собой – яйца-глазунья-омлет-бекон-колбаса-овощи-каша-блинчики, в разных вариациях. Чай, кофе, несколько печенек в вазе. Довольно скудновато. Здесь же можно пообедать, либо поужинать по меню. При раннем выезде можно заранее подсказать время и прийти позавтракать, либо заказать в номер. Рядом оживленный перекресток, не так далеко торговые центры, обменники, рынок. В коридоре на этаже гладильная доска, утюг. Остановиться на ночь проездом пойдет, а на более длительное время, может все-таки, поискать что-то поинтереснее.
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5/57 Reviews
Great, neat and clean
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4.1/541 Reviews
Stayed in the hotel for 4 nights in a single room. Room is small and the bathroom is tiny. However, the rooms are renovated and the balcony offers a good view over the Kazakh Theater and mountains (which are sometimes hard to see because of smog). The location is good right in the historic part of the town. The hotel itself is a historic Soviet modernist building completed in 1970s. You can avoid traffic jams by riding metro which is 2 mins away from hotel. Service is average. Breakfast buffet selection is really good, however, I would add more types of cheese and meet. Anyways, good hotel to stay if you like architecture and you want to explore this historic neighbourhood of Almaty.
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5/512 Reviews
Our wedding party ( family & friends) almost booked out the whole of the Hotel. It offers an airport pick up and return service that is reasonably priced and punctual. I was taken aback when I checked in at 2.30a.m. and after a long flight, to be asked for payment in full for our 6 night stay. I wasn’t expecting that. Our room on the third floor was spacious and had a wonderful view of the distant snow-capped mountains. The shower room was large with a heated towel rail that could not be turned off. The hairdryer was in a cupboard beneath the washbasin and fixed in position. As I am quite tall, I had to really stretch the cord to reach my head but I managed. The bed was very comfortable and the Hotel was quiet during the night. Breakfast was interesting with a vast array or cooked foods that varied every morning. There was yoghurt and lovely fresh fruit, particularly the cherries and apricots and a side table groaning with sweet pastries and cakes and also bread. This was disappointing because most times the bread was very dry although the Black Bread ( rye) was delicious. The coffee machine churned out a tasteless concoction so I had to experiment to get a cup with any decent taste. I ended up drinking tea. We ate in the restaurant on two evenings and the service was appalling. We were a party of 10 and one of our friends did not receive her meal until the rest of us had finished ours. No explanation was given. The poor waiting staff were clearly very embarrassed but then everyone disappeared and I had to go and cause a fuss to get our friend her dinner! On the second time it was just my husband and I and we had to wait over an hour for a simple pasta dish. When we enquired where our dinner was we kept being told “5 minutes” until again, I got fed up and went to find the manager and complained. Our meal arrived in short order afterwards but my pasta arrabiata now contained chicken that I did not order so it was sent back. My husband’s carbonara was very dry and the mushrooms were undercooked but he ate it and then my dish arrived but with hardly any sauce. I guess they just scraped the chicken out of it. As a “sorry” our waiter brought us a plate of fresh fruit which was good of him. The most disappointment was caused by the bar running out of gin and then out of tonic that they know as Schweppes. We said that we were all gin drinkers and to please stock up the bar but they ran out every night and also there were never enough glasses either for the G&T’s or for the beers that had to be ordered. For an Hotel this is most unusual. The staff at times, did not seem to know what they were doing and I feel that this is a training issue for them especially if they are trying to attract more Western visitors. The best part of the downstairs area was all the very comfortable settees and lounging chairs where we could gather in the evenings or when waiting for our transport. Also the receptionists were generally very good although one young lady repeatedl
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5/542 Reviews
We had a lovely stay at Hilton Almaty over the Christmas and New year period! The spa and facilities are incredible and the family guest room was large. Thoroughly recommend it for families and access for skiing. The spa after a full day skiing makes it so worth the travel! The reasons we didn't give 5 stars were the breakfast - nothing wrong except no fresh bread and a bit basic compared to the rest of the hotel, the room was hot and the fridges didn't work but we didn't report this. The service was lacking it's hard to pin point why but we've just had better elsewhere (outside of Kazakhstan). All in all we would recommend! The children loved it!
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5/521 Reviews
The hotel is very good, cost-effective, complete hardware facilities, and gymnasium, there are big supermarkets, restaurants, etc. within 5 minutes of walking, it is worth staying! Очень хорошая гостиница, комната чистая и большая, кухня, ванна, ресторан, споророшая гостиница, комната чистая и большая, кухня, ванна, ресторан, спортивный спортивный зал молулуме залестиници пете мули ман 5: портивный 5 🚗 Transportation: ⭐⭐⭐⭐⭐ 🧹Hygiene: ⭐⭐⭐⭐⭐ 🍃Environment: ⭐⭐⭐⭐⭐ 🔔Service: ⭐⭐⭐⭐⭐
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4.9/540 Reviews
January 2021's general manager of the hotel (i believe he is from Turkey) , but needs to be fired out of it immeadiately! He stopped us when we stepped out of the elevator, rudely asked where we were going and told us to leave the floor. After we changed the floors from 28 to 30th, he came back to us and then asked us to leave the hotel itself! Without any explanations as to why, he called the security guards immeadiately and tols us to leave. I guess there was something in our looks he didn't like, but that's just such a childish play. His behavior is so arrogant and starstruck. Okay we get it, he's got a genera manager position of the hotel, but that doesn't mean he can talk to people that way and forget about being polite and respect others... He didn't even say hi or hello, he didn't bother to be polite, just told us to leave with no explanation whatsoever. And when we wanted to know as to why and started conversation with him, he immeadiately interrupted it by calling the security guards to come and get us. Like, what the actual ****? Zero ratings, zero stars for him. He is the kind of staff worker that should be avoided or better, be fired. I do not recommend this hotel to anyone planning to stay here, since he is in power - because he really is not the best person to ever interact, communicate with.
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4.9/530 Reviews
I am writing a review here because didnt have a chance to do it via Booking, as they have closed this option for me surprisingly Fast within few hiurs I left this hotel. The reason is that I had been forced to leave this "hotel" earlier. So, lets start: I do not know how this hotel has been rated four star. This is one star Max. Hot water you need to wait for 30 min every time you want it. Breakfast very poor and if you are downstairs around 10AM - nothing left even through is it publushed until 11AM!!!! Heater in the room is broken.... Several reasons like that. The main one - my last night hotel owners allowed to have a movie filming to somebody for whole night in the hotel corridors right behind my room door with always smoking actors!!!! I am not joking... I couldnt sleep and all my request to stop noizing were just simply ignored with the comments that they are filming here and sit in your room!!! :-). They probably thought I should be proud of it! I am rarely writing reviews but cannot skip it for this rubbish hotel. Do not waste your time even viewing this option.
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4.3/530 Reviews
I stayed at hotel Alma for two days while visiting family. I have selected it due to proximity to most of downtown attractions including "ropeway" to Kok-Tobe. I have selected "no breakfast" option so I cannot rate the restaurant.. The room was more spacious than I expected. Bathroom was clean. The safe, however, was broken (I could not use the key, and it was not attached and I was able to lift it easily.. so I have selected to carry my passport with me rather than leaving it there). I was offered sauna but I did not use this service as I was spending most of the time touring the city
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5/534 Reviews
Overall I enjoyed my stay in the hotel. It was very clean, the spa is amazing. The location is a bit remote, but cabs are reasonably priced and traffic is not bad so it really was not an issue. Breakfast could have been more versatile. Staff was friendly and somewhat helpful, but they did have few omissions. For instance, my friend ordered an early breakfast and they delivered it late so she didn't have the time to eat. I asked my bag to be taken down to the cab, I was waiting for 10 minutes at least along with the cab that was ready to make a move as it was pre-ordered. Anyways, not really big issues, however, this is irregular for a 5* hotel. I would definitely stay here again and recommend the hotel.
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4.9/535 Reviews
Great location, nice rooms, amazing breakfast and a lovely spa and pool area. Would definitely recommend
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3.2/543 Reviews
Booked for the leader, but the response is not bad! It was also renewed for a few days. The price is much cheaper than the on-site setting, it is really good, and continue to book next time! !!
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5/532 Reviews
Искала спокойное место по доступной цене на выходные. выигрышная локация (вид на горы из номеров) и наличие спа - стали решающими в выборе. + большая ванная (не душевая:), просторный, современный и тёплый номер, большой балкон, ковролин в номере,сейф, тапочки, халат, бутилированная вода, биде в ванной, завтрак включён в стоимость, как и посещение СПА, содержательный минибар - фен в номере 405 барахлил (контакт отходит видимо), нет ухочисток и зубной пасты (за дом плату доносят), нет чайника, пол в ванной (номер Делюкс) без подогрева (прохладно) ШУМОИЗОЛЯЦИЯ оставляет желать лучшего, так в 23:00 была вынуждена отвлекать внимание ребёнка от стонов, доносившихся с соседнего номера ПРОШУ РУКОВОДСТВО Гостиницы, обратить внимание, что семьи с ДЕТЬМИ в пятницу вечером лучше селить на другой этаж/другое крыло во избежание подобных казусов... Персоналу гостиницы не хватает улыбок! Однако отмечу, что на все мои просьбы реагировали своевременно (фужеры для шампанского) Дополнительная кровать предоставляется за доп.плату (4500 в сутки) пользовались впервые, но предоставленная здесь была очень скрипучей. Завтрак сытный, соответствует категории отелей 4 звёзды. Нет апельсинового сока (возможно есть дополнительная опция за доплату?) Кофе вкусный. Медео и гондольная дорога до всех станций Чимбулакк в 5 минутах езды на автомобиле. Природа очень живописная. Особенно остались довольны СПА: тихо, спокойно, чисто. 2 сауны: турецкий хамам и финская сауна. СПА не большое, чем и было привлекательно (стоимость разового посещения 10000 тенге, но за 2 суток нашего прибывания, в спа не было НЕ постояльцев)
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4.8/537 Reviews
I had an excellent stay in this well located and modern hotel. The rooms are spotlessly clean, well appointed and comfortable. Staff were very helpful. The young man working in the restaurant was outstanding, he was polite, friendly and engaging. Food in the restaurant was delicious. The range of food available for breakfast was good, my only minor gripe with breakfast was there is no cooking station, which means that food such as eggs and omelets are cooked in the kitchen and then kept warm, resulting in overcooking. Other than that, a good stay all round and I have no hesitation in recommending this hotel.
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3.3/522 Reviews
pertama-tama ini adalah kota yang indah, pengalaman saya dengan hotel ini dari hari 1 adalah staf positif, sangat curious, kamar suasana bagus cukup baik dan bersih, harga tidak terlalu tinggi, layanan kamar juga melakukan bagian yang baik, bagian paling santai saya tinggal adalah ketika saya pergi ke GO - SPA, itu luar biasa, fasilitas fantastis di spa, staf yang sangat positif dan kolam itu bersih dan semua emminities diperbarui, bagian kebersihan dirawat dengan sangat baik, semua yang saya berikan 5 dari 5 untuk AISER hotel, dan akan merekomendasikan kepada teman-teman saya juga.
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4.8/537 Reviews
Well well. First I would like to tell you that shear park and shera park boutique are sister hotels.All managers based in shera Park Inn. I booked shera park boutique hotel. Pictures of spa in shera park boutique not true.If you stay at Shera park boutique and wanna use fitness or pool you have to walk approximately 2km to main hotel. My check in experience on 11th of December I booked hotel via booking.com, my check in day supposed to be 15th to 16th. On 15th at 4 pm I arrived to hotel with my family. No body welcome us FO staff in panic runnung around desk. I asked for check in they said sorry we didn't have available rooms! Unfortunately sales Ms.Oxana from shera inn did overbooking and no room available for us. I asked why you didn't inform use in advance or drcline our booking??? He said we thought that rooms will available but at the end we face to over booking but if you wish we can offer you special discount at main hotel. Do you think it is professional actions from 4 star hotel? Of course no. Usually I do this kind of comments as I am also working at biggest hotel chain but this situation unacceptable. Usually if hotel over booked they offer free upgrade, they not offer room which 2 times expensive. I went my self to main hotel in -18 degree cold weather to meet Oxana. Usually if hotel did mistake they must send a car or come there her self. Such a terrible management you guys must have training. Starting from managers level. How to relocate guests, how to resolve guest complaints.
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4.9/534 Reviews
Wonderful Hotel I enjoyed the silence...Perfect silence and every kind of support provided by the beautiful hotel.. Very good staff..Always smiling by heart and try to help u.. Hotel so clean, wifi is good, location is wonderful.. Almaty is wonderful city, wide streets, many many cafes, restaurants, many many amazing parks.. Its city of green and all kind of beautiful Nature colours blended perfectly.. People so polite and so beautiful..And honest.. Country is improving so fast and modern with utmost respect to tradition and keeping environmental aspects high.. Liked this place so much.. I felt the rich culture in every corner every place i visit. From time to time I surprisingly found myself making wishes to live in this country and the very city forever..
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4.9/517 Reviews
We spent 6 nights in this apartment and were very happy with it. Don’t be put off by the entrance to the apartments, it’s very secure and the apartment is very modern and comfortable. The jewel in the crown of the Opera Apartments is the location. 2 minutes walk to the opera house, there are great restaurants all around, a metro stop down the road and easy access to all the interesting areas of Almaty. We loved staying here and would definitely want to stay here again should we return to Almaty.
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4.4/564 Reviews
The original capital of Kazakhstan in Almaty City can be said to be the soul of Kazakhstan. This hotel is an attraction in Almaty. It will appear on the 5000 and the propaganda paintings. The breakfast is very rich, it is Western food, China. The choice of stomach is very small, the cheese pizza in the room service is very good, the service charge is 20%. Hotel location is very good, many attractions can go over, take a few steps to take the cable car up the mountain, above is a playground, suitable for taking children, building late in the evening, the sunset is great, when we go, about 8:30, the temperature difference between day and night Big, remember to bring a jacket, It is very convenient to take the subway. There is only one line. If you go to 80 tenge, you can't get 2 yuan. There are many restaurants nearby, and there is a Chinese restaurant called “You are very lucky”. Most of them have 10% service charge, some have some Hotel accommodation can be discounted, there is no need to pay the service fee, the top floor restaurant is very delicious, especially the horse meat appetizer, but the price is slightly expensive, next to a convenience store called "small" can buy daily necessities, there is a shopping mall, a layer You can buy a conversion socket, and you can find a tour group going to the canyon on the front page, speaking English, about 500 people. I really like this hotel and I like Almaty very much. I hope I can go again in winter.
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4.8/537 Reviews
This hotel is very good and extremely accommodating. The front desk staff speaks excellent English and will go the distance to ensure terrific customer service. Breakfast is included (630-1030) when you book direct with the hotel and there’s plenty of offerings. The hotel is not very central to Almaty however there are plenty of bus routes that stop about a 5min walk away. Or, you may download the Yandek taxi app (central Asian Uber) and get around that way. Fares are very cheap. This hotel is popular with tourists from India. I was originally given a room on the 3rd floor and it was a disaster. Late night yelling, screaming and general disrespect for neighboring guests. When I told the front desk what was going on, they were very quick to apologize, investigate the issues and get me moved up to a higher and more quiet floor. Turns out, they group the Indian tourists together on the same floor (3). If you want a peaceful night’s sleep, make sure when you check in that you’re not assigned a 3rd floor room.
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4.4/536 Reviews
Hello, my local guide in Kazakhstan, to Turkey, Georgia, Russia, etc. Welcome to Almaty, Nur-Sultan, connecting flights, cheap air tickets, free introduction to itineraries, customized tours, also apply for electronic visas, business inspection
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4/532 Reviews
We spent two days at Dostyk Hotel, me, my wife and our 6 months old son. We booked a suit room over booking.com for 1 day and when our flight from Almaty postponed 1 day, we couldn't extend our reservation from booking. We called hotel and they confirmed the extension. When we arrived at hotel, we have been told our room had been upgraded to presidential suit with no extra cost. The room was a 187 m2 suite with a dining, sitting, working lounge, a seperate wardrobe room, a large sleeping room with sitting set up and a huge bathroom with a luxury shower, a big jacuzi with a garden view and a private sauna. We highly enjoyed our private spa both nights we stayed here. Room service was great. While we were ordering the breakfasts, we told them that we will be sleeping when they arrive so they were so quiet that I barely heard them serving the breakfast to our room. My wife slept through both days' services. Meals were tasty. Bar was closed due to pandemic but we passed through it on our way to summer terrace. Bar has a very elegant, wooden interior with a feel of complexity and luxury with perfect lighting, it would be great to hand out here when things get back to normal. We ordered airport transfer to and from hotel, they were right on time without any delays as we ordered. Staff were attentive and kind. The only negative comment I can give is that the minibar in the room was not cooling adequetly, drinks in it were mildly cool, not cold. Other than this everything was perfect.
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4.9/511 Reviews
Трудно назвать хостелом полноценный отельный номер на двоих. Смотрите фотки. Наверно если снимаешь просто кровать другие условия. Мне хостел понравился пережидал там последний день до самолёта. Хотя в номере не было окна, он казался очень уютным. Wi-fi. Smart TV со множеством каналов. Отличная двуспальная кровать со свежим бельем и даже халаты в номере. Хороший туалет и удобный душ прямо в номере. На втором этаже есть общая столовая и кухня можно что-то себе готовить. Чай и кофе вроде бесплатные. Есть еще условный магазин с продуктами и напитками прямо в хостеле. Мне понравился хостел. Номер на двоих стоил 11.000 тенге, а койка в общем номере 4.000. Вполне доступно и в центре города. Чистый. Удобный. Недорогой.
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3.1/512 Reviews
К отелю приходится предъявить множество претензий: 1. Фото номера при бронировании не соответствовало тому, что в итоге мы получили - номер в цокольном этаже, с запахом сырости. Пришлось доплатить ещё 50% за номер другой категории. 2. Даже номер другой категории разочаровал. У унитаза было оторвано сиденье, белье старое, сантехника сломана (вода течет сразу и из лейки, и из крана), телевизор показывает с большими помехами. 3. В полночь, когда мы уже спали, кто-то зашел к нам в номер, а потом вышел. Поскольку дверь на электронном замке, зайти могли сотрудники отеля. На наши требования разобраться нам пообещали, что посмотрят записи видеонаблюдения, но в итоге нам так и не сообщили о результатах. 4. Мы попросили гладильную доску и утюг. Принесли сломанную доску, которая не стояла на ногах. Пришлось гладить на кровати. Зато ресепшен оказался достаточно дисциплинирован, чтобы за 15 минут до выезда позвонить нам в номер и попросить не задерживаться.
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4.3/540 Reviews
I have been in Rixos Almaty Hotel for 2 nights, I should say that Rixos reception personnel were the kindest and the most welcoming ones I have ever experienced during my bus-trips. They’re helpful, positive, kind furthermore always smiling!. What can be further looked for by a foreigner in a country that have been visited in the first time? Hotel is like an another city in Almaty. Cool ambiance makes you calm while you’re drinking your coffee.. breakfast was delicious and rich.. Definetely I’ll stay again!. Rixos Almaty family, Thanks for your hospitality!.
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3.9/539 Reviews
I visited Almaty on a 3-nights business trip and I was really impressed by the excellent quality of services offered by Novotel Almaty. The room was spacious and bright, the furnishings are modern, the mattress is excellent, it is very important to have a good night's sleep after an exhausting day, the bathroom amenities of the utmost quality. The staff speak very good English and they are very helpful to all needs. Above all a wonderful experience to stay in Novotel Almaty. My special thanks also to Mr Thomas Muller, Executive Chef, who was present every morning at the serving of the buffet breakfast, and last but not least, to Mr Denis le Nohaic, General Manager, who is the Master of all that!
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3.8/538 Reviews
Breakfast is very good, very rich, often changing patterns, the last time I came to eat a buffet breakfast, this time a ham omelette or scrambled egg set, bread with butter is great, can not add an extra bed, with children is best to stay in a double bed room, hotel Nearby is Pedestrian Street, there are Qingdao restaurants nearby, authentic Chinese food, the environment tastes good. Cost-effective!
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5/517 Reviews
Excellent hotel in the central part of Almaty. Tasty breakfast, good sauna and low price!
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4.8/511 Reviews
Была в отеле по работе в октябре. В номерах Чисто, уютно, приятные мелочи вроде тапочек, пополняемого мини бара, полного набора туалетных принадлежностей. Обслуживание на уровне, весь персонал - ресепшонист, консьерж, официанты - милые и обходительные Хорошее расположение, все необходимое рядом Единственное, что заметила за 1 день проживания - очень тонкие стены
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