Very Good10 Reviews
1.58km from Parco Villa OmbrosaThe Canal Grande is in a great, central position and as you walk up the steps to the front door into reception the impression is one of old school luxury encased in marble and topped off with more than a dash of trompe l’oeil swank. This is where the creativity ends. There is a small bar and various sofas and tables placed in the chambers that make up the public ground floor rooms, all placed in regimented lines with absolutely zero imagination or care. No furniture matches another piece and it gives the impression of an expensive home for retired soldiers. The gardens look very nice and I imagine in the summer they’d be great to relax in however in November of course I couldn’t enjoy them as much as I’d have liked. They serve breakfast in the vaulted cellar which again is architecturally interesting in a more modern way however as with the ground floor it could be so much more than it is with some imagination. Our room was quite a different story, there were some dubious looking stains on the wall near the bed, flooring was a blonde lacquered wood effect, there was a musty and damp smell and whilst the bed was very comfy soundproofing was zero. When upstairs had a shower it was like sitting in a cave under a waterfall. Our shower had good pressure and the bathroom was clean. Servicewise one member off staff really stood out, Jenny served at the bar in the evening and then on our final morning served breakfast, always really positive and bright despite what looked like very long hours. The doorman similarly on our final day was very helpful, carrying our large suitcases down the steps, this didn’t happen on arrival, in fact the doorman on that occasion stood and watched and didn’t even open the door for us. This was literally our only experience of Italian hospitality that was not 100% positive so perhaps it stood out, either way I really don’t think it would take much to make this into a really good hotel, it’s got great character but does need consistent and positive management.