Very Good5 Reviews
1.8km from Samarkand RestaurantHotel 24 Seven could be a good property, It is close to highway, city centre and yet nested in a peaceful corner. It's rooms, amenities, restaurants etc. are all fine. What makes it a dumb place is its team of ***agers, who couldn't care less about upkeep and service! We went to Nashik on an unplanned short visit and checked for last minute good accommodation, which is not heavy on pocket. So we located something which was still not operational. However, the guy referred us to their other property by name Hotel 24 Seven and even made a phone call for us. We checked in after seeing a couple of rooms. Shockingly, both pillows had torn covers on them. Even bed sheet was not clean. What happened next reflects how tuned the hotel ***agers and staff are to hospitality! Even after complaining to the front desk, the housekeeping kept bringing newly washed, but torn pillow covers and linen! After some sharp words, the person ***aged to give us decent covers, but not until good 40 minutes of rest time was lost. Similarly, the restaurant has all infrastructure, however, service is pretty slow, though I must say, the staff in the restaurant was sincere, and serving with care and smile! I feel the hotel can do much better with top admin getting rid of its casual approach and being more service oriented.