We (me and my colleagues) travel frequently to Gaziantep for business and usually stay at a specific hotel. This time, we stayed at the Grand Hotel. The check in was fine, no problem, and the room is Ok nothing to complain about. Next day, me and my colleagues wanted to have lunch, so we went to the (Only) available restaurant at the 12th floor, there was a small group of people (+/- 20) having lunch. We asked the waiter/ Captain for lunch, he said no... No lunch, this is only for a group. You have to go to the first floor (Bar lounge). We went there, two waitresses, who don't speak any English were there. No guests. We asked for the menu, which was in Turkish. We tried to make them understand that we want anything to eat as we had a meeting in one hour time. No understand... we said even a salad...what do you have.... nothing... Finally we understood her saying yes...yes.. Salad... Cucumber, carrots, and lettuce. We said Ok. When she came few minutes later, we were surprised to see a plate with some lettuce, in the middle a glass (usually used for wine) with some carrots and cucumber sticks like for Cocktail parties. and that's it. I missed taking a picture... so we left without eating. During our stay, we had lunch and dinners outside. Breakfast buffet very poor. No need to mention other shortcomings...
We visited Gaziantep first time and because of it choose Hampton by Hilton Gaziantep, like something what we know already from different city’s and countries. We always know what quality of the Hilton will be same everywhere. Wanna say thank you for two guy’s from the reception, sadly don’t know their names. One guy was at my check in, other one at check out date. They was very helpful with amazing level of english language. Recommend.
As IHG employees, we booked 2 rooms to that hotel, because the price, the benefits and the location of course. For my luck, my friend knows the language. Otherwise there no possibility to communicate. When we arrived around 23:00, wanted to check in, and the man at reception said no English.. Came another one, also no English. My friend asked them about the employees benefits, they had no idea, and said us to ask next day morning the supervisor..try asked him, again no English, and also had no idea and said us to ask the next one. The next one was the same from check in.. My friend called reception to inform that both rooms the safe box not working, no one came.. The day after we asked the cleaners and they fixed them. The same about toilet paper..after 8 hours and after 3 calls the brought us. Also they didn’t helped is when during midnight we needed a pharmacy. They said us to google to find one. Feel so bad when to a 4star hotel you can’t communicate. From the other side a special thanks to the room cleaners.. very polite, very professional all the days.. At room you can find everything you need. Very comfortable and clean. Bathroom also big and all the amenities. The menü cards in rooms was just in Turkish.no English. My friend ordered for us some times room service, food was nice and too much.
We had a great time in Gaziantep and I would definitely recommend this hotel. The hotel was brilliant; the rooms were clean with good facilities. The staff were amazing. They are really helpful and friendly with good recommendations of what to do/where to go in the city. Osman in particular was outstanding and made our stay a great experience. We spoke minimal Turkish and didn’t know the area. I would definitely recommend this hotel to anyone in a similar position. Gaziantep is a great city and definitely worth seeing. Thanks for having us. Osman - you’re a legend!
One of our favorite experiences in Turkey was the hospitality of this hotel. American hotel workers should take a course in service here. All needs are met happily and with immediacy. From the front desk to housekeeping to breakfast servers and valets, the employees here are superb. It is primarily set up for business travelers. The beds are high quality and comfortable, the breakfast outstanding, and a complete floor devoted to spa-like creature comforts. This said, I probably wouldn't stay here again, and I am sad about that. This is a smoking hotel, even though it says it's not. They reserve particular floors for non-smoking, but it doesn't matter, people smoke anyway, and the smoke goes through the vent system. It is SO bad. If cigarette smoke bothers you, find a different place to stay. Also, paint is peeling, chairs are wobbly, some are broken, and the carpet is stained. Sorry, Divan, I had to be honest, even though we loved your staff.
The location is fine and the breakfast, both food and service, are very good. I was not recognized as a Diamond member and not upgraded or given anything extra. Although in the photos it shows that the queen rooms have a column and the king rooms do not, I paid for a king room and still got a column. Both my son and wife hit their heads on the column in the dark that first night, so be careful. Most importantly, the bathroom have series problems. The shower stalls used to have a sliding door; the hotel decided to remove the doors, but the leftover piece of glass is totally insufficient and water sprays all over the bathroom floor. Second, there is a tiny wire basket to store all your toiletries on, and it holds almost nothing; there is no ledge, no soapdish, nothing, so be prepared to store your shampoo and stuff on the shower floor. Finally, the drain and plumbing are awful -- the water does not drain fast enough so the water level quickly fills to the top of the small ledge that keeps water in the shower and then spills over into the rest of the bathroom. I realized this on day one and asked the staff to leave extra towels every day to sop up the water that flows everywhere; they said yes, okay, but did not do it. The management is clearly aware of the bathroom problems but has decided to save money and do nothing about it. Gaziantep is a great city with huge tourism potential, so this is a shame.
Located in Gaziantep, Palmiye Hotel offers modernly decorated rooms with air conditioning. Guests can access free WiFi in all areas. The property also has a terrace with city view.Each room here will provide you with flat-screen TV, electric kettle and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. You can enjoy city view from the room.You can have a good time with facilities such as sauna and gym, and also have a relaxation with massage treatments. The reception is at your service 7/24.Gaziantep Airport is 20.5 km away.
Located in Gaziantep city centre, Elit Class Residence offers modern, self-catering rooms and free Wi-Fi. It features an indoor and outdoor rooftop restaurant, overlooking the city.Elit Class Residence Hotel’s rooms are decorated in neutral colours and have wooden furniture and carpeted floors. All the air-conditioned rooms feature a flat-screen TV with satellite channels, a kitchen with refrigerator and a seating area with a work desk.The hotel’s restaurant offers panoramic views of the city, and serves kebabs and local dishes. Guests can start their day with a breakfast buffet, before exploring the surrounding area.Gaziantep Airport is only 15 km away, and the hotel has free private parking on site. A car rental service is also available.
Hotel location is super good, you can walk to the local handmade goods market, parking lot, the room is not big but very comfortable, full of new, most satisfied with his restaurant, cheap and delicious, next time to go A choice must be this hotel! This time, because the hotels in the exhibition are full, so the hotel stays every night is different. Holidays, the location on the road is not good, the location of ibis and novel is good, next door is the largest shopping mall in the area, personal favorite is this
I came to Gaziantep to visit my friends, I didn't use the hotel stuffs much, but the room was clean, the lobby and the rest of places were enough. The member of front office people were interested. specially Mr. Mehmet, helped me with his nice and kind face. I wasn't expecting this kind of helpful person, he knows historical places, knows where to eat and where best to go.I didn't thank him for his helps but i really appriciate it person.Thanks for everything guys.See ya!
The rooms are clean and good looking. Smells fresh at check in (non smokin room). You can find everything you need in the room but it does not feel cramped, even though the area was not much. The A/C worked very well, considering we slept two people in a relatively small room. Both the check in and check out procedures went flawlessly. The only thing concerned me about this stay was, that I forgot my sunglasses in my room and no one contacted me about this during the day. Even though the cleaners went through the room, I could only find out that I forgot the glasses in the hotel after I went to the hotel myself. And before that I had to call every place I went that day to find out where my sunglasses were. I called the hotel as well, but for some reason I could not reach reception to ask. So I had to cancel some of my plans to go all the way back to the hotel to ask about them. Is it a big deal? Maybe not. But I can't help but think, if I have not asked, would they contact me about my glasses, or would it be a case of finders keepers... All in all, I had a good stay. I can't really complain. But that one little thing was enough to make the stay "not perfect".
The Dilek Hanım Konagi Butik Otel is an ideal spot for travelers wanting to discover the city. The Dilek Hanım Konagi Butik Otel offers a pleasant stay in Gaziantep for those traveling for business or leisure. The hotel is located approximately 19km from Gaziantep Airport. Gaziantep Airport is approximately 19km away by road. With Devr-i Alem Para Muzesi, Gaziantep Oyun ve Oyuncak Muzesi and Kurtulus Cami all within a short distance, there is no shortage of things to do in the area. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.
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