This hotel is very cool and trendy, it's different from the norm which is nice, and the room itself was interesting, what with the open plan bathroom, furnishings, colours etc. I'm only giving three stars as I feel that the amenities in this place are basic, the rooms are rather compact, and the customer service was lacking. I booked this hotel as it advertised parking, fair enough, I should have contacted them prior to find out what the exact terms of this parking was. I arrived at reception and asked a member of staff where the parking lot was, he told me very blunty that it was full, and that we'd have to park in the garage opposite which costed 20 euros per day. The garage was esentially a building site and didn't feel like the best place to leave ones car. Again, not the hotels fault, it just seemed like the staff there really couldn't have cared less that we just drove for seven hours and had to lug up our luggage from a garage. There was no kettle in the room, which I do understand is common in Europe but I also add there was no coffee machine either. The contents of the minibar were free which was a nice touch. The aircon system wasn't great, with only one button on the whole interface, so it wasn't clear at all how it turn it on, turn it off, change the settings, or control the temperature. I called reception to ask for help with this (as the aircon was not staying on) and I was told something like "have you tried to do this/that/the other?" I said yes, that it still wasn't working, and they seemed reluctant to come and assist. I hate that there were items in the room that the hotel was trying to sell to you, such as bags and speakers and such. Kind of a capitalist nightmare. I've already paid for the room, what more could you want?!