Very Good10 Reviews
7.68km from Senwiet Oriental KitchenOnly stopped here as the company booked it, and there was a big NATO conference going on in town so everywhere else was full, so it was either this miles from anywhere or the flea infested Campanile. Where do I start…………….Reception….? Female staff- aggressive, impatient, impolite, unhelpful except if your Polish of course, in need of customer service training, male staff can’t do enough to help and their English is better. Tried to avoid all interaction with reception staff, ill-mannered and ignorant. Could not even give you a receipt when checking out, ordered a taxi for 10.15, it arrives at 9.15 as they don't listen and I spoke very sllllloooowwwwllllyyy. Restaurant, good selection menu, but once again female staff seem as if they don’t want to be there, male staff once again can’t do enough and a good conversation and laugh when talking. Breakfast typical continental, and limited in its variety, gets very boring after a couple of days. Maid service in rooms? A JOKE, Well one day its no towels, so you leave the towels you had originally for a couple of days on the bin, the same day the bin does not get emptied, some days no towels or toilet paper other days you can’t move for them, you have free sparkling or still water, so you drink the sparkling and then they give you another still? Some days the bed is made others its not, sheets changed during stay, can’t really say and don’t want to think about it, hovered room….guess not either. Don’t leave the aftershave out either that seems to go down quickly too. Try to give hints like leave the bin in the middle of the floor, Towels as instructed on the floor come in to find them hung up?? No post room clean Quality check obviously no check list, Memory retention of Goldfish springs to mind. Walls of room, ceiling and floor made of tissue paper so you can hear the arguments and other things from two rooms away, no springs on doors so the morons who do not know how to work a door properly have to slam the doors at all hours ‘to make sure they are shut’. Avoid at all costs, will never stay again would pay the extra myself just to avoid staying here. Worst Hotel in Bydgoszcz.