Very Good10 Reviews
0.05km from Sommariva MarioI have booked via VOLA.ro 3 nights in Venice for my parents as 70th birthday and 52 wedding anniversary of their , and I am happy had the trust in the travel agency who was the one who recommended the Hotel Castello as suitable for what I was looking for. Location close to St. MARCO , friendly hotel staff, always willing to help my parents, to accommodate them at best, amazing choice of Breakfast, cleanliness of room. My parents do not have much travel experience but as long as their holiday was perfect, and they felt treated as VIP, it was all to worth. My thanks to staff at VOLA.RO Travel Agency Mrs Ruxandra Zvolenski, to all Staff at Hotel Castello Reception for being so kind to print returning etickets for my parents, advised them regarding the General Strike scheduled for the day of their return and options they have to travel smoothly back to the airport. thanks to the wonderful catering lady who prepared some snacks for my parents to take away as they had to leave very early morning and so missed the breakfast... All staff at hotel Castello went beyond their duty. Excellent Customer Service!!! Thank You. Also, would like to mention Mr Alex reps VOLA.RO who assisted with an opinion over the situation regarding Friday 25th General Strike in Italy... For my parents, Venice Experience it is a dream that came true. Thank you all.