Very Good10 Reviews
0.54km from Sursee, BahnhofPositives: The welcome from the incredibly friendly receptionist was warm. She speaks at least 4 languages and remained calm and patient with the guy ahead of us who had questions about every single thing. She was charming and checked us in with no issues. The receptionist on check out was also very friendly and warm. The room was large, light and comfortable. Simply furnished but clean as a new pin. Comfy bed too. And large. I had a Garden room. The breakfast was simple but tasty fair and they had free Coffee, tea and snacks available in the restaurant 24x7. Just help yourself. The receptionist also showed us how to let ourselves back in as the lobby is unmanned between 10pm and 6am but there’s an emergency phone if you need anything. The less great things: Do not. Under any circumstances. Book a garden room. They are right around the breakfast restaurant and the doors have gaps all around, nowhere near sound proofed. I was woken at 6.04am as someone rang a bell in the restaurant. Then of course the cups and glasses and plates are put out and people start coming for breakfast. It’s not a restful situation. I told the receptionist on check out who was super apologetic but had I been upstairs in a different room it would not have been a problem. I would stay again if in town but would refuse to have a ground floor room. Important bits for business travel. They have free Wi-fi. The rooms have hairdryers and plenty of power points and a desk. No safe in the room for your laptop. But it is Switzerland so I felt safe leaving it :-) The showers have shower gel/shampoo. And one towel each. The bed was huge and very comfy. And the gummy bear sweets were a little, but nice touch.