Hotels Near Sushi House Yuraku In Hanoi

3.9/520 Reviews
0.05km from Paku Paku
In the maze of streets is located Golden Charm Hotel. A very non descriptive entrance but comfortable clean rooms. The staff were courteous but the only meal provided was breakfast. A very small dining room with the barest menu which could surely be improved as one usually spends a long day out on a tour/trip. We felt that the only plus point of this hotel is its central location because when you step out the entire market of old Hanoi is around.
FromUS$12
3.5/511 Reviews
0.06km from Paku Paku
Spring Flower Hotel is approximately 400 metres from Dong Xuan Market and 700 metres from Hoan Kiem Lake. It offers complimentary Wi-Fi access and daily coffee and tea.The hotel is 1 km from West Lake and 1.5 km from attractions such as the National Museum of Vietnamese History, Ho Chi Minh Mausoleum, Ho Chi Minh Museum, and the One Pillar Pagoda. Noi Bai International Airport is 21 km away.Rooms are air-conditioned, and feature a flat-screen TV with cable channels and a minibar. The en suite bathroom comes with shower facilities, toiletries and a hairdryer.Staff at the 24-hour front desk can provide assistance with requests for a massage, late check-out or airport shuttle services. Luggage storage, laundry and ironing services are also available. Travel arrangements can be made at the tour desk.
FromUS$19
5/5Perfect5 Reviews
0.07km from Paku Paku
We had a wonderful time in Hanoi - although Corona crisis gave us a hard time - just because we had the chance to find this cute and cosy and so welltreated house in Old Quarter, Hanoi. Anne cared for us all the times, even during the days when we tried to travel countryside. When the crisis even forced us to change our flights - and you remember that all flights were later stopped at a certain stage of the pandemy - she found a way to bring us home to Germany by personally fighting for new tickets for us! Remarkable lady! Furthermore, her auntie is a wonderful cook and surprised us with tasty dishes. And Hannah and Jen were very helpful and so friendly, too. The house is very clean, the coffee is super tasty, the concept with food from locals for breakfast is really smart, the location is perfect and the rooms are cosily designed and well equiped. We will definitely come back!
FromUS$22
4.7/5Outstanding14 Reviews
0.08km from Paku Paku
Property Location With a stay at Little Charm Hanoi Hostel in Hanoi (Hoan Kiem), you'll be minutes from Weekend Night Market and Thang Long Water Puppet Theatre. This hostel is within close proximity of Hang Gai Street and Bach Ma Temple. Rooms Make yourself at home in one of the 146 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless Internet access. Dining At Little Charm Hanoi Hostel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
FromUS$4
4.5/5Excellent14 Reviews
0.08km from Paku Paku
Good location is the only plus point. We were told not to lock the door of the adjoining room as they didn’t have the key. The safe box didn’t work until a technician was called in. The hair dryer would stop functioning if I pressed on and off it for a max of 3 times. The bathroom shower was installed facing the curtains. Water flooded the bathroom floor daily but we wore slippers hence just ignored it. The worst part was that the room was freezing on 2 nights when it rained. I asked the reception if they could provide a (portable) heater and the man simply said they don’t have one. Full stop. It was after a few hours later that we realised the air conditioner had both cooling and heating functions as appeared in the remote control. I live in the tropics so such dual functions are unknown to me. The staff could have just advised me when I asked for a heater! Then I received an email 2 days after I checked out that the price of my booking has changed when I’ve already paid in cash in full. I also received a confirmation about my review of the hotel which I didn’t get a chance to write. I will never book this hotel again.
FromUS$43
4.4/5Excellent27 Reviews
0.09km from Paku Paku
Offering a terrace and views of the lake, Nexy Hostel is set in Hanoi, 300 metres from Ngoc Son Temple.Certain rooms feature views of the garden or city. Nexy Hostel features free WiFi throughout the property.You will find a 24-hour front desk at the property. You can play billiards at the hostel or hire a bike to explore the areaThang Long Water Puppet Theater is 400 metres from Nexy Hostel, while Hoan Kiem Lake is 500 metres away. Noi Bai International Airport is 21 km from the property.Continental breakfast is on offer free of charge.
FromUS$6
3.8/512 Reviews
0.09km from Paku Paku
The hotel is not far from 36th Street. It is more convenient to have something to eat at night. The decoration of the lobby also looks better, but it is not the same when entering the room. The overall feeling is like the decoration style of Chinese hotels 20 years ago, but it should be good in Vietnam. The only thing that annoyed me was waking up in the morning by the sound of the electric drill next door! It was really uncomfortable. I called the front desk and responded. The situation did not improve. I left without falling asleep.
FromUS$43
4/5Very Good5 Reviews
0.09km from Paku Paku
Perfect first meal in Hanoi - the street food menu gave us the option of trying all the Hanoi favourites in a lovely garden setting - would definitely recommend if you are looking for a restaurant outside of the old town
FromUS$33
4.7/5Outstanding13 Reviews
0.1km from Paku Paku
Hang My Hotel is perfectly located for both business and leisure guests in Hanoi. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, luggage storage, are at hand. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected guestrooms. The hotel offers various recreational opportunities. Hang My Hotel combines warm hospitality with a lovely ambiance to make your stay in Hanoi unforgettable.
FromUS$48
0/50 Reviews
0.1km from Paku Paku
Hanoian style is an apartment set in Hanoi. The apartment is a 6-minute walk from Dong Xuan Market.The apartment comes with a cable flat-screen TV.Old City Gate is a 6-minute walk from Hanoian style. Noi Bai International Airport is 21 km away.
FromUS$59
4.4/5Excellent87 Reviews
0.11km from Paku Paku
Conveniently located in Hanoi, Luxury Old Quarter Hotel Hanoi is a great base from which to explore this vibrant city. With its convenient location, the hotel offers easy access to the city's must-see destinations.Take advantage of a wealth of unrivaled services and amenities at Luxury Old Quarter Hotel Hanoi. The hotel provides free Wi-Fi in all rooms, 24-hour security, luggage storage to ensure our guests the greatest comfort. In addition, all guestrooms feature a variety of comforts. Many rooms provide towels, slippers, television, mirror, internet access to please the guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at Luxury Old Quarter Hotel Hanoi.
SOLD OUT
0/50 Reviews
0.12km from Paku Paku
MOCHI HOMESTAY HANOI is located on the 2nd to 5th floor of a French colonial style building, in the heart of Old quarter,3-minutes walking to Hoan Kiem Lake and Thang Long Water Puppet Theatre.It is an ideal place for relaxation and a perfect getaway from the hustle and bustle of the city life. Featuring Vietnamese's traditional beauty in combination with Western modern touch in an ecofriendly setting, the whole venue is not only designed to offer a standard range of service, but also to assure pampering and attention to all guest needs.
FromUS$23

Hotels Near Sushi House Yuraku In Hanoi Review

5/51 Reviews
The staff here is friendly and helpful although there is no reception area, but a small & comfortable cafeteria right at the lobby (on the second floor). The breakfast is just acceptable, so don’t expect something special to eat. Actually they served us the instant noodle (phở) with chicken for our first morning and egg with bread for the second one. The room is so quite new, with modern facilities and nice decoration. And this apartment is located at somehow in a quiet and peaceful area so I highly recommend it to people who like the not so crowded environment.
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FromUS$28
4.4/514 Reviews
Hồ Hoàn Kiếm District
Hanoi Centre Hostel is in a great location! Super easy to walk to restaurants and interesting locations in the old quarter. Free breakfast was really good and there were lots of options like banana or chocolate pancakes and Vietnamese breakfast. All the staff were super friendly and helpful and special thanks to ‘Thi’ for going above and beyond with his service.
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FromUS$13
4.3/510 Reviews
Hồ Hoàn Kiếm District
Superb location in the heart of the Old Quarter and great room with extremely comfortable bed. All staff, especially Lúóng, really welcoming and so helpful. They will arrange taxis, flights, boat trips for you, you name it.... Breakfast was great too! Thank you Hanoi Old Quarter Homestay for getting my trip off to an amazing start!
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FromUS$26
5/55 Reviews
Ba Dinh Square
Stayed here for three nights in total as part of a north to south tour or Vietnam with Swallow Travwl(seperate review) Check in was very efficient and staff very informative. We stayed our first night in a beautiful double room on the 10th floor I think it was, the same floor as the terrace. Unfortunately there was some noise from the roof on that first day after we arrived after 24hrs of travel. I believe, having spoken to reception staff, that as there was some work going on for the emergency stairwell. We checked out the following morning to go on a tour of Halong Bay. We returned the following day and although our new room was on the same floor it was much larger. The bathroom was huge with a wonderful shower &huge comfy bed. Breakfast buffet was also very nice with a good variety of local dishes, pastries and eastern style food. Plenty of options to set you up for a day of sight seeing. All the staff here are amazing and I believe they are one of the hotel's best asset, along with its location and cleanliness. Every one of them from the doorman to receptionists to the ladies& gents in the restaurant at breakfast always have a smile and a greeting for you.(sorry I can't remember names!) Would have no hesitation in staying in this hotel again and/or recommending it to friends or family. Well done to all involved, they made our stay in Hanoi wonderful. On a side note there is a lovely backery directly across the road too!
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FromUS$49
4.2/510 Reviews
Ba Dinh Square
The staff here are really helpful. First, we arrived 12 midnight in Hanoi and our 3rd party transfer service was not in the meet and greet area. They helped us contact the company of our 3rd party service provider and we got to the hotel around 3am. We stayed here for 2 nights on a bedroom good for 3 persons. The room and the comfort room were clean. Toiletries are complete. You can request for ironing service on a very cheap price. Ice cubes for your tumbler can also be requested for room service without charge. Breakfast got a lot of choices. From fruits, salads to proteins and cards. Good for carnivores and vegetarians. Their are side street restaurants and convenience stores near the hotel. You can also use Grab app if you want to go around the old quarter. Friendly receptionists will welcome you to the hotel and they are also able to speak in good english. Will definitely go back! :)
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FromUS$23
5/55 Reviews
Hồ Hoàn Kiếm District
We had a wonderful time in Hanoi - although Corona crisis gave us a hard time - just because we had the chance to find this cute and cosy and so welltreated house in Old Quarter, Hanoi. Anne cared for us all the times, even during the days when we tried to travel countryside. When the crisis even forced us to change our flights - and you remember that all flights were later stopped at a certain stage of the pandemy - she found a way to bring us home to Germany by personally fighting for new tickets for us! Remarkable lady! Furthermore, her auntie is a wonderful cook and surprised us with tasty dishes. And Hannah and Jen were very helpful and so friendly, too. The house is very clean, the coffee is super tasty, the concept with food from locals for breakfast is really smart, the location is perfect and the rooms are cosily designed and well equiped. We will definitely come back!
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FromUS$22
3.5/510 Reviews
I stayed in this nice hotel in April during my business trip for a couple of days and really enjoyed being here. Comfortable, clean, quite place, owner is very friendly person. Highly recommend! :) :)
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FromUS$16
3/55 Reviews
Hồ Hoàn Kiếm District
Nestled in the Old Quarter. 200+ years old building houses different sleeping quarters for a comfortable stay. We had the Garden View Room. Top floor. Spacious room, comfy bed and shower. Room had the amenities needed for a comfy stay. You’re surrounded by many places to eat and a plethora of spas for a great massage. Waking distance from Hoan Kiem Lake. Highly recommended.
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FromUS$191
5/51 Reviews
Was caught in a rainstorm and the Omerta came up om google tp save me. Long the owner meet me as I arrived and took care of me amazingly well. Long speaks great English and pointed me to the local places to eat. Very nice, clean and well appointed hotel with great service.
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FromUS$16
5/52 Reviews
Hello, I've been here for 3 nights, beds are very good, and place is clean and functional. But the best part is the owner, a young and dynamic guy always ready to help you with everything. He gave me a great help with my trip. Highly recommend
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FromUS$6
1.5/511 Reviews
Hồ Hoàn Kiếm District
My favorite thing about Golden Time Hostel 3 was the staff. Every member of the staff was helpful, kind, courteous and made me feel as though I was a member of the family. In particular I want to acknowledge the receptionist Na. She was amazing. She helped me book tours for: Ha Long Bay & Sa Pa (both of which were absolutely fantastic and fun!). She also helped me book buses to Ha Giang as well as a flight to Da Nang. When it came to Na she really went above and beyond to help me have the best time in Vietnam. I was actually quite sad to say goodbye to Na when I finally left Ha Noi. Aside from the staff the hostel itself is great. The rooms are very clean. The beds are memory foam which were super comfortable. The location is right in the heart of Old Town Ha Noi - everything seems to be within walking distance (the lake, the church, the War Museum, the memorial to Ho Chi Minh were all accessible by foot). I stayed in 3 or 4 different rooms while in/out of Ha Noi and each room had a fan, AC, TV. Golden Time Hostel 3 really met and exceeded all of my expectations regarding how a hostel should operate. If I'm ever in Ha Noi again (which I hope in my lifetime I do get to come back to Vietnam) this will be the ONLY place I consider staying. Thank you to everyone @ Golden Time Hostel 3 for making my Northern Vietnam experience so special. (Again, shout out to Na!)
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FromUS$8
3.9/510 Reviews
Unless you have business/work to do in this neighborhood, you can skip this hotel and pick a good one in a better part of the city. The Hospitality of the staff and smiling faces is what adds the 3 stars to this hotel and they make you feel at home from the time you enter until you leave. LOCATION: Bit far away from the city center or old town and not the finest neighborhoods and nothing much to do around. DINE + DRINK: Nice Rooftop Restaurant on the 10th floor with sweet views of the cityscape and serving local and international food. ROOM: I stayed in 202, so this review is based on that; VIEW: Sweet view of the arterial road outside and traffic which is actually cool in the night; SIZE: Reasonably spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Not great, Bring your own! FACILITIES: NO Gym or Pool. Just chill out Asian Style! SERVICE: Friendly staff that took care of all my needs with a smile and made us feel pampered and well taken care of. Special Shout out to LISA at the front desk HOW WIRED YOU WILL BE: Free high speed Wi-Fi that works well all over the property. Good Plasma TV screen dishing out very limited set of channels spanning sports, news, music, movies and entertainment in a few languages
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FromUS$57
4.2/517 Reviews
Hotel is very ageing but well-kept and clean. Bathroom lighting a little dim, furniture on the vintage side. Bed and linen was clean and very comfy. Pillows were especially inviting, Gym is stuffy but you can use the brand new gym next door at its sister hotel. And the pool as well. So it's a good deal. Staff are so kind, they show you to your breakfast, they are eager to help with the luggage. asked about your well-being. Feels like home!
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FromUS$25
4.5/55 Reviews
Around there are many good restaurants, many caffe bars, ... near the market Hom, Vincom Center, Trang Tien Plaza, ... very convenient for shopping Rooms are clean, nice, friendly staff. The choice of value for money.
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FromUS$21
4.5/55 Reviews
Hồ Hoàn Kiếm District
We initially stayed for a few days at another lovely place we'd chosen before leaving NZ. However for a more intimate experience, for even better value, for the gem that others described, we chose the charming, boutique Ladybug when we retuned to Hanoi and ended up staying on two occasions with Hanoi as our base. We noticed it tucked down a little alley we passed on walk to our original hotel and thought it looked cute and worth looking into. We agreed with every positive review we read. And would unhesitatingly chose french quarter over noisier old quarter. The latter is an easy walk or cheap, cheap taxi ride away from Ladybug. In addition to everything else that makes Ladybug fabulous e.g. the bathrooms, decor, comfortable beds; one evening I asked for poached eggs instead of the sunnyside option. My request was not on the menu, despite all sort of other lovely options and I felt I was unwittingly putting them to too much trouble. I was unsure what I was asking for had been understood and asked them not to worry. Well next morning breakfast seemed to take slightly longer... not much mind... the delay, for which our lovely host apologised profusely, was due to the fact that the eggs were poached perfectly and in hollowed out toast. Very artistic and delicious. Eggceptional. I was embarrassed and touched that the lady had gone to so much effort and apparently this was her first time making them! They were a masterpiece and caused a bit of a shared laugh as these were not ordinary poached eggs. The staff really were great. The young guy's English is particularly good and they were all so friendly we would absolutely stay there again on our next visit to Hanoi. Thank you everyone at the Ladybug.
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FromUS$36
5/54 Reviews
Hồ Hoàn Kiếm District
Incredible customer service. The staff here went above and beyond during our stay. Rami, and her sisters, truly made our time here amazing. Rami helped us with booking tours, buses and more. She truly embodies what customer care is. Along with the great staff, the rooms are incredibly clean, A/C, and it’s in a great location that is walking distance from everything we needed. One thing to note is that it is on a busier street so you will hear traffic, but being in the Old Quarter you can’t really escape that anywhere. Highly, highly recommend anyone to stay here- we did, multiple times throughout our journey in Northern Vietnam! :)
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FromUS$13
1.7/511 Reviews
Hồ Hoàn Kiếm District
Our original plan in Hanoi was to stay for only one night and then travel to Halong Bay but we liked the city so much we asked our hotel for more vacancy, which they did not have (this actually turned out to be a lot better).... Walking around Hanoi all hotels were full, until we arrived Au Cœur de Hanoi Boutique Hotel and we found the friendliest staff ever. They offered us the Au Cœur de Hanoi apartment, helped us get a Grab to get our luggage at our previous hotel and take us to the apartment. At first it was not easy to find the property because it is located at the end of a dead end alley (it sort of looked a bit sketchy but after all it turned out being pretty safe) We were a family of 5 and my sister and nephew and I fit perfectly in one room and my brother and his wife in the other one. The kitchen in the middle with its table and sofa were not big but worked out perfect for what we needed. We stayed for 2 nights and then went to Ha Long Bay. I had kept the contact of the staff in my phone and since our flight was not until midnight from Hanoi airport I asked them through WhatsApp if it was ok to leave our luggage at the Boutique Hotel while we went shopping for souvenirs and then come back to pick up our luggage to fly for our next destination. If I ever come back to Hanoi I will definitely stay either at this apartment or boutique hotel.
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FromUS$29
5/51 Reviews
This is the best serviced apartment I have stayed in Vietnam. Located in Cau Giay and very convenient with the best pho gai within a few minutes. The Staff have been most wonderful in their service and always attentive to our every request. Room facilities are of high quality. Not surprising when these apartments are built by developers themselves. Highly recommended for any type of traveller. Best value for money staying in these apartments!
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FromUS$23
3.9/58 Reviews
Ba Dinh Square
Santa Barbara Hotel reminds me of some old hotels in Italy - quiet and quaint. If there were tiny verandas with flower plant boxes, the similarities would have been complete. Although there was indeed a nice garden up the 6th floor where we had breakfast - munching on some noodles while watching the typical Hanoi street scene below was precious. In a place where store front space is prized (and heavily taxed, that's why most Hanoi buildings are narrow front and up but built deep across), Santa Barbara occupies quite a space - add the Highlands Cafe at the ground floor and the building seems to wrap around two streets! We checked in at around 3am (CebuPac's schedule is really something), found the tiny front lobby in darkness and thought the hotel was closed (we're so used to bright lights at night that this was a pleasant surprise). Of course, hotels are always open and the bright (for that time of day) reception staff (Mr. Bing, sorry if I didn't get the name right), had us checked in in a jiff! Our room had a window that opened directly above the front door. Surprisingly, it wasn't all that noisy and we still had a good four hours of sleep as we needed to be ready before the 8 am pick up for the Halong Bay tour that I've been dreaming of or years. Loved the huge headboard spanning the twin beds, with tacked foamed faux leather that was perfect for my feet as I needed to put them up after walking long hours touring and shopping! Just this is enough reason for me to come back. I remember I also did this in our Beijing hotel after walking more than 20,000 steps at the Great Wall, but my feet only encountered cold concrete! Ouch! The good stuff kept coming - they have nice toiletries, fluffy towels, bathrobes, comfy comforter, and a tub! I love bath tubs! And the one at Santa Barbara was very good for the price we paid for the room. Then there's the service level - friendly and efficient, just like most in Southeast Asia. Cleanliness was excellent - good for sometimes OCs like me. Breakfast fare was modest but filling - loved the mantao, tho they should be always steamed to maintain their fluffiness. The noodle dishes were also very yummy. The location is prime - we walked in any direction and we reached interesting restos, spas, convenience stores, little shopping areas, cafes, etc. The night market is just a walkable distance away - esp. if you're young with lots of excess energy. Don't worry if you get lost, the locals are very friendly and they will use their smart phones to point you in the right direction without fail. We greatly enjoyed our stay, albeit short, in this hotel. On our last day we met some pinoys who also booked this hotel by luck! We'll definitely be back - in Hanoi and Santa Barbara!
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FromUS$18
4.5/55 Reviews
Hồ Hoàn Kiếm District
Visited Gecko with my partner whilst on a travelling holiday in Vietnam via Hà Nói. The food was fantastic, great value for money and arrived in a timely fashion, was clean a very small restaurant but plenty of room between tables We were served by the wonderful Nihan she was amazing and very attentive. Her customer service was exceptional. She definitely is a employee any employer would be proud of, what an amazing asset Gecko have with her! The waitress make the experience that little more exciting. Definitely would recommend to anyone wanting a bite to eat whilst out and about in Hà Nòi
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FromUS$31
5/513 Reviews
Hotel you want to find again Korean and Vietnamese are available in English and It is the best hotel for Koreans. Every time I go to Vietnam, the reason I visit is as comfortable as Korea Always because of the friendly staff Breakfast is served with Korean-style alum and everything is served except for the service.
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FromUS$56
4.8/599 Reviews
Hồ Hoàn Kiếm District
A taxi to the hotel as soon as it landed, & # 127976; the distance is a bit far, but the housekeeper will arrange check-in after entering the hotel, there will be a welcome drink and wet towels, the housekeeper is very good, will help you solve all problems, but will recommend an additional 100USD Upgrading a large room can have administrative treatment, but we are out for tourism. Administrative services are completely unavailable, so we refused. The hotel has a very large environment, and there are almost no Chinese. What makes me feel most charming is the small corridor where the hotel introduces its history. The history of more than 100 years is really meaningful, which is why I chose it during my trip. , Let me have a new understanding of Hanoi. The only drawback is that the shower in the bathroom must be in the bathtub. It is very unsafe and it can be dangerous if it slips. Next time I go to Hanoi, I will continue to choose this hotel ~ The design style is also very distinctive ~
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FromUS$107
4.4/5192 Reviews
Hồ Hoàn Kiếm District
Breakfast is ok, the front desk service is very good, the door is not large, there is an ATM at the door, Chinese and English Vietnamese, convenient for travel , It is worth staying at this store next time, three ⭐️ level has surpassed 4 ⭐️ level hotel service, the front desk also provides RMB exchange business, taxi service, good, good, good
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FromUS$18
1/56 Reviews
Hồ Hoàn Kiếm District
Stayed for 2 nights recently at the end of our trip in Vietnam. Had a great welcome by the staff, all very friendly and willing to do anything to help your stay be as comfortable as possible. We did their laundry service which was fabulous, a good price and came quickly. Breakfast was mediocre, not much available but the Pho was delicious. We were offered an upgraded room for an extra $5 dollars but had to change to next door the following night. They claim it has a lake view but we couldn’t see the lake at all. We didn’t care for the view anyway, but there is not point lying about it to future customers. The last room we had had dark mud stains all over the light curtain and stains on the bed. When asked to write a review at the end of our stay, we are watched until finished writing it. After all the positives we had written, we were made to feel uncomfortable about the little things that weren’t great about the room, I feel they really push for great reviews. We have now moved on to another country backpacking, and my partner receives several whatsapp messages from one of the staff members at the hotel. She retrieved his number via booking.com to communicate first off about whether we need an airport transfer. However this time they are continuing to push for a good review which is now getting annoying. She sends heart emojis to him and says she misses him so much. Which may be their version of customer service lost in translation, but it is a little inappropriate to message your customers this way. This hotel would’ve received a lot more stars, but after how much of a big deal has been made about our tiny comments about the stains and how much we’ve been pestered to leave a good review, it has ruined the experience for us.
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FromUS$13
4.5/588 Reviews
Hồ Hoàn Kiếm District
The environment breakfast is actually very good; the location area is also very convenient to several museums and attractions, and there are banks and various small shops in the surrounding area, which is very convenient as a whole; the only disadvantage is decoration, but this one can also be considerate. It ’s already finished when my friend goes
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FromUS$84
4.5/590 Reviews
Temple of Literature
The hotel is good, but Ctrip really, I do not know how to say. The subsequent itinerary also helped a friend book another hotel, and the written confirmation was immediate and cannot be cancelled. After the payment was submitted, the confirmation time was 24 hours, and the customer service was urged N times. After a few hours, I was told that I had no room. Also tell me what room status, what agents have delays ... never again believe Ctrip's room left. No credibility! !! !!
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FromUS$61
3.9/531 Reviews
Hồ Hoàn Kiếm District
The location, the price is perfect, the hotel is clean and tidy. However, the narrow room is hmm. The restaurant is also on the 7th floor, so the view is good, but the chef came to work late the next day, so breakfast was delayed. The restaurant staff is different, but the hotel lobby staff is always friendly... When it rains a little, they even lend an umbrella and guide them when taking a taxi * Thanks for staying well.
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FromUS$17
4/55 Reviews
Ba Dinh Square
My friend and I stayed at Moon View Hotel twice as part of our tour package and during our stay in Hanoi in April 2019. Unfourtantly, we were not impressed by the staff, service or location. Upon arrival, after an exhausting day, we were provided with average service and with the wrong room key card. We were then presented with the wrong bedding layout in the room. The first set of rooms we were provided with during our first stay was quite large but outdated and dark. When we asked if a package had arrived from our tour company (as informed by the tour group) the guy at the desk was unhelp and told us that it was not their problem. They also kept our passports from us when we arrived to photocopy and informed us they would provide it later. As a tourist, this is always an uncomfortable experience. We had no help with our luggage upon arrival or departure by the hotel. During our second stay with the tour, the room provided was slightly more modern. However, the service again was average. The guy at the reception had an attitude problem. He was unhelpful and grumpy when asked a question. The location itself was quite far and walking distance from the Old Quarter.
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FromUS$22
5/52 Reviews
Hồ Hoàn Kiếm District
Graffiti house is a great place to stay. The photos are accurate. The rooms at the back are narrow, but so is the building. It's a little quirky having to find the paint shop for the entrance, and for some reason it is on a street of paint shops. Use Google Maps to help navigate your taxi there. Once found, everything was easy and it's in a great location in Old Town.
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FromUS$25
4.5/55 Reviews
Hồ Hoàn Kiếm District
Host Thomas is a very nice and caretaking host. His pick up from Hanoi airport had been without any problems and with a good and experienced driver. Wifi works all 2 days excellent. You can deposit your luggage for some days without any problems. Summarized we have had in Thomas' guest house a very good performance-price ratio. We could warmly recommend Thomas' guesthouse to our best friends when they wanted to have a good price - performance ratio and are not looking for a 4 or 5 star hotel which you find everywhere.
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FromUS$75