5.64km from Taqueria TlaxcalliI stayed in this hotel during UN week because downtown hotels were full. The room are large and clean, the location meh, but was it was safe enough in the morning. I don't usually write anything but positive reviews but I am writing this one because I cannot fathom their conduct. When I checked in, my drivers license was not returned to me. I should have noticed, but I didn't. No one called my room to let me know or said anything at check out.. I didn't realize it until I was home 500 miles away. When I called to inquire, they said they would mail it to me for which I was very grateful. When it didn't arrive after about a week, I called back, repeatedly. First they said they sent it. Then it, turns out, they admitted they simply GAVE IT TO THE POSTMAN to mail back himself, because it was cheaper than putting it in an envelope with a freaking stamp! They said this always worked before. Maybe so, but I have no idea if I will ever get my license back now (or where it is) and so have started the process of trying to get another one (nearly $50 in fees and a half-day at DMV I will never get back). I'd have happily paid a fee for them to fed ex it to me. But that is no longer an option. At this point I feel the hotel should reimburse my expenses. It should have been a simple courtesy to just put it in an envelope and mail it back first class, but no. It will be a long time before I stay at an Empire Group Hotel again.