The Carlyle is pure heaven from the moment you walk in- from the very welcoming doormen and front desk staff to everything else! David the Concierge is amazing, totally on top of every request and he sends printed booking confirmations to your room straight away - he found the best theatre tickets, best tables in restaurants, and top limo services- in addition, a smart hotel car will take you on short trips if it is available. The room was perfect, quiet, spotlessly clean, very comfortable bed, duvet and feather pillows, lots of fluffy towels, and easy to reach plugs for computers. Great housekeeping and turn down service. Temperature in my room dropped at night (unusually cold weather in April) and a fan heater was brought up within minutes, warmed me up straight away. Telephones are answered straight away, by a very polite and helpful team. Iconic bar with fabulous live music, delicious drinks and top service- a beautiful room, full of style and atmosphere. Restaurant is amazing too, proper old school level of excellence. Room service arrives quickly and beautifully presented. Love every aspect of The Carlyle- it is beyond fabulous!
The hotel was easy to miss, just the name, small logo, on the awning out front. They do not have parking as was implied on web sight. Staff were very nice, helpful and caring. The room was TINY but clean and had everything we needed. Except soap! We asked at FD but they apologized and said they were out. 😬 Full Breakfast included was limited but good. We could see Central Park from the street in front of hotel, 1/2 block away. Several parking garages within walking distance. Shops, bakeries, restaurants close by also! Bikes were allowed in our room.
A hidden gem on the Upper East side! Very friendly & welcoming staff, charming updated rooms and awesome location near Central Park & Met. We loved being on a relatively quiet residential street. We had read reviews about the rooms being small and they are quite small but we were able to make our bags/luggage work. The good news is if you are doing a trip to NYC right, you aren’t in your room except to sleep at night! We were gone all day most days walking around the city. The rooms have been very nicely updated with great finishes while keeping the old history. charm. The beds are very comfortable too. We stayed 5 nights & enjoyed our stay at this hotel immensely! We hated to leave but are looking forward to our next visit at the Frankin! Tips: 1) pack on the light side- there is ample space for hanging clothes but avoid large suitcases if you can as floor space is limited. 2) if you drive a large oversized vehicle, be aware that the adjacent parking garage might not be able to accommodate. We drove our Dodge Ram truck and it was too long for their elevator so we had to park about 1 1/2 blocks away (but that garage was very accommodating .) Otherwise, the adjacent garage is super nice and really convenient! 3) make sure to enjoy a breakfast/lunch at the Bocado Cafe on the corner of Lexington and 87th. Delicious food and great service. We ate 2 lunches there and were very pleased- super convenient too! 4) Starbucks and Whole Foods are just down the street as well The hotel staff was FABULOUS! We were greeted so warmly at check in and treated to delicious cookies & water bottles. The staff goes out of their way to treat you like family during your stay and were so accommodating to our every need. Can’t say enough good things about our stay. It’s a unique property with so many positives! We will definitely be lifelong Franklin Hotel patrons bc we love this part of the city and the charm of this wonderful property!
My husband had surgery at HSS in NYC and we were fortunate to find Garden Suites! The whole staff was so accommodating and truly caring during our stay! It clearly already has a reputation, as we noticed and talked with many that had medical situations that chose this hotel. Kris in particular was seen on bended knee zipping up a suitcase before loading it, assuring a guest about their anxious day, engaging my husband over his upcoming surgery or just sharing a laugh with guests walking by. Even my dog was charmed by all the attention! Each level of staff was so helpful and supportive! Attentive front desk, and amazing cleaning staff were so sensitive and genuinely cared about making us comfortable! Our room was comfortable and fit our needs during our 8 day stay very well! A full kitchen was a great help! We look forward to meeting our new friends at The Garden Suites again soon as my husband will need another surgery.
This is a little late, but.... Stayed here with my wife and daughter on our last NY trip. On previous trips I always walked by the Pierre and told myself, one day I'm going to stay there. Then I ran across a deal and booked it as a surprise to the family. Everything was spot on. Check in crew and front door men were outstanding. Very polite, and welcoming. There was a slight issue with the room, but it was resolved, and they even threw in drinks (without me asking). Nice touch! We'll be heading back this summer, and needless to say, without a doubt, we will be staying at the Pierre again. Location: Literally across the street from Central Park. Every morning, I'd hit the gym then go for a stroll through the park. Stayed at hotels a few blocks away from CP before but this was by far the best and most convenient. Bumped into the GM and the head of security and both were so nice. I'm sure they had more important guests to attend to and things to do, but for both to stop and say hi and just chat for a minute is very classy. Cheers gentlemen. You get the picture...book this place!!! Keeping an eye out for any deals they might be running for our summer trip.
The hotel generally was fine, but the quality of service and lack of room amenities was far below what one would expect from a five-star hotel. The staff could definitely have been more attentive and friendly. No coffee machine, wine glasses, corkscrew in the room. Inconsistent maid serve - taking away toiletries and not replacing them, bathmats disappearing and reappearing, not replacing coffee supplies. We had a mini kitchen, but there were no plates, knives or forks.. We had to jerry rig the bathmats to prevent water from pouring out of the shower. The most egregious occurrence was when my wife had some pants delivered to the hotel. We expected the pants to arrive by six on the Saturday. We heard nothing from the staff. I called and was told nothing had arrived, I went to the front desk and was told nothing had arrived. On the Monday we followed up with the clothing store and were assured the pants had been delivered. After several more calls to the front desk, and after we insisted the pants were in the hotel, they were finally found! Our name, address and room number were prominently written on the clothing bag Ridiculous. Once again, not the level one would expect from a purported five-star hotel and certainly not worth the price.
This hotel was once voted the best hotel in America. Not many people know about it in China. The view of the room this time was invincible. For hotels next to Central Park, as long as the rooms face the park, the room rate is doubled. Many rooms in the hotel have been sold to private owners, entrepreneurs or celebrities. The interior view rooms and interior view suites have no view. The city view rooms and suites have a view of the city and you cannot see the Central Park. Please remember when you book.
The West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.
The service attitude was not good. I booked the hotel on Ctrip and paid the full price. It just went well when I checked into the hotel. But one day suddenly called me at eleven o'clock and told me that it would cost me two thousand dollars to pay the room rate again and I could only use credit cards but not cash. I have to pay for it but I do n’t know why I have to do it again. They just keep saying that I have n’t received it and talk to them for an hour or two before letting go. I agree to let me pay it tomorrow morning. My friend runs from New Jersey. Help me pay, and they said that the system did n’t refresh last night, and I said no need to pay, and no one told me that the front desk seemed as if nothing had happened. It was really disgusting.
My husband and I traveled to NY on business in late March. Because we were able to book through our company, we enjoyed a discounted rate and hence found the hotel to match that value. Had we paid $1,200+/night for the room, we would have been disappointed. We are Ambassador level, but I can tell you that there are zero benefits offered to Marriott's most loyal. Check in went smoothly but we were not given any kind of upgrade, despite the hotel being nowhere near capacity (and plenty of rooms available for booking on the app). At other Ritz Carlton properties around the world we have enjoyed a room upgrade, club access, etc. but you get nothing like that at the Ritz central park. I will say that our "no view" deluxe king room was SILENT. It's really hard to find a truly quiet hotel room in midtown, but this was it. Your view may be of an interior courtyard and brick wall, but you'll sleep like a rock! The room itself was spacious and the bathroom was beautiful and comfortable. The room does not have any kind of coffee or tea. There's a mini fridge, but it won't hold more than a few small items. Everything was very clean. None of the staff wore masks which we actually loved. Enough COVID theater! The wifi didn't work the first two days we were there but we had 5g service throughout the hotel. One of the highlights is the gym, which includes both a normal cardio/weights room as well as a "studio" with mats and 2 pelotons. The bar is really beautiful and well spaced out. We had drinks there twice and dinner once. The dinner was just OK, but the martinis are delicious! The location is great especially if your business is in midtown. The bar is a great place to have a business meeting or host clients because it was relatively quiet without feeling dead. We spend 12+ hours/day at the office and only use the hotel for sleep, gym, bar. While we would definitely return on a business trip at a discounted rate, we would not "splurge" for $1,200+/night for a room here.
I'm a big fan of hotels that have a venerable history but have combined modern conveniences with the character that comes from those bygone days. Since the Essex House dates from the 1930s I understand, and has managed to achieve this balance well. We were here for a 3 night stay, 2 rooms. A stay here, like this, will cost you. There is no escaping that and for the amount of coin one drops here, the service had better be impeccable. More on this below. One of the benefits of an historic hotel, is that not all rooms are the same and judging by the two we had, this is certainly the case here. Rooms can be quirky but both of ours were very nice, comfortable and easy to spend time in. One of our rooms had a delightful, deep tub which is rare in US hotels in my experience and very welcome. Our second room had a shallower bath but still just enough to soak in but I wish hotels would put in a deep tub or else opt for a walk in shower over the shallow, over the tub shower option that seems standard in far too many places. The bed was very comfortable, sheets clean and crisp. Obviously, although the hotel faces the park, not all the rooms do, so higher and front facing are obviously best but, I assume, the most expensive. I am not a fan of pressure sensitive minibars and those featured here. Come on. Really? I don't want to risk getting charged for something that I pick up to look at and then put back, only to miss it on my bill. At this level of hotel, at this price, this is bordering on the offensive. One of the great benefits of being a Titanium member of Bonvoy, is access to the lounge which was major during this stay as we were able to partake of the excellent breakfast laid on there daily, and at no extra cost to us. This was well worth it and the lounge was spacious and well appointed. Too many TVs including one displaying the Fox propaganda service but I suppose one can't have everything. The hotel is 44 floors and has a bank of elevators some of which serve floors 1-19, some 18-44 and the system works well although there are some differences in that one elevator seemed to allow access to all floors although that wasn't obvious until one was inside. The system is pretty secure, requiring a room key to proceed upstairs, and with a ubiquitous security guard quietly, and somewhat unsmilingly on duty at all times. Well done Essex for managing the elevators so that we never waited more than a minute or so at any time, either in the lobby or on our floor. This is an important facet that not all hotels pull off. Now to the cons of the Essex which, in addition to the aforementioned minibar issue are infuriating at this level. Firstly, there is a $35 dollar per room, per night "destination fee". Nonsense. Outrageous. This is akin to seeing a "resort fee" on the bill. Honestly, what on Earth is that? Basically a "use it or lose it" fee that you can't stack so one is basically forced to spend $35 a day on room service, mini-bar etc or you will be charg
My daughter and I have been wanting to stay at this hotel location for years. Finally for her 17th birthday we were able to make it happen! The hotel is amazing and the location is fabulous! We were a block from central Park and close enough to walk to the theater district and felt completely safe. The hotel is even better in person. The staff was very friendly at check in, however, the restaurant staff did seem slightly bothered each time we asked for a table, although there were plenty of tables available. Food in Jams was delicious! We ate in the restaurant multiple times. We had a king room with the cutest little window seat that made the trip for my daughter. I arranged ahead of time to have balloons in the room for her birthday. Concierge was extremely helpful to help me arrange this. They also left cookies and a personal note for her. Our entire stay was amazing, my only complaint is that out AC did not work properly the entire time we were there. I asked the front desk for help the first night and they got it to cool off slightly, but the remainder of our stay was quite warm. I continued to ask for service but it was never received again. Kind of bummer because the cost of the room I would expect to have a functioning AC system. I would absolutely stay here again, as long as I could have a room with AC. Side note, the bathroom is not very private so keep that in mind with who you are traveling with.
No breakfast at the hotel. The hotel is an express hotel next to the airport. The price is too expensive, that is, for the morning shift night flight. The twin beds are all 1.3 m beds. We passed the check in at 2 o'clock in the middle of the night, took the airtrain to the memorial circle, called the hotel front desk, and arrived in 20 minutes. Fortunately, the phone number of Ctrip's note is correct. Since it is a fast hotel, if the conditions are similar, it is recommended to choose the Holiday Inn directly, their car has been waiting there.
This hotel and its facilities were one of the most-talked about topics on our week-long visit. There are some aspects of the hotel which are great - some which you dont encounter in some other hotels. Then there are some aspects which simply let the hotel down. The hotel should just give up on Breakfast.. there is no restaurant, and there are only three dining tables and a low coffee table which means that there is not a lot of room if all guests arrive at the same time for Breakfast. "Continental Breakfast" it is advertised on the hotel website - it is nothing of the kind. Consisting of tea, coffee, cerals, croissant, juice and toast it is very minimalist. In the latter part of the stay there were no Croissant or Juice 'because of covid'. Given the number of shops around it would not have been difficult to have sourced these elsewhere, but the staff decided it was too much trouble. There are a few places for breakfast within a short distance from the hotel, though As with no restaurtant, there is no bar either... but there is one two doors down, and behind the hotel. And there are some really good points to this hotel: There is plenty of hot water for the shower, and the temperature doesn't fluctuate as it does in some other hotels in this part of NYC. There are plenty of towels, the bed is comfortable, and the rooms are soundproofed from other rooms (but not from outside). I would have liked a security eye hole in the door so you can see who is at the door before opening it
Great hotel to stay at when your gets cancelled at La Guardia. The night manager was courteous & all about taking care of us after a long day & not having our luggage. The guy single-handedly & calmly handled a steady stream of people with cancelled flights needing rooms, and always maintained a smile & positive attitude the entire time. Rooms were clean & with plenty of modern conveniences like USB plugs & TVs to broadcast from your phone. Breakfast was good. Airport Shuttle runs every 30 minutes & starts at 0400. If you’re hungry when you get there in the evening best to use Grub-Hub or Uber-Eats to deliver food, not much within safe walking distance.
It's okay to stay alone for one night, the room is not large, the breakfast is not much, and it can barely cope. This hotel is not suitable for a few days; the security is OK
[Advantages]: Very close to the airport, there is a microwave in the room! !! !! !! And a kettle! !! The hotel provides a free bus to take you to the airport, every 4 hours from 4 am to 11:30 am; every hour from 12 noon to 2 pm.
However, there are many black people in this hotel. Among the five or six hotels I have stayed in, there are more black people. The composition of the people in the hotel is about 70% to 75% white Asians and 25% to 30% blacks. I only stayed for one night. It feels safe for me, but it is best not to stay for a long time. no problem
This was my 2nd time staying at this Hampton LGA property. Upon arrival during my 2nd stay and after 4 calls to the hotel for the hotel shuttle, it finally came 35 minutes later to the upper departure level at door 16. I checked in and had to ask for water as the blonde did not give it to me nor did she ask if I wanted one or two keys, I got one. The snack bar/soda case had barely anything in it. You would think a hotel that does not have a restaurant would ensure that snacks/drinks were available to purchase. Sunday morning I awake to take a shower and the water is ice cold. I call the front desk and I'm told I need to wait at least 5 minutes. Okay, 15 minutes later the water is still cold. So, no morning shower. At check-out I informed the lady (didn't get her name, but she's short with dark hair) about the water not turning hot after 15 minutes of running and she offered me points. I asked how many she said 10 thousand. I'm still waiting on the points as I honestly believe she just wanted to brush me off. I also called and left a voicemail for the hotel manager as he seems to be very busy and can't answer or return phone calls. All this to say, I was okay after the shuttle situation, but to have no shower and be offered something only to find out its not true, is so WRONG on SO many levels. I would be wrong if I did a charge back on my stay. Very upset/disappointed in this property. You really need to do better and follow with your word and train your employees better. All to say, still no return call from this property or points.
I want to thank DAVID the manager at Boro hotel. On the flight from Lisbon to jfk a passenger mistakenly took my carry on luggage, checked in overnight at Boro hotel and left my luggage in the room before flying to Texas. David and his staff looked for a clue and thank goodness they were able to find my name on my pill bottle, called the pharmacy and with their coo ape ration they were able to reach me. He even offered to drive an hr and bring the bag to me. I am extremely thankful. With that level of service I have no doubt that BORO HOTEL is an awesome place to stay.
My wife and I stayed three days at the Equinox Hotel in Hudson Yards, an it was a great experience! The hotel is obviously quite new, and it was amazing. The people at the front desk made us feel home right away. We got a room upgrade, and got what I believe is called a Skyline Room. The room was very elegant and spacious. The bed was great, and so was the bed linen. It felt new and crispy. We had enough room to stash away our luggage, and that always makes it feel less of a travel and more of home. We tried out the their SPA. Both of us had the infra red sauna, and my wife tried a drip treatment. She was a little jet lagged, but it all went away after the drip treatment. I went for a swim in the outdoor, but heated lap pool. The pool was long enough to actually get some exercise out of it. We ate at the restaurant, Electric Lemon, and the food was great. The location of the hotel is perfect to check out the new Hudson Yards. We walked the High Line which is located right by the hotel, and which is a great thing to do in NYC. It took us right down to Chelsea Market. The hotel staff looked out for our luggage the day we checked out, so that we could enjoy more of what the area has to offer. All in all a great experience which is recomended.
Check in during the 2020 Chinese New Year. The hotel is located next to the Central Station, about 15 minutes walk from Times Square, and check-in is fast. In addition, each room will have to pay an additional $ 45 destination tax per night (of which 15 per night) The US dollar can be used at hotel convenience stores, and the other 10 US dollars can be used at hotel bar counters. The elevator speed is very, very fast, and generally does not need to wait long. There is 2 pieces of free luggage storage in each room, and the baggage of more than 2 pieces is charged at USD 3 each. Also remind, when checking out, remember to let the front desk print a detailed consumption list to check the specific charges. It is very common for hotels to charge more!
There are not many people who comment on it. The hotel is on 49th Street between 7th and 8th Avenues. The roads in Manhattan are easy to recognize, just right and street. Start on Fifth Avenue and then sixth, seventh, Broadway and eighth. In the middle is the street. The Port Authority's main station (that is, the coach station) is on 42nd Street, Times Square is on 47th Street, and the subway can be a 50th Street station, very close. A lot of food nearby (Ichiran Ramen, Shake Burger, Michelin Steak House). The hotel is not a well-known brand in the chain, it is relatively small and not luxurious, but the price is not cheaper than the surrounding Marriott or the like. Last year, I stayed at Marriott very large. The exterior looks larger and more luxurious than this. After all, his infrastructure is very early. But this good place is closer to Times Square than the quiet Marriott there, rooms have microwaves, coffee machines, free fruit and apples, bananas, potato chips, ice water for 24 hours downstairs. There is coffee and tea on the second floor, and friends can sit there. There are slippers, umbrellas and toiletries in the room. L'Occitane. These are not available in American hotels. Dental appliances are not. I booked an agent's twin room at Ctrip at first, which was 500 yuan cheaper than the official website. There are two types of twin beds on the official website. One is ordinary and the other is a barrier-free room with a handrail. The difference between these two types is 500. The double bed marked on Ctrip did not say that it was an accessible room. I booked Ctrip for a small farmer. The fact that I got the room was a barrier-free room, and that 500 was not bad. And it was very low on the third floor. It was super dark in high-rise New York. I went to the front desk to upgrade the suite. The front desk gave me a good discount and added me 50 dollars a day. Hall, bedroom with double bed, double sofa bed in the hall, both bath and shower, and 3 cloakrooms with bathrobe hangers. Ctrip's hotel booking is really very metaphysical, the price and official website are not bad, the room type is difficult to determine, I have learned lessons before. Anyway, the hotel location is convenient and the facilities can be serviced or not. The price is not bad. People do not look at their choices. There is a parking lot on the side of the hotel, and you can also park on behalf of the guests. On the side is the Ambassador Theater staged by Ryoko Micura of Chicago, which is opposite the Mormon Theater.
The Marlton hotel is a beautiful, old style boutique hotel. The lobby and restaurant are both upscale and yet comfortable . The room was tiny, but had everything we needed. The bathroom was almost as big as the room…lol…The towels and sheets were very high quality, but the bed was too hard for me. We were glad that there was space underneath the bed, as that was the only place for suitcases. The staff was friendly and helpful. Breakfast was either a grab and go yogurt/granola and coffee or a meal in the restaurant. There are three choices for breakfast that are included, but you can order off a menu as well. We loved the location, being close to both the West and East Village. It’s one block from Washington Square park. Lots of restaurants nearby.
Good stay. Would stay again. Pros- * Very very friendly staff. I encountered many of the Front Desk agents and they were all fantastic. They really want to please you. They helped me with dining suggestions, locating a small fan for the room, as well as getting me in early. I feel terrible I do not know their names but all five stars. I want to say Katie/Keli and Vince were who I encountered the most. * good location if you do not want to be in the main tourist area. Near subways, basic shopping, and numerous dining options. Even a small massage parlor across the street which was great. * good size room for NY. Our room on the 11th floor had a very high ceiling which was a nice touch and made the room feel large. * Room was spotless. Cons- * The Front Desk is cashless and cannot make change. Very annoying for all parties especially as I was trying to get change for gratuities. They need some sort of change bank. * The room needed some more light. Very dark. * I requested a taxi to the airport. The taxi they ordered us more than twice the cost of yellow cab. I wish I knew that before he got there as I couldn’t refuse service once he arrived. Not sure if it was a taxi or a car service. Bottom line- Great hotel. Caring FD.
You might see unhappy reviews from previous visitors. I observed this hotel made a big effort to get back to normal from the covid dates, (it sounds like this is used as emergency shelter, like all other area hotels at some point based on the others' review) First, the front entrance and lobby area has modern design interior with professional and friendly attitude staff. member. My room seems like renovated, new floor and clean wallpaper. all modern interior. Comprementaly breakfast is resumed with hot egg/sausages. the breakfast room is run by a dedicated lady who keeps the items stocked throughout the breakfast time. Overall, I do not have any complaint, I would definitely use this place again.
The hotel is on the 8th Avenue, very convenient, the room is small, but it is clean, there is only such a clean hotel in the Eight Avenues. The shortage is that there is no refrigerator at this price, there is nothing in the breakfast, the American is not as good as going out to buy a cup of tea. Buns or something
very good. I did not expect that hotels in the United States could achieve this level. Arrived at the peak of the stay on Friday afternoon, I was told that I had to wait an hour to go to the restaurant next to my lunch. When I asked again, I was upgraded to a suite. It is much better than the St Regis service in Florence, and the breakfast is just fine. The typical American breakfast, which can eat 50%, is very good. Oh. Breakfast is a single point~ Shopping for a meal is recommended to go to the northeast for 3 minutes to Madison Ave, better than Fifth Avenue, too few people.
The room is small and cannot accommodate an extra bed. The location is excellent, and the Brooklyn Bridge, Wall Street, Ground Zero and other attractions are within walking distance; the subway station has Fulton Station, and the Municipal Park can take the Park Station on Lines 2 and 3. There are slippers and an electric kettle can ask the front desk. The downstairs bar is good. There are many places to buy breakfast around the hotel, and there is a supermarket to buy fruit drinks.
We stayed here during our trip for five days. This was our first time in New York City and it was exceptional. Since it was the first time visiting, I spent weeks researching hotels looking at neighborhoods, reviews, room types, everything! I’m so happy we decided on The Gotham! From the front desk to the restaurant there were no issues. Everyone was very helpful, attentive, and kind. The pictures are exactly like the rooms. We stayed in the king balcony room on the back side of the building which was really cool and quiet. We also stayed in the queen balcony room because we didn’t do our dates correctly lol and thankfully they had a room open. Looking out on the balcony in the queen room was awesome. We are returning over Christmas and have rebooked the queen balcony room and I can’t wait! This room is noisier but it’s not to the point of not being able to sleep. My husband and I live in the country surrounded by cow fields so if I can sleep with the noise level anyone can!
PROS: Fantastic location adjacent to the Rockefeller Centre and Radio City. 10 min stroll to Times Square, very safe area. The staff are helpful and very pleasant to interact with. Emmanuel was who we interacted with most and he is very friendly and easy to deal with. There is no resort fee which is rare in NYC and the facilities are quite good. There is a fitness room with weights and Peleton bike. There are also amenities such as a washing machine with free detergent is available to use, vending machines, computer and printer, free tea and coffee area and free filtered water and re-usable bottles located on each floor. There is a deposit on check-in but again this is common and no issue. We stayed in a Deluxe room which was quite spacious for a room in New York, the photos do not do justice to the space. We also had a fridge, microwave and coffee machine in the room. The temperature of the room was easy to control via control panel. The television has lots of channels but also you can cast from your phone so you can watch Netflix etc and the wifi signal is strong. We booked through booking.com and got a free taxi from ELife from Newark directly to the door. On our return journey we got a bus from Bryant Park direct to the Airport. This bus stop services all airports and makes transfer easy. CONS: The light switch in the bathroom did flash/spark at times which would need to be fixed. The internet dropped off service twice but if you phone reception they reset it and it does come back immediately. Rooms are not serviced due to COVID restrictions, you can phone and request anything you need but you would miss the automatic replenishment of the coffee supplies, fresh towels and having the bed made etc. When we did request more bathroom supplies they were dropped to the room very quickly so not a big issue. Overall I would highly recommend the hotel for value for money and location and I hope to stay there again.
I read a lot of comments and chose this hotel. I really didn't choose the wrong one. The location is very good, whether it is a long-distance bus or subway, or take the airport bus to the airport, or want to go to the Grand Central Railway Station, very close. . . There is also Times Square. . . At the intersection of 41st Street and Madison Avenue, the door is small, mainly the name on the door is written in a special font, which made us not notice when we first went there. 200 meters away from the New York City Public Library, which is not 200 meters away from Fifth Avenue, it is not necessary. There are three types of rooms in the hotel, which are about 19, 25, and 33 square meters, and 19 is relatively small. I booked 25 for the second night, but the order information sent by Ctrip to the hotel was wrong. The first night I checked in was the 19 room. It was very late to react. The size of the room was wrong. I coordinated with the front desk and Ctrip. Ctrip immediately found the problem and made compensation, and moved to the largest room of 33 the next day. If it is a single person, the room of 19 is enough. For two people, the baggage can't be opened, and it can only be put to the bedside. In addition, in particular, after the store, the hotel charges a fee of 20 US dollars per day. This fee is breakfast, all-day coffee snacks, afternoon tea, which is very worthwhile. Especially afternoon tea, with cheese, fruit, a variety of small snacks, red and white wine and champagne. . . . In addition, this location is on 41st Street, when the 99th Street in Central Park in New York is basically a full 2km. I ran in the morning and ran another 10km in Central Park. I am very happy. Central Park is a must-see for everyone who loves sports. Running, cycling, and dog-walking are all very good. . .
Pod 51 is in a great location only 3-5 blocks to Rockefeller Center, Empire State buidling and also in walking distance to the Grand Central Terminal. We were able to check in early in the morning, and our room was ready! Helpful front desk staff and clean rooms! We loved our bunk bed room and shared bathroom. Upon exiting the hotel, there is a small park area across the street with seating and a waterfall. We would stay at Pod 51 again!!
It is a vibrant hotel. Bold architectural statement with that 70’s style concrete block sitting on top of the highline. Stunning views from everywhere, street, room, rooftop. Fabulous and very active food and beverage scene with the legendary boom boom room, le bain, the Biergarten and Grill. It has the makings of a legend. If one likes fun, 24 hr action with a great F&B offering, an over the top LGBT scene on the weekends one can’t go wrong here. If you want serenity go to the Maldives 😂
The location is perfect. The price is acceptable. The only downside is waiting time for elevators during busy hours. Ridiculous at times. Also, asked for a “black car” to airport but got a mini van. No big deal, juat not what was agreed to.
All in all a great hotel with great location at an acceptable price for NYC and location.
Located in Times Square, it is a good choice to watch the show on Broadway. At the intersection of 44th Street, there are all kinds of food around. I chose it to watch the show. Last time I watched Harry Potter, this time I watched The Phantom, and it took two minutes. went. The city view room is also very beautiful, check in and check out are very convenient, luggage storage is also, the waiters are very professional and enthusiastic.
The location is excellent, suitable for children to stay, did not expect this hotel to be surprisingly good. The hotel is in good sanitary condition, no parking lot, no breakfast, but very good Italian pizza shop is very good to go out.
Pros: *affordable & good value *great location *clean *mini-fridge in room Cons/Areas for improvement: *room décoré is dated and in need of a renovation to make it more modern *little to no ventilation in bathroom *very weak/low power hairdryer in 1204 *front desk employees won’t accept outgoing mail, not even postcards…really? At any hotel I’ve ever stayed it is common to give outgoing mail to the front desk. *no area for luggage storage, another common feature hotels offer…because of no luggage storage, I had to drag my luggage around Manhattan for 5 hours as I went sight-seeing before my evening flight. However, Juniors Restaurant near Times Square offers luggage storage for patrons. In closing, I’d gladly stay at this hotel again given the pros. However, there are areas hotel management should consider improving.
First of all, Ctrip information is inaccurate. All the guests of the hotel provide free breakfast. The Ctrip room type is written without breakfast. I have encountered similar problems several times, Ctrip should pay attention to it.
The front desk of the hotel will also increase taxes and service charges. Nearly $ 30 a night, which is quite expensive.
The hotel is in a good location, within walking distance of Times Square, Fifth Avenue and several subway lines. And there are many popular restaurants nearby, which is a good choice for tourists. In Manhattan, where the land is so rich, the rooms are not small.
The disadvantage is that it is too old, the facilities are very aging, and the hotel is poorly soundproofed. In addition, hygiene is also very scribbled. The free breakfast at the hotel is bread slices, muffins, fruits, yogurt and oatmeal. It is very simple. The only hot food is toast the bread slices. The Chinese stomach still can't eat ...
Newsflash: Welcome to the Grand Renovation of the W’s Flagship in NYC ….for 2023 They have closed down both restaurants, Irvington (my favorite breakfast place in the city) and The Living Room, with a discreet plea to “pardon our appearance.” Oh, and no room service. None. You can't even get a cup of coffee, or make one in your room. Wait, there IS a selection of Pringles at your mini-bar if you need stimulants. (Seriously who is eating Pringles in 2022?? like sawdust tossed with MSG. ) And uhm - almost no elevator. They are down to one elevator for the next six weeks. With over a dozen floors to service, you can expect to wait 10 minutes to get on the elevator, and when you do, there are several other people on it with you. That's not even legal under NYC Covid guidelines. But it's fine for the W. I'm a generally satisfied gold (or platinum?) member, and I booked twelve nights here in January, over the phone with a Bonvoy agent; might have been nice if that agent mentioned that there would be not a scrap of food available on the premises during my marathon stay…or that getting up to my room would be like the rollercoaster line-up at a busy amusement park. I would not have booked if I’d been informed in advance. What's even more irritating is that if you do order food, from Doordash or the like, you need to hoof it down to the lobby to deal with it when it arrives. The W Union square, a ‘Category 7’ hotel, is not ‘set up to manage it’, or to arrange it's delivery up to your room. They are too busy renovating. And did I mention the lobby is always freezing b/c the door just opens and closes all day to the January cold for all the renovations? Sometimes employees at the front desk are wearing winter jackets? So by the time you get down there with the elevator delay - the food is cold. I mean, isn’t hospitality about making the guests feel at home, rather than like there’s been a power outage? Maybe it's a Covid thing. Hard to hold much against anyone these days with all that uncertainty. There is always a bright side to any hotel stay. I do give a shout out to the staff here at the W Union Sq., all who seem smart & super nice and really helpful and apologetic. They are the reason to stay here, (and corporate should thank them by better considering their well-being!) ) Also, the beds are really comfortable, the location is perfect, the view is dynamite, and the place is VERY clean. I suppose all those things are equally important...just less so when you're uncaffeinated at 8am, or starving at 8pm, or get Covid from a crowded lift ride up to your room. And as the last reviewer states, they have the audacity to charge a random $30 'destination fee'? We should be charging the W a "deception fee!" It may appear I have too much time on my hands writing such a long review, and I do realize there are bigger problems in the world than room service, but the W Union Sq. is renovating and asking you to foot the bill, and I thought
This B&B is a bed and breakfast located very close to the Kennedy International Airport in Queens, Jamaica (less than 20 USD taxi ride). It is a private residence with several comfortable rooms as shown in the picture. The owner works hard to make the guests feel comfortable. Please be sure to contact him before arrival to ensure a smooth check-in procedure.
I walked to the light rail transfer station and there is a free public telephone to contact the hotel lobby and ask for a shuttle to the airport. In fact, you can also wait for the shuttle bus from various hotels to the road outside the light rail transfer station. There is a parking lot downstairs. The room was quite big. Suitable for guests arriving early or late.
Searches related to Hotels Near The Whiskey Rebel in New York