0.26km from Top Hat RestoranI was check in during MCO and yes i understand all the rules and with minimum facilities that provided on that time. During the stay im very aware with the atmosphere and this time my attend as guest are not very welcoming as before, which is full of experience of exclusive and treat the guest very well before. Starting from the main lobby, receptionist until the person who incharge for parking are make me feels uncomfortable, maybe by my appereance when i approach at hotel didn't wears a fancy suit like its suppose( i guess?).
Worst part is when my brothers bike need to park at level B1 coz the parking for motorcycle at B2 but the lift near with it are closed, so its taking a bit long walk to the "nearest" lift to the rooms. So he decided to put the motorcycle infront of my cars parking coz we are stay together,plus the B1 level has the very nearest lift and the bike was not causing any distract to other down there. He got the warning letter stick at his bike for 2 letter, who that makes an inappropiate manners there for the guest(i think 1 letter would be enough) so my brother gently take out the letter and brings to the parking guard post for asking if there possible to park the bike at B2 with the nearest lift straight to the rooms. So there was 1 guys i believe is the staff who incharge-tells the nearest lift to mount up. After done and satisfy with answer then the other guys cames out with the cigarettes in his hand asking about other question, seems like to find the fight with my brother. my brother just answers it with calm and didn''t expect much as maybe for their duty, but with the manners that other guy shown is like unprofessional coz my brother is also the guest. Please improve again more your services just like before..and yes this is last time visit for me and my family.