The main picture on Trip.com isn't the Mercure Hotel picture.
I almost couldn't find the hotel because I didn't expect to see the exterior like that.
In other reviews, I saw that the mini bar was filled with free drinks.
When I went, there was only water in Evian, and even then there was nothing on the second day. (2 nights stay)
It was said to be the worst temperature in Paris at the time and it went up to 42 degrees, so why don't I give you water. ㅠㅠ
Does the mini bar change depending on the hotel room?
The hotel room itself was in very good condition, but the bathroom light did not turn on at check-in.
I told the receptionist in English I can't speak, so I asked them to insert a card. This is due to my poor English..
In the end, I went down again, explained, and the driver came and fixed it...
But because of this, as soon as I arrived at the hotel, I couldn't go out for 30 minutes due to repairs..
Also.. when I checked out and left my luggage, the morning person was very kind.
When I went to pick it up in the afternoon, I remember being uncomfortable because the manager was so unfriendly.
You don't even say hello...
I was satisfied with the facilities, but I would like you to pay more attention to the service.
The location is amazing as it is really close to the Eiffel tower. We love the breakfast as the food is good and the waiters in the restaurant could perform an excellent service.
There are things that need to be improved:
- Alexa in the room doesn't work, I tried several times to reset and couldn’t connect
- The water goes down really slow in the bathroom sink
- The fence of the air conditioner seems like falling off
- There is a sewer smell in the bathroom
- The curtain is not well installed
- No actual manual/ introductory book for the hotel, we wanted to order room service but the sign of QR code is too small to be noticed aside from the bed
A chic hotel in an amazing location that is within a couple minutes walk to the Eiffel Tower. From arriving to the hotel and being made welcome, to the friendly staff Rose and Francesca who were incredible and went above and beyond to help with anything we needed from reservations at restaurants to transfers to and from the hotel. The rooms are well decorated with an Art Deco feel and a little note to welcome us to Paris was the perfect touch, the room was clean and fresh with all the amenities you need for your stay. I will be recommending to all of my family and friends who are visiting Paris and I can't wait to book my next stay with Le Derby Alma!
This little hotel in the district 7 is an unbelievable treasure , you are 3 blocks away from the train stations, 4 blocks away from the Eiffel Tower, great restaurants within walking distance, little reasonable priced souvenir shops , a great bakery to enjoy a nice coffee and baguette sandwich in the morning , next to the bakery there is a super market. This hotel is very clean , affordable, the front desk staff is very friendly and accommodating. You can get to the hotel from Charles de Gaulle airport on a express bus called LeBus for under 20 euros . The picture I posted is what you see around the corner from the hotel , I guarantee you 100% that you will love this charming little 3 stars hotel , we have stayed at this property 2 times already and we love it !!!
Great hotel for many reasons. Perfect location - its not even 5 minutes from Eiffel Tower, more like 3 minutes maximum. Great hospitality, you can leave your bags for free after leaving the hotel for the whole day until your flight. Its 24/7 open, so you can accommodate whenever you want. The room is authentic old school Paris style, which brings you vintage vibes. The view is amazing, you can see the Eiffel Tower from window. The breakfast is cheap for the things you have. Love it!
We upgraded from a deluxe room to a suite with a tower view because the deluxe room is not worth the price. The hotel is beautiful, the staff is very welcoming, and the ratio of waiters to guests is 5: 1. Later, we stayed at the Leeds Hotel. In contrast, Shangri-La's attitude was warm and welcoming, and Leeds's attitude was respectful and distanced. The swimming pool is beautiful. The food at the Michelin French restaurant is average, and Chinese food is too late to eat. The towels used in rooms that are not beautiful enough should be replaced, they are not white and soft.
I had a fantastic stay at Hotel de la Paix! I had spent a couple days at Disneyland with my family, and then needed to find a great hotel for my one solo day in the city of Paris. I made a great choice! The staff was very friendly and helpful! They assisted in checking in early, and helped me book a car to the airport. The room was nice and clean, and the hotel is very conveniently located! I was able to walk everywhere. Eiffel Tower, Rue Cler (great cafes), Louvre, Saint-Germain area, etc. all within walking distance! Merci! -Katie Anne
What a fantastic little hotel! The location is incredible, close enough to Trocadero square and the Eiffel Tower yet at the same time tucked neatly out of the way so you don’t feel like you’re in the thick of things at all times. The rooms are a little tight, but this wasn’t an issue and we still had plenty of space for the two of us without feeling cramped. The staff were brilliant and friendly, we didn’t need to ask them for much but they were very helpful when we did need to ask anything. Some of the negative reviews on here seem a little harsh, amenities such as shower gel are available on request…this is stated in the information guide in the room. Tea and coffee weren’t replaced which I guess could be something that is improved upon. But the hotel is up front about its aims to reduce waste and impact on the environment, which is the reason there are no single use items in every room at all times. Will definitely be booking this hotel when we return to Paris. Thank you for a fantastic stay!
The location of the hotel is easy to find. It takes only a few minutes to walk out of the subway station, and it is also a few minutes to the iron tower. With the pride and humor peculiar to the French, he explained that the drinks in the room minibar are free to use, and the satellite phone is also free to use, but the city tax of one or two Euros is paid. The rooms are small but clean, the facilities are brightly polished, and the air conditioning is very cool. This must be praised, because the day I arrived happened to be the hottest day ever in Paris ... The breakfast area was small, but there should be everything , Eat very happy, 19 euros alone. But the opposite is the supermarket, you can buy what you want, super convenient!
While the price is reasonable the location is great for the Eiffel Tower. The room was clean overall (excep the glass cups didn't smell good) and we had a view of the tower. Would use it again. One more thing about the location: the Passy covered market is within a wallking distance which is a great place to buy authentic cheese, bread, cured meat, fruits and such if you want to go out for picnic.
I have just spent my 12th visit to Paris in 8 years and have stayed 11 times at this "home away from home." I love this little place. I am always made to feel welcome by Hervé and Martine, owners and by Mo, who is the night clerk. Flor Rivoli is a few minutes walk from so many Paris icons and is 20 paces from Chatelet Metro station, a key Metro/RER hub from which all of the great city locales can be reached. It is 30 paces from Rue de Rivoli, a major shopping and cultural artery that stretches about 4kms from Place de la Concorde to Place Bastille. It is always bustling and alive with traffic, pedestrians, cafés and, oh, yes, the Louvre I've said before that Flor Rivoli is a little old and, perhaps a little out of date - so am I. It is safe, secure, the rooms are clean and each has a safe, the bathrooms are a little small by North American standards - adapt. It has one of the best locations in the city.
Reasons for low ratings! 1. The hotel does not have a lobby. The entrance is very small. 2. There is a problem with the design of the bathroom. There is only one curtain without wet and dry separation. The bathroom is full of water after taking a bath. I accidentally had water in the room 3. I only booked one night at the beginning, and I did things outside at noon the next day because I could n’t check out in time. The hotel could communicate by phone at about 1 pm in advance. There is a charge for the hour. When you return to the hotel to check out, you will be charged 160 Euros when you check out at the front desk. I would like to book another day. I went to the front desk and the price was about 400 more expensive than Ctrip. I booked directly at Ctrip and then told me that the room I booked was different and I needed to change rooms. I went to the front desk again, and the staff told me that I could keep the previous room without having to carry luggage. When I was preparing to enter the elevator, a female staff member with glasses stopped the elevator door and said that I had to change to Another room! There is a comparison chart of the two rooms at the back. This is my check-in checkup for your reference! In Paris, everyone has a lot of options at this price! Service, facilities can afford this price, everyone experience it!
It was a free plan of a travel company. I went without expecting to see word of mouth, but it was very convenient with a lot of restaurants cafe supermarkets around, near the station, near the bus stop, walking distance to the opera district! The room is small but clean and the staff is friendly. I speak English. The cafe on the first floor is crowded until the morning, so you can go sightseeing and go back to the hotel and then drink again, and there is no problem with security. The bread is delicious. On the day of return, the elevator was on the way to the floor and I was troubled to drop the suitcase, and I asked the kind staff to help me. I want to stay again thank you ISSAM!
Stayed at Hotel Panache for a week at the end of February and had a great experience. Sophia and the reception staff are very friendly, professional and helpful. It is is a great location, within walking distance of Montmartre, Opera Garnier and the big department stores, the Louvre/Palais Royale and other popular areas, as well as very close to Grands Boulevards metro. Yes the rooms may seem small etc. by North American standards as per some other reviews, but don’t forget you are in Paris in a 19th century building and the rooms are comfortable and charming. It was an amazing base for a week of adventures around the city. Also excellent restaurants, bakeries, shops in the area everywhere you turn, and pharmacies within a 5 minute walk where you can have your vaccine certificate converted into a passe sanitaire (on the corner of rues Cadet and La Fayette). We will definitely return, à la prochaine!
Absolutely terrible place. This is not a hotel it is apartments. The night before I was due to book into the room they contacted me at 10.30pm telling me that there had been a mix up with my room and I now was not staying in the Concorde executive suite I was now staying in the Eiffel room. Which a room downsized from what I had booked 3 weeks before. I replied to them I wanted a full refund because that was not what I booked 3 weeks ago. They replied that it was not there thought it was a new person had double booked the room. I contacted book.com and explained what the hotel had done and they contacted the manager. 2 hours later they finally contacted me and said I could have the room that I had booked. This was not a good start… when I arrived in Paris the following day it was really hard to find the hotel which is apartments and the code I had been given was the wrong code so I had to stand outside for 2 hours due to they don’t answer the phone. When I finally get access the place looked nothing like the pictures. It was dark dirty and horrible. I was told I could not book in yet but could leave my cases and come back at 3pm. I was given a phone by the cleaner who was dealing with me and it was the manager he asked who I was and laughed on the phone and said the room I had booked someone else had checked in it already. I really did not find this funnny as he did. When I came back at 3pm the owner was sitting in the reception and he was extremely flash and rude. He showed us to the suite which by the way was not a suite it was a small dark room and nothing like the pictures. There was marks on the walls and the door was damaged. When I said I don’t want to stay here and can I have my money back . He said go and stay in the four seasons and there was no way I was getting my money back ever…. And then see me out in the street . Do £1100 down and having to find another hotel. Disgusting….. DO NOT stay at this place …. Also homeless people begging outside
Enjoyed 5 nights in this wonderfully located Paris hotel on a quiet street. The room was small and could use more storage space for clothing. Front desk staff were always helpful and spoke English .. merci! Breakfast was very good with an assortment of hot and cold items . Rooms, hallways and reception were all clean appeared refurbished.
I stayed at this hotel during my first trip to Paris in the 1990s. I continued to stay there every year until 2005, when I stopped traveling to Europe for a few years. In 2018 I returned to Paris and Hotel Emile under its new ownership. They had really done a lot to spruce up the hotel even before COVID 19. My husband and I love this hotel because of its great location. The metro is just across the street. There is a great cafe downstairs on the corner and a grocery store, pastry shop, boulangerie, fromagerie, librarie, etc. all within less than a 10 min walk. It is on the edge of the Marais, the best place in Paris for night time wanderings, in my opinion. And best of all, the hotel is clean and the staff is extremely friendly and helpful. There is a real warmth and family feeling at the hotel. I wouldn't change Hotel Emile for the Hotel Charles V!
Hotel location is very good, very close to the train station, travel is very convenient, the boss is super good, we started living for five days, then came back to Paris from Frankfurt for another three days, washing clothes every day in the summer, the room is clean and tidy, the boss is The second stay also offered a discount on the room rate and breakfast. It was a very good person. I hope to go to Paris next time to stay at this hotel! Recommend everyone to stay! Thank you
The L'Avre is a charming, out-of-the-way hotel that is nonetheless tremendously convenient by virtue of its proximity to the La Motte Picquet Grenelle metro station, the junction for three metro lines. The station is a one-minute walk away. So much about this place says "old Paris" in a way that adds to its allure--the cushy furniture and bric-a-brac in the lobby, the narrow elevator, the French doors in our room, the patterned wallpaper. Even so the beds were comfortable, the bathroom thoroughly up-to-date and the staff super-friendly and helpful. And the walled garden is just the place to pass some quiet time with a cup of coffee or tea. The hotel provides a breakfast, as well, for an extra fee, though we were always too busy to take advantage of it. Our only regret was that we weren't spending more time in Paris so we could enjoy the Hotel de l"Avre even more.
I had a great stay at the newly renovated Intercontinental Paris Champs-Elysees Etoile. I was impressed as soon as I stepped into the magnificent lobby. This is an ideal hotel for either business trips or traveling for pleasure. Aside from the excellent amenities, it’s perfectly located on the Champs-Elysees. The bedroom is beautifully decorated. The bed is amazingly comfortable. I love the attention to detail, such as the Nespresso leather cover top and the Dyson dryer. Breakfast was delicious. I especially enjoyed the scrambled eggs, sausages, pineapple carpaccio and pastries. It gave me the perfect start to my busy day. Best of all, every staff member I encountered was delightful and eager to help. Thank you!
The pros of this hotel are as follows: The reception staff speak English, and are very friendly and helpful. The woman at reception printed my Disneyland Tickets which was a real life saver. The location is good. Its a 10 minute walk from the Denfert-Rouchereau station, which can get you to Disneyland, and connects straight to CDG Airport. It was sunny when we went, so we walked most places. It's a 10 minute walk to the catacombs, and within an hour walk to the eiffel tower, notre dam, and the louvre. The room has everything you need, having a double bed, a single bed, a TV, a desk, 2 bedside tables, a kettle and a hairdryer. And the housekeeping comes to tidy up daily. On the other hand: The rooms look pretty dated, but they're not too bad. But the walls are pretty thin, so if anyone makes a noise in the hotel, you're going to hear it. Breakfast is €10 per person per day, and although we didn't have it, judging by the reviews it's the usual cereals, croissants, etc. So you're probably best going to one of the many local cafes for breakfast. The reception isn't always manned, which is a problem if you need anything outside the working hours. It's open in the morning, closes for a few hours in the afternoon, and then opens again 4:30-9:30. We got a triple room (1 double and 1 single bed) for €80 a night, which is a decent price for the location. But anywhere else a hotel like this would be worth nowhere near as much, so it's slightly over priced. Usually I'd give this a 4*, but in the morning after spending our first night here, after taking a shower, a sewage type smell started coming out of the bathroom. It was disgusting, and so bad we had to leave our room. Luckily we were on our way out anyway. We told reception about this on our way out in the morning, and it was fixed by the time we came back in the night, but it did ruin the stay a little.
Third stay in this hotel and I am still seduced by their services.
I had chosen it at the very beginning for its ideal location close to the metro station - RER Charles de Gaulle Étoile and for its competitive prices.
Since my first stay, it has become my reference hotel in Paris that I recommend to everyone around me.
The welcome is at the height of a 4-star hotel: discretion, respect, sympathy and always personalized. Thanks to Driss, Zaid, and all the staff we had the chance to meet.
They have contributed to making our stays beautiful Parisian experiences thanks to their welcome, their advice and their kindness during each of our stays.
The rooms are certainly dated but they are clean and comfortable.
The bedding is excellent, the volumes of the rooms are generous, the bathrooms are always clean.
During our previous stays, we tested the rooms on the courtyard side (the 207 and 407 are perfectly quiet) then the 403 which overlooks Avenue Victor Hugo and which has a balcony offering a view of the Arc de Triomphe. Each of these rooms was immaculate.
The equipment was perfectly adapted to our needs: free wifi, television, coffee and tea available in the room with the kettle and cups, assortment of essential products in the bathroom, mini-fridge. Everything was clean and functional.
And above all, special mention for the water pressure of the shower! We loved this extra comfort!
Thank you to the whole team and see you soon
The location is very good, the transportation is very convenient, the door is the subway station, there is a big Carrefour next to it, it is very convenient to buy ingredients, and it is also close to Chinese restaurants. The attitude of the waiter is very friendly, the door of the apartment is closed for management, the entrance is controlled, and you need to swipe your card. Free coffee and tea are available in the lobby on the first floor. The room is not big, although the sparrow is small, it has all the internal organs, and it has a full set of kitchen facilities. There is no problem at all when you start your own business. There is also a laundry room in the public area, which is very convenient for washing clothes.
A budget 3 star hotel. It is more convenient to take the subway station for about 7 or 8 minutes. The room was small, except for the bed and luggage, there was no place to go. Breakfast is just like nothing, no surprises. The wine station is very close to Chinatown and it is convenient to eat Chinese food. There is a small memorial hall nearby, which is cheap and good, but sometimes there are many people. In short, if the requirements are not high, it is good to live.
The biggest advantage is being able to see the Eiffel Tower at a reasonable price. Also, the staff at the desk and the cleaning lady were very friendly, and the check-out time is 12 noon, so you can prepare generously :)
The room is not very clean, but it is clean.
The Eiffel Tower is also very close.
Breakfast has a lot of variety, so I don't recommend it.
Really nice hotel within walking distance to metro stations (Madeleine) - close to the opera house and place de la concorde. Hotel itself was clean, lovely rooms, well equipped with tea/coffee facilities and reception staff super accommodating and always more than happy to help out. We even got upgraded on arrival which was an added bonus. They were also able to store our luggage when we arrived and on check-out day which was a huge help. We didn't have breakfast so can't comment on food. A few nice restaurants and patisseries nearby but mostly high-end shops, however easy to hop on the metro. Overall great hotel and would definitely recommend to those visiting Paris.
It only takes about three to five minutes to walk from Paris Gare de Lyon to the hotel, which is very convenient. Did not have breakfast at the hotel, but there are Starbucks coffee around the hotel, there are many restaurants, and there are also many restaurants in the train station that can solve breakfast. The rooms are small and exquisite, and very quiet. Considering such a convenient location, it can be said to be very cost-effective. From Lyon Station, it is very convenient whether to take the subway to the main attractions shopping streets or to go to the suburbs of Versailles and Fontainebleau. recommend!
We stayed for three nights in this hotel. The staff was very friendly and helpful. Breakfast was good, although i missed the butter. The room was nice and clean. Bathroom was also good, but I missed a door here. So the floor got very wet after every shower. The bed was for a guy like me (1.93m) just too short, but I have this in almost every hotel. The room was a bit noisy. But still, if you want a good hotel close to the eifeltower I recommend this one. You won't be sorry.
Stayed here for 2 nights with my 9 year old son. It is a budget hotel so do no expect massive rooms or luxury ! You go to Paris to see the wonderful city not sit round a hotel room ! Staff on reception were very helpful and could not have been more helpful. The rooms are small compared to other more expensive hotels but there are adequate and clean. TV and Wi-Fi are good. There is also a good bathroom and shower. Breakfast is a continental buffet and there was a good selection of breads, cheeses, cold mets etc. The Metro station is a shirt walk away and there is a laundrette directly opposite. There is a McDonalds and other restaurants close to the Metro station. There is also a great department store just round the corner. Overall a very good stay and excellent were staff.
When I returned to Paris and lived next to the Lyon train station in Paris, I could n’t help feeling that Paris was more than just land and gold, and hotel details were well done. For example, the double-layer sound insulation glass is really impossible for the capitals of too many countries. Things, such as Beijing and Athens I just went to
At the front desk, you can see the platform of the train that is about to leave and whether it is on time. The supermarket is very close downstairs. It is very close to the subway or the bus to the airport. The only downside is that you can't store your luggage for more than 12 hours unless you book the next hotel right away. Newly renovated, new equipment, small space is well utilized. All in all it's pretty good.
The hotel is in a quiet neighborhood and very unassuming. It is a 10 minute walk to the subway, though there is are a number of buses on the corner. The staff could not be more friendly, patient and accommodating. The interior design is ultra-modern, high quality and chic. The entire hotel is immaculate. We had a Queen size bed in a Standard room, as requested. The bed was The Best, as were the linens. Amenities in the room and throughout the hotel were great. The breakfast is fabulous! Waffles, eggs, sausage, ham, soppressata, fresh squeezed orange juice, delicious coffee and cappuccino, dried fruits and nuts, granola, assorted jellies and preserves, yogurt, fresh baked chocolate and plain croissants, danish, and mini apple turnovers-yum! A beautiful park is just two blocks away. If this hotel were in the heart of the city it would cost four times the price. The hotel is A LITTLE GEM.
The hotel was clean and comfortable and in a great location , walking distance from Sacre Coeur , Montmartre , Moulin Rouge. All positive. The things i didn’t like was when we were in our room there was a faint tap on door and before we even had chance to realise it was the door a man walked in to unlock the child’s bed. I feel he should of knocked harder and gave us a chance to answer before just walking in. The bar was closed for our whole stay which we weren’t notified of until we got there. Also it was hard to sleep because at 6.30 every morning there was workman making loads of noise right outside our window which I thought was too early and again we weren’t pre-warned about.
The Ibis conditions are quite good, but the surrounding environment is too bad. When we heated the food at the front desk, because of the large amount of luggage, we managed poorly. We didn’t know when someone had taken a bag and was stolen some cash. One person ran back sweating and said that he saw someone taking our bag and he was chasing it back. Then we checked that the cash was gone. But the two of us were too stupid, and thanked each other. Later, the people around me should be the thief... Then we contacted the hotel right away, the hotel expressed anger, but we finally had no right to monitor even the monitoring, who did not know who to take How to get it, can't recover it. Although there are a lot of French policemen around the market looking at the market, everyone said it was useless. . In Paris, I really want to remind all of you who have just come, pay more attention.
Great new hotel just few minutes walk from Gare de Lyon. Very close to the city centre and easy transport connections. Very nice breakfast. The bed was comfy, sound isolation from the street is very good, you don’t hear anything despite being on the Main Street, however you can hear everything what is happening in the next room. Will come back here when next time in Paris.
This was a pleasant stay. Very economical and worthwhile stay. The staff speak English so it was easy to engage them, and get help with local attractions. Reasonable Drink and food prices in the attached bar. It’s a fairly standard hostel, multiple bunks in my room (4). They need to do a better job with lockers, the lockers are quite small (9’ x 20’). This means you can only lock up some of your stuff. They don’t have locks, or power adapters for rent/sale, so make sure you bring your own. The lockers in our room were broken, would be nice if they were fixed.
We have had a great time. I'm sorry that time they didn't offer us an upgrade but we felt very comfortable.
There are some points missing for this hotel to be the most perfect, but the breakfast still not fully realized due to the pandemic was very good (they confirmed by phone that my son was not paying for being under 12 years old but weno ... I suppose that If you don't claim like this, they don't ask you ...) telephone line hardly audible, very complicated when you don't have the room service menu (because of the covid, I understand but you have to propose a digital alternative with the telephone or another, impossible to read on television The menu The most positive point that every hotel should have is its staff, I hope to see the ones that were working the last time we came.
One last thing please send me my invoice that I never received by e-mail, thank you.
Stayed here for 3 nights in a twin room. On the plus side very near to Gare Du Nord for those arriving by Eurostar. Conveniently located for cafes and restaurants towards Montmartre too. Just left out of the hotel is Riviera Brasserie which is very nuce too. On the corner of Rue de Lafayette and Magenta is a small Aldi and nearer is a small Monop convenience store that's open late. The Staff we found unfailingly helpful, filling up water bottles and providing ice. The room was clean and the shower powerful and hot. The room was cleaned every day and fresh towels given. There is shower body wash provided too. Despite my initial dismay over the airblower hairdryer in the bathroom, it was actually powerful and not too hot. Irons and ironing boards are available on request. Reading other reviews I had intended to ask for a garden view room on checkin. But I forgot after a long journey and then thought how bad can it be as I sleep with ear plugs anyway. How wrong I was, it was like trying to sleep on the M1 motorway! The aircon was actually a warm air blower no matter how far down you turned it and we were lucky to have warm weather. But the window only opened 2 inches qnd rhe noise was unbearable despite it being midweek. Luckily after a sleepless hot night I asked the very kind Receptionist Antionette if we could please move to a garden view room and despite it being very busy she found us one. The difference was huge! We could open the window and no street noise at all! I did find it strange that there was no kettle in the room as its such a basic thing? I would stay again but only in a garden facing room and not in Summer, Spring heat was just about bearable!
After doing some research it was the price and style of this hotel chain that appeared appealing. Also the fact that it wasn’t too far from Gare du nord / Eurostar train… We arrived slightly earlier than the check-in time but the room was ready and the lovely lady on the front desk allowed us to go up and leave our bags before we left the hotel to visit the Louvre Museum a 30 minute walk away. Although the room was slightly compact also situated on the fourth floor which wasn’t really a problem, It suited our needs for a short break. We had the breakfast buffet the following morning which was nicely laid out in the basement of the Hotel, great decor in a old cellar. Anything we needed or asked they were helpful on reception, we would definitely recommend the hotel and area, lots of local bars and restaurants….. & the friendly staff… A special thank you to Lucia, djanali & souhaif
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