Very Good10 Reviews
0.58km from Vinotheka TropeaThe location of this property is excellent! Housekeeping is superior; we returned from our days' activities to an immaculate and organized room. Breakfast is of good quality, with all offerings refilled as needed by very polite attendants. Upon our arrival, payment for the entire stay was collected and the credit card charge was processed. The next morning, we returned to reception to report that the radiator in our room was not working. The outdoors temperature was in the forties Fahrenheit, and the room was very chilly. We were told that the availability of heating in the rooms was dependent upon the season, and that the option we had was to be given additional blankets. This would not have made the room more pleasant for the times prior to bedtime when we were planning the next day's activity, nor for the morning's emergence from under the blankets. We try to be resilient ("If you want all the comforts of home, stay there") so we bore with the arrangement during a few cold and rainy days, but this situation may be something for you who are reading this review to consider prior to booking. We didn't inquire as to whether air conditioning is likewise "seasonally available." We had a supply of Euros remaining at the end of our stay and inquired a couple times as to using them as partial payment on the room, thereby using the Euros at their local value to reduce the credit card charge. We were told that since payment was accepted at the outset, the ticket was closed. During other European travels, the property's cooperation in accepting a partial payment at the end of the stay made it possible for us to return to the United States without having Euros to sell or exchange. We may well have agreed to this property's notion of a final settling of our bill upon arrival; I didn't read the fine print. We've seldom included any negative feedback in a review, but we feel that it is fair for fellow travelers to be given a heads-up about something that may be of major importance to them. One final point: we availed ourselves of the taxi service for our return to the airport. The driver Boris was outstanding: prompt arrival at 5 am, polite, talkative, efficient. And his vehicle was warm enough. :0) His charge for this service was just a few Euros more than the subway and city airport transit expenses for "do-it-youself" method of travel - well worth it!