2.07km from Totem PhilippinesMy flight arrived in NAIA at 1000hrs, so I had breakfast in the airport before heading to the hotel arriving around noon. Now this is where it gets weird! I arrived and went to reception desk where there was one member of staff who was working on paperwork. I stood there...was ignored.... said hello, this was not acknowledged didn’t even look up. Departing guests came to the desk and she immediately dealt with them, but ignored me completely. It was as if I had turned invisible and she could not see or hear me! Attending to everyone else but ignoring me! After around 30 minutes a manager from the restaurant appeared in the lobby, so I explained my situation to him, Very apologetic and immediately dealt with me. Showing me to my room. The room itself was spacious, clean and comfortable. The restaurant served good lunch meals and good breakfast...excellent omelette. security and housekeeping were very helpful. So this would have been a perfect stay if I hadn’t been treated as though invisible when I arrived. Yes I know check in is 2pm, and I was early arriving at noon. But all I wanted when I arrived was to leave my bags, go to the hotel restaurant and have lunch and check in at 2pm. Instead the rude deliberate ignoring of guests is downright rude and spoiled the visit.