Hotels Near West Oaks Shopping Center
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Hotels Near West Oaks Shopping Center In Novi
40 Reviews
Very Good40 Reviews
Novi
|0.33km from city center100 Reviews
100 Reviews
Novi
|0.56km from city center42 Reviews
Excellent42 Reviews
Novi
|0.76km from city center103 Reviews
Excellent103 Reviews
Novi
|0.8km from city center110 Reviews
Very Good110 Reviews
Novi
|1.27km from city center0 Reviews
Novi
|1.49km from city center85 Reviews
Excellent85 Reviews
Novi
|1.49km from city center99 Reviews
99 Reviews
Novi
|1.58km from city center100 Reviews
100 Reviews
Novi
|1.64km from city center99 Reviews
Excellent99 Reviews
Novi
|1.85km from city center100 Reviews
100 Reviews
Novi
|3.24km from city center20 Reviews
Excellent20 Reviews
Novi
|3.32km from city centerHotels Near West Oaks Shopping Center In Novi Review
20 Reviews
Novi
|4.12km from city centerThe service in the hotel is very good. They can also help with printing. There is 24-hour free hot water and coffee and other small drinks. It is very suitable for Asians on business trips. The breakfast is also delicious and there are many choices. The waffles are great. The hotel is also newly opened. The environment Very good. The only drawback is that it is very close to the road and it will be a little noisy, but overall it is still very good and the service is very good!
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From$109
42 Reviews
Novi
|1.69km from city centerMy family stayed at this property for one night as we traveled for his dance competitions. I found the staff at this property friendly and helpful. The pool area was sufficient for my son to use in his ”downtime.” I LOVED the studio suite, our only choice when I had to modify the reservation from two to one night. Although it was a studio room, it was very spacious and accommodating. The bedding was comfortable, and I slept like a ”rock.” The only two suggestions I have for the hotel are to get a smaller, more travel-sized hair dryer (the one in the room was large and heavy to use) and it would be nice to have a bit more of an expansive breakfast. Otherwise, it was great, and when we travel to this area, I'll plan to stay at this property again.
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From$149
100 Reviews
Novi
|0.95km from city centerThe night staff was absolutely amazing. Coming in with a team of young men for a regatta. Not realizing there was not much of a lobby for guests to bring in food to sit and feed 20 hungry boys. Amli and his team where super helpful and it was very much appreciate. Kindness and professionalism was all night from check in to the bar attendant. Our room was clean and no issues. Same as the hallways- we are grateful.
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From$99
99 Reviews
Novi
|2.28km from city centerOur family appreciated the clean facility, professional staff, and the location to several venues and restaurants in the area. We plan to stay here again and recommend to other young families. This is also a great venue for weddings and other large parties. The outdoor bar/grill is excellent.
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From$139
85 Reviews
Novi
|0.55km from city centerI recently stayed at this location for a two day meeting. The meeting space was clean, set up perfectly and EVERY staff member including Basil the Manager was extremely professional and willing to help. The attention to detail was amazing, and they always checked to make sure everything was up to snuff. My room was extremely clean, and anything I needed was responded to immediately. Even the janitor made sure that we didn't need anything in the breakfast area before he mopped there. It is obvious that Basil leads a ”Service First” team and it is trickled down through to every team member. I absolutely recommend staying or hosting a meeting at this location. Extremely well done.
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From$146
103 Reviews
Novi
|1.58km from city centerWe had booked this hotel for the weekend and came across some disappointments making us not want to stay at a Hilton again. When we arrived at 8:30pm we were told the pool was closed and is only open 8-8 (found out the next day you have to reserve a pool time). Even though we found nothing on their website about this. They asked if we wanted to schedule room service upon checking in and we said yes but the next day we never got room service. We had stripped the bed noticing the sheets and bed protector were stained. I notified the front desk and they said they didn't have us down for room service. He was accommodating and eventually offered us a new room. Which we appreciated. The beds and pillows were not as expected. However, The customer service at the desk and dining area were great!
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From$121
100 Reviews
Novi
|4.98km from city centerMy family and I chose to spend a night in a hotel due to our air conditioner breaking. We chose to stay in this hotel vs others that we are rewards members because their website stated that both their indoor pool and their hot breakfast buffet were open (both basically a must when you have 2 kids and was LITERALLY my search criteria). Upon checking in, I'm met with a SIGN stating that the pool is closed. The breakfast buffet is closed and that they are offering bagged Togo breakfasts in mornings. I told the clerk I didn't want to stay because their website didn't reflect this and was told he had already completed my check in and would not be able to do a refund, so we decided to stay after paying the money. Through the night we had a neighbor on the floor that kept playing music loudly and was in and out of the room slamming doors and would wake our youngest up. I went downstairs to complain after the 3rd time and it was 2am. The night clerk was nice and apologetic, but just wrote down the problem and said she would give it to the manager the following day (did me no good that night). The beds werent equipped with the right amount of pillows and werent very comfortable. Needless to say I slept all of maybe an hour. I was so upset by it all I got my family up at 6am, packed our things and went to check out. Upon checkout (which was about 7:30am), the night clerk from before was having an issue with the person in front of me and I formed me that if I had a deposit I had to wait. We waited 20 min while she had the miscommunication with the person in front of me trying to stay another night. When I got up there to check out, she said oh, you paid with a card you are good. I asked about the bagged breakfast and she said oh yeah those, and didn't have them ready as it stated they should be on the signage.
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From$85
100 Reviews
Novi
|3.43km from city centerI saw some negative reviews and did not see any of the previous concerns here. Everything seems very new, even new carpet smell in the hallways. Our room was clean in the beds were super comfortable. I’ve stayed at a lot of Holiday Inn express hotels and this one is definitely a good choice. Breakfast was basic (scrambled eggs, sausage and Turkey sausage, biscuits, cinnamon rolls, breads/bagels, cereals, yogurt and pancake)—standard fare.
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From$122
110 Reviews
Novi
|0.76km from city centerThe outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.
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From$129
109 Reviews
Novi
|5.31km from city centerI had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu
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From$134
90 Reviews
Novi
|4.06km from city centerI enjoyed the hotel stay. We had a one bedroom two queen beds suite. It was visually appealing and had all of the comforts of home in terms of a full kitchen, friendly staff and is pet friendly. The location was also nice and convenient and quiet. Lots of restaurants nearby. The only complaint I had was that when I booked the stay the website said it was pet friendly and that there may have been other costs but it wasn't until check in that I learned of the $75 fee for one fur baby for only one night. I would have preferred to know a flat rate prior to check in. Although I personally don't like the idea of establishments charging for fur babies in advance. Meanwhile I do believe that if damage results then yes the owner should or could be subjected to fees and costs related to said damage. Otherwise it seems like businesses only take advantage of its customers. I mean are they not going to vacuum and make sure the room smells nice between patrons anyway? I wouldn't mind paying a smaller fee but even then if there is no bathroom incidences and or other damages then why the need to charge extra for a single household pet for a single overnight stay? Overall we enjoyed our stay.
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From$132
100 Reviews
Novi
|0.69km from city centerHotel is OK, there is a Wal-Mart supermarket nearby, the price is also cheap
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From$94
88 Reviews
Novi
|5.06km from city centerFacilities and services are not bad ...
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From$72
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