Hotels Near Windfall Restaurant

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      4.1/566 Reviews
      4.1/5Very Good66 Reviews
      Times Square
      New York
      |0.02km from Windfall Restaurant
      We stayed here recently to watch the Padres play the Yankees. To the Grayson Hotel management - Jasmine is the Aaron Judge of customer service, so you should do everything you can to make sure she stays on your team for the foreseeable future. She was friendly, hospitable, accommodating, and took care of all our needs to make sure we had the ideal experience. And she was able to do all of this during Memorial Day weekend while the staff was extremely busy. A big thanks to Jasmine and the rest of the staff for going above and beyond! The rooms are on the small side, but still practical, and provide really all you need when your time should be spent out and about in the city. The AC worked well and the AC fan when turned on high provided helpful white noise. The room was surprisingly quiet given the location - we heard very little outside noise from cars, sirens or other. There was also very little noise from the hallway or other rooms, and we had a connecting room (we were told non-connecting rooms are unavailable for doubles). The beds are still fairly new and supportive, and a nice variety of pillows were provided. Shower pressure and temperature was good. We had dinner in the restaurant and the wild mushroom risotto was a very nice surprise - it was as good as the pasta I've had in some of the nicer Italian restaurants in NYC. I would stay here again, but if I intended to work in the room, would make sure to get a room with a desk.
      4.4/5104 Reviews
      4.4/5Excellent104 Reviews
      Times Square
      New York
      |0.05km from Windfall Restaurant
      I felt very small when I first entered the room, but it was strange. The experience was getting better and better. The room was really small, but the details were very good. The system is also more advanced than most hotels in the United States, and the air-conditioning panel has strong feedback, but the only thing I feel a little regret is that even in the premium room, the bed is only Queen size. But intimately, the sofa next to it can be adjusted into a single sofa bed. Location Needless to say, Fifth Avenue and Bryant Park are convenient for going to Manhattan. The hotel is new and the staff at the front desk looks superb. Ask a question, the number of hotel rooms should be large, breakfast needs to be lined up, the elevator needs to wait for a while, and the hotel facilities need to be improved. If you are very concerned about the size of the room, you don't need to choose this hotel. The 32 square meters mentioned by Ctrip does not exist at all. There is no introduction of square meters on their own website. I don't know where Ctrip's 32 square meters come from, which is false information. Summary: small, exquisite, new, good location; Ctrip and Ctrip's agents are very unreliable! !! !!
      4.4/5102 Reviews
      4.4/5Excellent102 Reviews
      Times Square
      New York
      |0.07km from Windfall Restaurant
      Had a fabulous 5 night stay at the Bryant Park Hotel, 2 adults, 2 teenager daughters. Received a lovely personal greeting from Siobhan and the team, informing us we had been upgraded. Oh what a lovely upgrade we had! Balloons, cards, notepads, chocolates, souvenirs and fizz!! The rooms were more than perfect for us! Both rooms looking over the lovely Bryant Park. Nice touch with Molton Brown toiletries and ear plugs. The hotel offered bottled water, fresh iced lemon water, coffee and muffins. All greatly received. The location is great with Bryant Park opposite. Really central to all attractions and subways. Will definitely return. Thank you Thank you Thank you xx
      3.9/5106 Reviews
      3.9/5106 Reviews
      Times Square
      New York
      |0.08km from Windfall Restaurant
      £1100 GDP booked for 4 nights - Reviews were questionable as each to everyone’s opinion, the outset easily located and within walking distance to many attractions. The face value looked warm and inviting - The Foyer very dark and gloomy as are the concierge at front desk. The room small and very dark with no view other than another tower block. Although the room was clean and tidy - No refills of toiletries and the refrigerator / bar no drinks or fresh water. The roof top bar is rented out and is way over priced 1 x glass of wine & 1 x glass of Jack Daniels and cola $50 total rip off! The downstairs bar reasonably priced but no service had to wait 40 minutes and repeatedly ask for our drinks, the outside sitting area part of the hotel has no security or anything to stop wandering homeless people asking for $$$ Concierge on leaving young pregnant woman extremely rude, unhelpful and miserable Brian on the other hand couldn’t do enough for you my advise to him go and work for a different hotel to be appreciated The Bar Manager a camp chap stood in front of us asking if we were dissatisfied with the service as we hadn’t tipped between 17-20% It’s our prerogative if we choose to tip! Due to his arrogance and rudeness I’ve down graded the review if he was an employee of my company I’d fire him on the spot! Hotels are a cut throat business and it’s within the staff to create a welcoming environment and ambiance for customers to spend money at the hotel and for repeat business, clearly this dirty unshaven crumpled shirt and suit bar manager is certainly not the face of Hotel Hendricks. The Photos on there website are professionally done creating a lot of light they are far from the truth, our door number was partly exposed as part of it was missing! It’s a pity as this hotel with some improvements and change in staff and management could do very well. On return we won’t choose to stay I’ll pick a much larger chain or a boutique hotel with excellent reviews
      4.3/5102 Reviews
      4.3/5Excellent102 Reviews
      Times Square
      New York
      |0.09km from Windfall Restaurant
      This was such a pleasant stay for my business trip to NYC. My office is in the Empire State Building so it’s a very close 10 minute walk. My boyfriend and I also stayed through the weekend and it was a great Midtown location right in the center of things. The front desk was very accommodating and was consistently there to help at all hours. I would specifically like to call out the bellhop Jonathan who went above and beyond to make sure we caught our flight on time. We had checked out and left our bags at the front desk on our last day. Instead of just taking our bags, he made sure to ask when our flight was, told us about the parade in town so we knew there was going to be extra traffic, and he also set us up with a cab that was much cheaper than an Uber/Lyft. Truly felt taken care of! Thank you Jonathan and the Archer team!
      4.3/5103 Reviews
      4.3/5Excellent103 Reviews
      Times Square
      New York
      |0.14km from Windfall Restaurant
      Refinery is first of all a good location. It ’s convenient to go to Broadway to watch a show or to go to midtown. The nearby Bryant Park has my favorite breakfast shop. West 40th Street has good Spanish food. Michelin ’s chef ’s table is the highest in the world at West 39. Street ... you can understand so much. In fact, the room facilities are just like that. In contrast, I prefer their hotel public facilities and bathrooms. Their rooftop is a relatively popular restaurant with nice night views.
      4/5113 Reviews
      4/5Very Good113 Reviews
      Times Square
      New York
      |0.15km from Windfall Restaurant
      Absolutely fantastic front desk associates. Check in/check out was a breeze. They were warm and welcoming every time I came and went throughout my stay. I'd like to call out Terquone, the front desk associate who made my stay particularly pleasant. He always had a smile, a warm good morning/good evening, and was helpful with suggestions on where to dine in the area. I stayed here on business and it makes all the difference when you have someone like Terquone to greet you when you walk in. I will stay here again on my next visit to NYC. Hotel is clean and cozy.
      4.2/5107 Reviews
      4.2/5Very Good107 Reviews
      Times Square
      New York
      |0.15km from Windfall Restaurant
      Check-in is fast, just submit your credentials and credit card. There is no breakfast in the hotel during this time, but there are also many fast food restaurants nearby, which is very convenient. It's about three blocks to the subway station.
      4.3/550 Reviews
      4.3/5Excellent50 Reviews
      Times Square
      New York
      |0.15km from Windfall Restaurant
      The location of the hotel is very good and very convenient. Although small, it is enough to use and the hygiene is clean. The front desk service was very good. It should have been checked out at 11:00. The result was delayed due to personal reasons, and the front desk was also very good. There are no city service taxes and resort taxes for this hotel ordered on Ctrip. Simple check-out, no other fees. Insufficient: A hot water bottle is recommended for guests to drink hot water.
      3.6/5109 Reviews
      3.6/5109 Reviews
      Times Square
      New York
      |0.15km from Windfall Restaurant
      Take Newark Airport Express for $ 18 from Newark Airport for 40 minutes, get off at Bryant Park Station and walk for 5 minutes to the hotel. I ’m a short-term business travel, so I value these five points: (1) The location of the hotel is very close to the exhibition I am going to, a 15-minute walk, (2) the price is cheap, (3) clean, (4) there are Breakfast, (5) 24-hour front desk service. Bed linen and other items are changed every day, even if I did not request it. Although it is a public toilet, it is right next door and clean. Breakfast is typical American: instant coffee, instant cocoa, tea, bread (cheese, jam), biscuits, fruits (banana, apple). I travel a lot so I can adapt to it. Some Chinese people may not be used to it. 5-15 minutes walk from the hotel can reach the nearby famous New York landmarks, such as: New York Library, Times Square, Javits Center, Empire State Building, Penn Station, Metropolitan Museum and so on. Overall, the price is very good, if the budget is low, it is recommended to try this hotel. The only regret is that my room is on the second floor, near the road, and it is lively at night. My next business trip to New York may still consider this hotel. If you are traveling with your family, the hotel also has a four-bed room, and the bathroom is for exclusive use. Consumption in New York is very expensive. For example, steak dinner in New York costs $ 200 for two people and New Jersey only costs $ 50.
      4/5101 Reviews
      4/5Very Good101 Reviews
      Times Square
      New York
      |0.16km from Windfall Restaurant
      Everything was relatively smooth. The room was on the smaller size, but the price was also cheaper than rooms for nearby hotels. It is suitable for a business trip.
      4.1/5125 Reviews
      4.1/5Very Good125 Reviews
      Times Square
      New York
      |0.19km from Windfall Restaurant
      The location near Bryant Park is ideal. Staff went out of their way to be helpful. I asked for a room that had not recently had a pet stay, because of my allergies, and they actually took the time to check on that. Our ac was not working initially, but when I called, they fixed it quickly. The room was gigantic and smelled fresh but as others have said, the furniture is old. I didn’t mind as the decor was nice, and it was clean, but the couch was disgusting and I avoided sitting on it. The kitchen and bathroom were in good condition. We took the advice to avoid peak elevator times and didn’t have a problem, but that meant we had to get up earlier than we would have liked. We asked for a late checkout and got it; no problem. Overall, I thought the pluses outweighed the minuses.

      Hotels Near Windfall Restaurant In New York Review

      Courtyard by Marriott New York JFK Airport
      3.9/5113 Reviews
      John F. Kennedy International Airport Area
      New York
      |18.6km from city center
      I stay here often and have to stay the selling point of this hotel is it's employees. Moveta, Piere, Vincent, Michelle, Roxanne, James, George, Robert, Camara, Aaliyah, Thanusha, James, Manny, Benson, Trish, and Doreen are the ones who come to mind. They are all the best.
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      From$233
      Fairfield Inn & Suites New York Queens/Queensboro Bridge
      4.2/54 Reviews
      LaGuardia Airport Area
      New York
      |7.24km from city center
      Breakfast is good, no extra bed, Fairfield has lived a lot, and generally can not be an extra bed. The hotel is about five minutes walk from the subway station. The location is good. Take the subway to Manhattan 4 or 5 stops. The location is very good, near the subway station, where to go is very convenient, free breakfast is good, reasonable price, value for money. This hotel is recommended and clean and comfortable.
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      From$0
      Fairfield Inn by Marriott JFK Airport
      4.3/591 Reviews
      John F. Kennedy International Airport Area
      New York
      |19.77km from city center
      It seems that Marriott only booked it. The front desk service is very good. The hotel is relatively old and clean. The room is a little small. Half of the first floor is in the basement. The air conditioner is really loud. This is the first time I see it. Noisy air conditioner, I can’t bear it because I slept well, there is no water in the room, I need to go to the front desk to get it, I stayed for two days, came back very late on the first day, the room was not cleaned at all, I didn’t eat breakfast, so I can’t comment, mainly because of wake up Not coming. It is very close to JFK Airport, which is convenient for connecting flights, but it is still a bit far to go to the city center.
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      From$229
      Hampton Inn New York - LaGuardia Airport
      4.3/5112 Reviews
      LaGuardia Airport Area
      New York
      |13.07km from city center
      Our overall one night stay was fine, but I rated this property ”average” due to: - At check in, Peggy did not acknowledge us as Hilton Honors Diamond Members. - Our room (1011) was in sad shape. The floor was sticky. The furniture had tears and was very worn down.The ceiling had large water stains and the walls had water damage in several areas. - The shower had no 'hot' water. When you turned it to the hot setting, cold water came out, you had to let it run for awhile (wasting a lot of water) to heat to lukewarm, at most. However, our overall stay was okay due to: - Glad to see recycling bins...which we used. - Grateful for the complimentary shuttle to and from the airport. - Enjoyed the complimentary breakfast- plenty of choices. - We had a nice view of the city from our 10th floor room. This hotel is close to LaGuardia Airport. It was quiet, with exception of hallway noise. We did not have a car, so I cannot comment on the hotel parking. The front desk had plenty of menus offering Mexican, Chinese, and Italian food for delivery.
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      From$238
      Equinox Hotel Hudson Yards New York City
      4.3/5110 Reviews
      Chelsea
      New York
      |4.49km from city center
      The room facilities are complete and pleasant. Free yoga mats and foam shafts are provided. Morning and evening workouts can be played on the TV. Everything is related to the concept of fitness. However, the service of the restaurant electric lemon was really bad. When the breakfast was taken, the waiter gave the menu and left. No one came to ask for coffee or tea. After a few minutes to prepare the order, I couldn't find the waiter ... … Finally stopped a waiter passing by, I said I was ready to order, and she was still unhappy to ask me Are we in a rush? (Is it in a hurry?) This attitude and tone really made me doubt myself Not a five-star hotel.
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      From$842
      Life Hotel New York
      4/5102 Reviews
      Gramercy
      New York
      |3.99km from city center
      Very compact small hotel, the room is OK, relatively clean, the general Chinese travel more, the Empire State Building or Times Square in the surrounding area are relatively close, the location is good.
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      From$139
      The Marlton Hotel
      4.2/5102 Reviews
      Greenwich Village
      New York
      |2.17km from city center
      Very good hotel, with a sense of history, the style of decoration is very American style, the surrounding environment is convenient to travel, there are many food shops on the 8th Avenue of Fifth Avenue, which is amazing. The only shortcoming is that the room is too small, the suitcase can't be spread. Open, feels smaller than the Japanese hotel room
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      From$223
      M Social Hotel Times Square New York
      4.3/5126 Reviews
      Times Square
      New York
      |5.71km from city center
      Overall, I had a good experience in the hotel. The rooms are rather pricy but that’s normal in NY, especially if you have a room overlooking Times Square. The staff is (mostly) friendly and courteous. There is a 10$ voucher that you can use every day in the bar. They hotel has room service which is not a given in NY after the COVID related down scaling of services in hotels due to lack of guests and staff. The food is OK, though the quality and quantity varies from day to day. Be careful with your laundry service. I overlooked that the day I was handing in my laundry was a holiday and I was charged a hefty $140 for a few underwear, T Shirts and socks due to an additional holiday/Sunday fee. However, after raising the matter with the hotel manager - who handled the matter in a very friendly and professional manner unlike the operator I spoke to first - a discount was added to my bill that compensated for the additional holiday laundry fee. Since it was me that had overlooked the holiday, this was a nice and welcome gesture that I much appreciated. Overall, the hotel can be recommended though the rooms are a little too small for the price. They are, however, modern, clean and comfortable.
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      From$0
      Chambers Powered by Sonder
      4.2/594 Reviews
      Midtown West
      New York
      |5.97km from city center
      Because the plane was late, I arrived at the hotel at 1 o'clock in the middle of the night. The lady at the front desk helped me to check in very quickly. It was the speed of New York. Hotel location is very good. About 5 minutes walk to Fifth Avenue, turn to Central Park, and the subway station will walk for 5 minutes. The hotel is a post-modern urban minimalist style, the room is good, very New York apartment feel, but the breakfast is a bit too casual, too simple, but the breakfast at the New York hotel is probably so good, it is a very good hotel
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      From$382
      The St. Regis New York
      4.4/571 Reviews
      New York City Center
      New York
      |5.86km from city center
      Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c
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      From$956
      The Gotham Hotel
      4.2/5100 Reviews
      Times Square
      New York
      |5.14km from city center
      We stayed here during our trip for five days. This was our first time in New York City and it was exceptional. Since it was the first time visiting, I spent weeks researching hotels looking at neighborhoods, reviews, room types, everything! I’m so happy we decided on The Gotham! From the front desk to the restaurant there were no issues. Everyone was very helpful, attentive, and kind. The pictures are exactly like the rooms. We stayed in the king balcony room on the back side of the building which was really cool and quiet. We also stayed in the queen balcony room because we didn’t do our dates correctly lol and thankfully they had a room open. Looking out on the balcony in the queen room was awesome. We are returning over Christmas and have rebooked the queen balcony room and I can’t wait! This room is noisier but it’s not to the point of not being able to sleep. My husband and I live in the country surrounded by cow fields so if I can sleep with the noise level anyone can!
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      From$191
      Holiday Inn Express - NYC Brooklyn - Sunset Park, an IHG Hotel
      4.2/5104 Reviews
      New York
      |7.56km from city center
      The room is nice, the breakfast is very good, there is a slight subway noise, which I can accept. It is very convenient to take the subway line D to Manhattan. It is also close to Eighth Avenue. There are Chinese restaurants within a few steps. I will stay here next time. I booked it on Ctrip Regarding the room, Ctrip was also very responsible and arranged everything accordingly.
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      From$149
      The Jewel Hotel, New York
      4.3/5104 Reviews
      Times Square
      New York
      |5.58km from city center
      The hotel is in the city center, good location. It is convenient to go to various attractions in New York. But the facilities are a bit old. The bed is not very comfortable, too soft. It sunk in the middle.
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      From$190
      Fitzpatrick Manhattan
      4.3/5102 Reviews
      New York City Center
      New York
      |5.99km from city center
      5 night stay for a family birthday and reunion. On arrival there was a little mix up with the booking which manager Chris & staff worked quickly to resolve to our satisfaction. The suite had oodles of space , the bed was massive and very comfy. Have in your mindset this is an older hotel , with old fashioned lifts ,decor and doors. March weather was very cold and the old, drafty windows made the rooms a little cold when the curtains were pulled open, but there’s easily operated heating in the bedrooms which you just turn on to heat the room quickly.There’s lots of space to hang up clothes.The shower was over bath and adequate.The cleaning service was very efficient with the room cleaned every morning. Complimentary bottled water, tea & coffee making facilities in room. Food at both the bar and restaurant is very tasty, especially the Irish breakfast. You can get a sense of the real will from the management and staff to get back to normal after the awful pandemic closure. All the Staff were very helpful and friendly. Location is excellent. All in all a fantastic stay in a wonderful city!
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      From$198
      Omni Berkshire Place
      4.4/5102 Reviews
      New York City Center
      New York
      |5.66km from city center
      We stayed in New York for 5 nights and 2 hotels. Compared to this one, it is a century-old brand in the United States. The service is super good, and the toiletries are good. When you check out, the things in the safety box are forgotten to take away. After you think about it, you can take it. ! That's great! 100 likes!
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      From$309
      Pod 51
      4/5120 Reviews
      New York City Center
      New York
      |5.56km from city center
      This was booked through a travel agent when we said, nothing fancy just travel lodge type, for sleeping only really. It was for me and my daughter, 60 and 40, twin room requested. It looked ok on website so we were happy. Oh dear, when we got there we were told, you have our deluxe double, i told the receptionist we had requested a twin, he said non were available, so we thought a double like a travel lodge/premier it would be fine. The room was the size of your little bedroom in a house, the bed was long ways on running against the wall, after a conversation with the receptionist, a twin room miraculously appeared at a price of a further 200 dollars!! Over a barrel we agreed, what choice did we have! Once in new room, which was nice and had rooftop balcony, we decided to shower and change before eating, the shower was via the toilet in the room, i got in and then my daughter shouted mum, don't turn round! the shower, which was lovely and hot, was exposed to the whole room through a full length window! No modesty at all. The room service and cleanliness was great and i am sure for a certain type of guest these rooms are good value and do the job. I have attached the welcome poster on the back of the door, we have laughed since. Also don't eat at the joint next door, it too expensive and not good value, walk to the end of the street onto 2nd ave and you ll find lovely eatery's and service. Also don't use their return to airport service, they use a luxury limousine service which is double the yellow taxi!
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      From$89
      The Standard, High Line New York
      4.1/5107 Reviews
      Greenwich Village
      New York
      |2.95km from city center
      Seth went above and beyond to help us get to the airport. The rooms are absolutely beautiful and you can even watch live art in the elevator. Chelsea market is within walking distance. They make everything so easy including room service. It’s a luxurious experience that I haven’t experienced at any other hotel.
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      From$239
      Park Central
      3.9/548 Reviews
      Midtown West
      New York
      |5.97km from city center
      The location of the hotel is invincible. You can walk to Central Park, Times Square, and countless famous attractions in Manhattan. Next to the subway station, the transportation is very convenient. The hotel service is also very good. Hair dryer and coffee machine were sent to the front desk by phone. The room was clean and tidy. It is basically full, causing the elevators to be very tight and need to wait. Some rooms in the hotel are a bit old-fashioned, and the details such as the corners may not be very beautiful. Let's see if someone pays attention.
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      From$149
      The Westin New York at Times Square
      4.1/572 Reviews
      Times Square
      New York
      |5.02km from city center
      The hotel is very close to Times Square and port authority station, the room is not bad, there are many hotel convenience stores downstairs, Macy's is not far, shopping is also convenient
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      From$220
      Arthouse Hotel New York City
      4/5114 Reviews
      Upper West Side
      New York
      |7.84km from city center
      I was here on business and stayed at the Arthouse for four nights. Being born and raised in New York, I wanted to be in a hotel that felt more intimate, away from the hustle of New York. From the moment I walked in, the vibe was perfect. They have a great management team and staff, management consistently present in the lobby, greeting guests and making sure that things are running smoothly. There is a small, intimate bar that opens in the evening serving great cocktails. Service is genuine and on spot. Great location on the upper west side, on a side street - Sarafina's is off of the lobby serving delicious food, steps away from the lobby. Lobby is a great place to socialize or get some work done - beds are super comfortable and the room was very clean...really loved this property and will defnitely be back!
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      From$0
      Hotel Beacon
      4.4/5111 Reviews
      Upper West Side
      New York
      |7.66km from city center
      I came to NYC to watch my daughter dance. I thoroughly enjoyed my stay here. Not only was my room large, it was clean and comfortable which made it easy to feel at home. The front desk, cleaning staff and doorman, were kind and provided service that was exemplary. I will definitely return to the Hotel Beacon in the future. Thank you again to the entire staff at Hotel Beacon for making me feel at home.
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      From$328
      Roxy Hotel New York
      4.3/5101 Reviews
      Tribeca
      New York
      |0.54km from city center
      First let me start by saying that I was contacted by the hotel for feedback following my stay. I asked via email and voicemail to have the General Manager give me a call and waited before writing this review. I asked the Director of Guest Services for follow up and still have not been contacted. Check in-We had a great experience at check with the front desk. The agent was efficient and friendly. She followed up with a phone call to the room to see that everything was ok which we appreciated. Room-The room was clean and comfortable. The bathroom was a little small. Housekeeping-At check in we were told to call before noon if we wanted housekeeping. We did call and were told that they could only pick up trash and bring clean towels. I know this has changed since the pandemic and we were fine with this. Bar and food- We did not receive any welcome drink or champagne so after we settled in we went to the bar for a drink and something to eat. We were told that there was a private event and that they could not accommodate us. After some push back the hostess said we could sit down for one drink but must be done in 20 minutes. I understand private events are lucrative but there should always be some space for guests to relax and get a drink after a long journey. Before arriving I had called the front desk and asked to speak to a concierge about reservations. I was told that all of the reservations for the restaurant and jazz club were made via Resy and that I should book them myself. There was no priority for guests and no concierge service to help. I never saw a concierge in the lobby during my 3 day stay. We had a great time at the jazz club and the host was wonderful. We coordinated the experience on our own with no help from the hotel. Noise-We were a little worried about the noise in this hotel as the rooms open to the bar area. Our room was on a high floor it was not that bad and the music shut down around 10:30 pm. They have installed a white noise devise that sounds like a broken air conditioner which was worse than the actual noise. There is some city noise as rooms are facing busy streets but that did not bother us. What did disturb us were the guests next us. You could hear the other guests late at night. Definitely a party hotel. Amenities- The web site states Wi-Fi is free which is great. There is a 34.95 dollar a night room charge. Not sure this is justified. We had no champagne greeting, were not able to enjoy the bar due to a private event, no bathrobes, and no priority at any of the restaurants or clubs. When I completed the guest survey the response I got was if I wanted a bathrobe I should ask for one. Booking- I booked this hotel directly via the hotel website. That was a mistake. After the first night we looked to change hotels. The hotel had rates much cheaper than we were paying on most all of the third party websites. We decided to stick it out and not hassle with a hotel move so
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      From$219
      Renaissance New York Harlem Hotel
      4/535 Reviews
      Harlem
      New York
      |11.61km from city center
      From start to finish was completely IMPRESSIVE!! It is extremely clean, the room was perfect with an even more perfect view of the city overlooking the historic APOLLO THEATRE! The best part about my stay was NEESHA, the young lady that checked me in! She was attentive from the time she greeted me. She was warm and welcoming. Once we started chatting, it was like she had read my soul. I expressed to her why I was there and we exchanged stories of the elders in our families. It brought me to tears because I was there for yet another funeral. She quickly said “I’ll take great care of you, I want this to be the best experience for you”. She gave me a beautiful view, offered water….. she offered me a robe and slippers. I know that I don’t have that type of “STATUS”, but she went above and beyond like the superstar she is! She definitely made me understand that my own Customer Service could be better! I hope that MARRIOTT knows what a jewel they have in NEESHA!! I hope that she one day opens her own property because she certainly knows how to operate a FRONT DESK!! Can’t wait to return in February!!
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      From$167
      The L Hotel, Ascend Hotel Collection
      3.8/5121 Reviews
      New York
      |6.36km from city center
      Everything is fine. The location is convenient, 20 minutes by subway to Manhattan, an hour from the airport by public transport. The internet was bad. Not very clean rooms.
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      From$134
      W New York - Times Square
      3.8/5123 Reviews
      Times Square
      New York
      |5.28km from city center
      Great location for a person seeking the heart of Times Square. There are various levels of rooms so don’t be offended if you don’t book a city view and then get a window with a view of a building. The entrance was decent, yet for a W hotel, I never saw a doorman on site. We never had staff assist us with our bags either. The initial impression after the primary door is decent. They turned it into an sort of underwater experience. With this being said the four nights we stayed there I also never once saw a security guard as you first enter leaving a bit of safety concerns up for grabs. From there you have to catch an elevator up to the main lobby which is nicely decorated. Upon checking in don’t expect to be greeted with a smile (even if you have rank as a bonvoy member). Just get your key and go. As for the room the overall appearance is dependent upon the level of room you choose, so to be impartial I won’t give my opinion on the rooms. I will though, continue to comment on the lackluster service as that aspect should be stellar across the board. Upon asking for recommendations for the city we were handed a crumbled, partially torn paper with a generous number of locations, no additional information was provided by the staff. The night before checking out I found myself in need of a razor. I called guest services and they advised they’d be able to provide one. 40 minutes had passed and still no razor. After burning much time just waiting, I decided it would probably be faster for me to walk to CVS buy one and come back (which it was). Again, I mention the location is prime Times Square making every item the hotel forgets to bring you, easily found and easily accessible by foot. The cocktails at the “Living Room” bar are horrible. They range from $20-25 per cocktail and if you light a cigarette near it, you’ll probably catch on fire from the amount of unshaken liquor in the glass. A heavy pour isn’t always a good pour especially when you’re looking to actually be able to walk the city. We have the living room bar 3 tries before deciding to just have our first set of cocktails outside of the establishment. A benefit is that the W gives you $25 to spend at the bar daily with your $25 resort fee. For the first time in my life free wasn’t actually better. I really would love a call from someone at the establishment as I am certain the experiences my wife and I dealt with are not the “norm”. Overall, do not recommend. I would recommend The NY Marriott Marquis.
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      From$215
      W New York - Union Square
      4.2/5101 Reviews
      Gramercy
      New York
      |2.87km from city center
      The bed was very comfortable, the booking was a wonderful room, a big bed, and the front desk was kind enough to ask if you would have an extra bed. There is a supermarket next to it, you can buy something very late. I received 100 dollars of dollars and returned to it in three days.
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      From$305
      Arlo Midtown
      4.4/5109 Reviews
      Times Square
      New York
      |4.71km from city center
      Very upscale and unique hotel located in New York. They have a scent which you will not want to leave, actually I purchased this scent from them.
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      From$224
      Hilton Garden Inn NYC Financial Center/Manhattan Downtown
      4.1/5137 Reviews
      Wall Street/Financial District
      New York
      |1.37km from city center
      Hygiene: Clean and tidy, someone comes to clean every day. Facilities: It is still relatively new, with complete facilities, except that there is no toothbrush. Environment: The location is superior, next to the subway station, and near the city center service: very good
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      From$149
      Residence Inn by Marriott New York Manhattan/Central Park
      4.6/5130 Reviews
      Midtown West
      New York
      |5.89km from city center
      We stayed here for a week in May and loved it! We were nervous after reading negative reviews but really can't understand what reviewers were complaining about as that was not our experience at all. As 3 females travelling we always felt safe here - Central Park was 10 minutes one way and Times Square was 10 minutes the other way, it's a perfect location. We loved the view from our room at night time when New York was all lit up. Our room was spacious with a big bathroom, always well stocked with plenty of towels and toiletries. The little kitchenette was very handy when we bought drinks and groceries, or took boxes up from breakfast. Talking of breakfast this was fantastic - a huge room with plenty of seating and a massive array of fresh food always being restocked by the plenty of staff milling around answering any queries and cleaning up. There was a gentleman who was always clearing away tables and emptying the bins and was friendly and helpful. He obviously loved little kids and would pay special attention to families who were juggling their kids while also trying to have breakfast. A couple of times we saw him produce a packaged cookie from his back pocket to give to a little one and their little faces lit up and the parents were always so pleased that someone was paying attention to their kids - we thought this was lovely and such a personal touch. We've read other reviews that the breakfast room was too small with a limited range but that is not the case at all - it was brilliant - best of all they provide boxes so that you can take foodstuffs away with you which we did all the time and could then store in our in room fridge. We never saw the cleaners but they did an amazing job and twice they did our washing up! We never had that before and it was a pleasant surprise as we were intending to do it when we got back in the evening. The front desk staff were friendly and helpful and one young lady receptionist always gave us a wave and a smile as we passed by as she recognised us after a couple of days, though she always struggled to understand our English accents! The concierge guys were brilliant and so helpful. I can't remember their names except for the one with a film star name - Orlando. They answered all our annoying tourist questions and one of the guys, when we asked about a cab, took us up to the corner and used his whistle to stop a cab, opened the door and sent us on our way - such a nice personal touch which made us feel cared for. The air conditioning in our room was very effective and was not noisy at all so maybe the people who mentioned it were just unlucky. Yes the elevators did make a noise but not that you couldn't sleep. We loved New York and would like to return and will definitely stay here again - I would 100% recommend staying here.
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      From$303
      Fitzpatrick Grand Central
      4.3/5102 Reviews
      New York City Center
      New York
      |5.01km from city center
      The hotel is in a great location, very close to the central railway station. There are many supermarkets and restaurants nearby, and the United Nations headquarters is within walking distance. If it is a business trip or travel, the price is relatively high.
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      From$178